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Hard Rock Cafe - Times Square

4.1
4.1
3051 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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2 people

10:30 PM


Booked 118 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am

  • Phone number

    (212) 343-3355

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    There’s no better place to throw a party than in New York City, than at Hard Rock Cafe New York. Our full-service event facility can accommodate up to 1,000 people for a wide variety of events, from meetings and press conferences to Sweet Sixteen birthdays and CD release events.

  • Private party contact

    Hard Rock New York Sales: (855) 993-5687

  • Neighborhood

    Theater District / Times Square

  • Cross street

    43rd Street

  • Parking details

    None

  • Public transit

    A, C, E , 1, 2,3 ,7, N, Q, R, S Subway Trains to 42nd Street and Broadway .

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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Offers

  • Live Queen cover band!

    Sep 5, 2022 only
    Sun - 5:00 PM - 11:00 PM,Mon - 11:00 AM - 5:00 PM, 5:00 PM - 11:00 PM,Tue - Wed - 5:00 PM - 11:00 PM
    Join us while we Celebrate Freddie Mercury's Birthday with us with a LIVE Queen cover band! Globally renowned Queen Tribute band Queen Flash will be returning again to put on a show of a lifetime! They will be performing 3 FREE sets at 5 PM, 7PM and 9PM. There will also be a costume contest with prizes! Wear your mustache and your favorite look and join the party! Reservations available on Open Table.

Popular dishes

What 3,051 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4.1Service
  • 4.2Ambience
  • 3.8Value

NoiseModerate

Sort by

Filters

  1. SF

    SarahF

    1 review

    1.0

    1 review

    Dined 1 day ago

    overall1food2service2ambience1
    Booked for my birthday and could not wait to leave. Will never visit again. Originally seated in what I can only describe as being like a school canteen. We were then moved to the remotest corner of the restaurant where the air conditioning was so severe we sat freezing with goosebumps. The tables were also low and the chairs so high and uncomfortable that I was forced to lean over to eat my meal which caused back pain. The food was standard as was the service. Not sure why you’re asked when booking if it’s a special occasion as this was completely ignored. The worst experience I’ve ever had in New York. So uncomfortable several of us left the table as soon as the meal was over whilst others waited to pay the bill. Booked here as been before at the same venue but this visit was extremely disappointing particularly as it was a special occasion.
  2. S

    Shaunag

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food1service3ambience3
    Came here yesterday with my partner to celebrate our anniversary. Was seated by Emily who was lovely to deal with, very nice and pleasant. Ordered two cocktails which took ages to come out, however we appreciated it was busy. Ordered two burgers and asked for them to be well done, and my partner asked for it with no onions. Burgers again took ages to come out and when they came they were both undercooked and my partners had onions. Emily offered to have them re done which we were greatful for. Has another long wait for them to come back out and when they came back they were still undercooked, my partner ate his but I couldn’t enjoy it and Emily offered to take it off the bill which was very kind. We were told a manager was coming over to talk to us and we waited but in the end had to leave as no one came over and we were travelling early this morning. Very disappointed as we enjoy going to the Hard Rock Cafes wherever we travel and always find it very good. We love getting the T-shirts and merchandise in the shop after and have Hard Rock T-shirts from a few different cities. We would have stayed for desert and more cocktails if it hadn’t been such a disappointment. We had been looking forward to coming here since the start of the trip and just felt let down.
  3. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    overall4food4service4ambience5
    Nice place and good music. Burger high level, chicken tendres on top. Service very well. Lovely experience for the very first time in NY
  4. CG

    CarolaG

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food2service4ambience3
    Ok to visit if you love Hard Rock Cafe. Liked the music but the food was not the best. I love Ceasar sallad and eat at many restaurants. This one had week taste of dressing and chicken cold, plus ower cooked and dry.
  5. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    It was nice. Waitress was nice. Food was good
  6. J

    Joyce

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    overall5food5service5ambience4
    We made a reservation at 5:30. They would not seat us before that time even thought the musical was over at 5p. The person who we checked in with seemed flustered! She said " no way can we seat you before our reserved time" . So we sat in the steps for 30 min! It was not that it was packed! There were so many empty tables when we were seated at 5:30. Not sure why! The waitress was great! Took the orders within a reasonable time. Food was great! We enjoyed it!
  7. m

    martar

    1 review

    2.0

    1 review

    Dined 3 days ago

    overall2food5service5ambience1
    Teníamos reserva a las 11:00pm y a la hora de los postres 11:39pm no dijeron que el restaurante ya había cerrado. Es intolerable, no admitan reservas a la hora de cierre
  8. OT

