Nearby points of interest

  1. Distance: 0.31mi
  2. Distance: 0.45mi
  3. Distance: 0.68mi
  4. Distance: 0.68mi
  1. Distance: 0.31mi
  2. Distance: 0.45mi
  3. Distance: 0.68mi
  4. Distance: 0.68mi

Nearby points of interest

  1. Distance: 0.31mi
  2. Distance: 0.45mi
  3. Distance: 0.68mi
  4. Distance: 0.68mi
  1. Distance: 0.31mi
  2. Distance: 0.45mi
  3. Distance: 0.68mi
  4. Distance: 0.68mi

About Hatcho

Experience the Japanese Gourmet and Casual Dining with Chef Kuroki (Rocki) who has First Class Chefs Credentials obtained in Japan. Hatcho Authentic Japanese cuisine and sushi Bar. Japanese style TATAMI rooms
for Corporate meeting, private party,as
well as Sushi Bar and Table seating will sure to satisfy every occasions at Hatcho.
An Excellent presentations for a true Japanese culinary experience just as
if you were in Japan.
We bring the taste of Japan to you!

1271 Franklin Square
Santa Clara, CA 95050
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Japanese, Sushi

Hours of Operation:
Lunch: Monday - Friday: 11:00AM - 2:00PM

Dinner: Monday - Friday: 5:30PM - 9:30PM

Saturday 5:30PM - 9:30PM.
Sunday: Closed

Cross Street:
Benton St.

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Discover, JCB, MasterCard, Visa

Phone Number:
(408) 248-8500

Website:
http://www.hatcho.com/

Parking Details:
Located in Business District in Franklin
Square in Santa Clara. Ample parking all around at Monroe St. and Benton or Monroe St. and Homestead.

Public Transit:
AMTRACT Stop at Benton Station
at El Camino Real in Santa Clara across
from Santa Clara University.

Executive Chef:
Kaoru (Rocky) Kuroki

Private Party Facilities:
Hatcho is an authentic Japanese cuisine restaurant featuring an impressive selection of fresh ingredients that vary with the seasons and offer an unforgettable dining experience.

Private Party Contact:
Event Coordinator: (855) 820-9859

Additional:
Banquet, Bar Dining, Beer, Counter Seating, Non-Smoking, Private Room, Takeout, Wheelchair Access

Hatcho Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.3

service

3.6

ambience

4.0

value

4.0

Noise

Quiet

67% would recommend it to a friend

Authentic (2)
Business Meals (1)
Fit for Foodies (1)
See All
Good for Groups (1)
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82 reviews
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 (San Francisco)·Dined on November 9, 2017

Service was very poor.

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food5
ambience5
service1
value5

 
·Dined on November 5, 2017

Really good food but the long duration of the dining experience caused it not to be completely worth it. Linda seats the customers, takes the orders and prepares the sushi. In addition to her, there is one other person in the front. Curious business practices.

Tags: Authentic
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food5
ambience5
service1
value5

 
 (San Francisco)·Dined on October 17, 2017

Hatcho offers the best Japanese cuisine in the South Bay Area. Tucked away in a small mall and without pretense, the focus is 100% on the very best authentic Japanese cuisine experience. We frequently have business guests from Japan and when I take them to Hatcho, there never is any disappointment. Obviously, not cheap, but top quality comes at a price. Good value if you appreciate top-quality sushi and sashimi.

Tags: Fit for Foodies, Business Meals, Good for Groups
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food5
ambience4
service4
value3

 
 (Seattle)·Dined on October 4, 2017

Simply amazing food and Sake, exceptional value! Clients loved the experience

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food5
ambience4
service5
value5

 
 (New York Area)·Dined on August 13, 2017

Nice wait staff but worst sushi I've ever had. The rice was wet and the rolls were sweet.

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food1
ambience3
service3
value4

 
 (San Francisco)·Dined on May 19, 2017

The sushi chef was also the cashier - did not wash hands. Enough said.

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food1
ambience1
service1
value1

vip
 (San Francisco)·Dined on May 13, 2017

Hatcho is a great place if you want real Japanese food! All the selections are excellent and well prepared by the host/owners. A nice variety of food that you don't find in the standard Japanese restaurants in the south bay. Because the host/owners are also the chefs service can be kind of slow and a meal may run you some time and money but if you are patient it is worth it.

Tags: Good for a Date, Healthy, Tapas, Kid-friendly, Cozy, Quiet Conversation, Casual, Creative Cuisine, Good for Birthdays
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food5
ambience3
service2
value3

 
 (San Francisco)·Dined on May 9, 2017

創業30年の老舗割烹。大阪出身の本格的料理人が大阪の味を食べさせてくれます。

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on April 15, 2017

Absolutely superb! The most authentic Japanese restaurant in the area (I lived in Japan for 3 years and attest to this).

Tags: Healthy, Cozy, Fun
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on April 8, 2017

Excellent as usual...

