Hard Rock Cafe - Seattle

3.9
256 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Sun 11:00AM - 2:00PM 2:15PM - 9:00PM
Mon - Fri 11:00AM - 11:45AM 12:00PM - 1:00PM 1:15PM - 3:45PM 4:00PM - 9:00PM
Sat 11:00AM - 2:00PM 2:15PM - 9:00PM

What 256 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
4.0
service
3.9
ambience
3.2
value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

We had a wonderful time. NY 8 yr old son enjoyed every bite of his food and desert and the gifts he was given. Thank you so much for making our Thanksgiving special!

Hard Rock Cafe - Seattle
Responded on November 26, 2021

Thank you for your kinds words! We are so excited your son had the best time! We loved hosting you guys! Wade

Report
LM
LisaM
Seattle
2 reviews
Dined on November 25, 2021
Overall5food4service5ambience5

My boyfriend and I like to have non traditional thanksgiving. The service was great, everyone was very nice, we will recommend to anyone who wanting a fun dining experience.

PH
PatriciaH
1 review
Dined on November 18, 2021
Overall5food5service5ambience5

Our server, John was the best and the manager gave us a free gift for booking two months in advance.

RR
RaymondR
1 review
Dined on November 14, 2021
Overall3food4service4ambience3

An automatic gratuity was added to my bill, that I was told to me… than an additional section for a gratuity was at the bottom off the check, in the usual spot… very deceptive !!! They added 17%, I would have added 18-20%.. so they expected me to tip around 40%, without my knowledge. Unfortunately I did not add any further gratuity, so I hope the server gets the automatic gratuity charged by the hard rock ! I will not be going again, and discourage others from going either..

S
Shel
Seattle
10 reviews
Dined on November 5, 2021
Overall2food2service4ambience4

Our server was over the top friendly- like a cheerleader. She didn’t really read her audience but had her schtick and she did provide good service.
The food was so so at best. The twisted Mac and cheese seemed like Kraft out of a box but with fancier noodles. The chicken portion looked like it was less than 2 ounces. Super bummer for an entree that was over $20.

The restaurant had a hard time following the mask policy - the manager came to our table and couldn’t keep it over his nose and had to adjust several times. When we walked out the hosts didn’t have their masks on.

The bathroom was FILTHY! If I had seen this before dining we would have left.

WS
WilliamS
Salt Lake City
1 review
Dined on October 15, 2021
Overall2food2service1ambience4

I’ve been a Hard Rock Cafe customer, on every business trip or vacation where there was a restaurant, since the late 80s. That may have changed. Our server was horrible. Starting with asking where we were from and proceeding to make fun of our home. Really not a good look! And then when our 13 year old’s order wasn’t what she had asked for and she sent it back, the annoyance he showed was unacceptable. And the the food was the worst I’ve ever had at an HRC. Twisted Mac and Cheese tasted horrible, and the Tupelo chicken tenders were border-line burned. But the woman in the gift shop was amazingly patient and accommodating with a child deciding on pins. Maybe this location should stick to retail merchandise.

AN
ANNM
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

Great service, great food, nice atmosphere. Management seems to truly care about creating a great customer experience.

S
Stephanie
Portland
1 review
Dined on October 13, 2021
Overall2food3service4ambience3

It’s hard to decide how many starts to give them. The server was great and our food was pretty good. But they surprise you with multiple extra service charges plus an automatic 17% gratuity. We made a reservation for 7:15pm which was the latest option but felt very awkward as they were cleaning up by 7:30pm and decided to order our food to go so we didn’t feel rushed to eat. 7:15pm should not be an option when they close at 8. Also, maybe warn people of the several charges they will have added on! Will most likely not return.

S
Sophia
1 review
Dined on September 18, 2021
Overall5food4service5ambience4

We got free shirts and the staff was absolutely phenomenal!

OT
OpenTable Diner
Seattle
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

We already love Hard Rock, but our server John went above and beyond to make our daughter’s 16th birthday a good one!! Thank you John, and Hard Rock Cafe for being awesome!!

