Hugo’s Frog Bar is always “hopping” and consistently offering abundant portions of fresh pristine fish, Gibsons prime aged steaks and homemade desserts daily. All of this served by uncompromising professionals. Hugo’s is the perfect place for your special event.View Private Dining Details
Excellent food and service. Robert our server was outstanding!
Wonderful! Will be back!
Wonderful lunches and paired with great service, a very enjoyable experience.
Food was great. Had reservations and were seated within 10 minutes. Service was quick and friendly. Not too busy for Mother's Day dinner. We will be back!
Excellent service, atmosphere, and most importantly the food. Our waiter warned us that the desserts were shareable, and he was correct. We ended up bringing dessert home.
What a great brunch!!! (Only on Easter and Mother's Day)
Excellent service. Very generous sides. The brussel sprouts were so good. French fries were great.
Rich T is the best server we’ve ever experienced. My friends/family request him exclusively! Michelle in the bar seating is the best for that area if you can’t get a reservation or table - we love her too!
Waiter was unavailable most of the time. They have a hard time.handlomg a full.house and yet this is what they are known for- a full.house. Frog.lwgs used to be much better and more.flavorful...Waiter would walk by and look.past the table.every time and we needed service on a few things. They've gone downhill.
Great food and service. Blake took such good care of us. He was personable and we noticed he was able to take a lot of tables in the patio by himself.
The service was outstanding!! Thank you
The Cosmo that I had at the bar was fantastic! Bartenders know how to make a drink!
Anniversary dinner at one of our favorite spots! Frog legs, filet, crab cake, wedge salad, shrimp cocktail, and key lime pie! All excellent as always! As I said earlier, Hugo’s is one of our favorite spots because of consistently excellent food, service, and ambiance! Thanks everyone for another great visit!
We always enjoy Hugos for special occasions or just a nice relaxing dinner out. Menu is very creative with plenty of fresh Sea Food of course and Gibson's steaks and chops. I had the Scallops with a side order of Shrimp DeJonge, delicious. My wife had the Veggie Burger with a huge Sweet Potato that must have been 3 lbs, very enjoyable. Their Key Lime Pie finished off the meal. Our server was very attentive and efficient, his name was Rob so ask for him if you visit.
Great choice for Sunday lunch with my son. The food and ambience was on point. The ribeye was tender and melted in your mouth. Also, the scallops were cooked to perfection. Will be back.
It was absolutely amazing. We had such a nice evening.
Food was great! Server wasn’t friendly AND he tried to spoil my husband’s surprise party!!! ☹️
Consistently good food and service, will be back again
Oysters served dry...had to send them back.
Our server was very attentive. We went on my birthday and he let me keep the menu and wrote happy birthday on it.
Food was excellent, drinks were always full and we were checked on a lot. Manager came over too.
Crime brûlée was good and steak was cook just right.
Have enjoyed this restaurant in the past. Today I was eleven minutes late for a luncheon reservation because of the terrible parking situation near this restaurant (I spent twenty minutes looking for a parking place). When I entered the restaurant I was told my reservation had been cancelled. However, our party was seated immediately. But, the hostess did not correct the cancelled reservation indication. As a result I was contacted by Open Table informing me that I had not shown up for my reservation. I have been on hold with the Open Table Customer Service for over twenty minutes. What great customer support Open Table has! If you didn't catch it that was sarcasm.
I prefer the Tilapia slider over the current fish (flounder???).
Not as good.
Everything was awesome! Our waiter was outstanding and made our birthdays special!
Was not as good as usual .... felt rushed. Still will go
back.. it usually is wonderful. The carrot cupcakes
Experience was great! Server was wonderful and very knowledgeable on food items. Couldn’t have been more satisfied.
As a couple that has dined at Hugo's in Naperville many times, my husband and I were extraordinarily disappointed in the service and the food when we ate dinner there on Sat., April 21. Yes, the restaurant was very crowded, but it took our server several minutes to even acknowledge us; unfortunately, that was just the beginning. After getting our drinks, we ordered a half dozen oysters and soup - menu items that should be ready to be served. However, we ended up waiting almost an hour to get them. During our wait, my husband asked one of the managers what was going on. He apologized, and less than 10 minutes later, we had our soups and oysters. When our waiter came over, he, too, apologized and actually blamed it on other waiters taking his order. I seriously doubt that was the case and figured that he had forgotten to put his order in. Then, we ordered our main entree. My husband always gets the WR steak and thoroughly enjoys it. This time, his order came and it looked like it could have been served at TGI Fridays. The steak and potato were sitting in a pool of meat juice/grease and the potato had a layer of cheese melted all down the sides. It looked like it had been sitting under a heat lamp. Also, my husband remarked that usually, there is a nice char on the outside of the steak from it being seared first. This time, there was no sear. He said it tasted alright, but I would expect more of a ringing endorsement when you're paying $40+ for an entree. When our server asked how everything was, we told him we were disappointed in both the food and service and his reply was, "Sorry. I wish there was something I could do." Then, he offers to buy us dessert. By then, we were done and disappointed, so we declined. He could have taken off the $19 oysters or event the two soups as a gesture, but that didn't happen. After many times of having a great dinner/experience at Hugo's, we were very disappointed. So much so, that I don't know when or if we will return.
Hugo's is always great! The food, service and atmosphere are the best around. The staff treats you like you and your guests the most important customers in the restaurant. The food is spectacular! I must say this is the place to go if you want a truly excellent and memorable dining experience.
Alaskan king crab was amazing
The service was excellent and the food was delicious. Truly, enjoyed the ambiance, was an excellent pre-theater dinner. Love this restaurant
He waiter was excellent. The hostess was kind and prompt and attentive to our needs.
Good food. Always a great place for lunch and conversation.
Great food, great service! Couldn't ask for more or better!!
Hugo’s is always great. Best restaurant in Naperville.
Excellent food, service and music!!
Favorite place in Naperville! Love the staff (Jason as server and Olivia in the bar)!! Great entertainment in the bar!
Good food, good service. Server was a novice at deboning the Dover Sole, but did it perfectly.
The food and service is the best. This my go to place. We try and go at least once a month even though we live in Crest Hill.