Hard Rock Cafe - San Francisco

Despite being a busy weekend, we were seated pretty much exactly on our reserved time! Our waiter was prompt, attentive and cheerful. The service was also swift. My burger was perfect as usual!

Great cuatomer service and awesome food 😋👍🏼

Hard Rock Cafe is still Rockin'!
It's been a while since i have been, but i'm glad I went back... Great Food, Great Service, and a Great Atmosphere, what more could you ask for!

Best place to eat in San Francisco hands down!! The hostess greats you by asking, "how can I rock your world," and oh boy were we rocked!!🤘 From the minute you walk in, to your last step out the door, you are treated like family. If you tell them it's your birthday, they bake you your favorite cake, no matter what flavor?? Unreal. The drinks are so tasty, you'll be floating down Pier 39 and swimming with the sea lions in no time. Ask for Justin, the manager, because you have not lived until you met him. You'll want to move here just so you can be his best friend. Long story short, I've applied to work here and I just bought an apartment nearby. If I don't work here, I don't know what I'll do with myself. Hard Rock is life.

We booked our table on open table for my daughters birthday. When we arrived The staff were very friendly and welcoming when we arrived and there was a birthday card for my daughter at the table when we were immediately seated. We ordered several appetizers to share and all were very tasty.....the inions rings were a hit and we had to order more:) we had a lot of fun playing music trivia, both young and old were entertained by the great music played throughout the evening. A final celebration of singing and bringing out the cake was had by all in the restaurant completely embarrassing my daughter in a good way:) we will be back and I highly recommend if you want to have a fun and lively family outing..

Hamburgers tipici della catena Hard Rock, servizio molto attento e cordiale. Rapporto qualità prezzo buono

We were last week in NYC and visited the Hard Rock Cafe.
We reserved a table months before and got a small one with a damaged light. You can say a cat table in the dark.

Now in San Francisco we wanted to visit the Hard Rock Cafe again and reserved a table months before.
We experienced that it doesn‘t matter when or how early you reserve a table .. you get always what is currently free. You offered us in SF a table direct to the entrance .. you can say the worst table you can get.

That means for us that we have spent more than 300 $ in NYC and SF and you gave as 2 times a cat-table.

We also intended to visit you in LA (and have reserved a table ..).
We can promise you, we won‘t come. You changed completely our meaning about Hard Rock Cafe.
Bad service and clothes made in China.

We wish you a successful further time and visitors who accept this behavior and price level.

Great ambience and very family friendly! My 2 year old had a fun time and we even got some of our favorite music. They serve the impossible burger in case you want a veggie option and it was really good!

Not the Hard Rock Cafe experience we have had in other Hard Rocks around the world -disappointing. Staff not that friendly food was good but it all lacked the experience that you expect and go for

We had a really great meal at the Hard Rock at Pier 39. This restaurant has a lovely setting - you can go and see the world famous sea lions before dinner if you have time! The service was great and we were well looked after by Shane and his team. We thoroughly enjoyed this Hard Rock whilst on holiday from London in San Francisco.

My son loves guitar and we promised to take him here to see all the classic memorabilia. One of the best meals and cleanest restaurants on the pier. Shane, the manager, personally came out to tell us welcome and offer us an appetizer for our visit with them. And Diane, our waitress, was so helpful and kind. Definitely a highlight for us here in San Fran.

Visiting from the UK at the end of our trip, we had been on the night tour to Alcatraz so booked on the ferry back and We were welcomed with our reservation as they were closing early - we had great service and was asked what music we would like to hear, we had great food, great music and great service highly recommend- if we come back to SF we will definitely visit again :-)

Has a great meal here on pier 39 pleasantly surprised by food service and ambience thoroughly recommended

Always fun at the Hard Rock. Great atmosphere and cool music. Good people working there too.

We had a wonderful experience at Hard Rock Cafe SF! The ambience was fantastic. The wait staff were friendly and super attentive. Would definitely go back and recommend to a friend.

Had a great time. Food was excellent. And great service

Amazing experience at the hard rock cafe beginning with very friendly and courteous staff to the delicious food! Every need of ours was met promptly and with care. Best place in town!

We we're 15 minutes late for our reservations but we're still very politely greeted by the hostesses. We we're sat within a few minutes. Our server touched our table within a few minutes of being seated. Johan was very polite and asked if we wanted anything to drink and we asked for water. He was very observant and watch our table and noticed that we were ready for our order. My husband had ordered the Guinness & Bacon Jam Cheeseburger and i had the cobb salad. My husband enjoyed the burger he order and the Cobb Salad was Very good. I'm not an olive fan and did not have ask the server to hold anything off the salad.
The staff at this hard rock is very friendly and the service is awesome. I have been to various Hard Rock Cafes, (Honolulu, LA, Washington DC) and the San Francisco hard rock does live up to the great services and food we have received at the other Hard Rock Cafes. I would absolutely return to the San Francisco Hard Rock Cafe again.