E
Emilee
1 review
Dined on September 12, 2021
Overall4food4service2ambience4

Our server had asked us multiple times to fill out a survey so that he could win money to provide groceries for his kids and put gas in his car. He asked us to give him five stars before we had even gotten our food. When we went to place our order, the same server told us that what we ordered sucked and was disgusting. We asked for no peppers in the same dish and at the end of the meal he made a comment about her not eating the peppers.. Upon us leaving he went on to brag about how he was so excited to watch TV on his big new flatscreen he just bought.
The food was fine, expensive food for an overall not good experience.

A
Ally
1 review
Dined on September 5, 2021
Overall3food2service2ambience3

Food not worth the price. I have had similar if not better food for less. Just heads up before you get the check they add a 5% service fee, and 17% Gratitude (a.k.a tip) the amount.

LH
LukeH
1 review
Dined on August 28, 2021
Overall2food2service1ambience2

Horrible service and mediocre food. Thought we had to try it but wouldn’t go again.

DM
DanielM
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

Came in and got my reservation taken and got a seat immediately. Our server came quickly to set us up and made sure we were comfortable. The drinks were really good and our food was quick to come out. It was an awesome experience.

OT
OpenTable Diner
New York Area
2 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

Travel. We are in Seattle and wanted to visit the Hard Rock. I have collected the guitar pins for 33 or so years

KP
vipKP64
Grand Rapids
39 reviews
Dined on August 12, 2021
Overall4food3service5ambience3

Farrah our server was amazing. The food was good- prices a bit on the high side from other HRC.

JM
JillM
Vancouver
7 reviews
Dined on August 8, 2021
Overall3food3service4ambience3

Service charge to eat at this restaurant????? Should be telling customers up front.
Automatic gratuity charge for under 6 people??? Why?
Food is incredibly overpriced for the quality.

OT
OpenTable Diner
Seattle
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Other than needing a little more variety in meal choices, everything else was good.

OT
OpenTable Diner
Seattle
3 reviews
Dined on July 17, 2021
Overall2food2service1ambience2

Online reservation through open table listed rooftop and when we got there they said their rooftop had been closed for a while for repairs so that was a big disappointment. It took our server, Alex, 15 mins to greet us and then another 20 minutes to take our order. From the looks of it he wasn't very attentive with his other tables as well. Food was was below average and I will not be returning there.

HL
HayleyL
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Loved our server! So friendly!! Everyone there was!!

Hard Rock Cafe - Seattle
Responded on July 18, 2021

Hey Hayley, Thank you so much for your Five Star Review! My team and I really appreciate the feedback! Wade C

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MH
MelodyH
1 review
Dined on July 15, 2021
Overall1food1service1ambience1

Even though I made an anniversary reservation a week in advance and the restaurant was almost empty, they sat us at a dirty wobbly table. We never saw a server. After ten minutes we just left.

S
Shay
Seattle
3 reviews
Dined on July 11, 2021
Overall2food2service5ambience1

Absurdly overpriced, the smallest menu Ive ever seen for such a big restaurant, uninterested/uninvested staff, balanced but bland recipes. It's just a poorly executed chain restaurant in Downtown Seattle.

OT
vipOpenTable Diner
San Francisco
9 reviews
Dined on July 9, 2021
Overall4food3service4ambience3

It was ok. Food was ok and waiter was great an attentive!

OT
OpenTable Diner
Anchorage
4 reviews
Dined on July 9, 2021
Overall5food4service5ambience4

Very nice staff. They were very generous to my 8 year old on her birthday! The staff would bring me back to this location.

Hard Rock Cafe - Seattle
Responded on July 18, 2021

Thank you for your 5 Star Review. We really appreciate it. I am so glad your 8 year old had a great birthday! Wade C

Report
RS
RobS
1 review
Dined on July 4, 2021
Overall4food3service5ambience5

Menu was limited, probably due to COVID. Dinner was very pricey, but we love the atmosphere!

L
Loodles
1 review
Dined on June 24, 2021
Overall2food3service1ambience3

Food was great but our server Blake was not good. Had a bad attitude and I think is due to the 17% automatic tip. Server didn’t have to work for his tip and knew either way he would get one. Didn’t bother talking to us other then 2 times and both times walked away and snickered at us.

OT
OpenTable Diner
1 review
Dined on June 20, 2021
Overall1food1service1ambience1

The bathrooms were disgusting and the food was cold and the place was empty. The salad came with no salad dressing and we waiting 12 mins before we were able to flag our server down while watching him just sitting there drinking a beverage before we could get dressing. Paid over $100 for nasty wasn’t even worth complaining about because the manager would have taken longer to get to us and we just wanted to leave.