    OpenTable Diner

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    overall5food4service5ambience5
    Amazing as usual at HRC
  9. JR

    JorgeR

    New York Area

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food2service2ambience1
    Nos pusimos en contacto por e-mail con HardRock días antes de hacer la reserva para preguntar si tenían pan de hamburguesa sin gluten, ya que dos de las personas que iban a comer son celiacas. Nos contestaron que si, que tenían pan gluten free de hamburguesa. Cual fue nuestra sorpresa cuando habíamos pedido la bebida y ordenamos las hamburguesas el camarero nos dice que no tienen pan de hamburguesa sin gluten y que le pueden poner lechuga en vez de pan. Aunque suene sorprendente, esa fue la solución que el camarero nos dio. Me parece inaceptable que engañen de esta forma para captar clientes. Por otra parte quiero dejar constancia del frio que hacía debido a la baja temperatura a la que ponen el aire acondicionado. No puede ser que estando a 35 grados en la calle dentro del local haya que ponerse una chaqueta.
  10. PC

    PhilC

    New York Area

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food2service4ambience3
    Food was so so the ambiance was ok n the service was ok.My drinks was late.Not much difference in food quality or service than your average restaurant.
  11. DK

    DanK

    San Diego

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service4ambience5
    Meals were far better than I expected for a “tourist trap.” Awesome atmosphere, just a fun place to have dinner.
  12. L

    Lisouuuu

    New York Area

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Great food with good proportions and very nice at night
  13. 7

    76ers

    New York Area

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food5service5ambience4
    Xx xx f xxxx xxxx xx f ff f f f. Ert tttg ert. Rétt TR TR t t Tý xjfjrhr tjjrhre herteki rjrbrjrke
  14. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food4service5ambience4
    Ambiance très sympa au cœur de time square Ce restaurant est un véritable musée du Rock et mérite de flâner pour découvrir les instruments, costumes de scène d’artistes ! Un endroit qui mérite la peine de s’y arrêter Le rapport qualité prix est très correct pour ne rien gâcher.
  15. AG

    AGirl

    South Wales

    3 reviews

    4.0

    3 reviews

    Dined on August 5, 2022

    overall4food4service4ambience3
    Lovely servers and a really good place to visit if ever in New York
  16. GC

    GiovanniCadorna

    Miami

    90 reviews

    vip
    5.0

    90 reviews

    Dined on August 5, 2022

    overall5food5service5ambience5
    Great food, and awesome decoration with unique memorabilia. Excellent service: courteous and professional.
  17. M

    Manuel

    New York Area

    1 review

    1.0

    1 review

    Dined on August 5, 2022

    overall1food3service1ambience3
    The waiter was awful he didn’t pay attention to us until the end when he wanted the tip. He was annoyed. At the end we gave him the tip. We are not Goig to return.
  18. JG

    JonathanG

    New York Area

    1 review

    2.0

    1 review

    Dined on August 5, 2022

    overall2food4service4ambience1
    The show was horrible. Thé sound very too much hi. The singers was horrible.
  19. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on August 5, 2022

    overall5food5service5ambience5
    La moza un amor , súper bien atendidos, La Messi burguer un diez Todo espectacular
  20. LL

    LoicL

    New York Area

    1 review

    1.0

    1 review

    Dined on August 5, 2022

    overall1food3service2ambience1
    Too much noise, impossible to speak during the show. No water on the table after several demands… I don’t think we’ll come back again.
  21. D

    David

    London

    1 review

    1.0

    1 review

    Dined on August 4, 2022

    overall1food2service2ambience1
    We expected to be immersed in a celebration of iconic rock bands and instead were treated to a very loud live performance by a poor 90s style boy band tribute act which was so off (Hard Rock) brand that we left deeply disappointed in the whole experience. Food was average at best.
  22. CC

    ConanC

    Los Angeles

    20 reviews

    vip
    1.0

    20 reviews

    Dined on August 4, 2022

    overall1food1service1ambience1
    Service was awful. Waited more than 30 minutes for food to arrive while others that arrived after us received their food right away. Server stopped by once in the 50 minutes we were there waiting. I’ve eaten at several locations around the world and this is the only location I had an awful experience.
  23. CN

