Hugo's Frog Bar & Chop House - Des Plaines

4.7
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1626 Reviews
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$30 and under
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American
Pristine seafood & prime steaks. The freshest and best available seafood is delivered twice daily to complement our world famous Gibsons Bar & Steakhouse steaks. Crab cakes, frog legs, and new favorites highlight our new menu. Due to the restaurant being located within the Rivers casino, YOU MUST BE 21 TO ENTER.
What 1626 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.5
ambience
4.2
value
Noise · Moderate
94% of people would recommend it to a friend
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S
San Diego
28 reviews
Dined 2 days ago
Overall 2food 2service 5ambience 4

My husband and I are in a pleasure trip connecting through O’Hare. This restaurant was rated very highly. The service was excellent. It was so nice having a booth and we could talk! I was so much looking forward to the lobster roll in the east coast! The lobster was wet and rubbery, and spicy! I was so much looking forward to it and disappointed. I didn’t order the lobster salad because it stayed it was spicy, no where on the sandwich did it say it. My husband had the barley soup which was very salty. The food we ordered was disappointed! Especially considering the ratings and price

m
Chicago
10 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Filet sliders, service and atmosphere all the top. Everything just perfect.

J
Chicago
1 review
Dined 7 days ago
Overall 4food 3service 4ambience 3

Relatively loud. Could not hold conversation. Had party of 6

s
Chicago
13 reviews
Dined on October 10, 2019
Overall 5food 5service 5ambience 4

Great always!

D
Louisville
17 reviews
Dined on October 9, 2019
Overall 5food 5service 5ambience 5

Second experience at this location. Service is always impeccable. Food top notch. All items cooking to perfection. For a special occasion and high level meals this is the place to come.

OT
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

It was our first time coming to this restaurant and having frog legs...they were so tender and perfect! Also loved the rest of the food, my husband and I shared a 14oz filet mignon, Brussels sprouts, mashed potato and creamed spinach. The steak sauce was amazing too. We were about to finish and the server came with a seasonal no bake cheesecake free and huge that was so good and sweet of them...Great food and big servings and great service!!

AS
Chicago
12 reviews
Dined on October 5, 2019
Overall 4food 4service 4ambience 4

My girlfriends and I were celebrating a birthday. The food and service was great. We were happy with our experience.

c
Chicago
10 reviews
Dined on October 4, 2019
Overall 3food 4service 3ambience 3

Hugo’s was my favorite place for celebrations. Service and food was good as usual. I was inform this time that they don’t do anything for celebration and don’t offer small desserts with candles.... For $200 lunch for 3 people I expect a little extra to made the person of honor feel special.

OT
Chicago
1 review
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

We were treated extremely well! Food was fantastic. Can’t wait to go back.

M
New York Area
20 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Great food and great service

RK
Chicago
3 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Hands down our favorite place. A scale all the way, never disappoints.

R
Naples
3 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Eugene is an exceptional server. We are putting Hugo’s on our monthly rotation. I highly recommend the steaks. Seared and cooked beautifully. Thanks for an amazing meal.

s
1 review
Dined on September 25, 2019
Overall 5food 5service 5ambience 5

the grilled salmon was done extremely well. i have been to many restruants and the samon was often hard crusted simply because of hard frying. In the frog bar, the salmon was not only soft cooked,but well done inside and and also the portion was larger than many places had it served. the beef barley soup was also better than soup i have had in other good restruants. the spinach,, although well prepared, should be served without the stems. The cheesecake was good also

S
Chicago
10 reviews
Dined on September 23, 2019
Overall 5food 5service 5ambience 5

Fantastic meal and service. We went 2 days in a row and they always take care of us

DG
Chicago
4 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 4

Tommy, the waiter, is the best! The food was prepared perfectly.

J
Chicago
1 review
Dined on September 21, 2019
Overall 5food 5service 5ambience 4

Great service, great food. Could use a decor update but it has that old school feel and I'm okay with that.

DP
Mississippi
4 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

What an AMAZING place to dine ! ... When in the Chicago area Hugo Frog's Bar & Chop House if a MUST VISIT ! ... You will be Amazed Too !

E
Chicago
14 reviews
Dined on September 14, 2019
Overall 4food 5service 5ambience 4

Great steaks, excellent service, giant desserts. A little noisy

DK
Minneapolis
12 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Great food and great waiter ! Can’t wait to return !

HB
Chicago
6 reviews
Dined on September 7, 2019
Overall 1food 1service 1ambience 2

My birthday dinner ended with two attempts at a fish entrees. The sea bass instead if buttery was stringy, next the salmon was over cooked at fishy smelling.
I guess a steak house is not the place for fish...

CC
Chicago
6 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

We had a terrific waiter, Walter. He was so attentive and personable. My husband and I were very impressed. Food was amazing. Oysters were very good, the tuna and salmon very good. Love the brocolini and brussel sprouts. Great time. We will be back.

F
Chicago
28 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Our server, Gina, was outstanding. She made us feel so much at home that we surely overstayed our welcome. Frog Legs, Crab Cakes, Bookbinder Soup, Lobster Bisque...all outstanding. Salmon, Shrimp and Steak...Incredible. WE'LL BE BACK!

