Hard Rock Cafe - San Francisco

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351 Reviews
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$30 and under
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American

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Fun
Casual
San Francisco is well known for its ground-breaking music scene, with a number of local bands that made it big such us: Santana, Grateful Dead, Journey, Sly and the Family Stone, Metallica, Primus, Chris Isaak, Faith No More, Third Eye Blind, E-40, Tupac, Green Day, Blackalicious, Rancid, AFI, Dead Kennedys, Lindsey Buckingham, Doobie Brothers, Too-Short, and more. Our mind-blowing memorabilia collection featuring music’s greatest talents is something you just have to see in person, while also going in for a taste of great food and drinks that will give you the time of your life!
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Private Dining

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Specials

Acoustic Breakfast with Free Parking*

Breakfast turned up with some beats! Join us daily for a free acoustic performance during breakfast from 9:00 am - 11:00 am. From omelettes, to french toast, to chicken and waffles, there's something to satisfy every hearty craving! *We offer complimentary parking validation for 1 hour!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: September 20, 2019

Ends: September 21, 2118

Availability: Sun 9:00AM-11:00AM
Fri-Sat 9:00AM-11:00AM

Thanksgiving Dinner Special Menus & Offers

Special Thanksgiving Dinner: Slow-roasted turkey breast, roasted fresh vegetables, home-style classic stuffing, creamy sweet potato mash, cranberry sauce finished with a traditional turkey gravy.

Wednesday, November 27, 2019

Christmas Eve Special Menus & Offers

We are open on Christmas Eve! Enjoy delicious food and merriment this holiday!

Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

We are open for Christmas! Enjoy good food and merriment in the cafe during this holiday!

Tuesday, December 24, 2019

New Year's Eve Special Menus & Offers

Special New Year's Menu. Purchase tickets here - https://bit.ly/2oaxCRz

Tuesday, December 31, 2019

What 351 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
4.0
service
4.0
ambience
3.8
value
Noise · Moderate
76% of people would recommend it to a friend
5
4
3
2
1
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BB
San Francisco
1 review
Dined 3 hours ago
Overall 5food 5service 5ambience 5

Great restaurant direct at Pier 39. Very nice service and great food. Nice ambiente and good music while eating.

Greetings
Benjamin from Austria

M
New York Area
2 reviews
Dined 2 days ago
Overall 3food 3service 3ambience 2

We arrived about ten minutes before our reservation to check in. The host mentioned our table wasn’t ready and come back at the time of our reservation. I walked to the restroom and noticed the dining room was half empty. At our reservation time we were sat at one of the tables that was empty the entire time. We ordered the hurricane and mojito. Both had very little alcohol and not worth the money. The burger and Cobb salad were great. A bad first impression and overall just okay.

OT
Manchester
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

It was mine and my partners first time in San Fran and being from the UK we were unsure of what to expect. We have visited multiple Hard Rocks around the world and this one has become one of our favourites! Super welcoming and friendly team, refill drinks with speed and the food was incredible! Thanks so much for making our first day in San Fran so memorable!

OT
1 review
Dined 2 days ago
Overall 1food 2service 1ambience 1

Very poor service. Less than average food. Disappointing.

OT
New England
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

We love having dinner at the Pier 39 Hard Rock. We usually come here for the special ocassions; this time we celebrated my wife’s birthday. Booking the reservation with Open Table is super easy, and Hard Rock always gets our table very promptly. Service is excellent and the food is amazing. We had hamburguers and fajitas, all perfectly cooked. All waiters are super friendly. We also like going to Hard Rock when we have out of town visitors, as it is coveniently located in Pier 39. We will definitely come again and we totally recommend it!

HJ
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Thank you it was great. They were on time and always refilling our drinks. Service was Great

TE
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

We reserved our last night of our westcoast roadtrip for one of our favorite restaurants: the Hard Rock Cafe, this time at Fishermen’s Wharf in San Francisco. We were not disappointed: great attentive staff, amazing food (we tried the local burger - definitely recommended), and an awesome location right at Fishermen’s Wharf! We hope to come back to San Francisco and this Hard Rock Cafe soon!

JE
Calgary
4 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

We were a party of 10 that were visiting from Canada to celebrate two birthdays and upcoming nuptials (here in San Fran in two days).
We had so much fun. The staff stopped by to be sure we were well taken care of. The Manger came by to say Happy Birthday and bring us a bottle of cheer to celebrate with.
Super nice people. Lots of fun. We were a rowdy bunch and this was the best place to enjoy the evening.