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food5
ambience4
service4
value5

 
 (New York Area)·Dined on March 14, 2017

Fantastic experience, group dinner with 12 people and was accomedated very well.

Tags: Comfort Food, Healthy, Good Vegetarian Options
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 16, 2017

Food was cold. Tempura soggy with raw spots. Salmon was half cooked - raw in the middle.

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food1
ambience1
service3
value1

 
 (San Francisco)·Dined on December 31, 2016

Great place

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food5
ambience4
service4
value5

 
 (San Francisco)·Dined on December 31, 2016

The uni looked and tasted a bit off, but was assured that it was naturally slightly bitter since it was from Monterey. Other than that, the food was good, everyone was friendly and accommodating. Had a great experience otherwise!

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food3
ambience4
service4

vip
 (San Francisco)·Dined on December 28, 2016

Food is too salty, does not like Japanese at all.

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food3
ambience3
service3

 
 (San Francisco)·Dined on December 23, 2016

Consistently excellent food and service.
Clay pot noodles are fantastic.

Tags: Neighborhood Gem, Good for Birthdays, Creative Cuisine, Good for a Date, Quiet Conversation, Good for Anniversaries, Authentic
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food5
ambience4
service5
value4

 
 (San Francisco)·Dined on November 26, 2016

My wife and I like Hatcho a lot, it is an authentic Japanese restaurant, very cozy and Linda is very nice and welcoming. I enjoyed Yaki udon, Agedashi Tofu, and many other dishes, I also like the tatami room. It is a great place for dinner near Santa Clara University!

Tags: Tasting Menu, Comfort Food, Authentic, Good for a Date, Cozy, Outstanding Value, Healthy, Paleo Friendly
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food5
ambience5
service5
value5

vip
 (Central Coast)·Dined on October 22, 2016

We brought my son and a few friends from SCU and it was embarrassing how bad it was. Food was just OK. It took 30+ minutes to get our bill. The waitress and hostess yelling at each other about the bill and we didn't get the bill until we got up to leave.

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food2
ambience2
service1
value2

 
 (San Francisco)·Dined on July 29, 2016

Authentic Japanese food, the Hamachi, Maguro and Sake were especially very good and the Miso soup as well !

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food5
ambience4
service5

vip
 (San Francisco)·Dined on June 4, 2016

Hatcho is ultimately one of better Japanese food experiences in the Bay Area with its authentic Japanese cuisine. The owners are a beautifully spirited couple. The husband is the chef de cuisine and his wife the welcoming committee. Her one person waiting staff of over 25 years completes the Hatcho experience. Expect to wait to be seated and the serving of the food. But it's worth the wait believe me. Go to Hatcho !!!

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food5
ambience3
service3

 
 (Salt Lake City)·Dined on April 13, 2016

Will not return

1 person found this review helpful.
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food2
ambience1
service1

vip
 (Chicago)·Dined on April 8, 2016

Waited for 15 minutes at entrance and no one acknowledged our presence or sat us, despite ample available seating. Worst reception I've ever experienced, but in keeping with shoddy appearance of the premises. DO NOT WASTE YOUR TIME.

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food1
ambience1
service1

 
 (San Francisco)·Dined on March 11, 2016

Our favorite neighborhood sushi spot. We love the owners, Linda and Rocky, who make recommendations based on what they know we like.

Tags: Kid-friendly, Neighborhood Gem
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on February 25, 2016

I was very disappointed after a great start to our meal which had a friendly welcome by the host and our order of sake and 3 appetizers. The food came out rather quick, within less than 15 minutes which was great. The restaurant was fairly empty when we arrived but was filling up quickly. We gave our waitress a sushi order which we filled in at the table and ended up waiting for almost an hour to get it. By then you could see many customer trying to get their checks, get seated and place orders. I was ready to just forget the sushi but decided to wait. It was obvious they were short staffed but it was disappointing to also see some mistakes on the bill and real trouble with them processing chip based newer credit cards. I loved the food but it was a painful dining experience.

Tags: Fit for Foodies, Notable Wine List
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food4
ambience3
service1
value3

 
 (San Francisco)·Dined on February 13, 2016

Excellent food: fresh ingredients and deliciously flavored.

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food5
ambience2
service5

 
 (San Francisco)·Dined on January 16, 2016

This is basically a Mom and Pop shop. That said, it took quite some time (30-40 min.) for our food to arrive (our party of 5 ordered different combinations dishes).
HOWEVER it was really well-worth the wait when it came! So, if you plan on going, prepare to sit back and relax if the food arrival takes a little bit longer than usual. You'll be glad you did!
I will definitely return.

Tags: Fit for Foodies, Neighborhood Gem
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food5
ambience4
service3
value5

 
 (Denver)·Dined on December 29, 2015

I've been here twice now. On both occasions we took the approach of ordering numerous appetizers from the sizable app portion of the menu and going at it family style. The dishes are all very tasty and appropriately priced. The only negative I can give is that on both nights the service started out as what you'd expect but quickly slowed and never improved. I like the food but when we're left waiting so long for food or to get any attention at all, it still leaves an impression. Go with extra time, and order a pitcher of beer so you can socialize for a while.