OT
1 review
Dined on September 1, 2019
Overall 2food 2service 4ambience 2

The steak was over cooked. Ordered it medium and came out burned, tough, and almost inedible.

D
Chicago
1 review
Dined on August 30, 2019
Overall 4food 4service 5ambience 3

The preponderant feeling we had as we left Hugo's was that were were glad we came.

Hugo's wait staff are probably it's greatest asset--greater even than the food, which is wonderful.

We arrived at 4:00, so we had our pick of seating. Because of the casino it was already a bit noisy. Alas, by the time we finished dinner the room was full, and it had gotten noisier by the minute. One irony is that the better the food, generally speaking, the more we value intimacy. Hugo's stands as a good example of this, as it was difficult to fully enjoy the great food & service.

Nothing's perfect, and Hugo's treated us to a very good dinner.

RD
Birmingham
8 reviews
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

One of my business associates was moving to another state, so we decided a farewell luncheon was in order, Hugo’s continues to be our go to place for business lunches, so it was the appropriate place to bid farewell to our good friend. As usual, the tasty food, outstanding service, and elegant atmosphere made it a perfect bon voyage occasion. Food portions are always generous, so we each had a take home bag. The Turtle Pie Ice Cream dessert also provided take home portions. The manager stopped by and informed us that the Season Salt we enjoyed was available to take home — we look forward to enjoying that frequently at home. Always a GREAT an MEMORABLE EXPERIENCE. We will be back again soon with other friends and associates.

RC
Chicago
20 reviews
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Excellent waiter. Didn’t rush us and let us relax. The team was very attentive

AA
Chicago
2 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

the service and total dinning experience was excellent. the wait staff was great along with the food and especially the desert. We will for certain be returning again soon.

l
Chicago
1 review
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Always a great meal and always great service
If you're looking to impress a friend or a client bring them here

MF
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 4

The high noise level is expected since its inside of a casino. But the food was excellent as well as the service. Prices make it a place for only special occasions for the average Joe, but we'll worth a splurge :)

S
Atlanta
12 reviews
Dined on August 17, 2019
Overall 3food 5service 5ambience 2

I checked yes but I would really say "it depends". The noise level was so high my wife and I could not hear each other across the table. We have been to the Hugo's other two locations in the Chicago area and did not have this issue. It sort of ruined the evening.

PY
Chicago
2 reviews
Dined on August 14, 2019
Overall 5food 5service 5ambience 5

Brought a business customer to Hugo's for dinner. The service was professional, courteous and attentive. The food and drinks were delicious. My customer had the Sea Bass and I had the Salmon; both of us were very pleased with our meals. Very well prepared and presented, but most importantly, delicious!

RD
Austin
7 reviews
Dined on August 10, 2019
Overall 3food 3service 3ambience 4

Service was less than average on this visit. Quality as well.

ED
Chicago
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

One of my favorite restaurants - they make you feel special!

JA
Chicago
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Came for a birthday celebration and it was an enjoyable experience. Great food,drinks and service. Will be back for other celebrations.

BM
1 review
Dined on August 2, 2019
Overall 3food 5service 5ambience 4

Pricy but great food. Loud but causal. I’ll go back with deeper pockets

EF
1 review
Dined on July 28, 2019
Overall 1food 1service 1ambience 2

We've been there previously a couple of times and everything was excellent and truly enjoyed ourselves, but on this visit, it was far from that. Three meals, two gets one star, and one (Salmon) gets five stars. Salad gets one star, soup gets five stars, bread one star, cake four stars. Waiter, zero stars, and we reported it to the manager on duty, Andy. Waiter, Julian, spent 90-95% of the time we were there talking to the guest at another table, Andy said he also noticed this. Asked for tea when first placing order, got it at end of meal. Ordered soup and salad, which you Should eat before your main meal, never was served, had to ask for it. When all done, Julian asked if anything else, and I said no thank you, just the check. Which he then proceeded back to the guest at the other table, talking and laughing. I am gravely ill and on oxygen, and I had a special guest who was here because of the death of her brother, so I/we were truly hoping to make this a very special occasion, which none of us could say that we had. You may say this was comped and therefore have no reason to complain, but this comp cost me over twenty five thousand dollars this year alone. Andy listened to our complaints but offered no consideration for our bad experience.

s
Chicago
8 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 3

the meal was outstanding! Best crab legs I have ever had. my only complaint the tables were way too close together and where we were sitting I was the pass thru for the waiters and was being bumped way too many times. Need to space out the tables better.

RG
Chicago
4 reviews
Dined on July 27, 2019
Overall 4food 3service 5ambience 4

Service is excellent Food is not bad but not sure I want to pay $60 for a steak that anyone can make

OT
Chicago
3 reviews
Dined on July 27, 2019
Overall 4food 4service 4ambience 4

They need to expand their tequila offerings. The calamari was great but the tuna tartar was flavorless. The crab legs came with too many knuckles and were a little salty.

F
Chicago
58 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Great server Mark great service overall and wonderful food! Great atmosphere

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