hh prime

3.6
389 reviews
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$31 to $50
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Steakhouse
Just steps from the ocean, this sensory dining experience boasts the spectacular culinary flare the Island has been waiting for. With the highest quality USDA Prime Grade beef selections, the freshest seafood and pasta dishes along with decadent dessert creations, the hh prime menu is top of mind for Island residents and visitors alike. From the classic New York strip to a Prime aged Chicago Style Bone-in Ribeye to the savory Filet Mignon, hh prime boasts the best steaks for even the most traveled connoisseur. For a lighter fare, enjoy our fine selection of the Island's freshest seafood. hh prime features an impressive open show kitchen with grand interior and exterior fireplaces, dinner hour music, and a wine room. This two-story restaurant presents a new intimate dining experience both inside and out where everyone can enjoy a vacation ambiance while they dine and relax at hh prime.
What 389 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.9
food
3.5
service
3.8
ambience
3.2
value
Noise · Quiet
25% of people would recommend it to a friend
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LG
Atlanta
10 reviews
Dined on March 16, 2019
Overall 2food 4service 2ambience 3

We spent the weekend in Hilton Head to celebrate our 40th anniversary and carefully viewed restaurants and menus for our special dinner. We selected HH Prime because it is in an Omni property and we’ve enjoyed the Omni brand before. We preferred a more formal space rather than casual. So we reserved our table through Open Table. When We walked into the HH Prime about 30 minutes early to have a drink we were told by the man behind the bar that he was too busy and told us to go to the sports bar - not in HH Prime. So we entered this very casual XO sports space and waited to be served. This was also understaffed. We went back to the restaurant and quite frankly had a mediocre experience. Our server tried hard .... but was very busy. Another staff person told us that the usual staff of people from Puerto Rico didn’t make the trip due to the government shut down. Omni! No excuse. Thumbs down. There are many lovely options on Hilton Head Island and this was a fail.

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LA
Washington DC
3 reviews
Dined on March 14, 2019
Overall 1food 3service 2ambience 5

We should have read the consistently bad reviews for this place before going. We saved this restaurant for our last night of vacation because it came up as one of the best steakhouses on HHI. What a disappointment. All four of our steaks were cooked wrong. My husband sent back the steak that he ordered medium rare because it came medium well. They replaced it with a cold, rare steak. When he pointed that out no one even offered to fix it or give us any compensation for the fact that he never got the dinner he ordered. The waitress was nice but poorly trained. For example, I ordered coffee after dinner, she brought me a cup of black coffee. I asked for cream and sugar. She disappeared for a while and finally brought that, with no spoon. By the time I got a spoon, my coffee was cold. Skip this place, there are so many other great restaurants on this Island.

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p
Las Vegas
18 reviews
Dined on March 11, 2019
Overall 1food 2service 1ambience 3

This was our third visit and the first time we’ve been disappointed. First, there was no hostess on duty and we had to find a waitress to get our table. Our reservation was at 6:15 and our food got to our table at 8:40. One meal had to go back because it wasn’t hot. Many customers came and left before our food arrived. There was never an acknowledgment of why our food was late or any sort of apology. It was certainly not the food or service expected for that price and often we felt invisible. We are not complainers, but sadly we won’t be going back to this restaurant.

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f
Charleston
2 reviews
Dined on February 16, 2019
Overall 3food 4service 1ambience 3

Food was good, waited 5 minutes to be greeted by a hostess and a valet person had to go get the hostess for us. Steaks were good, she crab soup and mushrooms were awesome but the waitress wasn’t very attentive, especially considering there were only 5 tables occupied.

Value of the food was low considering it was $50 per person, not including drinks in what is supposed to be one of the nicer restaurants on the island.

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DD
New York Area
3 reviews
Dined on February 14, 2019
Overall 1food 1service 3ambience 4

Horrible. Will never go here again. SteK tZted like it had been dipped in lysol. Rubber shrimp. Complete crap

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j
Charleston
1 review
Dined on February 9, 2019
Overall 3food 3service 3ambience 2

It was a cooler day and the restaurant had no heat on

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MK
1 review
Dined on January 18, 2019
Overall 5food 5service 5ambience 5

Enjoyed the service food and the overall dining experience

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TW
Denver
1 review
Dined on January 1, 2019
Overall 1food 1service 2ambience 1

Untrained server. Steaks ordered medium rare came well done. Steaks and potatoes were cold. Restaurant was empty. Easy to see why.

