Hart House Restaurant

Hart House Restaurant 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. P

   Preethi

   Detroit1則評論

   2.0

   在5天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   I was quite disappointed with today’s Mother’s Day. I was pretty disappointed with the quality of the food and was expecting a higher standard. The dishes were lukewarm and underwhelming. I was expecting a lot more based on my past experiences at the Hart house. The dessert portions were tiny. They were a few varieties and was not the quality that I would have expected for a restaurant like this. I was really disappointed with the presentation of the buffet and even the room upstairs where we sat there was no ambience, it was a bunch of tables clustered together in one room. I had been to the Hartt house many years ago quite a few times and I was expecting a higher standard. Given that this was a special occasion for my mom I wanted to share this feedback as the sentiment was shared by the whole table.
   

   Hart House Restaurant已在2天前回覆

   Dear Preethi, Thank you for your feedback. I'm truly sorry to hear that your Mother's Day experience didn’t meet expectations, especially for such an important occasion. We only open the upstairs room twice a year—Mother’s Day being one of them—due to the high volume of reservations. While we use the same quality ingredients as our à la carte service, I understand how the buffet format and lack of ambiance in the upstairs space may have felt underwhelming. We do inform guests during booking about the room location, but I recognize this doesn’t always prepare for the experience. I hope we can welcome you back for a regular visit to better reflect the Hart House standard. Erkan Esgin General Manager
   

   請問這對你有幫助嗎？

2. T

   Tessa

   Vancouver2則評論

   3.0

   在5天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   The food was mediocre. Nothing special. It’s very expensive. I paid more than $200 for 2. We were seated in the 2nd floor which is no ambience at all. I’m used to sit in the first floor or outside the garden. I would have like to order the ala Carte which has a better selections. I love Hart House the atmosphere and ambience is always good. I had to flagged waiters several times to get what we want. But today I’m disappointed.
   

   Hart House Restaurant已在2天前回覆

   Dear Tessa, Thank you for your feedback. I'm sorry to hear your Mother's Day experience did not meet your expectations. We only open the upstairs room twice a year to accommodate high demand, and while we aim to maintain our standards, we understand the ambience and service may have fallen short. Our Mother’s Day menu is buffet-only, which differs from our usual à la carte offerings. We appreciate your past support and are truly sorry this visit was disappointing. We hope to welcome you back soon for a regular service that better reflects the Hart House you’ve come to enjoy. Erkan Esgin GM
   

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3. K

   Kathy

   Vancouver1則評論

   3.0

   在5天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 5
   4. 氛圍 5

   Great friendly service. This is our 4th times the hart house. The selection and quality of the foods are significantly declined. The deserts are still great.
   

   Hart House Restaurant已在2天前回覆

   Dear Kathy, Thank you for your continued support and for joining us again. We're glad to hear you enjoyed the service and desserts, but we're truly sorry to learn that the food selection and quality didn’t meet your expectations this time. We take this feedback seriously and will be reviewing it with our culinary team. We hope to welcome you back for a future visit that better reflects the experiences you've enjoyed in the past at Hart House. Erkan Esgin GM
   

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4. R

   Randy VIP

   London16則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Thanks to Sam and G for another great experience.
   

   Hart House Restaurant已在2天前回覆

   Dear Randy, Thank you so much for the 5 star review! I will share your feedback with Sam and G as well. Erkan
   

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5. B

   Bernard

   Vancouver5則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing as usual. Everything was person for our early Mother’s Day dinner. Thank you.
   

   Hart House Restaurant已在2天前回覆

   Dear Bernard, Thank you so much for the lovely review! Erkan
   

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6. S

   Shawn VIP

   Vancouver2則評論

   5.0

   在2025年5月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great place, food was excellent, service great. Weekend brunch menu is a favorite. Chicken and waffles are the best.
   

   Hart House Restaurant已於2025年5月6日​回覆

   Dear Shawn, Thank you so much for your excellent review. Much appreciated. Hope to see you again. Erkan
   

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7. A

   Anthony

   Vancouver7則評論

   5.0

   在2025年4月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Once again. The best good. Best venue. Best service.
   

   Hart House Restaurant已於2025年5月6日​回覆

   Dear Tony, Thank you for the lovely review! Looking forward to seeing you again. Erkan
   

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8. C

   Christine

   Vancouver1則評論

   5.0

   在2025年4月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We love the Hart House because the food is consistently exceptional and the ambiance is second to none. Servers are appropriately helpful and attentive.
   

   Hart House Restaurant已於2025年5月6日​回覆

   Dear Christine, Thank you for the 5 star! Hope to see you again. Erkan
   

   請問這對你有幫助嗎？

9. C

   Carlos

   Las Vegas17則評論

   4.0

   在2025年4月25日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Great experience, weather was amazing we were seated in the garden room and view to lawn area was great. Food portion were excellent and a great value. All very tasty, mussels, Lamb shank, risotto, and halibut. All super good, as usual never disappoints
   

   Hart House Restaurant已於2025年5月6日​回覆

   Dear Carlos, Thank you for the lovely review. It was pleasure having you. Erkan
   

   請問這對你有幫助嗎？

10. K

    Kellee

    Vancouver1則評論

    5.0

    在2025年4月20日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Excellent experience from booking to amnience to food which was outstanding.
    

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