Great meal !
Service was horrible. If the wait staff is understaffed - manager, make a round and talk to your patrons. Absolutely horrible experience. Sadly, not the first time st this place. Service needs to definitely step up for the cost and locale. Come on. Get with it. To top it off, being mid-charged for a bottle of wine? Seriously? It’s in the wine list. Correct the error and move on. Very disappointing. The cost vs service vs patron desire to decompress and enjoy are not aligned. Go elsewhere.
Extremely disappointing experience. Slow, inattentive service; chicken pot pie and shrimp and grits were virtually inedible. Not at all what we expected. Do not recommend.
We’ve dined at Heck’s 5-8 times per year for the last several years and our last three visits are likely our last ones. The menu has become static and dull, the food quality now is outdone by large chain restaurants, the service has become slower and now the gameroom (my kids favorite thing about Heck’s) has been locked and limited to hotel guests. Really a disappointing decline.
Great service, great food, great view and all around great experience. Worth the trip!
Not only is the food, service and ambience superb, Heck's is one of the most beautifully designed restaurants around with a sensational view.
We ate at Heck's three times during our stay at Devil's Thumb Ranch and enjoyed every meal. The service was very good; all servers were friendly and helpful. The restaurant's views are fantastic. It had a wonderful cozy and warm atmosphere. I would recommend for breakfast, lunch, or dinner.
We booked the restaurant literally half an hour before dining there. The food was good, sandwiches and salads for lunch. The prices were a bit too high though.
Everything at Devil's Thumb Ranch is always done to perfection. And every employee you encounter is helpful and friendly.
As expected. Warm greeting, table set and waiting, great atmosphere and good food!
We went with two couples and had a blast. Amazing amazing place so beautiful inside and out. Food was incredible going back many many more times. Wine and service was great!!!! 10+
~ T & L
We had breakfast and dinner at Heck's. The breakfast menu and pricing were very good, with excellent and plentiful servings, and great service. The dinner menu seemed very limited and we're not sure if we would eat there if staying for two nights.
Been there many times before. The new chef removed the Hecks Burger (which was delicious) with a $19 burger that was not as good as Wendy's. One in our party had the waygu burger the other the buffalo burger. Both were so lame, it was embarrassing. The help knew it too. I'll never understand why restaurants constantly remove popular items when someone new wants to put their signature on a new menu.
We love this place! Very good food, excellent service, fantastic place tucked away in the mountains.
I usually love Heck's. We live in Boulder, and have a place in Frasier. We brought friends for their first time visit to Breakfast. No one was impressed with their selections. That was disappointing, as I want to continue to visit. My French toast was good though. I think everyone else felt their entrees were not satisfying and overpriced. Also, we made a reservation for 6, and no one was hardly in the restaurant at 10 a.m. on Sunday. We were given a table for our party size, but it had no views and no fireplace view. I asked for another location to give our friends the full experience, and was declined. I'm all about ambiance. Disappointing that we were not more graciously accommodated, given the abundance of tables available. It was as though no one really cared.
Beautiful. The food and service were stellar, but this space is absolutely beautiful!
Everyone’s burgers were way under-cooked, 1 guy sent his back (maybe twice). One gluten-free order was mixed up so they re-cooked the whole meal which took almost 30 min. We’ve eaten at Heck’s quite a few times. They have scaled back their menu this year & made it more like bar food where there used to be some wonderful specials & lots of options.
Wonderful food. Small but interesting menu with great cocktails, nice ambience at lunch too in a Great Room with a 3 story fireplace. Great for apres ski too!
Definitely not as good as prior years. Food was average and had little flavor. Kid’s meals and desserts were great. Even the vibe and lighting in the dining area was off/ different.
Great food, great atmosphere and incredible setting. Lunch and dinner were both delicious!
Hexagonal Fireplace restaurant that serves up raw chicken and $9 beers.
When I pointed out the issue with my chicken to my server, he whisked my plate away to the kitchen, where they warmed it up a bit (in the microwave?) and sent it back to me. I feel lucky I didn't get sick from eating several bites of underdone bird - it was camouflaged in a dark sauce applied when plated. The entree certainly should have been comp'ed, but no such offer was made. And when you can purchase a 6-pack of a good craft beer in a store for the price of a single glass at restaurant, something is our of whack with that restaurant.
Value of the flat iron steak was poor, no flavor and better similar dinner at Brick house 4o a few miles away. The menu said a pair of crab cakes, really a oair means two. Not one, very misleading!!
Signature chicken soup, Wedge and Tuscan greens salads all delicious. And great, cheerful services. Took our German friend there for a Colorado Western experience and the bison burger.
Wedge salad was good. Chicken was good and hubby's burger was good. Breakfast was just OK .Fruit bowl was lifeless and there was no cream cheese for my bagel.
Very limited menu. Food was good. Service was excellent even though it was very crowded.
One of the best places to have dinner in the Winter Park area and surprisingly good value. Will definitely return.
The staff was very friendly and attentive. The food was very good as well.
The food just isn't great here. We eat wild rice at home all of the time but none of us ate it here it was way too crunchy. There was too much sauce or salad dressing on everything. It's just a disappointment that they can't be better the other restaurant is amazing!
The service was great, large selection of draft beers made many in our group happy, and a lovely bottle of Pinot Noir capped off a good meal!
Great service! Had a nice table by the window. Food and wine was excellent.
Delicious cheese board, fabulous drinks, wonderful setting.
We were really looking forward to this dinner and both ordered the $42 dollar steak special. 85% of this cut was fat so there was little to be desired. Broccoli and blue cheese just don’t pair well as an accompanying side. This just wasn’t a polished meal. If we were to go back, I would just stick with a burger.
Not many good vegetarian options but you can make it work. There was one item which was great, but we ate here 2 nights in a row. It would be nice if they had the option to put together sides dishes to make a meal. They specifically would not do that. Or, a pasta dish would be nice too.
Good mountain resort food. Very good to excellent service. Gorgeous views. Prices were good. Remember you are in the mountains in winter at a resort. No where near Vail prices for same overall experience. So decent value. Will be back and recommend it. Photo is from our table looking out over terrain
I love stopping at Heck’s in devils Thumb Ranch for a drink or bite to eat when I’m in the area. Mostly for the ambiance. The food is mediocre at best. So disappointing because the ranch is beautiful!!!
Great food and ambience. A little noisy because lots of families, but that’s okay. The wine seemed a little overpriced.
Wedding party upstairs was loud. Besides that, no complaints.
Been here many times but first time they did not have enough servers and service was very slow - management needs to hire more by customers to be served vs tables. There were several large tables (10 people) that really should have their own servers. My table of 4 was given scant attention.
Staff was friendly and food was very good. The view from every room & window was breath taking. Would recommend highly for a weekend get away or special occasion. We we're very happy with staff they made our trip enjoyable. John & Judy Hannon