Heyward's - Sonesta Resort Hilton Head Island

3.8
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69 Reviews
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$30 and under
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Steakhouse
The premier restaurant for the Sonesta Resort and Shipyard Plantation. The restaurant serves both breakfast and dinner daily with a Low Country flare. Featuring our seasonal Friday Night Seafood Buffet and nightly specials inspired by local ingredients. We take great pride in offering exceptional steaks, succulent seafood and exceptional wine. This upscale dining offering offers views of the lush landscape surrounding the resort located just off the ocean front in Shipyard Plantation.
What 69 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.7
food
4.1
service
3.9
ambience
3.5
value
Noise · Quiet
100% of people would recommend it to a friend
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F
Philadelphia
15 reviews
Dined on October 4, 2019
Overall4food3service5ambience4

I thought that a seafood buffet would have more seafood, not fish.
It was a lovely place and the service was very good. And for the price the buffet was okay.

RD
Louisville
1 review
Dined on September 28, 2019
Overall2food1service5ambience5

Steak was over cooked , sent back and over cooked again. Service was great however

KH
Atlanta
1 review
Dined on September 27, 2019
Overall5food5service5ambience5

Everything was wonderful. The service was excellent. Food was good with variety. There was something for everyone!

OT
1 review
Dined on August 8, 2019
Overall2food1service4ambience4

My mom and I went there for dinner and we had a wonderful waitress. She was very sweet and helpful, but the food we ordered did not taste very food . We both got steaks and they tasted really blande.

HH
Charleston
19 reviews
Dined on July 26, 2019
Overall4food4service3ambience4

Cold seafood was just fair. Limited deserts.
This was for the Friday night buffet.

N
New England
2 reviews
Dined on July 19, 2019
Overall5food5service5ambience4

We went for the Friday night buffet with crab legs and it was good. Nice hotel and the food choices were great. Only place on the island we could find with crab legs on a buffet which is what we like because our kids like doing them on their own and might waste a few.

CA
Charlotte
9 reviews
Dined on June 7, 2019
Overall5food5service5ambience5

A very nice and understated restaurant in the hotel lobby perfect for a nice dinner if you don’t want to leave the hotel. Once a week, on Friday’s Heywards offer a seafood buffet that is nicely presented with large selection of good local and seasonal seafood. The service we received was perfect, our server was available when needed and gave us the room to enjoy our food, wine and conversation.

The regular menu is traditional American fare, well prepared and well priced. The wine list is also well priced, especially the bottles. The bartender we had had some interesting spins on traditional cocktails which we indulged!

Overall a good experience both nights we ate at Heywards.

OT
New York Area
2 reviews
Dined on April 22, 2019
Overall1food1service2ambience1

Wait staff were nice, but the front desk left 20 tables open while families with little children were forced to wait 30+ minutes for a table simply because the “kitchen couldn’t keep up.” Terrible for a restaurant at a family resort. On top of it all, the food was terrible. Really regretful experience.

OT
New York Area
1 review
Dined on April 22, 2019
Overall3food4service2ambience3

Slow service but food was good

OT
1 review
Dined on April 16, 2019
Overall3food3service5ambience3

Steak was cooked perfectly but sides were not good. Baked potato on the hard side and vegetables really salty. Hardly anyone in restaurant so should have had our pick of the best table. Instead sat us (a couple) next to the wall in a very odd spot instead of by the windows with a view. Dessert was an odd combination of flavors. Coffee was excellent though.

J
St. Louis
6 reviews
Dined on March 15, 2019
Overall3food3service2ambience3

We had a reservation for the Friday night seafood buffet. The food was tasty but there were significant service glitches. The soup station ran out of soup spoons and I had to report this three times to three different staff members to finally get a spoon. Raw oysters were advertised on the menu but were not available. We were told they ran out before 6:30 PM. Did not think it was worth the price.

OT
Charleston
1 review
Dined on January 18, 2019
Overall5food5service2ambience3

Extremely slow service. Took 45 min for a bottle of wine...

