Hugo's Frog Bar & Fish House - Naperville
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6:30pm reservations seat immediately. Friendly staff, sat outside on patio. FYI handed menu OMG to my astonishment Menu prices INCREASED by at least 20%!! Food is good but not sure how many more times we’ll be eating here. Our waiter Cedric was amazing, most attentive.
As usual, everything was great at Hugo’s.
Food and service was fantastic.
Our birthday lunch was super ! They accommodated us in their glass booth and we had privacy and a long lunch to enjoy our friendship and my girl friend’s bday
Our server Rich was outstanding as usual as was his support. The manager Anthony was very caring.. it is like visiting old friends every time we dine there.
Always awesome food and service! Tried a lobster roll and burger this time around and both were delicious.
Great service, great energy.
Hugo’s never disappoints. Great food, great staff.
Valet parking attendant was no where to be found when we arrived. A waiter came out to help us and ended up parking the car for us; very nice
Bookbinders soup is hard to find and very good at Hugo's. Steak slider cooked to perfection. Broccolini could have been cooked a bit long, otherwise, everything delicious.
Great food, service and space.
Service was perfunctory, rushing to get you out the door. Scallops were overcooked and unseasoned with a green baby food spread around them. Frog legs were delicious and recommended.
Excellent martinis, and the food and the service were great! Had two martinis at the bar, and then a spectacular bone-in ribeye and my wife had the mango salmon - both were excellent.
We eat at Hugo’s about once a month and usually everything is great. This visit was awful, I really can’t say anything positive about our experience. We were celebrating my husbands promotion and he left the restaurant very disappointed. We were squeezed in a very tight spot. Myself, my husband and my son were all elbowing and bumped into continually through out dinner by passing wait staff and other diners. It took almost 30 minutes to get drinks and forget about getting refills. My husband was able to get one because he finished his drink before we ordered, yes, it took that long. Our waiter disappeared for long periods of time and was very inattentive. When we finally received our food (two hours after sitting down) everything was awful. Mind you we eat at Hugo’s on a regular basis and the food is always excellent. Everything was overly salted some items (mashed potatoes, gravy, lobster roll) were inedible. The steaks were not the same quality they usually are. I’m not sure if there’s been a shift in management or cook staff but something has changed. We will not be returning to Hugo’s again. For the price we paid we will eat elsewhere.
Too loud somehow try to control volume- don’t need live music
Everything was excellent and right on point :-)
Good the place to be
Was looking forward to this as I had heard lots of good things, but the experience was just "alright". Waiter forgot our appetizer, staff cleared my wine glass without offer of a second, my entree was just a piece of fish...think they may have forgotten the side. My husband's steak was excellent however.
Fantastic place with very good food and wonderful service. They made our anniversary dinner quite special. No question we will revisit.
Great food. Great service
Service and food quality were great! Will be returning
Sons visit from college
Good meal with interesting food. Service was right on point and timely!
Amazing food, excellent service! This is my husbands favorite place to eat!! we both got the sliders they we excellent, cooked to perfection. Live music the women on the piano was very good. Highly recommend we will of course be coming back here again!
The food was just as good as expected but the service was inattentive and slow
Great service. Excellent food.
Very good !
Food was great. Filet cooked to perfection. Whitefish good but not wonderful. Noise level when up as restaurant filled.
Hugo’s is normally a great experience with food and with service. This time unfortunately the waiter forgot to bring a glass of wine, replacement knives and then our credit card.
My family and I are very frequent patrons at Hugo’s and it’s one of our very restaurants. My daughter and I enjoyed a wonderful lunch at Hugo’s. Food and service was great as always.
Celebrated a birthday. Sat on patio. Live music. It was a lovely evening.
We sat outside near where they had live music playing - it was great!! Food, as always, was fantastic. We love eating at this location whenever we are in Naperville. Most importantly, my granddaughter loved dancing to the music!
Rich (Mario) is the Man! Ask for him to be your waiter. He’s excellent.
Went to restaurant for an anniversary dinner. Service was very good. The dinner was disappointing. My husband ordered halibut and it was extremely salty. The fries that came with my crab cakes (which were very good) looked like they had been sitting a while before serving. Topped the night off with a family sitting nearby with small children that decided yelling was their favorite pastime. I know the restaurant cannot control this, but certainly did not appreciate or enhance our experience. Considering the price paid for dinner, expected something a little better.
Very nice dining experience but they have raised their prices dramatically in the past 2 years!
We go to Hugo’s a lot. This was not a good experience. The bookbinder soup was good, this time. The last time I ordered it, the bowl was filled with fish skins;and I had to send it back. It was disgusting. They got it right this time. My friend’s Caesar salad was awful. It was about 1/2 a plate of croutons. Ridiculous. He was not happy. I saw a salad on the menu that I hadn’t noticed before- Tuscan kale & avocado. I told the server I could not eat kale as it interfered with my medication. I asked if mixed greens could be used. He said yes. My salad came. The 4 shrimps on it were too charred. I was talking with my friend while cutting off the burnt tails. I then took a piece of shrimp with some lettuce. The minute I put it in my mouth & chewed it, it was bitter. It did not taste like mixed greens. I then looked & saw all the lettuce had the same leaf shape. I suspected it was kale that I had swallowed. I couldn’t find our server, so I called a manager over that was near our table. I asked him if it was kale. He didn’t know, so he took it back to the kitchen to ask the chef. He came back & said it WAS kale & that they were remaking the salad. He said the server was new & made an error in entering my requests-dressing on the side & mixed greens. When he entered the 2nd request in a separate box(dressing on the side), it erased the request for mixed greens. If I had eaten that salad, it would have reversed the effects of my anti coagulation & I might have had a blood clot. Luckily I didn’t have an allergy to kale, because then I would have had anaphylaxis & probably would have died. They need to train their servers on how to use the computer system or someone is going to die if they get a dish served to them that has an agent in it they are allergic to. They did bring me the new salad, still with totally charred shrimp. They need to not cook them to death-blackened, tough & rubbery. A very off day...
Anniversary . Dinner and service superb . Noisy.
As always a great meal, excellent service and comfortable surroundings.
Always great food and service! Our go-to neighborhood restaurant!
We had a table for four, two of our guests for a birthday dinner at six o'clock on a weekday evening (8-20-19) and as usual the food was delicious, our server Lauren was excellent, but the noise level was simply unbearable. A large table of ten or twelve people, actually shouting up and down the table. I even asked one of the waiters if he thought that table was unusually loud, and he agreed, but of course added that there was nothing that could be done. I can't imagine how the people dining in the booths right behind their table survived, and we were several tables away. I guess it's simply the current day and age where some people just don't realize there are others dining and this is not their private party area. For us, our experience was definitely tainted by others who lack what I would term good manners.