Hart House Restaurant

4.4
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1713 Reviews
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CAN$30 and under
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Northwest
Lakeside dining with sustainable West Coast cuisine inspired by Mediterranean flavours.
We are a proud member of OceanWise.

Executive Chef Mike Genest characterizes his cooking style as West Coast.
Mike's unique combination of global influences and local sensibilities is evident on the plate.

Lunch Catch of the Day and Daily Feature.
Nightly Chef's Menu.

Burnaby Business Hall of Fame Inductee 2014
What 1713 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.6
ambience
4.1
value
Noise · Quiet
93% of people would recommend it to a friend
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OT
Vancouver
1 review
Dined 5 days ago
Overall 4food 5service 3ambience 3

I love the Hsrt House...usually our service is exceptional, but it was a busy brunch hour, and I felt like we didn't receive the same service/attention that we have in the past.....our waitress was very kind...she was also quite young. In the past we have had older waiters/waitresses...I'm not sure if this is a contributing factor. Regardless I will continue to recommend the HH to friends/family....perhaps I will return for dinner next time as we have on previous visits.

b
Vancouver
4 reviews
Dined on September 13, 2019
Overall 4food 4service 4ambience 5

Had not been in ages. Did not try mains, but based on what we had, HH still worth a visit if in the 'hood. I assume it does well on Soundprint, but the quiet on my visit was post-lunch, so only 25% full.

B
Vancouver
1 review
Dined on September 11, 2019
Overall 4food 3service 5ambience 5

The service was great as the servers were attentive and welcoming . The food was so so and over priced compared with other restaurants I have been to.

M
Vancouver
1 review
Dined on September 10, 2019
Overall 4food 5service 5ambience 4

Have been a long time customer of the Hart house, and the dinner we had on Sept 10 was delicious. We ordered a charcuterie plate, which came with hardly any bread or crackers to eat with the meat. The clams and mussels were outstanding, and everyone enjoyed the beet hummus. Our main courses were delicious, and we enjoyed the quiet ambiance of the restaurant on a Tuesday night.

m
Las Vegas
46 reviews
Dined on September 8, 2019
Overall 3food 3service 4ambience 4

An old heritage house turns into a restaurant at Deer Lake Park. It was nice & quiet at 14:00. I imagine it would be noisy when it is full.

Friendly staff; prompt service.
Homemade mixed berries jam was good.
Fair execution of quality food.
A bit disappointed with the carbonara, no fresh pasta, poached egg execution & presentation is below par. For CAD$22.00, I've tasted much better carbonara than this.
I asked for Parmeggiano Raggiano cheese for my carbonara but was provided with Parmesan cheese substitute!

TA
Calgary
1 review
Dined on September 6, 2019
Overall 4food 5service 5ambience 4

Service was excellent and we had a wonderful meal.

OT
1 review
Dined on August 29, 2019
Overall 4food 4service 4ambience 4

The Hart House is one of Burnaby's few true fine dining experience. The property itself is absolutely beautiful, sitting on the deck overlooking Deer Lake in the distance. No finer place on a sunny day in Burnaby. The restaurant's strength is it's people, extremely knowledgeable staff in food & drink with a sophisticated and reasonably priced wine list. Far too many fine dining establishments get lazy on the wine pairing by having a long list of foolishly over priced product that no reasonable person would want to consume. The Hart House has long been a local favorite. The only possible criticism that I have, is sometimes it is a little to quiet.

SD
1 review
Dined on August 28, 2019
Overall 5food 5service 5ambience 5

My wife and I had a wonderful night in the restaurant, foods are fantastic and service are perfect!The only thing is the lights are a little bit duck,because we sat indoor close to the garden,the light behind me and my shadow on the table. Next time we get will absolutely come back to try others foods.

Hart House Restaurant
Responded on August 30, 2019

Hi Shuai, Thank you for the glowing 5 star review! We really appreciate you taking the time to share your experience. See you soon, and come fall, we will have our fireplaces going also! Regards, Edwyn Kumar, Operations Manager

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OT
San Francisco
1 review
Dined on August 28, 2019
Overall 5food 5service 5ambience 5

Food and service are always great?

S
Vancouver
17 reviews
Dined on August 25, 2019
Overall 4food 4service 5ambience 5

Brunch was wonderful. Food, service and atmosphere were of an excellent standard. The extremely well maintained 1912 manor house overlooking a well manicured lawn with Deer Lake beyond contributes great ambiance to the overall experience.