OT
Toronto
11 reviews
Dined on December 25, 2018
Overall3food3service3ambience3

We have been to the restaurant multiple times before and

CR
Charleston
2 reviews
Dined on December 25, 2018
Overall4food4service2ambience3

Our reservation was for 6:45pm but we did not get a table until after 7pm. We sat on a nearby sofa watching other parties with reservations being shown to tables which was very frustrating. When we inquired, we were told that they were being sat at hightop tables which we preferred not to have. Service was VERY slow. My daughter got soup from the soup station but there were no spoons. We asked 3 different waiters for a spoon before one arrived and the one provided was an incorrect size. Food selection were good but replacement of low/empty items was slow. Price for buffet was reasonable.

I
Tallahassee
7 reviews
Dined on December 9, 2018
Overall3food2service1ambience3

The room was lovely, as was the hotel lobby but the food and dining room sadly was not. 3 of us had the breakfast buffet, the 4 ordered from the menu. We ordered coffee and it wasn’t hot...when your pour from a thermal pot, there should be steam...it was lukewarm...hard to get excited if the coffee at brunch isn’t piping hot. At the buffet line, the fresh cut fruit was great, the bacon, prescrambled eggs and sausage were hot and fresh. The home fries/ hashbrowsn weren’t hot and they tasted like the “frozen” taste hadn’t been cooked out of them properly... on a griddle in small batches with plenty of butter...salt and pepper barely made them edible. The mini waffle machine was good. The omelet station was “tired”, she said for a few items, that she didn’t have them ( out front where she was)..well then, go back in the kitchen and get them...I’m sure there was spinach back there. Each time one of us wanted an omelette we had to call for her to come out and make it. The grits hadn’t been stirred since they were brought out as they were thick and congealed.
The menu item that was ordered from the kitchen was a salad topped with grilled salmon. The mixed greens had a piece of plastic in it! The pull and open kind from a “clam shell” of greens you get at the grocery store ? Took a while to get the waitress attention and she did take it off the bill but as slo as it was, someone should have noticed that. I understand Hilton Head in the off season is slow, but don’t ever forget that the Locals are here year round...and we also work and talk to tourists and are very loyal to businesses that are good to US.... The F and B or restaurant manager should have been around ..these aren’t difficult things...everyone there needs to up their game.

S
1 review
Dined on November 22, 2018
Overall5food5service5ambience5

We enjoyed the food and the atmosphere. The Christmas Trees were beautiful.

RJ
Charleston
17 reviews
Dined on November 22, 2018
Overall5food5service5ambience5

Great selection includes roast prime beef with horseradish cream options, of course turkey with all the trimmings. Cheese and pâtés, rolls dessert table and salad buffet. Chilled raw oysters, clams and then shrimp cocktails. Great selection of wines too.

H
Phoenix
114 reviews
Dined on October 24, 2018
Overall5food5service5ambience5

A wonderful retreat at the resort. While you may not think that a hotel restaurant would be top notch, you'd be wrong at Heyward's. Excellent tasting food and very good service. Definitely worth the visit.

PA
New Orleans
1 review
Dined on October 17, 2018
Overall5food5service5ambience5

Prompt and professional service in a very quiet setting. Menu was adequate and offered a nice selection for most tastes.

OT
1 review
Dined on September 7, 2018
Overall5food5service5ambience5

My hubby and I decided to celebrate our anniversary late by vacationing in Hilton Head this year. We decided to include Heyward's seafood buffet, and it was great. We had a quiet table in the back, our wait staff was wonderful, service excellent, and we had a terrific fun time. Love the water bottles on the table too.

OT
Charlotte
1 review
Dined on August 17, 2018
Overall5food5service5ambience5

Awesome will go again

W
Washington DC
15 reviews
Dined on August 12, 2018
Overall3food4service4ambience2

While on vacation at the Shipyard Plantation we went to the Heyward and sat outside. The service was attentive and responsive, although the food turnaround was a bit slow. The food was tasty. We sat outside and the main issue was there were no candles on the tables or outside lighting provided, so we couldn't see-- the food, the check, or each other! We and others used their flashlights on their phones to function through dinner. It was distracting to eat with one hand and control the light on your phone with the other. Candles would be an easy fix which could have changed the whole dining experience.

KK
Western NC
1 review
Dined on July 27, 2018
Overall1food1service1ambience4

We ate there for the crab legs which we’re cold every time they brought them out. The service was extremely slow and food was not worth the price when it’s a seafood buffet would except more than fish, at least more variety. Would not go back or recommend.

