Hard Rock Cafe - Times Square

4.3
2354 Reviews
$30 and under
American

Top Tags:

Casual
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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What 2354 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.4
ambience
3.9
value
Noise · Moderate
89% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
3 reviews
Dined 12 hours ago
Overall3food4service2ambience4

En este viaje ya hemos ido 5 veces a cenar, y siempre ha estado súper bien! Pero esta vez, la atención fue muy lenta, hubo mucha espera y confusión en los platós y finalmente nos trajeron la cuenta de otra mesa, y la espera se hizo muy larga. No es costumbre que pase esto, pero realmente esta vez así fue. Lo que también hizo que la comida no esté óptima, quizás tenían mesas muy grandes que les demando mucho tiempo. Pero la comida no vino caliente como de costumbre.

Report
WN
vipWayneNYC
New York Area
19 reviews
Dined 14 hours ago
Overall5food5service5ambience5

Glad to see Hard Rock Cafe Times Square reopened and busy! Food was delicious (I had the pulled pork sandwich) and service was great. Hard Rock always has a fun and lively atmosphere with great music and with videos playing.

LB
LisaB
1 review
Dined a day ago
Overall5food5service5ambience5

Server was great and very friendly. Appetizers and meal was perfectly spaced out.

CN
CandaceN
Los Angeles
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

It was great for teen and re-teen. Typical Hard Rock. Would definitely come back. Servers were great. A little too crowded for me regardless of Covid.

OT
OpenTable Diner
New York Area
5 reviews
Dined 3 days ago
Overall2food1service4ambience4

The legendary hamburger was legendarily horrible! I understand people come to this place for what it is, but come on. McDonalds has a better burger. My burger costed $19 and it was tasteless and dry. The chicken fingers for the kids were horrible too. They ate poorly. Not coming back. Not recommending to others. I guess HRC bets on the fact that people will just come and they can continue to serve bad food.

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service5ambience5

Came to finally celebrate my birthday with my boyfriend. Good experience, great food definitely coming back.

TR
TRST
Philadelphia
1 review
Dined 3 days ago
Overall3food2service2ambience2

We waited for drinks over 15mins and food was near 45mins. The waiter or busboy never cleared used plates from table so we kept piling them up at end of table. Managers walking right past table overlooking the mess. Times Square Restaurants is expensive which I expected however the wait on food and drink and the ignorance of keeping table clean was overlooked. When we return to Times Square we will be trying a different restaurant as this one left alot to he desired.

OT
OpenTable Diner
New York Area
1 review
Dined 4 days ago
Overall4food5service5ambience5

The experience was great.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience5

Immediate seating even though we were early for our reservation they still were in fact very accommodating, loved the food, our server was truly attentive, accommodating and above all amazing!!! There weren’t any hiccups everything that was ordered came out perfect and quickly! I can’t wait to return!!!

KM
KellyM
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great burgers, chicken and fries, with an always cool Hard Rock vibe! Service was smooth with opentable reservation check-in. Awesome, classic memorabilia and photo ops. A Times Square must.

OT
OpenTable Diner
San Francisco
7 reviews
Dined on July 18, 2021
Overall5food3service5ambience5

Overall great .. not a great menu to choose from.. kids menu kk

WG
WendyG
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

I Enjoy My Birthday Dinner, I Would Definitely Recommend, And Will Be Dining Again,Great Service! ROCK ON!🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘!

ED
ErrinD
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

I chose to go to The Hard Rock Cafe for my birthday dinner. My family & I have never been. We had an incredible time! Our server was amazing! The drinks were great, the food was great & there were more than a few times that we were there that a great song came on & the entire restaurant/bar, customers & workers all just HAD to sing along! Fantastic experience!

OT
OpenTable Diner
New York Area
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

My 8 year old grandson’s first trip to the city.

KC
KaylChels
New York Area
1 review
Dined on July 17, 2021
Overall5food5service5ambience3

The menus seemed to have a lot less food on them than last time I was there. The code on the table that was supposed to take us to our virtual menu took us to a morgage site. I was able to enjoy myself. The staff did seem overwhelmed though, maybe have more people working, especially on weekends.

D
Drivera
1 review
Dined on July 17, 2021
Overall3food2service4ambience3

The first welcome was rude and they were just annoyed and yelling. The table reserved was ok. Server was very nice but service was slow. The wings were good the rest of the food was terrible. Not worth the time and the money, just bad... we took it back and threw it out it was so bad.

