I likes the food the burgers were great. However I was upset that my girlfriend did not get her birthday dessert I was hoping for.
Good food. Dining room a bit cold.
It's a casual place, so we weren't expecting anything particularly amazing; however, we were disappointed. It has fairly basic bar fair, but is priced above that, so it's not great value. Another place we wanted to like but can't say we did.
Great food and tasty drinks
Our waitress was amazing. she was so nice and took the time to chat for a few minutes. the meal took a long time to arrive for a lunch crowd. did not feel rushed at all, which was nice. i had asked for my burger to be made well done but it was medium at best. i was disappointed by this. did not send back as it took so long for the meal to be served....
Enjoyed catching dinner before heading downtown for the Monsters hockey game. Enjoyed our meals and were very satisfied with service. Price point a tad on the high side. But will be back again
Great food and great service
I haven’t been to heck’s since the 70’s. Always loved the great hamburgers. I suggested this place to my boyfriend and his family . All were impressed, not a morsel left on anyone’s plate.
We had a group of 8 for dinner. The drinks were awful, I had to send mine back, and I never do that. They ran out of regular glasses so someone in my party had to wait for their drink. We heard dishes and cups being broken multiple times. The food was good, but 2 people in my party asked for their burgers well done and they were bloody when they served them. Beyond that the food took FOREVER (over an hour) so everyone was starving by the time we got it. The server had way too many tables and was obviously frazzled, meanwhile the managers were just standing around, not helping. We were all very disappointed. Definitely will not be back.
Great ambience to go along with excellent food & a pleasant & professional support staff makes for an enjoyable dining experience.
Like always, the food was excellent.
This was my first time at Heck's. We took a co-worker for his birthday. Our server was fantastic, the food was delicious, and I'll definitely be going back again.
Went for brunch.....coffee is fantastic. Baklava french toast goes very well with the coffee. Great bloody Mary selection.
My husband and I took my elderly mom for Sunday brunch in Ohio City on our way to Playhouse Square yesterday. My first impression is that the building is unkempt and that the cement step at the front door is uneven and has the potential to trip an elderly person. My impression of the interior is basically the same, unkempt and oddly decorated. I'd be happy to look past the odd interior if the food had been good. But it wasn't. I ordered a Greek omelet, my husband had Champignon Omelette, and my mom had Tournedos Benedict. All three dishes were severed just slightly warm, not hot. I think the worst dish was the Tournedos Benedict, which is supposed to be "Grilled filet Mignon". What she got was perhaps a piece of medium rare shoe leather. She could barely cut it with her knife. This is not an exaggeration. I will say that the coffee was good, and the Home Fries were very crispy. The highlight of our experience was our waiter Curtis, who was very charming and good at his job. I've never written a review before, and I don't take this lightly. I would not criticize unless I had a very good reason to do so. I was embarrassed to have taken my mom there because it was supposed to be a special day for her, and it was very disappointing.
We enjoyed the meal, but a few things which could be better. First, there was no drink menu. I personally dislike that when I go to restaurants. As with the food menu, I like to read over and think about what wine/beer item I am going to order. Also, a bit disappointed that there were no food specials on a Saturday night. Only menu items were available. lastly, I found the salmon burger a bit on the dry side. My wife had the fish tacos and my boys had hamburger selections which were very good.
Ok ordered chicken tacos the slaw that was inside the taco was huge pieces unable to be eaten but due to this being a business lunch meeting there was no time to complain or reorder I was very disappointed and probably will not be back for a while
Always great. One of our favorite restaurants in Cleveland. My sister’s order came much later than the rest of ours. After waiting patiently, the server delivered it with compliments of the restaurant. Great customer service which was much appreciated.
Very strange - we had our beverages and waited quite a while until the server came and asked if we would like to order appetizers. I ordered one and he ran off to place the order, not waiting for the rest to order. About ten minutes later he returned and other appetizers were ordered which caused another delay in ordering our food! We all had burgers and felt like they were rather bland tasting. The staff was extremely friendly and helpful and I will probably go back to see if they live up to their reputation.
Loved sitting in the garden room! And definitely some of the best burgers in Cleveland!
My friend and I had brunch . We were seated immediately . The restaurant was much bigger than I expected. We had a great service.
the food and the service were amazing. The table of 8 was ready when were got there and we had a great evening
Every time I have gone to Heck’s the food and service has been incredible!
Three Ohio City residents; one who did not want to cook. We made a reservation through opentable, which was easy to use and quick. Friendly staff. Good food, esp for burger-lovers. Not many other choices, but the place is known for the delicious burgers. You should go!
Great server, service and the meal was delicious! The restaurant was warm and comfortable. Will definitely return!
We had a great experience at Heck's. It was my daughter's 19 birthday and they accommodated the occasion very well, including putting the special candles we had brought with us. Our family includes a couple vegetarians and I am a committed carnivore. The menu had an appropriate range and all of the meals were very well prepared. The service was awesome -- lots of personality, timely but not obtrusive. All of us agreed it is place to go back to.
Heck's cafe is when great ambiance meets great value producing great food.
Definitely a top 5 burger!!! Baked Brie was excellent and steak and egg bowl looked divine. Will return !
Waitress was excellent, served quickly. My steak was cooked perfect
My steak was PERFECTLY prepared. I was sad that they made the decision to kill the prie fixe menu for NYE but, I understand you need to get the reservations and $59 per person will scare away folks who don't want to commit to a 4 course meal. However, I thought the options looked great. I appreciate the courtesy call letting me know about the change. Wait staff and management did a great job of covering for the kitchen not being prepared. (ie: Out of filet special, out of fingering potatoes for strip steak on regular menu) I'm sure next NYE will run more smoothly for them. Delightful staff!!
Service was a little slow on this occasion and my wife's steak was well when she ordered medium, but it was taken off the bill. Taking it as a one time thing as we've been before with no problem
Great food, great cocktail selection. We will definitely be back!
My favorite neighborhood locals place in Cleveland with a burger to die for!
A real nice hidden treasure . It was Christmas Eve and my daughters birthday and we were veey pleased.
Our family really enjoyed our dining experience! It Was our Christmas Eve get together ? The food was super!
The only complaint is the plain wooden chairs . Not so good for a bad back :)
Food was great, ability to handle large parties was a plus.
Ordered the salmon dinner there was such a small piece of salmon and no Brussel sprouts were in the dishes that was advertised as including them. Waiter went back and got a side plate of them which made the dinner not right. The portion size was a lunch portion instead of dinner. Not a great experience not worth what I spent
As always best burgers great fries.
Our sins both went to St Ignatius so we’ve been going to Heck’s for years, since th 80’s, the food has always been good.
I just wish you still made the caviar burger!
We had a great time, good food, and excellent service. thank you.
Always a great meal with wonderful service... every visit. Very attentive and friendly staff.
The spaghetti squash entree not worth it’s price at all! The room w the bar needs ambiance ...lights down and music. Restrooms were unkept. Used to be a great restaurant... I hope they get back to their norm.