OT
Bath
2 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Excellent service, fantastic atmosphere and delicious food as usual.
I found the staff especially Javier our server, to be engaging and attentive. Loved it x

CE
1 review
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

We had a lovely meal at the Hard Rock Cafe in San Francisco. Shane, Foggy and the rest of the team provided excellent service and the food and drinks were great. Would definitely return.

y
San Francisco
44 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

24 karat burger was amazing. It was delicious. My husband and I was celebrating my birthday and the manger named Shane came to our table and wish me a happy birthday. He was very friendly and good customer service. Thank you very much for my special night.

BW
1 review
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Took my son to Hard Rock for his 5th birthday while in San Francisco last week and it was the best dining experience of my 23 day US trip. The service from every staff member we encountered was fantastic. Everyone made a fuss of my son and he had a fantastic birthday experience. The manager came and greeted us once we were seated and then circled back after our meal to ensure everything was acceptable which was a great touch. I've eaten and Hard Rock Cafe's all around the world and the food was exactly as expected, which is always good. The cocktails were delicious too!

I highly recommend this restaurant and will be returning for sure when next in town.

GP
1 review
Dined on September 25, 2019
Overall 3food 3service 1ambience 4

Service was terrible. The waitress treated us like trash because she wanted to close the bar. We just asked for some refil on our beverages and she gave us a large container full of soda in a very bad behavior. She also gave us the wrong meal. Totally different then the ones we ordered and she couldn’t change because the kitchen was closing.

AA
Bedfordshire
1 review
Dined on September 25, 2019
Overall 4food 4service 4ambience 4

Good food, great atmosphere and lovely cocktails. Waitress was very friendly and kept us updated when our food was taking a little while longer than expected.

CR
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Booked Hard Rock Cafe through opentable, place was brilliant and the food was excellent, we met the manager and waitress redd was excellent, always checking up on us asking if everything was okay, highly recommend hard rock at pier 39

OT
Denver
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Our server, Redd, was awesome an very attentive. The steak salad was delicious and my girls were incredibly happy with their hamburgers. The hubby enjoyed their craft brew, Magnolia and the chicken sandwich. Would dine there again!

OT
San Francisco
4 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

I’m always nostalgic for this this place. I always liked coming to their original SF location when I was a kid and now I’m glad I can share the experience with my kid at the Pier 39 location.

The staff is so friendly and welcoming and the food is very good. The first place I had an impossible burger last year and I was hooked. Will definitely come back to try other dishes next time.

OT
1 review
Dined on September 17, 2019
Overall 5food 5service 5ambience 5

Het was heerlijk en geweldig De cocktails zijn een aanrader en
het eten is altijd goed. Super vriendelijk personeel ook

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C
Central Coast
1 review
Dined on September 14, 2019
Overall 4food 5service 5ambience 2

Food was good, typical bar and grill fare. A little pricey but your there was ambiance. Speaking of ambience I had made reservations for 5 ,days before. When we arrived we were seated at the very last booth next to the kitchen with one side facing a wall . There were open seats elsewhere . Disappointed that having made a reservation in advance for a birthday as noted on the reservation that more thought wasn’t made into placing us at a nicer table . And no mention that we we were there for a birthday even though it asks if it is a special occasion on the open table reservation. We pointed out we had a bday at the end of our meal, the server was awesome about that.

S
1 review
Dined on September 14, 2019
Overall 2food 3service 2ambience 2

Waited a long time for the food and the wrong food came. The servant didn’t understand why we didn’t want the wrong burger. We got the right one in the end... food was ok

TK
Sacramento
9 reviews
Dined on September 14, 2019
Overall 4food 4service 5ambience 4

We were able to get our large group together and had a great time at HR. The atmosphere was loud and fun and the service was excellent. It's pretty spendy but you're at Pier 39 San Francisco. What do you expect. They validate parking in the Pier 39 parking lot which helped. $10 value. I want to come here for breakfast next time.

KS
Frankfurt Area
2 reviews
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

Es war sehr schön die Bedienung war sehr um uns bemüht. Es war toll

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SP
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Super!!!! C'est la première fois pour nous dans le hard rock cafe a San Francisco et nous n'avons pas été du tout déçu. Tout était au top du début jusqu'à la fin, et ce, en tout point!!

