Hard Rock Cafe - Times Square

4.3
2416 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Experiences

  • Pinktober Special Menu

    $13.95 per person

    Oct 1 - Oct 31, 2021

    OCTOBER 1-31 ALL PINKTOBER BURGERS $13.95 MUSHROOM & BOURBON ONION BURGER , THE ULTIMATE ‘PUB’ BURGER , BLUE CHEESE & BACON BURGER Add a side of fries $4.00 | Make it a Triple Stack $3.00 $1 from every Pinktober burger sold will go to Hard Rock Heals to benefit The Caron Keating Foundation and The American Cancer Society Special Cocktail: TROPICAL MARGARITA $14.75 Sauza Tres Generaciones Plata Tequila, house-infused with fresh strawberries, Cointreau Orange Liqueur, and the fresh flavors of guava, pineapple and lime juice. UPGRADE TO A SOUVENIR MASON JAR FOR $17.99

Safety precautions

Screening
  • Proof of vaccination required to dine indoors
What 2416 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.3
service
4.4
ambience
4.0
value
Noise · Moderate
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FS
vipFeliciaS
New York Area
26 reviews
Dined a day ago
Overall5food5service5ambience5

So enjoyed our pre-show dinner. Seated immediately w a res, and was in and out in an hour+. Hamburgers and fries were EXCELLENT!

KH
vipKaraH
Indiana
1 review
Dined 4 days ago
Overall3food2service4ambience4

The food is too over priced for what you are served. It was not good. Best thing was the server.

BD
BlaineD
1 review
Dined 5 days ago
Overall3food3service3ambience3

Have gone to Hard Rock for years all over the world. This one was the most disappointing. I'm vegan so I'm used to getting vegeburgers pretty much everywhere, but at least there were other choices of vegetable sandwiches, salads, etc, at other Hard Rocks. The menu was VERY LIMITED - very sad. Hope they are not getting ready to close down.

OP
OzgeP
Atlantic City
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

Wonderful waiter. He was entertaining and helpful.
Music is always great.
Food is Hard Rock quality

OT
OpenTable Diner
New England
1 review
Dined on October 8, 2021
Overall3food1service4ambience4

Our waitstaff was great. The food less than desirable!!!!

OT
OpenTable Diner
Miami
1 review
Dined on October 4, 2021
Overall5food5service5ambience5

Todo excelente. Avise de mi reservacion pero me aountaron como walk-in

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OT
OpenTable Diner
Mexico City
1 review
Dined on October 3, 2021
Overall5food4service5ambience5

Great food, excellent attention and careful

j
janetw
New England
1 review
Dined on October 2, 2021
Overall4food5service5ambience3

Everything was great except for our seat location. It was write by the servers station so lots of noise and definitely not a great view.

JL
JillL
Indiana
2 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

Such a great experience! Walked right in with our reservation. Our server, Joseph, was very personable & made it a great experience! Such a nice & relaxing break from the craziness of NYC!

OT
OpenTable Diner
Kuwait
1 review
Dined on October 1, 2021
Overall1food1service1ambience1

Tasteless and old food no as usual

KJ
KayJay
1 review
Dined on September 30, 2021
Overall5food5service5ambience5

The entire staff were polite and helpful. No wait for our reservation and food arrived quickly and prepared as requested.

DL
DennisL
Jacksonville
1 review
Dined on September 26, 2021
Overall3food3service3ambience4

Not the best Hard Rock I've been too. Slow service at first. Waited on drinks, which should be asked about shortly after seatibg. Sent back nachos that had clearly been under a heat lamp too long. The experience not worth the price.

AV
AlettaV
Amsterdam
3 reviews
Dined on September 26, 2021
Overall5food5service5ambience5

The food and the atmospher are very good and the location is also good

JV
JenniferV
New York Area
1 review
Dined on September 25, 2021
Overall5food3service5ambience4

Neville was amazing server and the girl (don’t know her name) made my son’s birthday SUPER special!

TM
TonyM
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

The waitress was very kind and helpful. Food was excellent and the environment nice and quiet. Highly recommend it.

JJ
JoannaJ
Los Angeles
1 review
Dined on September 24, 2021
Overall4food1service5ambience5

Fun place, right in the middle of beautiful Times Square. Food was mediocre

KG
KimG
New England
6 reviews
Dined on September 24, 2021
Overall4food4service5ambience4

Waitress was great. We were with our 5 year old granddaughter. She had specific requests and the waitress made the experience memorable. Thanks again for the terrific service.

IR
InnaR
1 review
Dined on September 21, 2021
Overall4food4service4ambience5

tasty food, good service , great atmosphere. We had nice family dinner

EC
EuniceC
1 review
Dined on September 21, 2021
Overall5food5service5ambience5

My dad is 85 years old and joined his granddaughter and myself to celebrate her birthday!!! Staff was super duper attentive, accommodating and sensitive to his needs!!!! I am so grateful to all for making the experience memorable for us! Thank you!!!!!

MD
MrDowningtown
Philadelphia
12 reviews
Dined on September 19, 2021
Overall5food5service5ambience5

On our several visits to Manhattan each year my wife and I always look for new places to eat at but we often circle back to a perennial favorite, The Hard Rock. They have never disappointed us at the Hard Rock and we feel quite at home there. We'll be back again soon, I am sure of it!