Hart House Restaurant
Responded on August 29, 2019

Hi Sandhurst, Thank you for the positive words and rankings. We're glad you enjoyed your Brunch experience and look forward to your next visit. Edwyn Kumar, Operations Manager

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MM
1 review
Dined on August 25, 2019
Overall 2food 1service 2ambience 2

Come on Hart house the food was not made with any love. Cold dry drench toast, cold strange tasting burger and very greasy spaghetti carbonara with almost petrifies lardons. The kitchen must pay attention to the temp and execution of their dishes. 👎

Hart House Restaurant
Responded on August 29, 2019

Hi Michele, Thanks for the details on your feedback and for sending a private email as well as posting to both Google and Opentable. It seems like we missed the beat on all the food items for your table. I will follow up with the kitchen and your server to see what happened that derailed your brunch without having the opportunity to sort it out while you were here. I appreciate you taking the time to let us know. Edwyn, Operations Manager

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TM
Edmonton
17 reviews
Dined on August 25, 2019
Overall 5food 5service 4ambience 4

It was a lovely brunch with great food at a great price. The ambience was lovely and our server was a kind young man.

Hart House Restaurant
Responded on August 29, 2019

Hi TravellinMama, Thanks for letting us know about your positive Brunch Experience. We look forward to your next visit. We will have some seasonal changes coming in the Fall.

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LC
Vancouver
1 review
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Great food, beautiful setting. Highly recommend! We go every year on our anniversary, and on other special dates

Hart House Restaurant
Responded on August 29, 2019

Hi Laura, Thank you for the very kind and positive words and for taking the time to send us a review. We look forward to your next visit.

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d
Vancouver
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Host and service was perfect, treated us very well for our anniversary. Will definitely be coming back

Hart House Restaurant
Responded on August 29, 2019

Hi Drewr, Thank you for sharing your positive experience with us. We value all our feedback and yours will be shared with the team. Regards, Edwyn Kumar, Operations Manager

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GM
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 4

Wonderful experience! Food, wine & ambience was amazing. Particularly, our server Monica was absolutely amazing. Will come back over and over!

JR
1 review
Dined on August 7, 2019
Overall 5food 4service 5ambience 5

Had a lovely time. Some mosquitoes on the patio, but I don't expect that can be helped.

*Loved* the salads and appetizers, the entrees were ok. Dessert was delicious.

OT
Vancouver
2 reviews
Dined on August 4, 2019
Overall 5food 5service 4ambience 5

Amazing once again. This place never fails when it comes to the flavour and quality of its dishes. Super friendly service, other than a slight hiccup with a drink order, otherwise great. Will continue to keep The Hart House I’m my personal top 5 restaurants 👍🏻

BH
Vancouver
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Great food and service. Historic setting with a lovely bright atmosphere and homey atmosphere with a beautiful view of the lake.

AM
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

We had a lovely lunch at Hart House. We sat outside, the weather and environment was lovely, the service was great, and all of our meals were excellent. Thank you!

Hart House Restaurant
Responded on August 4, 2019

Hi Amrit, Thank you for the positive 5 stars all around as well as the positive feedback on your experience. Looking forward to your next visit. Enjoy the sunny long weekend. Edwyn Kumar, Operations Manager

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k
1 review
Dined on July 28, 2019
Overall 4food 3service 5ambience 5

Being vegetarians, we found only one lunch option- panini sandwich. That's my only gripe. Otherwise place is great with friendly staff.

Hart House Restaurant
Responded on July 30, 2019

Hi Kalashn, Thanks for the positive review on Service and Ambience. The Vegetarian Panini is our sandwich option for vegetarians. We do also have our salads which can be modified, two vegetarian soups, Beet Hummus starter and the Calabrian Pasta and Risotto from the pasta and grains section. Let us know when you're coming next and we can make something unique for you also. Regards, Edwyn Kumar, Operations Manager

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P
Vancouver
19 reviews
Dined on July 26, 2019
Overall 4food 4service 4ambience 4

Excellent food and service

Hart House Restaurant
Responded on July 30, 2019

Thank your for the 4 star reviews and positive words regarding food and service.

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J
Vancouver
6 reviews
Dined on July 25, 2019
Overall 4food 1service 5ambience 5

I have enjoyed many delicious lunches but on 25th July 2019 the halibut was hard hard. I asked for lightly cooked but it was not. Should have sent it back.

Hart House Restaurant
Responded on July 30, 2019

Hi Jorie, Thanks for the feedback regarding the Halibut and specifics of why you were disappointed with the dish. We're glad the others areas didn't let you down with 5 stars in both service and ambience and I'll happily take your next reservation personally to ensure we cook your fish to perfection. Cheers, Edwyn Kumar, Operations Manager

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JG
Montreal
8 reviews
Dined on July 24, 2019
Overall 4food 3service 3ambience 5

This is a beautiful place to meet for a meal. It is set in an old home in the middle of the park. The waiters were very polite and capable. We enjoyed the food, however found the choices in the menu to be somewhat limited. Overall though a great setting to meet with friends.

N
Vancouver
13 reviews
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

Once again, the Hart House has exceeded expectations. Excellent service, beautifully presented, delicious food and a peaceful view from an outdoor table looking down the grassy slope to Deer Lake, with music playing softly in the background. There is no restaurant setting that compares. Worth the drive from where ever you live!

