Hugo's Frog Bar & Chop House - Des Plaines

4.7
1596 reviews
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$30 and under
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American
Pristine seafood & prime steaks. The freshest and best available seafood is delivered twice daily to complement our world famous Gibsons Bar & Steakhouse steaks. Crab cakes, frog legs, and new favorites highlight our new menu. Due to the restaurant being located within the Rivers casino, YOU MUST BE 21 TO ENTER.
What 1596 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
food
4.8
service
4.6
ambience
4.3
value
Noise · Moderate
97% of people would recommend it to a friend
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PY
Chicago
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Brought a business customer to Hugo's for dinner. The service was professional, courteous and attentive. The food and drinks were delicious. My customer had the Sea Bass and I had the Salmon; both of us were very pleased with our meals. Very well prepared and presented, but most importantly, delicious!

RD
Austin
6 reviews
Dined 6 days ago
Overall 3food 3service 3ambience 4

Service was less than average on this visit. Quality as well.

ED
Chicago
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

One of my favorite restaurants - they make you feel special!

JA
Chicago
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Came for a birthday celebration and it was an enjoyable experience. Great food,drinks and service. Will be back for other celebrations.

BM
1 review
Dined on August 2, 2019
Overall 3food 5service 5ambience 4

Pricy but great food. Loud but causal. I’ll go back with deeper pockets

EF
1 review
Dined on July 28, 2019
Overall 1food 1service 1ambience 2

We've been there previously a couple of times and everything was excellent and truly enjoyed ourselves, but on this visit, it was far from that. Three meals, two gets one star, and one (Salmon) gets five stars. Salad gets one star, soup gets five stars, bread one star, cake four stars. Waiter, zero stars, and we reported it to the manager on duty, Andy. Waiter, Julian, spent 90-95% of the time we were there talking to the guest at another table, Andy said he also noticed this. Asked for tea when first placing order, got it at end of meal. Ordered soup and salad, which you Should eat before your main meal, never was served, had to ask for it. When all done, Julian asked if anything else, and I said no thank you, just the check. Which he then proceeded back to the guest at the other table, talking and laughing. I am gravely ill and on oxygen, and I had a special guest who was here because of the death of her brother, so I/we were truly hoping to make this a very special occasion, which none of us could say that we had. You may say this was comped and therefore have no reason to complain, but this comp cost me over twenty five thousand dollars this year alone. Andy listened to our complaints but offered no consideration for our bad experience.

s
Chicago
8 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 3

the meal was outstanding! Best crab legs I have ever had. my only complaint the tables were way too close together and where we were sitting I was the pass thru for the waiters and was being bumped way too many times. Need to space out the tables better.

RG
Chicago
4 reviews
Dined on July 27, 2019
Overall 4food 3service 5ambience 4

Service is excellent Food is not bad but not sure I want to pay $60 for a steak that anyone can make

OT
Chicago
3 reviews
Dined on July 27, 2019
Overall 4food 4service 4ambience 4

They need to expand their tequila offerings. The calamari was great but the tuna tartar was flavorless. The crab legs came with too many knuckles and were a little salty.

F
Chicago
58 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Great server Mark great service overall and wonderful food! Great atmosphere

OT
San Francisco
5 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

Hugo was recommended to us from a Casino manager. We are so glad that we went! Scott was our server and he was excellent and attentive. We had T-bone steak, Caesar salad and Maple Syrup Bacon Brussels sprouts that my husband absolutely loves. All of the food were excellent and the Manager Jason made sure that we had a wonderful experience while we celebrated our special occasion.

JC
Chicago
2 reviews
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

Food was amazing. You gotta get the dessert (Macadamian Ice Cream Pie!). Steak was cooked perfectly and all the sides were fantastic!

KA
Guanajuato
1 review
Dined on July 22, 2019
Overall 5food 5service 5ambience 5

Our meals were delicious and the meat was cooked perfectly! The portions are large so be ready to share with your friends. Tom our waiter provided excellent service! Overall we all had a lovely experience! The steaks were amazing!!

KN
Chicago
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

Awesome as usual! Great food and service. Wonderful atmosphere.

S
Chicago
3 reviews
Dined on July 6, 2019
Overall 5food 4service 5ambience 4

Excellent food and waiter was the best! Nice atmosphere

JC
Chicago
27 reviews
Dined on July 2, 2019
Overall 4food 5service 5ambience 4

Had a business lunch at Hugo's on a week day. Plenty of easy-free parking. I was surprised how easy it was to walk into the restaurant without having to go through the casino.