PB
PaulB
1 review
Dined on June 12, 2021
Overall3food4service2ambience2

Stopped in Seattle location and was in for a surprise - tax wise - food is good of course, but that is about it with this location - service charges and mandatory gratuity are major red flags - which you do not know going in - thus the review -
- ice tea $3.99 - not worth that -
- 5% service charge
- 17% gratuity charge
plus the tax -
so 32% just in taxes? -

with a mandatory tip charge - service is poor - my $3.99 tea was not filled one time by a server seeing empty glass, and making two separate trips to the table - one should not have to ask for refills - the server should pay attention - but does not when the tip is mandated -

we skipped dessert - too expensive and added the location to the list and will not return

MJ
MatthewJ
1 review
Dined on June 11, 2021
Overall4food5service4ambience4

It was a very nice time food was good and so were the drinks. The waiter was nice and talkative.

OT
OpenTable Diner
Orlando
1 review
Dined on June 11, 2021
Overall3food4service2ambience2

Not so clean. Service was awful and incorrect order. The food was actually quite good.

MD
MD222
1 review
Dined on June 5, 2021
Overall2food1service4ambience3

Wouldn't recommend. Food was sub par and value was way over priced.

OT
OpenTable Diner
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

Great food great environment!

OT
OpenTable Diner
1 review
Dined on June 2, 2021
Overall2food3service3ambience2

They automatically charged 25% tip for a party of 3. Waitress overhead that my drink tasted different then the 1st one replaced without asking, but charged my anyways. Thought she was being nice but I was wrong.

AJ
AshleyJ
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

We did not realize Hard Rock had just opened up a week prior to our family of 5 going. They were fast, kind and had great food. Some things were out, and the menu was limited but we understood! The twisted Mac with chicken WAS AMAZING! all my littles loved it too!

GA
GinaA
1 review
Dined on May 29, 2021
Overall2food2service3ambience2

Needs larger menu, better cocktails and more vegetarian options.

KE
KellyE
1 review
Dined on May 27, 2021
Overall5food5service5ambience5

We were seated right away and our food also arrived very quickly. Everything was delicious!

Hard Rock Cafe - Seattle
Responded on May 30, 2021

Thank you Kelly, We really appreciate your 5 star review. It means so much to our team. Thanks, Wade

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OT
OpenTable Diner
1 review
Dined on May 21, 2021
Overall2food2service3ambience1

I love the hard rock chain, but this was a lousy experience. Waitress was fine. Food mediocre. Place felt dead. Not as much memorabilia as you normally see at hard rock.

Hard Rock Cafe - Seattle
Responded on May 30, 2021

Hello, Thank you for taking the time provide us with your feedback about your recent visit to our Hard Rock in Seattle. We are working very hard to make sure we exceed everyone's expectations. We are just opening back up after being closed for 14 months due to COVID and your feedback means everything to us. Please let us know what we could have done different to make your visit perfect. Sincerely, Wade C

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M
Marci
Boise
2 reviews
Dined on March 6, 2020
Overall3food4service3ambience5

I enjoyed the decorations and instruments, but it wasn't busy and the service was slow. Prices were high but I expected that.

B
Bre123
1 review
Dined on February 22, 2020
Overall4food5service3ambience4

I loved the food and drink it was a very fun atmosphere it was just really busy so the waitress kept forgetting about our drinks and seeing if we needed another one, besides that it was great!

OT
vipOpenTable Diner
San Francisco
1 review
Dined on February 14, 2020
Overall1food1service1ambience5

Never left a negative review in my life, but the service was so bad on Valentine’s Day it ruined our night. Entre was incorrectly made, the server new it, brought it out anyways, the appetizer was ice cold and brought out with the entrees very late (spinach artichoke dip), and the delay between ordering one more round of drinks was over 30 mins (we finished the meal 15 minutes before getting the drinks we ordered). This was not all, but most importantly, they offered no concessions for their mistakes.

FAQs

Hard Rock Cafe - Seattle is rated 3.9 stars by 256 OpenTable diners.

Hard Rock Cafe - Seattle does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Seattle