The Xmas event was over crowded. Food was cold, buffet menu stated shrimp and crab would be available and none where present. Not enough coffee cups. Only one dessert remained. Not enough staff. Added 20% tip when we only saw server to order drinks. Dinner for 4 was $470! underwhelming on all levels.
The Christmas Buffet is always spectacular. My only complaint would be the desserts. Not enough variety. The Main Buffet more than makes up for that. Sitting around the big Christmas tree really tops things off.
We went for the Christmas buffet, which we have done every year since 2007. The vegetables and prime rib were great, but the salmon was dry. The server had to be asked to remove our plates. The music was inappropriate for a lovely meal. The dessert table was poorly executed this year...it was in a cramped space and the did not keep it stocked. This will be the end of our tradition.
My family loves the holiday events at the Boulerado. We attend every year. The food is delicious and there are options for all diets. The service is outstanding and the overall experience is very pleasant. Thank you Boulerado for making our holiday special.
We've been to the Boulderado for a number of Special Event meals. This was by far the most limited in food choices, and service. Fort $69 per person, plus 20% gratuity already added, we had to get our own coffee/tea, and the plates were not cleared automatically for us when we were finished.
The dessert selection was horrible - very limited choices and none of them were very tasty. I'd love to know what happened to the kind of assortment of food and dessert that was there in the past.
We felt taken advantage of and will not return to another Special Event.
I like to go to Christmas tea every year! This year, however, we arrived at 1:00 and the host seated us at a dreadful table near the bathroom :( I asked to be moved as it was NOT that busy and he hemmed and hawed and finally moved us. TWO other parties were seated for the rest of the tea. He had made us feel like we were stealing someone else' s table by not wanting the worst table in the place . Very lame! Not only were only two other tables seated, the tables around us were never cleared. Kind of gross. Lastly, the sandwiches are yummy as well as the chocolate dipped strawberries, but I'd bet a whole lot of money that the cookies are from Pepperidge Farm-shortbread with the chocolate dot, checkerboard and chocolate dipped butter, etc.Come on Boulderado for $38??!
My friends and I had a special afternoon tea again this year. We are making this our annual tradition at the Boulderado because of the beautiful setting, good service and excellent tea time fare.
Love this hotel. I’ve had many wonderful times there over the past twenty years. I’m glad to see it progressing with the times while keeping the original look and feel of a historic hotel!
We have gone to High Tea here for 20 years. It is always a delight.
I went to the Christmas tea with my 16 year old granddaughter. It had The Nutcracker cast in full garb which was nice, and I expected we would hear singing and see some light dancing. The characters walked about the tea and chatted with tables repeatedly, making it difficult for me to even hold a conversation with my granddaughter, whom I do not see very often. It became, in a word, "annoying". There was an additional $10 fee per ticket for this, and my server added an "automatic" gratuity of 20%... and included the $20 Nutcracker fee, so she tipped on $80 as opposed to $60. Our food tray came before our tea, and another employee went to see what happened to our tea order. The food was "so-so" unremarkable. All, told, my bill was over $100 for 2 for tea. NO, I will not do this again. It was overpriced, and I put in a call to be reimbursed for the "over" tipping. When asked why they add the gratuity "automatically" I was told, "We just always do that". When asked if the gratuity was indeed a tip for the server, I was told, "Yes, it helps to pay for the server." Not really what I asked. I suspect our server did not get the full 20%. I also noticed other trays at tables that were laden with fresh fruit, which was not on our tray; perhaps it was a special request. I would have done that in lieu of some of the store-bought baked items on our tray. All in all, disappointing. St. Julien much nicer.
My daughter and I loved our first tea. However, I was given the children's tea plate and paid for an adult tea. (It was the server's first tea service, and she brought me a couple hummus tea sandwiches to go.). Also, I asked for $10 change and never received it. Nonetheless, I would recommend the tea with a more seasoned server. My daughter loved it!
I've been to the Boulderado several times in the past and have always loved it but this visit was a disaster. They are charging 20% on top of regular tea prices for a "sales department booking fee", which is INSANE. Not a penny of that went to our server, so we ended up having to tip him 20% as well (he did nothing wrong!). That added 40% on to the $36 charge for the tea itself. Super disappointed in this unexpected high charge - we should have been told about this from the start. No idea why they thought us booking our reservation on open table should cost 20%!
Other complaints: our table was missing plates to eat from & plates to put our tea steepers on. Also, most of the desserts were not homemade. ALSO, I requested a pescatarian option and was not served the smoked salmon that my friends were. Super disappointing - will not be back. :(
My daughter and I were at the hotel for the holiday tea. We have come several times over the past years and enjoy it each and every time. The hotel is beautiful and decorated so nicely for the holidays. It's a wonderful start to the holiday season for my daughter and I.
We came for the holiday tea. Our table was partially behind a post, so one of our guests could not see the decor or the tree. Not enough scones or sandwiches and too many desserts, some of the cookies seemed out of a box. No clotted cream or lemon curd for the scones. Not a good value for the price at all. Crusty humus on dry bread is not a teasandwich. I have been to many teas, and this was one of the worst. I was surprised because the food at murder mysteries with dinner at the Boulderado has been excellent. Very disappointed in this tea.
the hike in price was alarming. the food was great as usual for these holiday meals.