Great place to eat. Highly recommend the Perfect Fantasy sushi
Part of Sushimi cut too thick; tempura did not have crispy crust & chicken piece cut too thick. Other food was excellent. Tip chart at bottom of charge slip overstated tip amount vs % by 35%. Service was excellent.
Too expensive for the portions
I went here with a friend for Restaurant Week and it was fantastic! I was surprised at how slow it was given that it was a Thursday night, but it just made for a more quiet dinner which is a rarity in Back Bay. In addition to our Restaurant Week meal, we ordered drinks and seafood hot and sour soups. The drinks were not anything special, but the soup was incredible and loaded with perfectly cooked seafood! The miso chocolate brownie sundae was the perfect ending to our meal.
Good Japanese restaurant. A little bit expensive but good sushi overall
My girlfriends and I were celebrating a bachelorette weekend, so we came here for dinner. My friend enjoyed her cucumber maki, but a few of us ordered chicken teriyaki and it was not good. It was rubbery and tasted very processed. One friend couldn't even eat the chicken, just ate the side of rice. When the waitress came over, my friend expressed how she couldn't enjoy the chicken. The waitress said "besides that it was ok?" and my friend said she only ate the rice. When we got the bill, her inedible chicken teriyaki was on it! I kindly asked the waitress to please remove it, given her plate was fully intact and she didn't eat anything on it, aside from the side of rice. I couldn't believe we were still charged for it, but the waitress kindly removed it. Great atmosphere and awesome drinks, but maybe we caught the food on a bad night.
Great service. Good sushi. A bit pricey for ambience and quantity.
Excellent service and the food was amazing.
Great ambiance, good food, great service! I always go to the Haru down in Wall Street, NY!
Excellent sushi, maki rolls!
This was my first time here. I was impressed with the variety of specialty rolls. The ambiance was lovely, quiet yet vibrant. Our server was very knowledgeable and guided our choices. The sushi was beautifully presented and delicious.
Service was slow, but the food was good
Although the food was good, the service was horrible. We stood around for over 10 mins just to get seated and the place was empty. No staff was around to seat us! When we finally got seated it took over 15 minutes for someone to come by and take our drink order. We should have walked out!
Fantastic service and food. My party was treated fantastically and we enjoyed our time there. We didn't feel rushed, nor did we feel we had to wait very long for our food!
It's such a big restaurant that it can accommodate reservations which are made 4 days before the event! The location is perfect to find parking . The food was great and the service as well!
Great, fresh sushi. Sushi plate is a good value. Rolls a little pricey. Huge salad. Miso soup smallish portion. Overall good experience.
Very disappointing. Server spoke too loudly and abruptly. Food uninteresting and bland.
Sushi was not very good. Miso soup lacked flavor. Tea was cold. Wanted to like it as the staff was great, but the spicy tuna roll was like paste inside... sorry
If I could give the service 0 stars, I would. The restaurant was very empty, despite that it took them 30 minutes to even get waters to the table. Everything took so long to be prepared.
Service was horrible. Food was not out at same time and wrong dishes served.
The food was unremarkable. The sushi was dry and tasteless. The restaurant was virtually empty, yet service was extremely slow and our order was not filled correctly. One dish was not served until we reminded the server. They did not charge us for it, but it was not a positive experience.
Achei bem fraquinho
Worst service I've ever received. Sushi was delicious but took over an hour after ordering. Our wait staff ignored us and another team member asked us if everything was ok. My date was freezing and we left still hungry.
Visited Haru for lunch but the food (3 dishes from lunch menu and 1 noodle soup) came EXTREMELY SLOW!! We were there almost two hours.
one of the worst experiences of my entire life- MICE WERE RUNNING AROUND UNDER THE TABLES, the staff then proceeded to tell me and my friend we were overreacting, and a employee was yelling at us to "get a job instead of eating at dinner" and compared our reactions to seeing the mice as if "it was a terrorist".
Mediocre food and horrendous service. I wasn't even offered water and when I knocked down my glass with ice and Coke nobody even came to my table to help.
Upscale sushi restaurant. Very good service, high quality sushi with beautiful presentation. Could use a little more variety in the rolls offered on the menu (just about every one features tuna . . .) but that's picking nits and you can always ask for something different. Not cheap, but fairly priced.
We had the restaurant week menu. Everything was delicious. The ribs were delicious and tender. The tuna tacos were incredibly fresh. Lovely restaurant. Even the restrooms are beautiful. Would definitely come here again.
I was there during restaurant week. I was surprised by the fish tacos - which was excellent as a Japanese version. The bento box was excellent with salmon teriyaki and wonderful vegetables and the desert was mochi (made in a unique way). The service could not have been better. Thanks!
Our server lacked focus and wasn't on the ball for a simple order. Our sushi came out with ingredients on it that weren't listed so we sent it back to be made according to the menu. The server and sushi chef fought about it delaying getting our roll so we just asked for the check.
Always great food and service
Cocktails were great, food was great! Definitely recommend this place
Food quality was poor. Tempura was the worse I ever had - soft and mushy. Chicken Teriyaki was tasteless except for the sauce on it. Chefs need to make adjustments otherwise, business will be in serious trouble.
Came in here with a friend to check out their prix fix restaurant week menu. The food was very tasty, and the portion was generous. Their green tea ice cream was one of the best that I've ever had, even compared to those I had in Japan. Great place for a friend get-together.
Great service, yummy food and a great atmosphere. We will be back!
Loved Haru. Wonderful place where you can have good conversation while enjoying great food.
Love, love, love this restaurant. Every time we come we get the best, freshest fish and every dish is like a work of art. We also love the modern, understated decor. As sushi connoisseurs who have eaten at Japanese restaurants all over the city, this s still, by far our favorite.
Great place, fantastic food, loved the Perfect Fantasy and Gramercy Park. Sat near an air handler that was noisy...
Food is decent and service is great