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ML
Memphis
33 reviews
Dined on December 31, 2018
Overall 3food 3service 3ambience 2

Unfortunately news years eve is not the time to dine there. Food was somewhat prepped over salted and to much oil and Or sauce accompanied with dish. Risotto was awful. It’s should have been called sticky white rice. Asked for extra veggies instead with very light oil and no seasoning. Didn’t get that right either. Wine selections fair Don’t think we’ll go back

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LF
New York Area
7 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Excellent steak!

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LW
Richmond
63 reviews
Dined on December 25, 2018
Overall 3food 4service 2ambience 1

This was the least “Omni” dining experience we’ve ever had at an Omni property. The restaurant was evidently overbooked and/or understaffed. Long wait to get in (even with a reservation), long wait for water, drink orders, the meal. The best thing about our (poorly situated) table was watching Jose in the kitchen as he serenely prepared plate after plate. The food was (mostly) good, which is the least one would expect for a $300 dinner check. The prime rib was tender and properly cooked, salads were meh, husband’s creme brûlée was yummy, son’s steak was excellent, and other son’s shrimp& grits starter was good. But the angliotti smothered in green peas was not a success, and y’all should take that red velvet dessert off the menu — it was dry and tasteless.

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DH
Charlotte
1 review
Dined on December 25, 2018
Overall 1food 1service 1ambience 3

Christmas dinner was inedible service poor meal.comped but this was unacceptable

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j
Charleston
10 reviews
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

Service was great, waiter very attentive , pleasant and professional! All in all great experience; highly recommend this place restaurant!

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CM
Philadelphia
6 reviews
Dined on November 29, 2018
Overall 5food 5service 5ambience 4

From check in through final billing, the experience was well done. Staff was experienced and the whole meal came off with little fanfare.

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SR
E. Tennessee
1 review
Dined on November 24, 2018
Overall 1food 1service 2ambience 2

HH prime was the worst dining experience my family and I have had in Hilton Head in the 25+ years we have been vacationing there. Of the three steaks we ordered two were dramatically under cooked. The waiter took them back and when he returned with them only one had been improved. The manager came out and took one steak back to the kitchen a second time and eventually it was cooked correctly. The result was the three people in our party were not able to eat at the same time. The manager was nice and did not charge us for the meal. While the gesture was very nice the point was more about our experience and not about the money. When people go to eat together the expectation is that you actually get to eat together. The side's and salad's were average at best. Overall I would NEVER recommend the restaurant to anyone travelling to Hilton Head. There are much better places on the island to enjoy fine dining. If you are looking for a steak house experience avoid this place at all costs. The restaurant positions itself with its menu to appear to be similar to a Ruth Chris or Flemings, however the food that they delivers is more in line with a Golden Corral.

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DA
1 review
Dined on November 18, 2018
Overall 5food 5service 5ambience 5

We celebrated our 45 wedding anniversary. The filet my wife had was awesome. My New York strip
Was very good
We also ate breakfast there and the omelets were perfect best I ever had. The offerings for the buffet were very good
The waiting staff at both the dinner and breakfast were very kind and helpful

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TC
1 review
Dined on November 15, 2018
Overall 5food 5service 5ambience 4

Great food, service and ambiance in a nice setting.

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d
Charlotte
1 review
Dined on October 31, 2018
Overall 5food 4service 5ambience 5

service was exceptional. Food good. Drinks good. Ambiance nice. slightly pricey

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MD
New England
46 reviews
Dined on October 17, 2018
Overall 3food 4service 3ambience 2

Remove the write and review I expected a higher end steak house instead of a run of the mill restaurant in a time share complex. I had search out door dining on OT and this was selected. The outdoor dining was seating next to a family that bought a pizza and soda and sat next to our table. Not really a quality outdoor dining experience.

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DR
Denver
1 review
Dined on October 10, 2018
Overall 5food 5service 5ambience 5

Great food and service! Lovely birthday song from wait staff! Thank you for a great evening!

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T
1 review
Dined on September 8, 2018
Overall 5food 5service 5ambience 3

Fantastic food. Is pricey but well worth it. Would definitely recommend you

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P
Minneapolis
1 review
Dined on August 24, 2018
Overall 3food 3service 3ambience 2

I was disappointed we were not offered an outside seating option. We did not see outdoor seating until we had already eaten. The food was good but not in the level of a Ruth’s Chris while pricing was similar. Not as high end of a steak for the price.

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MN
Charleston
1 review
Dined on August 16, 2018
Overall 4food 4service 2ambience 4

Steak and mushroom side were excellent. Shrimp cocktail needed to be more chilled as shrimp were almost warm. Service was slow although the waiter was quite pleasant. However he delivered the wrong drinks to two guests. The person who asked for gin and olives got vodka and olives and the person who asked for vodka and lime got gin and lime. He then delivered two meals with filet steaks to two parties but the guest who requested meat well done received the med rare steak and vice versa. It was still an enjoyable evening....

