Incredible. While the drink that I had was rather strong and did not have many outstanding notes of flavor, I absolutely have to give it 5 stars because it was an amazing food experience otherwise. Extremely high quality sashimi, as well as an absolutely mind blowing dark chocolate white miso brownie made this visit a pleasure.
Honestly the food here is great and the one other time I went it was a good experience. But the service was absolutely atrocious. It took a half hour to bring out any drinks or apps, and we only got one of our two and had to wait another 40 minutes for the next one. No one ever apologized or made an effort to make it up to us (comping a round of drinks, for instance, would have gone a long way!). After we complained no one checked in and we waited for drink refills, water, and our entrees to be cleared. Really poor experience from a place I thought I liked.
1.5 hour wait between appetizers and entrees. Food was Ok but not exceptional. Plating and presentation was ok.
Service and food is always excellent!
This was my second visit in 1 week and the experience was the same for both: great. Friends and I enjoyed Happy Hour and order every appetizer listed on the menu. We enjoyed all and the wasabi tuna roll.
Great food and great value. I'll be visiting again soon.
Fish was average at best.
A must stop when we visit the city. Love the Bento box. Never have been disappointed!!
Great sushi. We were very happy with our server. The sushi was fresh and flavorful. We has the special rolls I would return next time I'm in NYC
Nice neighborhood spotv
Great restaurant with a full and diverse menu. Great staff and friendly service. Definitely worth a visit.
It's just not that great....among so many other choices, this will not be in our list of go to places.
Nice cosy Japanese resturant with delicious sushi and a wide assortment of rolls.The Sunrise Magarita was to die for...must have for magarita lovers.
We always go here and today was a disappointment! The eel avocado was not very good and we asked for a replacement . More avocado on the eel and salmon. The server was inattentive and overall a poor experience . We should have had happy hour service .
Great place. Kinda loud
Sushi is always reliable and priced reasonably, but the service was a disaster. Server clearly had too many tables and the sushi bar. We were left for 15 minutes to decide on our drinks and place the order. 2 food items brought to the table were incorrect. My partner had only cooked appetizers-I had only sushi-and they left me with nothing served while she ate her appetizers. I had to ask for my food which shouldn't have happened. Clearly we weren't waiting for a main course.
friendly waitstaff and great vibe - the food and sushi was subpar. everything just tasted bad - not awful, but very far from good.
Went on a 3 person date. Very good food and ambiance
Food was excellent and wait staff great but way to many tables per server. Took 40 plus mins to get food which was far to long for a Wednesday at 6.30pm.
Food was very bland and also nothing special last night. The dishes came out backwards too, we got the real app/side dishes last but our server was great (he didn't serve the plates). Maybe it was just a really off night for them.
Great sushi - especially loved the tamale - good service, highly recommended
We went here for a Valentine's Day dinner. Unlike the Haru on the west side this one was noisy and frenetic - not as romantic as hoped. Food was wonderful service staff was rushed but worked hard to give good service.
Probably best for a younger crowd who likes things noisy and crazy.
I am there a lot, great for a friend visit or dinner for a business client.
Had to make a last minute rez for 15 with some of my snowed in colleagues and Haru did not disappoint! We were familiar with the Haru in Boston so that helped narrow the choice of many options in close proximity. They gave us a nice space on upper level so we could be ourselves. The Mgr. and the wait staff was very accommodating and the service was gracious and prompt. The waiter was very helpful in helping me navigate a nice food selection for the large group. They even ran out of Budweiser and the Mgr. ran out across the street to pick up another case...customer service excellence! Everyone loved the food and had a great time on a spontaneous sushi craving. Thank you all, well be back!
Haru Sushi - Gramercy Park's menu for NYC Restaurant Week was a nice introduction to the restaurant! Great atmosphere, friendly and helpful staff, and wonderful food make this a place worth returning to.
As I have stated before...........everything here is pretty good except the bathrooms need to be cleaned more often. It's very unpleasant going to a nice restaurant and having to wade through discarded paper towels, etc. to get to the toilet! I wish they would wake up here!
Service was poor and inattentive
Food was very delicious as pictured and anticipated... the trio tacos were yum
I went for restaurant week so the price and food option was preselected. The food was amazing and portion was surprisingly large. Even with a set price, the bill was high. It's not very private and some seating area is very tight. It was busy on a Thursday evening so can't imagine weekends. Make a reservation.
The food took a while 35 min to arrive, one order we hadn't placed. The waitress and staff were very nice but things were not smooth especially during business lunch hours.
The food here is very good and consistent. I believe they are short staffed. The waiter was very nice but whenever we were looking for him for something he wasn't around. They should clean the bathrooms more often. They are always in need of a cleaning. Each time I've dined here I have dreading going into the bathroom! They are always consistently dirty and unpleasant to go into. I think restaurant management should always pay attention to this. It really is important to me and I'm sure other people feel the same. If you don't care about inattentive service or clean bathrooms the food here is very good and reasonably priced!