BJ
Indiana
25 reviews
Dined on July 25, 2018
Overall4food5service5ambience4

Located within the hotel. Great food and service, a little pricey though

SB
Cleveland
4 reviews
Dined on July 19, 2018
Overall4food4service4ambience2

Service was a bit slow and it was Arctic cold in the restaurant but the food was delicious and well presented.

OT
New York Area
6 reviews
Dined on July 10, 2018
Overall3food4service2ambience2

The food was good but the service is so slow! There are so many better options out there. They need to revamp their service standards for sure.

DS
Louisville
10 reviews
Dined on July 7, 2018
Overall5food5service5ambience5

The restaurant was very nice and the food was excellent. The waitstaff was exceptional.

The experience was lessened by a rude woman who jumped up and started pounding on the window and screaming to discipline her children. This certainly was no fault of the restaurant, Just a random jerk thrown into our evening.

OT
Poconos
1 review
Dined on July 6, 2018
Overall4food4service3ambience3

Friday night seafood buffet was wonderful. Main dishes were delicious and dessert was yummy too! My husband added the crab legs and said they were good. Service in this restaurant needs improvement though. The staff is friendly, but more so with each other than the guests. They need a little refresher on professionalism.

OT
Atlanta
2 reviews
Dined on July 2, 2018
Overall4food5service5ambience5

Great red snapper with delicious okra and sweet potato puree. Beautiful view.

M
1 review
Dined on July 1, 2018
Overall3food3service4ambience3

A bit to expensive for what you get. Food was overall good though. There are better options for the price.

MH
Western NC
1 review
Dined on June 29, 2018
Overall5food4service5ambience5

Great Seafood Buffet with items other than seafood

R
Charleston
15 reviews
Dined on June 17, 2018
Overall4food4service4ambience4

Went for Father’s Day Brunch Buffet. It was good, but was more of a breakfast buffet than a brunch buffet.

RD
New York Area
6 reviews
Dined on May 21, 2018
Overall5food5service5ambience5

Our dinner was excellent and our server Adam could not have been more friendly, welcoming and helpful. We would definitely return to Heywards.

a
New York Area
1 review
Dined on April 1, 2018
Overall4food4service4ambience3

Birthday dessert was free!!

CH
Charleston
37 reviews
Dined on March 31, 2018
Overall3food3service4ambience3

We each ordered an app. A salad and dinner. Salads and apps came out approx 30 minutes after order and main course came out 1.25 hrs after ordering. Food was ok not great. I noticed the bar food walking in and that looked great. Coming from charleston it is hard to compete with the food served in chs. The hotel is beautiful, people are very nice, food needs some TLC.

OT
Charleston
1 review
Dined on February 6, 2018
Overall4food5service4ambience4

Restaurant Week. It appeared that I had the whole place to myself but that was because I had a late reservation. My palette expands through time and this place gave me quite a jump. The food was bursting with flavor but a bit on the pricey side. But that's what you get when you go fancy.

d
New England
74 reviews
Dined on February 2, 2018
Overall4food5service5ambience4

The Friday night seafood buffet is hard to beat
Start with a cup of seafood bisque, move in to clams, mussels, shrimp, and oysters. Take a break and get a slab of prime rib. With a baked potato and salad .Then sample the many fish dishes and end with mini desserts
Then sit for an hour before going home
Perfect
Do it all over again next Friday night🙃

RH
New England
11 reviews
Dined on January 26, 2018
Overall5food5service5ambience4

Enjoyed this restaurant during a business trip, well staffed with very trained and attentive staff. Especially appreciate the flexibility to provide gluten free options to existing menus. Food was excellent and well prepared. Excellent value for a hotel venue.

OT
Orlando
1 review
Dined on January 1, 2018
Overall3food5service4ambience2

We enjoyed the food thoroughly but it was 9:30 at night and the room was very bright! For just 2 people, it should have had soft lighting to make it more intimate and special.

M
Cincinnati
10 reviews
Dined on October 17, 2017
Overall4food4service4ambience4

The food was great. The waitress was excellent. Relaxing time after day on the road.

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