The most amazing meal , Lobster, Crab legs and filet cooked to perfection. I have been here often and have never been disappointed . The staff is always friendly and professional .
International family dinner
Menu options were diverse and appealing. Service was prompt and attentive. Highly recommend dining at this establishment.
Food perfect, service excellent - you can be sure that I return to this venue.
A bit expensive but they do have Great food, great service.
Scallops were delicious!
We love Hugo’s! Always a favorite and never disappoints! Our mother’s 80th birthday could not have been more special!!!
Mother’s Day dinner
Delicious high-end steakhouse with all of the expected oversized sides! Started with a dirty martini which was made perfectly---ice cold, a hint of olive juice and blue cheese olives. Split a wedge salad loaded with bacon and blue cheese, a Porterhouse steak, asparagus and sauteed spinach. Just the perfect amount of food for two of us. We've been here before, but this visit was one of the best! Perfect service too!
Date night for 3 couples and concert!
Great! We really enjoyed our steak and appetizers. The drinks were also fantastic! Loved the ambience and we will definitely be returning. Amazing food and service in our opinion:)
Service was great. Food was great. Atmosphere was fine although the dining area seemed a little cramped. Overall great experience would eat here again.
This Hugo's is located inside the Rivers Casino. As a result, it is loud and overly energetic to the point of not being able to carry on a conversation. Rather than large quantities, they should focus on the quality of the food. It was barely average compared to the other restaurants we have visited.
Servers were awesome! Food & ambiance were good.
Great business dinner, 1 steak was over cooked but no big worries, we went on with our dinner!
Excellent food and service. Would highly recommend to businesses in the area.
The food and atmosphere doesn't match the prices. I was disappointed. Took long to be seated for our reservation. Took extreemly long to order and receive food. Food was decent but not decadent as you would expect based on pricing. I wouldn't return. BTW I never write bad reviews but this time, I'll make an exception.
Steaks were very good, good atmosphere with casino, though tables are hard to get onto on Saturday nights.
John our server was excellent as always! It was also nice chatting with the manager Jason Gavin! Excellent service and food!
Great food, excellent service. Just very loud. We were a party of three and it was hard to each each other talk.
Thoroughly enjoyed our dinner. The service was outstanding, as was the food. We'd return next time we are in Chicago.
The frog legs may have been the best I've ever had with generous portions. Oyster was fresh and sweet. Wine list was limited, but gave a broad price/quality range. Despite being super busy, the service was impeccable.
This place was a top notch steak joint. On top of that they had plenty of other options on the menu. Serving sizes were ample. Deserts were amazing...even if there was enough for about six people. I don’t know what exactly I expected, but this place blew me away. I would definitely go back.
The food and service were excellent! Sea scallops were huge and a generous portion. I would have liked a little more of a light sauce (lemon wine, perhaps). Steaks smelled delicious and looked good. Frog legs were tender and tasty. Desserts are huge so only order them to share or take home leftovers. Crab and avocado salad had a generous portion of crap chunks in it. Creamy garlic dressing on house salad was yummy but beware that you'll taste the garlic for the rest of the evening.
The only issue we had was that it is very loud in the restaurant which makes it more difficult to talk.
Service fair were there for my sons 21st bday really didn’t make it too special
Steak was not very hot my sons steak not cooked right
Overall not too good
Was not happy considering wanted it to be a special fun night
Manager called and was so nice we will forsure give it another chance thanks for taking the time out of your day to respond class act
The food is fantastic....very overpriced however as everything is ala carte. They need to offer a little more space for the tables....they cram in too many people and we were getting bumped a lot. Also, they have so many wait staff that it feels like they are trying to rush you out of there just to get more people in. For that price the atmosphere should feel relaxing and inviting, not like we just got fast food and have to rush and get out.
Awesome experience with great food
Fresh and delicious. Highly recommend for any occasion.
Truly enjoy this restaurant. My only complaint is the desserts are too big. The appetizers are very good. The steak selection is amazing.
Fun great service!
The service was great and the food. Will be back soon.
Great service and great food, we had a great time!
The parent company of Hugo's is Gibsons. So you know the steaks are going to be good. And they were!
Hugo's was a surprise and a great find. We found we could order very affordably with the local favorites and a side or, enjoy the great steak. We were able to share and it kept our cost in line if not lower than average places. The service was excellent. The only negative was that the bar prices were exorbitant and not known at ordering so, ask the price before ordering.
Had a few seafood appetizers which were very good, then had the crab chopped salad. Lots of unusual ingredients in that salad. Would not recommend.
Consistently very good food and very good service.
Low staff turnover also helps with consistency.
Best oysters and scallops
Great food and great service.
The Manager, Mark, provided a great booth and his staff was very efficient and friendly.
Perfect the staff is amazing . A relaxing evening every time