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OT
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

My family and I had a fantastic time at Hard Rock Cafe! We went for the “Freddie for a week” celebration and loved hearing all the Queen / seeing the decorations. The servers were so friendly and very attentive to our needs. Only note is I wish there was a bit more lighting inside but I can see how the lighting inside would be similar to a concerts lighting so I’ll allow it! Will definitely come back!

GG
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

We always try to visit a Hard Rock Cafe wherever we visit so we made sure we had a reservation for this one. The staff were really friendly and welcoming, they put on some songs from our favourite band and let us know about the memorabilia we would be interested in which is what the Hard Rock Cafe is all about for me. The food was great with quick service despite being busy. Marcus was super helpful and chatty. Would definitely return if we come back to San Fran!

OT
Toronto
3 reviews
Dined on September 7, 2019
Overall 3food 3service 1ambience 4

Poor, uninterested and uninspired Service. Probably realized that we are foreign tourists and would not come back in the near future. Still, this is not a good behavior. Food was OK, as in other Hard Rock Cafes. Kids wanted to go there.

T
San Francisco
1 review
Dined on September 7, 2019
Overall 4food 4service 5ambience 4

perfekt zum wohlfühlen, extrem nette Bedienung, unbedingt zu empfehlen

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JS
1 review
Dined on September 7, 2019
Overall 2food 3service 1ambience 3

Service was absolutely horrible. We probably had the worst waitress in the restaurant. Took forever to bring us our drinks and we had to ask multiple times for sauce so we ended up asking another waitress. Our waitress walked past us multiple times without stopping to ask if we needed anything (which we did because our drinks were all empty). We watched her walk back and forth doing nothing but pretending to be busy.. yet she had time to go be on her cellphone. Not cool. Won’t be returning.

L
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

The food and service was outstanding. This was our first time at a Hard Rock Cafe. The staff went above and beyond to make it a memorable experience. I made a reservation months in advance along with a special request to be seated near Kirk Hammett's ESP. We were in the area a couple hours earlier so I asked if it were possible we could get a table at the time. Not only did they accommodate our early arrival but they went out of their way to give us the table right next to Kirk's guitar.

Our server Clarissa was very attentive and overall amazing. We were already beyond impressed at this point. The manager Shane came over to check on us before and after our meal having personally delivered it to us. Both my boyfriend and I have worked as restaurant supervisors and never before have we experienced that level of outstanding guest service anywhere. Shane ensured every aspect of our experience exceeded our expectations. The food and drinks were excellent and would be enough for us to want to return to a Hard Rock Cafe but the staff made the biggest impression.

OT
San Francisco
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

It was an excepcional dinner with a great service and wonderful food. When we come back to San Francisco we will repeat again!

CH
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Amazing location, great interior and the friendliest staff out of any Hard Rock I've ever been to! Thanks for making our birthday and engagement celebrations extra special! - Mark and Claire Sept 2019

OT
Tahoe
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Excellent food! excellent service! Very nice place for celebration.

AM
London
1 review
Dined on September 5, 2019
Overall 2food 1service 3ambience 2

I can't remember our servers name, we didn't see much of her. I had the New York strip and had to send it back once because the mash potato side was cold. When I got the dish back I managed to eat some of the potato. The whole dish was bland, even a classic steak like the new York strip hadn't been seasoned well enough. The steak wasn't any where near as warm as it should have been even if it did have to rest. I wouldn't go again, it's quite poor for a Hard Rock Cafe.

OT
1 review
Dined on September 3, 2019
Overall 5food 4service 5ambience 4

Shelagh our server was amazing!

OT
San Francisco
1 review
Dined on August 31, 2019
Overall 1food 1service 2ambience 2

Wait for the food was long, the food was under seasoned, they didn’t have ice for drinks.

AC
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Michael is the best waiter here would recommend this place.

w
San Francisco
128 reviews
Dined on August 31, 2019
Overall 4food 4service 4ambience 4

Nice place for a quick bite either for breakfast/lunch/dinner. The extensive menu can satisfy a large group! We’ve been to many Hard Rock restaurants during our travels & have never been disappointed !

MH
Munich
7 reviews
Dined on August 31, 2019
Overall 4food 4service 4ambience 4

Very good food in SF.

CD
1 review
Dined on August 31, 2019
Overall 3food 3service 1ambience 2

Too much people. We couldn’t Order deserts, they brought us directly the built without questions about coffee or deserts

LT
1 review
Dined on August 26, 2019
Overall 5food 5service 5ambience 4

Good food and excellent service.
We will certainly come back!

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