Other menu selections include made-from-scratch comfort foods like country fried chicken, meatloaf & chicken n’ dumplings, homemade sides & desserts using authentic family recipes, specialty cocktails & DOWN HOME southern hospitality.
Monday: 11am - 10pm
Tuesday: 11am - 10pm
Wednesday: 11am - 10pm
Thursday: 11am - 10pm
Friday: 11am - 11 pm
Saturday: 11am - 11pm
Sunday: 11am - 9pm
Downstairs MBB open 'til 1:30am on Friday and Saturday
My first time there & I made a reservation for 2ppl via open table. Arrived a little early & host asked if we had reservation because alot of servers were cut early? Didn't understand what did that had to do with us? So from the start, we did not feel welcomed.
Food was cold & fries which were ordered as a side with the meal came long after we received other food items. Fries & rolls were the hottest food items we received.
It was servers 3rd shift & seemed to have trouble keeping up with service in his section.
Didn't want to wait any longer for hot food so we ate it cold.
Not a good first experience & not sure if I will return.
The meat portion was very good. The ribs were fall off the bone tender. The brisket wasn't as tender but still really good. The mac and cheese sauce was a little runny for my taste but it tasted good and the corn casserole was very dry and barely warm so I didn't eat it. My husband had the BBQ Nachos which were supposed to be pulled pork but he said he thought it might be the burnt ends of a brisket because the meat was kind of crunchy. But he still enjoyed them.
Good choices of sides; Great milkshakes; Simple sauce selections;
We have eaten here several times in the past couple of years. It used to be great, but after the last two visits we won’t be back. The recorded music was loud and grating, making the mood uncomfortable and conversation difficult. Upon complaint, the waitress offered to change the station but that only lasted a short while. The service was amateurish- drinks and silverware were forgotten and all the courses (appetizers, salads, rolls and entrees) arrived at once. The bread was stale. The special dessert, strawberry shortcake, was just silly with the tiny amount of whipped cream liquified between two warm slices of cake. It looked like a child had left it outside in the sun! And, of course, it was served without utensils. They also have a strange payment system requiring the customer to tell the server how much tip they plan to leave before receiving the final bill. Too many annoyances for a pleasant evening out.
Our waiter was great , our wait for dinner was a little long ,Manager comped our dinner .
I have been there many times but this was definitely the slowest service we ever had. It was crowded but our waitress looked at us many times when seated but did not come over for 14 minutes. Then only wanyed to grab drunk orders. We fully ordered. She left a pitcher of tea on our table through three visits back.
The food was great as usual. Just an off day for service
The female manager on duty displays lack of care for the customer and her employees. One of the worst managers I have ever been in contact with in any place.
Over all was excellent just had the music a little too loud to hear each other or the wait staff. Wait staff seemed new as he wasn't sure what the specials were for the day
When we arrived, it was hot inside the restaurant. We were told the air conditioning wasn't working because the restaurant couldn't afford to fix it. It was over 90 degrees outside. The restaurant was very loud and uncomfortably hot. The server tried to take our order and bring our food quickly; however, we didn't see her for long periods of time because she was in the kitchen getting other orders. Not her fault. She tried very hard to be attentive but was busy with other tables. We didn't see any managers and were told they were in the kitchen helping cook. We tried to flag other servers and busboys to bring us ketchup, but we were ignored. The food was okay but the experience was horrible. We were celebrating my husband's birthday. We will not return again.
I ordered the Nachos and the chips were stale. I sent it back and they came back even worse. We normally love going to Hendricks but won’t be back for awhile.
Normally I like Hendricks BBQ a lot, but this time was substandard. It took 1 hour and 45 minutes to have dinner and the food wasn’t great this time. Way too much fat on the brisket, corn casserole was really dry and the potato salad didn’t have much flavor. The biscuits were really fabulous as usual. The restaurant was uncomfortably warm.
Our server was great! We really liked the room. The only complaint is that their AC wasn't working and they didn't even bother to tell us. It was incredibly hot and had no fans or anything.
Excellent food. Excellent service.
food was a little on the chill side party of 6 45 minutes for food
Would like to know why you asked if we were celebrating a birthday.? Also it would be nice if you had more comfortable smaller boots that years are uncomfortable. The food is great.
Food was awesome and service was too! Took Several people there for dinner on Fathers Day. Wonderfully experience.
The restaurant was far too hot. It was uncomfortably hot.
I’ve been there twice now and both times I have been extremely happy with the food, drinks, and service.
Several visits (4) and food has never been anything above average.
Food was good but service was a nightmare. I believe the manager had to know our situation and he/she never said a word. Didn't comp a drink or anything. Even our bill was messed up. Took over an hour to get our food because waitress forgot to turn it in and then lost it. When we did finally get our food, one order was wrong and had to wait again. UGH
Hendrick's was hit & miss, but over all a hit. Service was slow, but friendly. Our first craft cocktail was will above the bar, but the second (and we would not usually have two, but the first was so good) fell well below average and we ordered the exact same drinks. We told our server and were not offered alternatives or to comp the drinks. We figured there was a shift change & she confirmed that... said she'd mention our concern. Hmmm... The ribs were deliscious! Sauces good, fries crispy, Caesar dressing - yummy! Stay away from the potato salad! It tasted canned. Again we mentioned our concern to the server and alternative was not offered. So, like I said, hit & miss. If we pass that way again, I would be a stronger advocate for replacement of subpar items.