Hart House Restaurant
Responded on July 30, 2019

Hi Nanci, Thank you for the glowing review. We look forward to your next visit and appreciate you sharing your experience with us. Regards, Edwyn Kumar, Operations Manager

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LN
Vancouver
6 reviews
Dined on July 21, 2019
Overall 2food 5service 1ambience 5

Res for bday. No treat. Hostess said did you ask server. In past weren't expected to ask if acknowledging at arrival. soup arrived no spoon. had to ask several times for ordered drink

Hart House Restaurant
Responded on July 30, 2019

Hi Leona, Accept our apologies for missing your birthday. Normally we would place a candle in the dessert that is ordered by the guest of honour. We host many occasions (birthdays, anniversaries, graduations) and do our best to acknowledge them. We of course don't purchase desserts for everyone. Perhaps that was done as a special treat for you excusively in the past. We'll follow up with the team to ensure that that drink order times are quicker. Regards, Edwyn Kumar, Operations Manager

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CC
Vancouver
5 reviews
Dined on July 11, 2019
Overall 5food 4service 5ambience 5

We have been coming for years, mostly for lunch. There was a time a few years back when the menu was uninspiring. The last few lunches however have been stunning; a whole new menu. Now I would like to have you work on your dessert menu. Nothing wrong with old fashioned desserts that are are actually worth $12.

MK
Vancouver
1 review
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

We had such a special meal here. My friend is battling cancer and has so many food restrictions she has a difficult time going to restaurants. But the chef at Hart House made a special meal for her and we had a great meal. Thank you so much for the wonderful gesture.

GF
1 review
Dined on July 2, 2019
Overall 5food 5service 5ambience 5

Always one of our favorite places to dine out for a special occasion. The food and service is always exceptional. The chefs really know what they’re doing in there!

S
Vancouver
7 reviews
Dined on June 29, 2019
Overall 5food 4service 5ambience 5

Lovely. Wonderful, attentive, friendly service. Generous portions for a upscale restaurant. On point cooking - the chef skillfully brings out the natural flavours of the food. I come all the way from Richmond, so we save this place for special occasions!

SP
Vancouver
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

We enjoyed fine food and excellent service. We had the fixed price 3 course dinner and recommended wine. We were able to have an evening of conversation without blaring music.

DP
Vancouver
1 review
Dined on June 25, 2019
Overall 5food 5service 5ambience 5

Here again for our anniversary loved it again, 18 years and counting, had our wedding reception here so coming once a year is a great treat and special reminder

MF
Vancouver
1 review
Dined on June 25, 2019
Overall 5food 5service 5ambience 5

Very lovely and enchanting. Feels like your eating in the early 1900s

BH
Vancouver
1 review
Dined on June 25, 2019
Overall 4food 4service 4ambience 5

I love the ambiance. The food is good and nicely presented. The staff is friendly and accommodating. I have eaten here several times and have no reservations recommending it to others.

A great place to relax and parking is free.

KW
1 review
Dined on June 23, 2019
Overall 3food 2service 4ambience 4

The restaurant is very nice, service was very good. Food overall was just OK. I had the eggs benny and to be honest I've had better at local cafe's. I found it over priced for what we got.

YI
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

I VERY LIKE IT, IT HAVE NICE SERVICE, FOOD AND BEAUTIFUL ENVIROMENT.

MH
1 review
Dined on June 21, 2019
Overall 4food 4service 3ambience 4

Had an Xmas dinner years back an was extremely disappointed with dinner and service. Having said that this 50 th anniversary dinner was very good . However when desert was ordered the hazel nut tort was very slow in arriving and and not worth the wait .All in all we enjoyed the dinner and the ambiance for our 50th and would return for our 51st.

Y
Vancouver
2 reviews
Dined on June 16, 2019
Overall 1food 1service 1ambience 3

We went there on Father’s Day. Maybe it was busy or short on staff. They had made multiple mistakes: 1) gave wrong drink 2) they totally forgot the appetizers and did not even know it until we asked for them 3) one of the dishes was overcooked (burned actually) so we had send it back 4) never asked how we were doing so we did not get a chance to refill water or coffee. The manager acknowledged the burned dish and came to apologize. Otherwise, there was no compensation for all these mistakes. The quality of food was below average. We could get much better quality from some waffle cafes in downtown. It was a very disappointing experience at Hart House.

CL
1 review
Dined on June 16, 2019
Overall 4food 4service 3ambience 5

Simply for the setting. Food is average, service can be good with some staff and very average with others. But a relaxing brunch setting is very nice.

MF
1 review
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

Very lovely location. The service and food was very good. Would return again.

OT
Vancouver
1 review
Dined on June 16, 2019
Overall 4food 5service 5ambience 4

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