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I'll begin this review by saying that I had been looking forward to, and tried to find an occasion to visit Heirloom Cafe for a very long time. I've lived in San Francisco now for a year and have had dozens of dining recommendations, but I found this one on my own and was excited to visit a local gem in my neighborhood of the Mission.
When one of my hometown friends visited, I wanted to bring her, and my local friend in SF for a ladies' dinner on a Saturday night.
The food - delicious, presentable, a great portion. We had the fettucine and salmon and both were divine.
The wine selection - abundant, knowledgeable, perfectly dry white and rosé to our taste preferences.
The ambiance - candlelit, dim, great for close colleagues, friends, or a date.
What completely turned us off however, was one of the servers.
1. She seemed to be under the influence. Her words were slurred, and she approached our table in jerky movements.
2. Our third guest arrived a bit after us, and about a minute after sitting down, the server came to our table and said "What's the gameplan" without asking to see if she had a chance to review the menu and decide
3. She accidentally knocked over the entire water decanter onto my friend's seating area, lap, and jacket. she didn't apologize but instead said "it can be refreshing". she continued to wipe it while not noticing that she was carrying 2 more decanters in her arm that continued to pour out - luckily a few other servers came to dry up the area
4. We left a nominal tip instead, and she came to the table while we were sitting there, stared closely at the receipt, and marched away to show her manager.
Heirloom cafe: your other servers, from what we could tell, seemed to provide good service. We also spoke a few times to who we believe might be an owner and he was great. You should re-consider this server that has left an incredibly bad taste in our mouths and we will not be returning, nor recommending it.
We introduced our friends and neighbors to Heirloom the other night. They were very impressed with the menu and presentation and overall excellent repast! I am certain they will be back to experience the restaurant again. We, of course, visit as frequently as we are able. Thank you - Heirloom crew - for always providing a terrific dinner for us and our family.
Great neighborhood restaurant. We had the halibut ceviche and the pod salad. Entrees were the Salmon and steak babette. Added the oatmeal chocolate cookie and bitter sweet chocolate budino.
Low key and excellent, fresh food. Service was also excellent! Can’t wait to go back!
I ordered the halibut ceviche and the bean salad while my partner ordered the chicken with corn salsa looking thing...the bean salad was exceptional. His chicken was good but too salty. Overall, a solid B+. My ceviche had some big pieces of fish and when I pointed it out, the waitress said that is the way the chef likes it...Duh...I was not born yesterday and I do know how to make better ceviche. And the waitress was either drunk or high on something the way she moved...not cool for her or the restaurant.
Service was excellent - friendly and knowledgeable- made good recommendations.
We had a wonderful dinner and service was spot on. Bacon and onion tart was flakey crust and perfectly seasoned topping. Salad pulled from the prix fixe menu was refreshing and had some unexpected ingredients, probably listed on the menu but forgotten in the interim. Roasted king salmon with veggies was delicious but trés petite. And dessert of berries with polenta cake was tip top. Loved the French-sourced sauvignon blanc. Restaurant was loud but it's hard these days to find one conducive to conversation where cuisine holds no surprises, however well prepared it may be.
We love eating at heirloom the people the food it’s all outstanding!!!
We were disappointed. Portions were very small. Overpriced. Noise terrible.
Heirloom brings a sophistication to comfort food that makes it a great weeknight choice. A summer evening with corn chowder and the (off-menu) burger is a delight. Service is friendly and attentive. Tables are a bit tight, and noise can be a bit of a distraction, particularly when seated next to a couple of folks convinced they are about to conquer the world. While not regulars, we have returned to Heirloom regularly over the years and never been disappointed.
Best servers. I want to be friends with them. Food is always on point.
Always very special hospitality. Fantastic wine list!
The succotash was tasty but the chicken was very dry and not good
We loved the Heirloom Cafe! The food was excellent. Our waiter was so nice to us. We thought he was exceptionally so. We would definitely return but it would be a special occasion destination for us considering the cost.
Amazing, always great. A little pricey, but nothing out of the ordinary for SF. Enjoy!
Lovely food snd lovely service
Excellent food! Great service! It was noisy and hard to have a quiet conversation.
A waiter that wasn’t present and pretty incompetent and since the restaurant was loud could hardly hear what he was saying. He spoke so softly. And didn’t seem to have a knowledge of the menu. Also not a lot of personality or attention to our table.