Very good food, menu and service. Good sound level for conversation.

c
Miami
9 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Outstanding menu with fabulous service. All entrees were delicious and served hot. This included steaks cooked to perfection and fish. Dessert was amazing and enough to be enjoyed by our table of 5. Host very cordial and all staff very concerned that our visit was amazing. Really great and will return again soon.

CG
Chicago
3 reviews
Dined on June 26, 2019
Overall 2food 3service 3ambience 1

I had made a reservation for a business dinner; party of eight. Because it was in a casino, it was way too loud; no one could hear each other. Will not be going back.

OT
Chicago
6 reviews
Dined on June 25, 2019
Overall 5food 5service 5ambience 5

Abosolutly the best food and ambience.

C
Chicago
18 reviews
Dined on June 23, 2019
Overall 5food 5service 5ambience 5

Excellent food and service as always.

MA
1 review
Dined on June 23, 2019
Overall 5food 5service 5ambience 5

The food and service was excellent as always. Walter and staff were excellent. Personable, professional, attentive and cute as a button. Both of them! Outstanding visit. Lickety split service cleaning spilled water. Manager also stopped a few times to check on things. Walter provided a birthday dessert with a candle.

OT
Chicago
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

It’s always a pleasure!

P
Chicago
14 reviews
Dined on June 21, 2019
Overall 4food 4service 4ambience 4

Good experience. Food was good. Good job on my steak. It was cooked perfectly.

OT
Atlanta
35 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Hugo's is inside the Casino. So you get to see all of the action while walking through, and even stop and try your luck! The service was impeccable. The food was amazing with VERY large portions. Very close to Ohare airport so I will definitely go back when staying in the area again.

JC
San Francisco
1 review
Dined on June 20, 2019
Overall 4food 4service 5ambience 5

Great find! Good selection of foods.

OT
Chicago
2 reviews
Dined on June 20, 2019
Overall 5food 5service 5ambience 5

Wait staff is fantastic. Food is pricey but great.

s
Chicago
12 reviews
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

Always great!

SG
Chicago
50 reviews
Dined on June 16, 2019
Overall 4food 5service 5ambience 4

Hugo's Frog Bar inside Rivers Casino in Des Plaines is an excellent choice to escape the madness of the gaming floor while having a Gibson's worthy meal (after all, this is a 'cousin' of the very same).

OT
1 review
Dined on June 15, 2019
Overall 5food 5service 5ambience 4

Wonderful food and service. The restaurant was a little loud, but not anything that would stop me from going back or recommending the restaurant. The carrot cake was 10-inches tall and DELICIOUS!

d
Indiana
13 reviews
Dined on June 8, 2019
Overall 4food 4service 5ambience 4

We enjoyed our meal. Better than most dinner clubs.

RC
Chicago
2 reviews
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

My husband and I were celebrating our wedding Anniversary this day. The staff who was serving us was completely awesome. The manager was so sweet. And the food was amazing. I could not have asked for a better night.

OT
Chicago
3 reviews
Dined on June 1, 2019
Overall 4food 5service 5ambience 3

Service excellent. Wait staff very attentive and friendly. Crowded but not rushed.
Very expensive,overpriced compared to other restaurants of this type.
Very noisy ,acoustics bad

MW
Chicago
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

We went for our first wedding anniversary and everything was amazing! We will return.

OT
Chicago
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

We celebrated our one year anniversary here tonight. Very happy with this location. Everyone was very friendly. Food was fantastic. We had the frog legs, ribeye, jumbo crab cakes, brussel sprouts and meaning of life cake. It was fun to check out the casino after dinner. We will definitely be back!

OT
New England
1 review
Dined on May 29, 2019
Overall 5food 5service 5ambience 5

Great service and wonderful food!

S
Chicago
33 reviews
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

This place always delivers! Consistently fantastic food - our group had the prime rib sandwich, hamburger, and crab cakes - all delicious. Every server we have when we go is top notch and management is always present and checks in on the tables. Well run establishment with the best food!

GF
Tampa
47 reviews
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

The food was delicious supported by fabulous service! We loved it!

OT
Chicago
10 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Everything was spectacular! Calamari, Salmon, Filet, wine...service. All over the top!
Can’t wait to go back.

SJ
Chicago
6 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

This is one of my favorite steakhouses. The service is always great, the food is fantastic, and it's a great value. Love it. Highly recommended!

MS
Chicago
8 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Fantastic T-bone steak. Flavorful (no steak sauce needed), tender and perfectly cooked. Also a large portion. The double baked potato was huge and covered in delicious cheese. The Caesar's Salad was crisp and cold as it should be. Overall a great meal.

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