OT
OpenTable Diner
1 review
Dined on September 19, 2021
Overall1food1service2ambience1

The food was cold and not cooked properly. It didn’t taste good. The menu wasn’t very selective.

DC
DeirdreC
New York Area
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

It’s a great atmosphere with all the memorabilia. The wait staff was also excellent. I’ve been here many times and it is sad to see it so empty still. The menu is limited but the waiter was very nice about substituting a salad instead of fries.

OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall1food1service1ambience1

I made my reservation for 22:45 this past Saturday. Five minutes before my reservation time, I got a call from the asking me to confirm my reservation and I did. Got to the restaurant; right on the front door, the security didn’t even let me get into the place. I was asked about my reservation, they close to door to “check”, not even 2 minutes later I’m told that the restaurant is fully booked and I can’t go in. I even asked what’s the purpose of the reservation and the answer I got was: “for now? nothing.” And shut the door on my face.
Very disappointed not with the fact I didn’t have my dinner there but the disrespect towards my friend and me.

OT
OpenTable Diner
New York Area
3 reviews
Dined on September 18, 2021
Overall2food4service3ambience4

I was on an anniversary date with my girlfriend and the host never acknowledged it even though it’s clearly on the ticket saying anniversary. Only when we was ordering dessert that’s when the waiter actually asked us and he was kind enough to put candles in it for us. But upon being seated we was put at a table where the view was literally next to where they drop of the dirty dishes to be cleaned and the door was wide open to look inside. We was both very disappointed in the seating arrangement. The host should’ve clearly saw that we put a special occasion on the note saying anniversary and should’ve accommodated us in a better seat with a better view. It really makes me think twice now to coming back to this location.

c
claudiaw
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Live music was tooooo loud for dining time. Almost impossible to talk.

NY
vipNYCDiner
New York Area
18 reviews
Dined on September 17, 2021
Overall3food3service3ambience4

The food was mediocre, nothing special.

MM
MandyM
Philadelphia
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

For my daughter’s 15th birthday, we went for lunch. The waitress brought her a sundae after lunch! It was all great! Fun and delicious!

AR
AngelinaR
1 review
Dined on September 14, 2021
Overall3food5service1ambience5

I came 30 min prior to my reservation and hostess didn't wanna sit us, or offer place at an empty bar.. very disappointing service

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on September 12, 2021
Overall3food3service3ambience4

Demasiado ruido pero era esperado. Comida barata a un alto precio. Pocos empleados por lo tanto tienen una atencion impersonal. Pero es un hard rock tradicional como uno espera q sea.

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MC
MarcosC
New England
1 review
Dined on September 12, 2021
Overall4food4service4ambience4

Wanted a place for my little one (4 years old) to enjoy while dinning in Times Square, and I am glad I chose HRC.

A
Adrian
New York Area
2 reviews
Dined on September 12, 2021
Overall1food1service4ambience4

We ordered some chicken strips from the restaurant, and the strips looked like chicken nuggets and barely had any meat in them… very disappointed

OT
vipOpenTable Diner
Pittsburgh
12 reviews
Dined on September 11, 2021
Overall2food4service5ambience5

When I made reservation it stated need proof of COVID vaccination but no one asked. NYC commercial states same needed for indoor dining so I guess Hard Rock- Time Square does their own thing. But the worse was watching guy rub utensils to dry or remove water spots with cloth from crate of dirty dishes. Same place another guy grabbed and replaced cloth to clean tables. Gloved guy using broom and handle dustpan and back to setting up tables. Gloves are NOT GERM FREE!! Most waiters wore mask but saw 3 manager types without mask!! Hostess was very nice and waitress was efficient and very pleasant!!! We always go to Hard Rock when in NYC but not anymore!!!

OT
OpenTable Diner
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

The service was great we loved Jessica

OT
OpenTable Diner
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

Gracias por el regalo de aniversario

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OT
vipOpenTable Diner
New York Area
1 review
Dined on September 5, 2021
Overall2food5service1ambience5

Rude stadf

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i
ivettem
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Excellent service, Our hostess, Sergio was very amable with the service. We was a party of 8, and he had patience with us.

The music, food, was fabulous.

OP
OswaldP
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Great experience and great service. The staff was extremely helpful with great positive attitudes.

E
Edtu
New York Area
2 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

Dave our server did a wonderful job and has a great personality

OT
OpenTable Diner
1 review
Dined on August 16, 2021
Overall4food4service4ambience4

All was good all servers and host were very kind and on the ball! Great experience overall.

T
vipTessa
Richmond
21 reviews
Dined on August 16, 2021
Overall5food5service5ambience5

Shakima our wait person was amazing. She was courteous, pleasant & always had a smile on her face. The food was delicious, as always. The ambience was perfect. I enjoyed looking at all the memorabilia. I have been visiting this HR since 2009 & each time I find even more to love. I cannot wait to return. Also, the gift shop personnel were helpful.

FAQs

Hard Rock Cafe - Times Square is rated 4.3 stars by 2416 OpenTable diners.

Hard Rock Cafe - Times Square does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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