I liked dining at this restaurant back in March when I went there for the first time. The service was an abomination. It was slow, slow, slow. The first thing our waiter did was take away our bread plates and butter knives. We shared a roasted beet salad that was excellent. Then our waiter brought corn bread. (Remember, first thing he did when we did not order an appetizer was take away our bread plates. When our food finally did arrive, it was tepid. While arriving lukewarm, the food was good. I ordered the wiener schnitzel. The spaetzle with cabbage mixed in was delightful.
Granted this was a Friday night but the place did not seem to be slammed. Either this waiter was not particularly well trained, or he was clueless about rendering service, or something needs to be done about the training at HÖM. I can't remember the last time I left a tip for less than 20%, so this was a first in a few years.