I have been an infrequent patron of Heck's cafe since the '70s. The food and service were good then and continue to be so. There have been changes, expansions, however still a great place to go. Since I live around the corner, it is also a great convenience.
Very good Father's Day experience. Sides were a little small, but the main course was very good.
Heck's has always been a go to restaurant for a casual burger dinner. My party's experience was slightly disappointing. To begin, I ordered coffee with cream, and the cream was not good, as it curdled immediately. Next I ordered french onion soup (which normally I love), and it came out barely lukewarm. I would have sent it back with our server, but she did not come to check on us for a long period of time. The burgers did not disappoint and were yummy. Also, my salad with apricot vinaigrette was delightful.
Heck's Never disappoints. THE BEST BURGER IN TOWN if not the WORLD!
Have heard so many wonderful things about this place for Brunch. I really do not know what the hype is about. Except for our cocktails everything was mediocre at best. Starting off - Grapefruit Palomas and Champagne cocktails were to die for. From there it went down hill. French onion was full of beef base and overly salty. It did have a good ratio of cheese and Bread to broth. Avocado toast was on thinly sliced Bread that was soggy. Wife's French toast was similarly thin bread and did not warrant the steep price tag. Our friends omelet was large and good however was quite brown. Nothing that came from the kitchen was overly hot. Service did not overwhelm but as efficient.
The menu was unique and well- prepared.
The food was excellent. You'd never guess from the outside how good the food will be on the inside.
Nice for Sunday afternoon brunch
Enjoyed the service and the setting
Very fun and waitress was super nice. Went for the Brie but they were out by 8pm. What I ordered was good, not amazing but I’d go back again and again. Fun with friends
We visit Heck's a couple times per year but circumstances brought us here twice in the past week. The food is usually consistent but the service has gone downhill. On Mother's Day, the service was spotty, but OK. On Saturday, We reserved a table for 5. When we arrived, there were two tables pushed together with menus and water for 4 only, and no silverware or napkins. We ordered appetizers that came out 15 minutes apart from each other, and the waitress didn't come to ask if we needed plates or silverware until we were done with the first app. She never refilled our water. The food runner was very rude -- she brought our food to the edge of the table, mumbled what the item was, then handed it to me (in the 5th "odd man out" seat) to distribute to the correct person at the other end of the table. There was plenty of room to walk around and set it down in front of who it belonged to. We ordered a desert to share and waited 10 minutes after it came for the waitress to come back so we could ask for spoons. I wouldn't say the experience was bad enough to never go back, but I will consider going when it's not busy instead of peak times for better service.
Awesome awesome food and drinks. Customer service was fantastic! Thank you so much!
Great, innovative menu. Loved the pierogies with short rib. And the gyro meat on the Greek burger was excellent. Beautiful atrium setting in a great Cleveland neighborhood in walking distance of the West Side Market.
Have always enjoyed my dining experiences at Heck’s. Have been visiting for several years now.
Hi had the veggie burger with a aide of delicious Brussels sprouts. My BF had the short ribs and we were both thrilled with our meals. There’s a nice l, quiet patio in the middle of a residential neighborhood. We will definitely be back!
always a good choice for great, natural whole foods...well prepared, friendly service,
and historic neighborhood. never been disappointed there.
Always enjoy coming here! I love I can make a reservation too!
The only thing possibly better than the food (which included the greatest hamburger on Earth) would have to be the service from Jennifer. She was bubbly and showed up extensively which completed a tremendous meal. Heck's is a Cleveland Landmark for all the right reasons. We will return next month!
The Garden Room is alway enjoyable. The Brie appetizer is a favorite everytime we visit Hecht's. The food and service were wonderful. Perfect for a laid-back. good time and meal.
Always solid food and great service. Nice sitting outside at their ohio city location.
Excellent burgers. Always a great stop when we are on this side of Cleveland.
Allergy friendly, great service and amazing food!! What more could you ask for?
We went for a birthday. Great Food and Service! Everyone was very accommodating!
Great location. The menu and service were superb. We enjoyed lunch on a Sunday afternoon between our children's rugby games. I highly recommend the chicken burger.
Service was very slow and they got our food order wrong a few times throughout our meal! Also they do Not baby changing table but it is said to be kid friendly! They do have a kids menu tho
Heck’s Cafe has amazing food and awesome service!! There were so many things to choose from that I must come back to try something different!! We had an assortment of chicken and cornbread waffle, omelette, onion rings, fries, wedge salad and crab cake Benedict.
Food was delish and service was prompt! Their onion rings were also amazing!!
The food was very good, served quickly and large portion. Only negative is the high price point and very noisy.
It was an amazing experience. Top 3 meals I've had in my entire life.
Best burger is Cleveland!!!! LOVE IT!!
This place was great! I would absolutely return... the only reason I rated lower for the ambiance is due to the front area of the restaurant... it's kind of an eyesore. Other than that, everything was perfection. The drinks and food are great and reasonably priced, which is hard to find in Ohio City. Service was great too!
I always loved Heck’s! I had one of the best pasta dishes on Sat night.. The Mushroom Ravioli with a divine sauce. Absolutely delicious!! The brownie sundae and Flan were so awesome! Looking forward to coming back soon..
Very good food, good service, delicious sweet burger dessert
Long-time favorite and did not disappoint! Exceptional taste and service!
The experience was beyond exceptional. The waiter has been there for years and he made the experience very enjoyable. The food is always flawless. Love Hecks!!
Awesome burgers and great location. The gourmet bun complimented my burger patty with the perfect ratio of meat to bread. I ordered the Rocky River Burger which had Swiss cheese, bacon mushrooms and sour cream -delicious! My son ordered the Ohio City Burger with local mushrooms, herbs of all nations and mozzarella and loved it as well.
The servers are top notch and very friendly and attentive.
We were seated in the garden room, near the spiral stairs. Unfortunately the heater was not working so it was freezing cold. Our server was wonderful, and very attentive. The noise level is tolerable and as expected. I have the ravioli, which was good. My husband had salmon, and very much enjoyed that, children’s mac & cheese was far too peppery for my four-year-old. . And she ended up not eating :( . I only wish that they would’ve seated us in a different area given that we had a young child with us and it was very cold. Definitely took from our dining experience. Stags leap wine was great!
Went for a nice family dinner with our toddler. Was very kid friendly with a kids menu and great milkshake menu
Was very disappointed in our dinner. First, we were seated in the dark corner, next to the restrooms (which were in deplorable condition) after passing through a bright sunny beautiful room with plenty of open tables. Second, mixed drink was sent back for tweaking then returned it again for a glass of wine, after it came back tasting terrible. Third, the room was freezing, as witnessed by the space heater that a departing guest turned toward our table as he left. Other tables complained about the temperature as well. All in all - a very frustrating and embarrassing experience taking our parents out to what could have been a delightful and delicious dinner.
Heck's is known for its burgers and its house salad (excellent) and I'll add that some of the appetizers are good, too. Entrees are of a limited selection and not all that tasty. Worst part of our visit this night was the service. Waitress was not attentive and seemed to want to rush us out as soon as possible. We were served our entrees before we were done with our appetizers. Another complaint was that the red wine wasn't chilled at all. We will be limiting our visits in the future.