JM
JulieM
Philadelphia
1 review
Dined on July 17, 2021
Overall3food2service4ambience4

Ambiance was great!…the food not so much. We got the nachos for appetizer and the chips were weird. I got the chicken pasta entrees and not very good. I expected to be wowed for the price of the meal and I wasn’t. Ugh. So disappointed 😔

FP
FredP
Philadelphia
4 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Good food and service at slightly high NYC prices. Worth the visit.

b
bittyg
Nashville
4 reviews
Dined on July 13, 2021
Overall5food5service5ambience4

Excellent service from Joseph (I think was his name!), he was very sweet and attentive to us. Food was great- we got nachos and burgers. Love that this is right in Times Square. We will be back when we visit NYC again!

K
Kayleigh
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

I hadn’t been to the Hard Rock in years, but it’s just as great as I remember! I love the atmosphere, all of the cool stuff they have, the service was awesome and the food was great! Will hopefully be coming back soon!

GM
GaudyM
1 review
Dined on July 9, 2021
Overall5food5service5ambience5

Food was delicious, the music was excellent and our helper was such a nice person. The only problem was closure time. Everything closes so early, but we understand that it is because of covid. We didn’t get our souvenir glass because the store was already closed when we exited

KS
KevinS
New York Area
1 review
Dined on July 9, 2021
Overall5food5service5ambience5

Great dinner , and waitress was fabulous.

LB
LindaB
1 review
Dined on July 7, 2021
Overall3food3service4ambience3

Sides didnt match what was on the menu on one meal. Chicken breast on sandwich was not very tender. It was very, very cold on a very hot and humid day in NYC.

OT
OpenTable Diner
Oklahoma City
2 reviews
Dined on July 6, 2021
Overall5food5service5ambience5

My daughter lost her phone in the bathroom and someone turned it in. Great place

DS
DebbieS
1 review
Dined on July 6, 2021
Overall5food5service5ambience5

The staff was very pleasant. The food was really good. Very enjoyable experience

AJ
AnthonyJ
New York Area
1 review
Dined on July 4, 2021
Overall3food3service2ambience4

Food was not prepared the way I told the waiter to prepare my order.

F
vipFoodie70
Miami
10 reviews
Dined on July 4, 2021
Overall3food2service3ambience3

I have eaten at HRC countless times. The general quality and particular taste of their signature burgers has decreased significantly. HRC must address this decline if they want to stay relevant in the next 50 years.

r
rokurmen
1 review
Dined on July 4, 2021
Overall5food5service5ambience5

Everything was perfect. Looking forward to come back again. Thanks!

t
theicontyler
1 review
Dined on July 3, 2021
Overall5food4service5ambience5

The overall experience was amazing, it was first time there and it was for my bestfriend’s birthday, i had an amazing time!

OT
OpenTable Diner
New York Area
1 review
Dined on July 2, 2021
Overall5food5service5ambience5

Great as usual

J
Jacklyn
1 review
Dined on July 1, 2021
Overall5food5service5ambience5

Our server was Stephanie and she was absolutely amazing. Our food was great. Would definitely eat here again next time we are in NYC.

VE
VinceE
New York Area
4 reviews
Dined on June 26, 2021
Overall4food5service4ambience3

Visit to nyc

P
Pikoreto
Dallas
1 review
Dined on June 24, 2021
Overall2food1service2ambience4

The burgers that we ordered had very dry buns. For the price of the food the quality should be better.

RL
RachelL
1 review
Dined on June 23, 2021
Overall3food3service4ambience4

The food is very expensive and not really that awesome. Great people working there though.

OT
OpenTable Diner
New York Area
2 reviews
Dined on June 23, 2021
Overall5food4service5ambience5

Great to be back to the HRC in the City!

M
Magie
1 review
Dined on June 20, 2021
Overall3food3service3ambience3

Need to add season in your meal it was to Blend. Beside that it was ok love fudge brownies Sunday 😋

v
veronicav
New York Area
1 review
Dined on June 19, 2021
Overall5food4service4ambience5

Always good food and excellent ambiance!!!

DP
DonaldP
1 review
Dined on June 15, 2021
Overall5food5service4ambience5

The Hard Rock Cafe at Times Square is excellent in its handling of safety guidelines during this current period of COVID.

PC
PaoC
1 review
Dined on June 13, 2021
Overall4food5service5ambience5

Everything was great except for the air conditioning... too high, too cold

B
Belle
Houston
9 reviews
Dined on June 13, 2021
Overall5food5service4ambience5

Server could have been a little more attentive. But all in all a good experience.

FAQs

Hard Rock Cafe - Times Square is rated 4.3 stars by 2354 OpenTable diners.

Hard Rock Cafe - Times Square does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Times Square