Went to dinner after a show; the food was SO delicious and what wonderful service. Have come to Heirloom Cafe several times and have never been disappointed.
As always, great dinner.
Very good food; generous portions. Matt, the owner is a pure delight and the wait staff was excellent. Wish it wasn’t so noisy for us seniors .
Mussels were so good that I ordered it twice!
I love Heirloom Cafe and don’t dine here often enough. The neighborhood feel, friendliness and competence of the staff, and the sumptuous authentic food keep Heirloom at the top of my list!
The waitstaff was underwhelmed to see me and I them. The burger and salads were quite tasty but the fettuccine was undercooked. Plates were small and not elevated enough to be worth the price. I can’t recommend this restaurant.
I really enjoyed my overall experience at Heirloom Cafe and would be somewhere that I return. All the dishes were quite tasty and incorporated flavors that you can't just simply make at home. Nothing was too salty or bland. The wine suggested was superb and paired well with the food. The waitress was warm, funny, sweet. The ambiance was cozy and romantic (dim lit with candles, wooden tables).
Food and service was simply fantastic. It has an old feel with modern food. Felt like a great modern community feel.
We had a number of guests in our group of 8 with specific dietary needs. The staff went above and beyond. Highly recommend. They even have a large table that easily fits parties of 12 which a real find in the city.
Heirloom Cafe is the best. Food, wine and service are top of the top. Love it.
Dining at Heirloom is one of the great pleasures of living in the Mission -- or of visiting it. Once the most tagged corner in the neighborhood, this sweet little spot now serves fresh, beautiful food with a simple, elegant aesthetic. The staff is lovely and the meals are beautifully prepared. The seasonal menu is complemented by a thoughtfully composed wine list -- and to say the atmosphere is charming doesn't begin do it justice. Behind the gauzy curtains, the hubbub of the City fades away in a grand, open room that quickly fills with a pleasant crowd of diners who've dressed a bit for the occasion, and whose convivial conversations punctuate what always turns into a memorable night. Even if we didn't live on the same block, we'd love it just as much as we already do!
Great place before a show(Beautiful- Carol King). fun art deco vibe and bar drinks. meal was superb. parked a couple blocks away and had to negotiate sketchy street scene but worth it once arriving. amazing kale salad! will return.
Great place that's reasonably priced for the quality of food. Not a lot of selection, but everything was delicious. The wine paring is great with pre-fix menu.
Delightful neighborhood spot for celebrating our anniversary. The food and wine were exceptional. The house made fettuccini is a must order (I don't even like mushrooms and this was a standout dish). They also let you share a single order of the prix fixe which is a fantastic deal as it includes generous individual pours and the perfect amount of food to share when you add in an entree. We were both full, but not uncomfortably so. There's no way we could have eaten more! Especially pleased with how perfectly the wine complemented the food (really smart pairings) and how we got to try wines we wouldn't have otherwise known anything about. Will definitely recommend Heirloom to friends and family and look forward to the next occasion that brings us back here.
The food and service were absolutely solid. I eat here fairly often and have had almost no misses. This time I brought a friend with me who had never eaten at Heirloom - he was impressed!
Lovely, per usual. Beautiful setting and the food is always simple but perfect.
This was our first time dining here and really enjoyed a midweek birthday dinner. Service was so warm and welcoming and every dish was delish! Looking forward to a return visit soon.
Nice restaurant. Good service from quality people. Excellent wine list. Could use a broader menu selection.
Neighborhood gem, but timing was a bit off. We were served our dishes randomly so no one ate together. They were aware, and apologetic. I’m sure it was just one of those things that happen. Great place otherwise. Wine menu is fabulous. Highly recommend.
Service was very good, we were seated promptly at our reservation time. Our server was warm and friendly. Background noise was quite loud which made it difficult to hear and the lighting was very dim. The food was beautifully presented but the tuna tartare was bland. The duck salad was slightly dry but had a nice flavor. The burger was definitely the tastiest. The wine was awesome and reasonably priced. Overall the experience was pleasant but with so many other places to choose from, I don't think we'll return anytime soon.
You can order delivery directly from Heirloom Cafe using the Order Online button.
Heirloom Cafe is rated 4.7 stars by 1098 OpenTable diners.