After i made a reservation, i started reading the reviews. I WAS QUITE WORRIED and almost canceled. I am glad i did not. The service was very good , no wait , no mistakes and super friendly. the food was fast, hot, accurate and some of the best BBQ i have had in St. Louis.
(WELL DONE WE WILL BE BACK!!!!!!)
Service was excellent
The service was great! Loved the rustic decor. Menu had something for everyone. Nachos were yum, so were the Biscuits. From the Northeast and looking for a place to get St Louis bbq- didn’t disappoint at all!
Meatloaf special wasn't that special. The others I was with enjoyed the barbeque and sides.
This was my first time dining here. The menu offered a large selection of food, which all sounded great, and made it hard to choose. The biscuits we had to start with were fantastic. The Mac and cheese was ok at best the brisket was delicious and the baked beans were probably my favorite part of the meal. My only complaint is that our server wasn't very tentative, we waited quite a while for our drinks, which were just sodas and mine never came, I eventually had to ask another server if they could bring it to me. I also don't like that I have to write the tip when paying with a credit card, before it's wrang out.
Remarkable BBQ in a lovely setting overlooking Missouri River in St Charles. I am particularity taken by the baby back ribs and the brisket--both tender and moist and flavorful. I used both the house and St Louis sauces, which were very good. I wish they offered a mustard-based sauce as well. Beer list unusual for local draft choices. Fast charming server and everything as lovely.
1st time eating at Hendricks . We ordered the "whole shebang" because we wanted to sample all the meats. So worth the money. It was actually too much for 2 of us to finish. Their specialty cocktails were delicious too. I read some reviews that said service was slow, so I was a little worried. We got right in, served , and was done eating, all under an hour. Great experience!!
Terrible experience. The worst service we’ve had in years, possibly ever. When we reported this to the management, she laughed and said “The waitress is having a terrible day and you are the third table to report her”. Nothing was done. We literally didn’t get a single water refill, we ordered two flights of whiskeys that were delivered the exact same time as our food, even though we ordered them 20 minutes earlier. To top it off, they replaced one whiskey in each flight with a much lower value at one but didn’t tell us until they delivered them. The food was just OK, definitely an ultra premium for mediocre barbecue.
I am in love with Hendrick's BBQ! We felt welcomed and at home. The waitress was great. I wish I was better at names. Her service was exceptional. I especially liked how the staff helped each other. The food was superb! Great! Delicious! Scrumptious!
The "manager" of this restaurant is doing everything she can to ensure good paying customers will never come back. Absolute worst service I've ever experienced. Table was ready at our reservation time, over 30 min wait to order and receive drinks (Mgr said reservation was just for table, didnt mean service would be ready?), then another 30 minutes to receive food. Lots of excuses, none of them customer centric. She decided to argue with our table instead. I will never be back and will spread the word. There are many other options with better service in town (go to Sugarfire instead).
Took a party of 7 for Mother's Day and a birthday celebration. We expected it to be very busy based on its review, and it certainly was. We were seated promptly but service was slower than hoped for from our primary server; on the other hand, management actually stopped by multiple times and quickly took care of anything our group needed - kudos to him, and truthfully, it was Mother's Day so we were patient. I am not from the area but none of the local family members had been there before and they were very pleased with the quality and variety compared with other local choices. The smoked turkey was mentioned by a couple as outstanding; I liked the baby backs and pulled pork and several of the sides. Overall, a very good evening...
We were 90 mins early for our reservation but they managed to find us a table despite being booked solid. The food is amazing and they even have veterans discount which is awesome. This place is definitely on my list for BBQ / southern comfort food.
The service was slow and unfriendly, but the food was delicious! I wish they offered gluten free items on the kids menu.
Wait staff was confused for a bit but Mandy was fabulous. Cousin here from Rhode Island was thrilled. Band was fantastic
We had barbecue brisket, smoked turkey, a Reuben sandwich, pulled pork sandwich, salad, and chicken and dumplings. We were disappointed in the dumplings, expecting it to be more creamy than broth-based. But the flavor was good. We were surprised that we all thought turkey was the best protein sampled. Liked the choice of craft beers. We will definitely return.
We always enjoy the food at Hendricks! Great atmosphere too.
The bar was great. The hand crafted cocktails were excellent. The food was only ok. The cole slaw had no flavor. The brisket was over cooked. The greens and macaroni were good. The service was great.
OK if you like smoked meats. That's about all they have. Limited menu. Potato salad and cole slaw were tasteless. Service was good.
Reservations made on-line, no record of them at restaurant.
Have ate here several times. Very disappointed. Terribly slow service. Out of items. Fried food tasted like it had been fried in old grease. Told server and her response was “yeah I heard that earlier “. Again very very disappointed!