Consistently terrific food, service, and atmosphere. The legit best burger in town!
Two of the three dinners were excellent. However the third, duck, was so tough that the person who ordered it could not chew it nor could the others who tasted it from her plate. The waiter removed it from our bill and the person chose a second salad rather than another main which would have prolonged the meal.
Excellent. Thank you.
Nice service, nice interior (although the seating was a bit cramped). Food didn’t taste bad at all, but felt like something we could have made at home— i.e., pretty simple and not too flavorful. Dessert was the highlight.
We love the food!!!! Fresh. Local. good GF and V choices. Amazing, stunning, unbelievable desserts. The servers are always very nice and try to make up for the fact that the Kitchen must be the slowest kitchen in the country. Every time we go we wait longer than we want to, than is necessary, than is comfortable. We also think the food is worth it. When we decide to go, we go knowing it will long slow meal.
Breakfast on Sunday morning at the Heirloom was a bit of a disappointment. It seems like the kitchen or the chef was stuck in a rut or are on automatic pilot. The food was good enough, but not good/great which is what I have come to expect.
Excellent food and service, great room with street view and feeling of space.
Our event ended later than we expected but the restaurant was happy to accommodate us by holding our table. The food was quite good and our waiter was terrific. He was informative about the menu, happy to steer us to those dishes he thought we'd enjoy (he was right) and made our dining experience that much more enjoyable. He is a credit to the restaurant. We would definitely recommend the place.
This is the second time we have been for a special occasion and neither time did they do anything special for us.
The waitress wasn't very friendly at all..My husband had the Duck (well done) the first time and it was delicious so I ordered it the second time (well done) and it was tough and tasted very gamey, horrible. I could not eat it so I gave it to my husband who didn't like it either.. Very disappointing. For the price you pay it should be outstanding every time. We told the waitress when she finally came over, she certainly didn't seem to care, she gave us a coffee (which was cold), I asked for another which was better..
We have gone on a Monday night both times and it's very busy and noisy.
The reason we went back a second time was the first time was fantastic, and when it's a special occasion you want something that's above standard, unfortunately the second time was very disappointing so we won't be going back..
We have eaten there many tines, but will likely never go back
I got a call 6:58 from the restaurant asking if I was coming for my 7 pm reservation ( I was parking)- I thought get that was quite odd but now I wonder if they were really short staffed
If so, I wish they had just said so
It took 1 hr and 45 minutes to get our food
4 drinks were served— but not the fifth ( until we asked)
Service was shockingly inattentive
There are many places in New Haven to eat
They will have to do better to stay alive
We thoroughly enjoyed our brunch here on Easter Sunday. The food was delicious. The ambience is wonderful. I highly recommend a visit.
Heirloom is very good. My daughter ordered the burger, fries and a Coke. Not just any Coke. Imported from Mexico with real sugar. Just like I remember it when I was a kid. I ordered the salmon, which was excellent. Along with one of the best iced teas I've ever had although they charged me for a second one, which was a first. It was quiet for dinner on Sunday evening, but still very nice.
Visited Heirloom (The Study) for a brunch on Sunday late morning; fantastic spot would definitely recommend it to others.
Chicken and dumplings were delish! Wedge salad the best!
Great food. Accommodating!
I enjoyed dining at Heirloom very much. It’s got a great ambiance, with nice mood lighting and is not noisy what’s so ever. They have a great selection for their menu. I order the Filet Mignon and it was delicious! The filet was cooked perfectly and was so tender, I would definitely get it again! It was a great portion size that I even brought some of the filet home. My friend ordered the duck and he was equally as pleased. I would recommend Heirloom to anyone looking for a great place for fresh and delicious food!
food was excellent .. ate too much. portions could be shared.. especially if going to the theatre.. you don't want to fall asleep. or un button your pants!
Food is always good and the drink menu is nice. I love the desserts there. My only complaint is that the cookies with buttercream frosting was actually cream cheese base, not buttercream.
The food was great, the problem was the attention. The food came in one hour after it was ordered.. I think our server forgot to put our food in the system and it took an hour. Also, we barely saw him come around which kind of suck because I really wanted another glass of wine...
My boyfriend and I will give it another try with a different server for sure.
I went there for Vday with my boyfriend and I gotta say that is a very pleasant fine restaurant to go. All the food was very good and I'll be definitely going back. So that's a 5 start from me! :D
Ricotta = best
Went here for valentines day lunch and had a lovely time. good service and good food.
Every aspect of our lunch was perfect. The food choices were all tempting. The quinoa bowl was so delicious, as were the salads and eggs. The portions are plentiful and the presentation attractive. Service is impeccable: unobtrusive and helpful.
We will definitely return. Perfect!!!
The food is just delicious and they do a great job in presentation.
Atmosphere were great. The crab dip was delicious with a nice smokey flavor. Lamb ragu was amazing. The pasta had the slightest bite to it which I love, hate mushy pasta. My wife's burger was ok, but nothing to write home about.
The warm Ricotta is great and the Burger is superior to the one at Fred’s.
I used to hold this as the second best place in CT for a burger, but not anymore. Food took forever to come and was lukewarm when it did. It was excessively salty and my stomach was roiling that night. Service as okay, but nothing special. Server clearly didn't understand what dry white wine was or whether there were any by-the-glass offerings that would meet that criteria. All in all, a real miss for the first time in years.
The food was amazing. I took my husband for a surprise Birthday dinner. Our first time and it was absolutely fabulous. The best food we have had in CT. The atmosphere was perfect. We will definitely go again..
Food was excellent. Very enjoyable evening
Fabulous service, atmosphere and food !!
Service very very slow, excuse was that they were busy.
Excellent option for any occasion. Exceptional food, phenomenal service.
We dropped in for a quick Tuesday night dinner. The choice was perfect - heirloom was quiet, delicious, and prompt. On a mid week eveneing we wanted a quick bite and a chance to go over our schedules. Heirloom was just right.
Disappointed. Frequent diner at Heirloom. Quality and taste less than usual excellent. Found large bone in lamb ragu. Salad was very salty. Broccoli was mired in thick overpowering sauce. Donuts were over cooked. Not the usual great experience. Wondered if chef changed or an off night.
Love this place! It's become a favorite for Sunday Brunch. Absolutely delicious food and wonderful service.
I’ve been here several times for bunch and dinner. Last visit was dinner for four. Love the seasonal menu. The waiter brought us an amuse bouch of the deviled eggs new to the menu which we enjoyed.
We shared the liver pate and the warm crab dip, both served with their excellent bread. Yummy.
I loved the scallops with spaghetti squash and golden raisins. Both guys ordered the lamb ragu which had great depth of flavor.
It was a great experience.
This restaurant never disappoints! The food is fantastic and the atmosphere is lovely. The menu is very eclectic and it is always delicious!
We weren't disappointed whatsoever....we had great cocktails, dinner wine and all 4 of our dinner were excellent.
The one small complaint was that my duck breast was a little overcooked but we were on a tight schedule so we did not worry about it nor did we bring it to the attention of our waitress.
Unfortunately after appetizers, salads and entrees we were disappointed we were too full to be able to even look at the dessert menu...maybe next time!!