I strongly recommend Hard Rock San Francisco. The food was awesome, specially the strawberry based lemonade! Also the attendants were very nice and attencious.
It was my first visit and exceed all expectations!

Incredible service! Had a great time here for my 21st! Thank you Shane Tucker for the help and great service to our table for my 21st! Really enjoyed the whole time there. Beer and food was great. Ambience was awesome. Thank you for everything and definitely will be visiting again!

Well organized, Good food that is served in time. However, they should force people to stop their kid from running jumping and crying the whole time.

Our sons 13th birthday. It was the end of our holiday to San Francisco and our waitress TC and the manager BC made our visit very memorable and speciality. Excellent service and food great - would recommend

Made a reservation with the OpenTable app for a late lunch for our family of 9, and upon arriving was greeted by the manager, Shane, who introduced himself and shook my hand. He immediately assured us that we would be taken care of, which was a great first impression. Once our tables were ready, he personally escorted us to them and was very personable to us and welcoming to our children. We felt like we were being treated to a rockstar experience and that we were in good hands. I don't know if we were just hungry or if the food was that good, but everyone's plates were clean by the end of the meal, and we couldn't have been more pleased with our dining experience. This was our first time at the Hard Rock Cafe, and after the treatment we received from Shane and his staff, it surely won't be our last!

I’ve never had such an amazing dining experience. Firstly, Tenzin (our waiter) was very attentive, helpful, and friendly. Also, the manager Shane was there to make sure our hard rock dining experience was outstanding and unforgettable. I would plan on coming back to Hard Rock San Francisco ever chance I get. I plan on bringing everyone I know here for a one of a kind, incredible experience. Thank you Shane, Tenzin, and Hard Rock San Francisco for making this occasion one to remember!

Wonderful wonderful service! Food came out hot and tasted awesome!!! Noise was the usual for Hard Rock. Will defiantly come back again!!!

The Hard Rock service was great! They promptly had our table ready. Highly recommend when visiting Pier 39!

Everything was good. Slightly busy. Forgot that it was my birthday only the hostess noticed. Server at the end said a rude comment to my guests and myself. She didn’t bring receipt just the booklet. Than no itemized receipt. So we spoke to management and got that part resolved.

Super friendly, attentive, great atmosphere and good food!

We came for breakfast and the bloody mary’s were amazing! the service was fantastic. we will definitely be back, it’s a great breakfast spot before a fun day in SF. You won’t be disappointed!! the general manager even checked in with us just to make sure everything was quality! we will be back!

Fantastic meal, swift service & great atmosphere. Diane looked after us brilliantly. I would definitely recommend this place & will hopefully visit again in the future when back in San Fran!

Very good experience. Customer service was excellent and the food was great. Would come again

Fabulous setting. But I’m afraid my daughters salad had a green thing crawling around in it .
The staff were brilliant and didn’t charge us for our entire meal

Fabulous experience, burgers were immense. Attentive service from our waitress, very efficient. Manager even put a couple of songs for our son. Would 100% recommend if your on the pier at San Fran pop in. Been to other hard rocks and this one was a real pleasure and not too crazy..

It was fantastic! All the employees took great care of us! I highly recommend Hard Rock Cafe San Fran. They are very good at personalizing your experience. It was my first time dining here and I can’t wait to go again! The Buffalo cauliflower was a great alternative for those who are vegetarian. Everyone who works here is very caring. They take pride in their work and service.

Friendly greeting upon arrival food was excellent and service was outstanding would highly recommend. Used the open table app to book prior to travelling got the day and time requested.,very easy to use.

Had a table booked for 6 brought forward to 4pm which helped us dearly.
The guy on the front desk was very helpful making us feel welcome and took us too our table.
The food and service was excellent polite staff could not do enough for us making sure all our requirements was met.
The food was amazingly and all brought out together so we Could eat at the same time the cocktails was also very nice with a good variety to choose from.
The whole restaurant had a good atmosphere with good music playing but not to loud so you can still hear your conversation at the table.
I would definitely recommend coming here best steak in SAN Francisco.

friendly and helpful staff - excellent food - music volume just perfect - not too loud - see you next time when we are in SF.

We were greeted by the manager who introduced himself and welcomed us warmly just after finishing our Alcatraz tour. He then introduced us to our servers who took wonderful care of us. The food was perfect in taste and timing, and we never lacked for refills. Would definitely come back. The location is great!

Dinner was excellent! The food was delicious, luckily for me they also offer gluten free 🙌👏
Cocktails were really good also 🥂🍸
Their service was excellent, can’t remember our servers name. But she was fantastic ✔️✔️

Fabulous evening out with the family. Group of 8 including children, staff were so attentive. Prompt service, great food, good atmosphere. Would highly recommend!