Hugo's Frog Bar & Fish House - Naperville
Dinner Sunday 3pm - 10pm
Dinner Monday-Thursday: 4pm-10pm
Bar/Late night menu(walk in only) 10pm-Last Call
Dinner Friday-Saturday: 4pm-11pm
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The service and ambience are the only good thing I can say about last night. The food unfortunately was mediocre (not the norm), the drinks were ridiculously expensive yet decent, but we sat next to a table of 10 that were obnoxiously loud the entire evening. Having my own conversation was useless unless I wanted to shout over the nonstop high pitched cackling, table slapping, and yelling that took place at the table next to us.
Reservation was at 7 didn’t get seated until almost 8
Too long of a wait even with reservations. Noise level is uncomfortable.
We really appreciated our server Mike. He took the time to go over food options and possibilities for us given our food restrictions and allergies. He really made the experience significantly better.
Everything was excellent, great service, thank you Mike, food was cooked to perfection.
Lobster Roll, $24, just ok...expensive.
Prime rib sandwich, pretty good for$16. The bar is always great here. Nice vibe. But the food is just average, not stellar for the price point.
Good food and energetic atmosphere. Disappointed in the reservation situation. Arrived 5 min before our 7pm reservation and we were told 10-15 min delay. However, we were not seated until 7:50. No space in the bar or entry to wait. Not a great way to start the evening.
There were five in our party and we were seated in a nice booth right inside the front door.Having lived in Naperville in the past, we new what to expect, but our guests were in for a nice surprise. Ours was a comfortable table that was sheltered from the front door and relatively quiet. Our waiter was pleasant and helpful but not overbearing. We had a variety of beef and fish entrees and everyone was very pleased with their choices.
Hugo's is a bustling restaurant typical of downtown Chicago, but the ambiance, the service and the food make it a couple of steps above the ordinary.
Finally, wth downtown Naperville being so busy, we were happy to make use of the free Valet Parking.
Had a fantastic holiday team dinner at Hugo's on Wednesday night. I requested Tom to take care of the group and as always he did an amazing job. He is always friendly, professional, funny and a wealth of culinary knowledge. Hugo's management "Anthony" always checks in to make sure everything is fine. Thank you Hugo's for a great time!
Just a simple visit for lunch. As always the service and the food were excellent. This place runs like clockwork and everyone is always friendly and attentive.
I went for my birthday. The food was awesome. I had the pork chop. It was moist and seasoned well. The ambiance was great. The place was buzzing on a Tuesday. The interesting thing was that for birthday guests they only give a scoop of ice cream with a candle. 😀 It did not take away from the positive experience.
The lunch was great, as always. On my reservation I asked to be seated in the 'special booth' and that is what we got.
This has always been one of our favorite Naperville restaurants. It did not disappoint on this visit. Service was a little slow on a slower night and I’m not sure why. Still the best Lemon Drop Martini around.
The service and food were both wonderful.
Except for the 45 min wait for our reservations it was great night out with terrific seafood.
The food was great and our reservation was right on time. I was disappointed that I had advised our server that it we were celebrating my husband's birthday and, while he left our table several times to "sing" for other guests he never acknowledged my husband's birthday.
Had a reservation but still had to wait for a table, about 30 minutes! However, it was worth the wait. Excellent service and everything was delicious, from the drinks to the app to the entrees. Even the bread was delicious. Very happy we went there and we will go back! Soon I hope!
The birthday girl enjoyed her lunch!
Consistently great food. Lunch is perfect in quantity and price. Specials are worth it. Reservations recommended lunch and dinner.
We had the ribeye and lobster and it was absolutely fantastic. our waiter was awesome. The creme brule for desert was perfect !!!
The Bookbinder Soup is always the best! Service was excellent and our wait staff was very efficient. We had a birthday at the table and their brief song was a surprise!
They seated us in the private booth. It was nice to feel special and that we could have conversations easily. Our server was great and the food was amazing (as usual!).
We were excited to go to Hugo’s on Saturday and knew it would be crazy busy. We were seated promptly and greeted by the waiter quickly. So I ordered Halibut, but 15 minutes later the waiter came back and said they were sold out (at 7 pm?). Two in our party ordered steaks, and both came out cooked very wrong. Medium came out well and medium rare came out barely medium. So they took them back and it took 20 minutes so the two of us that did get served were already done....the steaks tasted lousy and one still wasn’t done right. They comped them but the evening was pretty much ruined by then. Two in our party had birthdays so this was supposed to be a special evening. It wasn’t....
From the time we walked in to the time we left each staff member was pleasant & very accommodating. Ordered the filet dinner and it was amazing! Perfectly cooked and the sides were very tasty. Good wine & drink selection. Highly recommend to visit.
always love this place. Mom always gets the Frog Legs and I typically go with the Fried Cod - its just soooo good. I typically request Mike Davis as my waiter - he never fails to do a great job.
A friend & myself had a great meal and conversation
As always, the food and service were exceptional, however, the noise level was off the chart! The people at the next table were making so much noise, my friend and I had to yell at each other across the table. By the end of the evening, both of us were so hoarse we lost our voices completely.
Always 5 stars! Great food, excellent service, terrific atmosphere to celebrate.
Fun atmosphere with great food
They were busy. Waiter was awesome when he was there. I had surf and turf. Lobster was dry and the steak was terrible. They do not serve Prime beef here and it tastes like it. Never buy a steak here again. Price was over $115.00 !! Are you kidding me. Ombience was great. Drinks were great. But the food is nothing great. Very standard.
Excellent food and wonderful top rate service from Thomas!
As always, great food and great service.
Best restaurant in Naperville, hands down. A must go. Even though its a fishery they have amazing steaks.
We went for our anniversary. We had to wait a few minutes for our reservation, but the people were all friendly and pleasant. As always, the service was great, food was excellent, and although a little noisy, the ambiance was also nice. Dessert was comped for our anniversary, which was a pleasant surprise. We would go more often, but like other really nice restaurants with great food, cost prohibits.
Crowded into a small corner table for 7 at 6:15
When ordering drinks waiter says kitchen has been “slammed” should order quickly
Third time I’ve gone...the first was outside with another couple and it was perfect for that during a summer day. Lively and fun atmosphere. The second time was a date night and it was wayyyy too loud and too many kids for an intimate date night...my mistake. Third time brought our kids and waiter was downright rude to us. Asked if there were any specials after he showed us the meat/fish selection. He didn’t specify those were the specials and he made me feel like an idiot for asking. There were a few other instances of him being snotty, clearly just interested in turning over the table when we were lingering killing time between my daughters play. Was not made to feel welcome at all, in fact, made to feel like we were doing something wrong, even though we had $150 bill for a table of 4 and we tipped 20 percent. Will not be returning. Food was good, but this is the second time that the wait staff was not very welcoming.
Went for lunch on a busy Saturday. Great value lunch menu, excellent service and delicious food. Was a nice break to our day shopping to relax and enjoy a good meal and be well taken care of.
Excellent meal and service!
Our go to place for special occasions. Service is always superb. Food is always tasty and the desserts all very good and hard to decide. I did get to sample another person's dessert and it was just as our dessert with the Macadamia nuts and chocolate and caramel flavor and vanilla ice cream.
A fabulous dinner with excellent service. We never felt rushed at all. A fun environment, and I will be back for sure!