    ChrisN

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on August 3, 2022

    overall4food3service4ambience4
    Un incontournable de NY même si la nourriture n’est évidement pas ce qu il y a de mieux . On n’y va pas que pour ca !
  24. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on August 2, 2022

    overall1food4service1ambience3
    The service was terrible. The waitress never came back once we ordered our food.
  25. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on August 2, 2022

    overall2food1service2ambience5
    Panino secco e stantio e freddo …zero servizio in quanto ho chiesto fazzoletti ma mai ricevuti…
  26. M

    Moomoo

    Edinburgh

    1 review

    1.0

    1 review

    Dined on August 1, 2022

    overall1food2service2ambience1
    First night in NYC so bad I've email to complain! Would not recommend not would we go back ! Considering it's a flageship... cannot find the word to say how rubbish!
  27. CB

    CBsjdkwksk

    Toronto

    2 reviews

    1.0

    2 reviews

    Dined on August 1, 2022

    overall1food1service2ambience1
    I’ve been to many Hard Rock restaurants and wrongfully assumed New York would have the coolest one. Don’t make the same mistake we did. Our burgers were raw, tasteless, and the ambiance was a let down. There are so many a great restaurants in NYC. Skip this one. You’re welcome
  28. B

    Bialy

    Louisville

    9 reviews

    4.0

    9 reviews

    Dined on July 31, 2022

    overall4food4service4ambience5
    Cool environment to eat and enjoy good tunes and food.
  29. JR

    JaimieR

    New York Area

    1 review

    4.0

    1 review

    Dined on July 31, 2022

    overall4food5service5ambience2
    Our waiter was great and made the occasion (moms 50th) very special. Food was delicious and out quickly. Restaurant could of just used a good cleaning. It was dusty and gross after finishing eating we were looking around and noticed all the dust on the wires showing above us as it is an open ceiling
  30. HR

    HeatherR

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5
    it was actually so good. the drinks we made perfectly
  31. SQ

    StephanieQ

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5
    Family and great
  32. NO

    NathanielO

    New York Area

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5
    Very phenomenal food! The wait staff was phenomenal. The decor is spectacular!
  33. EA

    ErikaA

    New York Area

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service4ambience4
    The air condition was definitely too much. It was really cold in there.
  34. HK

    HeatherK

    London

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service3ambience5
    Great vibe. Everything I expected it to be except the service was very slow. Would love to go back again though.
  35. HM

    HelenM

    New York Area

    1 review

    1.0

    1 review

    Dined on July 29, 2022

    overall1food1service1ambience2
    Our waitress had no knowledge or interest in the fact one of our group had a food allergy. Long wait for drinks and food, really, really disappointed with the visit, won’t be back. Not good enough Hard Rock!
  36. OT

    OpenTable Diner

    Dublin

    1 review

    4.0

    1 review

    Dined on July 28, 2022

    overall4food4service4ambience5
    Wonderful, Food & Service very good
  37. OT

    OpenTable Diner

    Manchester

    3 reviews

    3.0

    3 reviews

    Dined on July 27, 2022

    overall3food4service2ambience3
    Place was looking tired, server was completely unenthusiastic and had ‘ringed’ 20% as though it was a forgiven. The food was average at best but because it was a fair price I suppose it adds up. If you prefer something special stay away….
  38. p

    pjsousa

    Portugal

    1 review

    3.0

    1 review

    Dined on July 27, 2022

    overall3food3service3ambience3
    The dinner was fine, but I had put a note in the reservation saying that we would be celebrating a birthday and this was ignored. I had to ask explicitly to the waitress after the main meal to bring a cake with candles (this note was already in the reservation ...).
  39. LB

    LisaB

    New York Area

    1 review

    3.0

    1 review

    Dined on July 26, 2022

    overall3food3service3ambience5
    The venue is amazing, food mediocre and incredibly overpriced.
  40. EG

    EoinG

    Dublin

    3 reviews

    4.0

    3 reviews

    Dined on July 26, 2022

    overall4food4service4ambience3
    Nice food. Restaurant was a bit quiet however. Very friendly staff.

Safety precautions

  • Screening

    • Staff is vaccinated

FAQs

Hard Rock Cafe - Times Square is rated 4.1 stars by 3051 OpenTable diners.

Hard Rock Cafe - Times Square does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:30 PM


Booked 118 times today
Google Map for Hard Rock Cafe - Times Square

1501 Broadway, New York, NY 10036

Additional information

  • Cross street

    43rd Street

  • Neighborhood

    Theater District / Times Square

  • Hours of operation

    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    None

  • Public transit

    A, C, E , 1, 2,3 ,7, N, Q, R, S Subway Trains to 42nd Street and Broadway .

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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