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KW
New Orleans
7 reviews
Dined on August 13, 2018
Overall 3food 3service 5ambience 5

Nice atmosphere. Food was good, but not on par with other high scale steak restaurants.

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CP
1 review
Dined on August 11, 2018
Overall 4food 5service 5ambience 5

Our meal was great, but the portion size was not enough for the money. The plate presentation was poor. The drinks at the bar were wonderful and we had great service. I would suggest increasing the portions. After dining at Amelia Island Omni owned Steakhouse, (Bob's) two weeks ago; Prime did not even compare the plate presentation and quality of the meal.

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HC
1 review
Dined on August 11, 2018
Overall 5food 5service 5ambience 4

Food and service were excellent. The portions were what we thought, quiet and unhurried atmosphere even with several families with little ones. A very nice way to spend our anniversary dinner.

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KR
New York Area
2 reviews
Dined on August 6, 2018
Overall 3food 1service 5ambience 1

I am so surprised this restaurant was rated as highly as it is. This is not my idea of a 4 star steak house. I had the ribeye and it was soooo bland! Everything was bland! Potatoes were bland, lobster Mac and cheese was bland. Service was nice, but the food was unimpressive and not worth $170 for 2 of us to eat. I don’t mind paying for good food, but I feel Iike I wasted money eating here. No ambiance at all. Nothing special.

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DM
Houston
1 review
Dined on July 26, 2018
Overall 5food 5service 5ambience 5

The food was great. Our waiter was awesome because we wanted to split a dinner and he did it for no extra charge. We ordered the seafood marinara and it was plenty for two.

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OT
Atlanta
1 review
Dined on July 20, 2018
Overall 5food 5service 5ambience 5

She crab soup was amazing. Would have liked vegetables along with the starch.

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KW
Atlantic City
3 reviews
Dined on July 17, 2018
Overall 5food 5service 5ambience 5

Everything was great!

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AT
Nashville
5 reviews
Dined on July 14, 2018
Overall 5food 5service 5ambience 5

Such a great dinner! Our server (he called himself Too Tall) was wonderful!

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CK
Atlanta
5 reviews
Dined on July 14, 2018
Overall 5food 5service 5ambience 5

What a wonderful dinner! The French onion soup was perfect! And the filet mug on was one of the best if not the best I have had in years!

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OT
Charleston
2 reviews
Dined on July 13, 2018
Overall 5food 5service 4ambience 5

Great food and ambiance. We loved this experience. It was very expensive though!!

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TC
New York Area
6 reviews
Dined on July 12, 2018
Overall 4food 4service 5ambience 4

Love eating here when we visit HIlton Head. Food is already great.

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OT
1 review
Dined on July 12, 2018
Overall 4food 3service 5ambience 4

Great service. Food was OK but not exceptional.

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OT
1 review
Dined on July 1, 2018
Overall 3food 4service 2ambience 4

Meal was good. Onion soup appetizer ... was fair with little flavor and lacking cheesy top and bread. Salads were fresh and nicely chilled. 3 people had signature beef dishes. All prepared well. Quite tasty. One had chicken dish that was a bit dry. Service was slow but friendly.

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K
San Francisco
12 reviews
Dined on June 29, 2018
Overall 5food 5service 5ambience 5

Enjoyed the breakfast buffet. Delicious and creative.

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RC
Philadelphia
7 reviews
Dined on June 22, 2018
Overall 4food 5service 4ambience 2

The food preparation was very good....she crab soup was well seasoned and our filet entree was cook as requested (medium /pink)....however the ambiance was similar to a cafeteria....kids running around, very bright lighting and no separation between tables....not real steak house standards. We have eaten at other “prime” restaurants (not affiliated), and expected a refined experience, this was not to be as although the food was prime, the establishment was more of a typical resort restaurant.

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OT
Charleston
1 review
Dined on June 17, 2018
Overall 3food 4service 3ambience 3

The food was very good, but VERY expensive. Not worth the price, imo.

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OT
Charleston
5 reviews
Dined on June 13, 2018
Overall 5food 5service 5ambience 5

We chose to dine at HH Prime to celebrate a bday. We were entertaining out of town family and decided to dine here for the steak. It was delicious. Everyone, even the kids, were impressed. To quote my cousin, this was the best ribeye I’ve ever eaten. We also loved all the sauces and sides. Creamed spinach is a favorite. The manager, EMILY, came over and was super friendly as well as got us extra s’mores sticks for the kids. She made us feel very welcome and our server Jodi was awesome. We will definitely return.

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