Hugo's Cellar - Four Queens
Overall we really enjoyed Hugo's, the ambiance and service was excellent.
Spectacular service and food! Always a hit with any guests you decide to take along.
Awesome dinner experience, we had a great time. We liked all food and sorbet between courses was a nice touch
Hugo’s Cellar is a great downtown Las Vegas spot. I’ve been here many times over the years, and it’s always been a first class experience. After being seated, the service “back” introduced herself. She was great. The sommelier, a 30+ year veteran, is outstanding. Our actual server however was the worst I’ve had in a fine dining establishment. He wasn’t rude. But he was rushed, and frankly treated us like we were in a diner - taking a short order with no introduction, no welcome, no suggestions. Just “ready for food”? I mean, really. And it continued when the food dropped - down comes the food and the steak knives are dropped off on the far side of the table like we’re eating at a potluck.
The food was great. The ambiance is terrific. And our “back” server who handles the salad and water was great. She should be a lead server.
For a restaurant experience to be great, notably at a place of this caliber, the entire evening and all its components should work together. That didn’t happen. I’d still go back and I would still recommend the restaurant, but if it’s consistent high-touch service you’re looking for (and that you deserve), then be ready to raise the issue at the restaurant with the manager.
The experience was great as it always is. The food was excellent. The sommelier was above reproach.
We have wanted to go to Hugo's for a long, so made a reservation for a special occasion. The service was acceptable, but most of the food was way below standards. The table side salad was very good, but it is hard to screw up a salad. My rib eye steak was tough, with much more fat and gristle than you would expect in a rib eye . My wife's veal was dry to the point of almost being inedible. We chose cherries jubilee for desert and the cherries were actually cherry pie filling. We would not go back under any circumstances.
The duck was chewy. It took over 10 minutes to get our water refilled and over 15 minutes to get a refill on the ice tea.
Loved my experience at Hugos Cellar! I tried Escargot for the 1st time, had a Huge and Delicious Ribeye with the Au Gratin Potatoes. I was so full but they still presented a beautiful little desert at the end. Fantastic Service. Lovely, dim, quiet and romantic atmosphere. I would love to return soon!
Excellent service, salads prepared table side and steaks. Everyone enjoyed the experience.
Excellent food and service!!!
All around fabulous experience! Service was top notch and the food was incredible.
In all of our travels Hugo’s is one of the best restaurants in the US. A must try for all. Great food and service.
What a great place to celebrate our anniversary
Good was fantastic as always. Prime rib is the best. The salad cart was better than ever. Can’t wait to go back. Our server Vidal was amazing.
We loved the ambiance of Hugo's Cellar. It was dark, quiet, and romantic. The fact that they've kept the place pretty much the same as when they opened decades ago was a nice change from the rest of Las Vegas. Our waiter, Vidal, and our sommelier, John, gave us outstanding service. Overall, we had a great experience!
Celebrated our Anniversary, Wife’s retirement and Son’s graduation. If we had to pick one thing as are favorite between the Host greeting with a rose, the charm and ambiance of the establishment, the friendly and impeccable service by the entire staff or the exquisite meal, including a surprise delicious dessert, We couldn’t. Thank you for making the entire experience memorable and we look forward to our next visit.
Hugo’s is the best steak and chop restaurant in LV!
What a fabulous way to end a very successful trade show. From Richard who greeted us at the door and made each of the four ladies feel very special, to the dream team taking care of our table - Roxanne, Marco and Sergio - we couldn't have asked for more. Pros with great, fun personalities. It was the first time at Hugo's for our six guests and they were blown away by the service, ambiance and food. Each person said Hugo's is on their return list when they're in Las Vegas. The oohs and aahs continued and all the special moments were relieved at our farewell breakfast the next morning. A huge, heartfelt, THANK YOU! to ALL of you for treating us to a very special evening! Everyone we've recommended you to echo our sentiments and can't wait to return. Please, never change a thing!
p.s. your Vodka Gimlets are the best!
Absolutely a lovely and romantic atmosphere. Best lobster bisque I’ve ever had, great coffee options, great salad options, and starting off with giving roses to the women and the checks to the men is a nice concept. I wished they had their own bathrooms though because the casino’s bathrooms can be gross or have a greater chance of breaking down due to the general customers outside.
Better than expected! Some friends recommended Hugo’s to us for our 20th anniversary and we are so glad we took their recommendation! Service was excellent and the food was delicious! I decided to try the Beef Wellington because of the reviews. I’ve never had Beef Wellington but I’m glad I tried it! It was delicious! We will be back again! Our servers were very friendly and were very good with the timing of our food! Very enjoyable experience! Thanks Hugo’s for making our night memorable!
This is at least the tenth time we have eaten at Hugo's while we visit Las Vegas from Albuquerque. It was my wife's birthday and she requested Hugo's as her restaurant of choice. Bad choice.....the waiter was extremely abrupt, was not interested in our drink choices (wine) and made us feel very rushed.
Very, very disappointing since it has always been a go to place for us during our visits to Las Vegas.
Wonderful gem! Service was stellar. Food was great. Sides and salad are included with a dinner entree. I loved the rose upon arrival. Chocolate cover strawberries are a wonderful touch. If you don’t like a lot of salad dressing, ask them to not do the last scoop of dressing.
This place is so cool! It’s in the casino but the vibe of this place is completely different. Would definitely go back.
Fantastic steaks. I enjoyed every single morsel. My children enjoyed the meal and cleaned their plates.
Wow! Highly recommend Hugos!
Great ambiance outstanding food wonderful service!
We honeymooned in Vegas and haven’t been back for a long time. Hugo’s was good then as it is now!
I waited 17 years to come back to Hugo’s! 17 years too long. This place is amazing. Amazing service, amazing staff, amazing attention to every detail, and most importantly AMAZING food! 10 out of 10 would definitely recommend!!
Great food. Old school Vegas vibe, great service !!
I haven't been to Hugo's in years and feared that times might have changed it. Not at all; amazing, just as I remembered. Not your new-hip vibe but instead your super old-school awesome. Dedicated table staff (not one server). Certainly not cheap - but well worth the cost. Also not a LITE meal - come hungry. Delicious food and great experience. They don't rush you but also don't leave you waiting and wondering when someone will be back - super attentive but not hovering or uncomfortable in any way. I won't plan another Vegas visit without making reservations (way ahead of time) at Hugo's. Side note... the Four Queens valet was also a really good experience!
Amazing experience. Great steak and lobster !!!! Salad prep was off the charts !!!! You cannot be disappointed!!! This is The REAL Las Vegas !!!!
Service was way off told them
It was our 25th wedding and they did nothing this was are favorite palace will not go back
Great reception for our son. Spacing of courses perfect. Nice wine pours and good cocktails. Enjoyed every minute
The food was fantastic. The history of this place is so interesting. Table side salad and banana foster for desert.
We stop at Hugo’s each time we’re in Vegas. The food, ambiance, service and atmosphere are always exemplary. This is the first time we’ve brought the children (youngest is 16) so it was extra-special and although our server had other tables we wanted for nothing. My son was very impressed by the lobster bisque. It was our 23rd Anniversary and they surprised us with an excellent dessert. Definitely a favorite.
It was amazing. Will definitely go back