Waitress was great
HORRIBLE HORRIBLE HORRIBLE..... and the manager has a nasty attitude! Overall disappointed
I enjoyed the staff, service, good, and my alcoholic beverage. Thank you very much.
We had a nice waitress Jordan who was very attentive.
My table was given away AFTER I MADE RESERVATIONS and after my mother was there before the rest of the party got there very big inconvenience ON MY SONS BIRTHDAY BUT overall my waiter Alice was everything! She tried her very best to make it right but truth is I was beyond irritated ready to go I stayed on the strength of my sons birthday along with it being almost 9 and we were not at a table I was looking forward too I asked manager to help make it right she didn’t care nothing was done about it
It was my daughter's high school graduation. A party of 11. Our server was Jasmine. She was courteous , attentive, & thorough. She deserves an A+. The food was good too. Thanks for lett3me RSVP through the app. That was quick & pretty awesome.
This is my to go Hooters but this time the service wasn’t that good!!
Food was good my waiter kristen was amazing. The setting was great I would definitely come back again
The Server was horrible i would not attend this hooters again.
My party was sitted immediately and our server Taylor was great!
The food and waitress were awesome... they deserve 5 stars; however it made no sense to make a reservation. We confirmed the reservation the day before We got there at 555 for a 6pm reservation for 16 and we still had to wait 35 minutes. The reason to make a reservation is because it was a surprise and we had one person who is unable to stand for long period of time. Needless tip stay the wait time was ridiculous.
So glad I made reservations we walked right by a crowd waiting at the door and were seated. Yay! And food was great. Great drinks. Great service. Tip well!
While it was Valentine’s Day & very pack. The beginning of the service was fine. Until our food was brought out. We ordered one of the specials for the night (bring in a pic of your ex & get free 10pc of wings). Waitress did not tell us that they had to be boneless. They returned them back & give us with bone in then letting us know that we would still get the deal. Well we didn’t & they tried to charge us for 20pc wings & 10 boneless. The waitress called the manager (Jessica) who was seemed irritated from before as we seen her chasing someone outside in the parking lot. She gave us a big attitude & threw away the 10 wings that we did not eat and charged us for 10 wings. Which means we did not get the special. She was very unprofessional & don’t know how Hooters can have such an employee like her with that type of attitude working there.
Not only did they not have my table of 10 ready (even though I set my reservation 4 hours early) they put me in a corner table with 10 menu’s-it only seated 5. We had to sit at two SEPARATE TABLES. Our waitress was amazing but the set up was disaster-it was for a birthday party and I was so embarrassed that we had to wait for a reservation I had set up and then wait even LONGER for our table to be seated. And then WAIT EVEN LONGER just for us to be seated at two separate tables.
Using this app is incredible! i dont have to wait in line for more than 10 minutes!! i love it! hooters is my favorite place to eat in, even though its always busy.
We had a group of 8 and made a reservation so we wouldn't have to wait for a table as we were dining with children. However, the reservation was kind of pointless as they did not manage the flow of customers well and we still had to wait over 30 minutes for a table.
Went to Hooters to "celebrate" my 40th Birthday. I reserved space before arrival. The staff had the area ready upon our arrival. It was a large group (16 people), the staff was GREAT at attending to all of our needs in a very timely manner.
The waiter was outstanding and very tentative. We didn’t have to ask for any refills because she made sure when our drinks were low, she replenishes them.
Food was great and served in a timely manner. Wait staff was very attentive.
Booked the table a few days before and called them to make sure they got the reserved table. They said they would accommodate my last size. I also called 1hr before the scheduled time to hand the table and they said it wild be ready. Waited 35 minutes after our reservation time for a table anyway. Also we could not be seated together as one party.
The Hooters in Lansing was very rude , disrespectful , they were also very rude to their paying costumers. Never again will i go to hooters
I was looking forward to having a crispy wing, but it came out greasier and under done than normal, and I got the wrong flavors. Disappointed by lack of performance, that's unusual for ALL hooters.
Once again our service was slow. Being that it was a Monday evening & probably 10 tables occupied w/about 5/6 waitress, somehow it still took 15min just to get my drink & about 35 after that to get my food once it was placed. I love the food & place, just wish for once we could get better service.
Terrible service they said they won’t accept open table reservations next time cause they don’t do that in the Lansing hooters!
I was told when I checked in that this location doesn’t honor online table reservations. The lady then took my name to enter in the computer as if I was a walk-in and told me the wait will be a hour
Food was hot and fresh and out in a flash !
My large group of friends were able to receive it rather quickly and our food came out relatively quickly
It was casual dining for the whole family
Same as any Hooter’s experience. Good food and drinks. Service was a bit slow, maybe because of the weekend.
Food is consistent, service was very attentive and order correct. Very energetic scene in a weekend night. Great place to hangout/ meet up with friends
The food was cold and most of the waitress were rude.
Great food. Great service.
Hostess was very nice and seemed she knew what she was doing. Server ask us if she wanted all our food out at the same time, we said yes . We did not get all our food out at the same time and if we didn’t remind her of missing food we wouldn’t have gotten it.
Food was great waitress had a bad attitude
The service was very good but my appetizer and entre came out together. The crab legs were definitely not fresh...
Even w/making reservations they made us wait w/walk-ins. So was wondering if it even makes sense to make reservations thru this app if they are not going to go by the pre-reservations?! But other than that the service & food was good
Server destiny was very attentive and nice
We watched the NBA finals and it was very crowded but thanks to the reservation we cut the whole line
This is the 2nd time I've came here & my food took a while to come out which is perfectly fine if the food is being cooked FRESH. My food came out warm , almost cold which is unacceptable. The fries were cold; the chicken wasn't steaming at all, & cold barbecue sauce on my chicken. Not okay. The first time my food was cold was a while back I just so happen to tell someone about my food & it ended up being the manager & this man decided to tell me how much it was going to cost him to waste the food & proceeded to let me know he will get a new plate out for me. & the girls who work there said he was their least favorite manager. How sad & distasteful. I'll stick to the Tinley Park location from now on, no thank you. Our server was nice though!