Tags: Neighborhood Gem
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food4
ambience4
service2
value4

 
 (San Francisco)·Dined on November 26, 2015

Hatcho is a nice, local Japanese restaurant that serves excellently prepared food that tastes and looks great. I would recommend them for dinner any time.

Tags: Good for Groups, Great for Lunch, Neighborhood Gem, Special Occasion
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food4
ambience5
service5

 
 (San Francisco)·Dined on October 16, 2015

It was fun to watch the food come out to our table and other tables. Each dish was beautifully presented. The fish (we are sushi and sashimi fans) was delicious and fresh. I think the service was having a bit of a challenging night. It took a long time to get someone to take our order, and food for our table of three didn't all come together. I had the impression from things we were told that this was not a typical evening.

Tags: Fit for Foodies
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food5
ambience5
service4

 
 (San Francisco)·Dined on October 8, 2015

We made reservations for 8 and had our own private room, which was nice. My daughters loved the food and the service was great, and the girls are hard to please. This is more authentic Japanese than just a sushi place, so do a little research before you get there so you're not just studying the menu

Tags: Good for Groups, Neighborhood Gem, Romantic, Special Occasion
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food4
ambience4
service4

 
 (San Francisco)·Dined on July 24, 2015

Sushi rolls were tasty but much smaller than what we usually receive. So, we ordered more. As we were leaving, a lady behind the sushi counter complained because my son, an 18 year old cross country runner, ate so much. You would think she would have been happy because we spent more money.

Tags: Great for Lunch
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food3
ambience3
service3

vip
 (Hawaii)·Dined on June 16, 2015

A solid neighborhood choice for dinner. Very good food, reasonable prices and good service.
We have eaten here several times and have not been disappointed at all.
We will return.....

Tags: Fit for Foodies, Great for Brunch, Great for Lunch, Neighborhood Gem
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food4
ambience4
service4

vip
 (San Francisco)·Dined on June 6, 2015

Food was very good. It took awhile for the food to be prepared, but definitely worth the wait!

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food5
ambience5
service3

 
 (Los Angeles)·Dined on April 17, 2015

Good selection of traditional Japanese food.

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food4
ambience3
service3

 
 (San Francisco)·Dined on February 25, 2015

Nice restaurant with a 29 years of experience in Santa Clara. Sushi was very good (not sure how authentic it really is, with some special rolls in the menu).

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food4
ambience3
service4

 
 (New England)·Dined on February 3, 2015

Went here based on the good reviews from open table, but confused why it got such good review after eating there.

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food3
ambience1
service1

 
 (San Francisco)·Dined on January 16, 2015

The food is good or I can even categorize that as great. With my limited knowledge of Japanese cuisine, it is authentic. It also has some not-run-of-the-mill dishes. However, I have to say something about the speed of the service. The crew is friendly, but it took too long to take order, serve food, or take bill. From sitting down till the first dish is served, it is a little over 1 hour.

The bottom line, if you are not in any hurry, the food will worth the wait. And, remember to bring someone with whom you have a lot to talk about. :)

Tags: Fit for Foodies, Neighborhood Gem
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food5
ambience5
service3

 
 (Hawaii)·Dined on December 22, 2014

Great food and service. Loved the small dishes of food that were great tasting.

Tags: Neighborhood Gem, Romantic, Special Occasion
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food5
ambience4
service5

 
 (San Francisco)·Dined on December 20, 2014

great sushi, lousy service, pretty much sums it up. I think there was a disconnect with OpenTable, the restaurant didn't have my reservation even though I had made it about 4 hours earlier. It went downhill from there. We were finally seated 40 minutes late, then spent 15 minutes trying to get someone to wait on us. We finally moved to the sushi bar and ordered there. The food was great, very fresh & tasty, but we had to inhale it as by then we were running late for a concert nearby. All in all they were very disorganized, I can't say I'd be willing to go back, too risky.

Tags: Fit for Foodies
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food4
ambience2
service1

vip
 (San Francisco)·Dined on December 20, 2014

First thing you must know about eating at Hatcho, if you go on a weekend, or a busy evening, be prepared to wait, and have lots of patience, the wait staff cannot handle it when there are so many people. The boss lady, i think she is the only one who can take orders, so you have to wait until she gets around to you when the restaurant is full. There are at least two more support staff, but that is not enough when the restaurant is full or close to full, and they cannot take food orders, only drink orders i think so you have to wait for the boss lady. We really like the food at Hatcho, but like i said, if you go on a weekend or a busy evening, be prepared to have some patience, though it is worth it. Their cooked Japanese food is awesome, love their hamachi kama.

Tags: Fit for Foodies, Good for Groups, Neighborhood Gem
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food5
ambience3
service3

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