Hard Rock Cafe - San Francisco

4.1
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376 Reviews
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$30 and under
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American

Top Tags:

Fun
Casual
San Francisco is well known for its ground-breaking music scene, with a number of local bands that made it big such us: Santana, Grateful Dead, Journey, Sly and the Family Stone, Metallica, Primus, Chris Isaak, Faith No More, Third Eye Blind, E-40, Tupac, Green Day, Blackalicious, Rancid, AFI, Dead Kennedys, Lindsey Buckingham, Doobie Brothers, Too-Short, and more. Our mind-blowing memorabilia collection featuring music’s greatest talents is something you just have to see in person, while also going in for a taste of great food and drinks that will give you the time of your life!
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Private Dining

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Specials

Breakfast with Santa

Get your ticket for December 14 and enjoy our unlimited breakfast buffet & receive a picture with Santa, decorate a festive donut, holiday story time & more! *Limited seating available. Purchase tickets in advance: https://bit.ly/34cuGUj

Terms and Conditions:

Valid For: 1 - 20 people

Starts: December 14, 2019

Ends: December 15, 2019

Availability: Sat 9:00AM-12:00PM

Acoustic Breakfast with Free Parking*

Breakfast turned up with some beats! Join us daily for a free acoustic performance during breakfast from 9:00 am - 11:00 am. From omelettes, to french toast, to chicken and waffles, there's something to satisfy every hearty craving! *We offer complimentary parking validation for 1 hour!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: September 20, 2019

Ends: September 21, 2118

Availability: Sun 9:00AM-11:00AM
Fri-Sat 9:00AM-11:00AM

Christmas Eve Special Menus & Offers

We are open on Christmas Eve! Enjoy delicious food and merriment this holiday!

Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

We are open for Christmas! Enjoy good food and merriment in the cafe during this holiday!

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Live music from Roem 5 pm - 7pm and DJ William Stokes 7 pm - 10pm. Special New Year's Menu. Purchase tickets here - https://bit.ly/2oaxCRz

Tuesday, December 31, 2019

What 376 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.1
service
4.1
ambience
4.0
value
Noise · Moderate
76% of people would recommend it to a friend
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LD
New York Area
4 reviews
Dined 7 days ago
Overall4food4service3ambience3

We enjoyed the experience, but it lacked atmosphere compared to other Hard Rock cafes that I have been to.

DP
1 review
Dined on November 30, 2019
Overall3food4service3ambience4

For a Hard Rock - this place didn’t meet up to the service levels I have come to experience - worst thing was going to the restroom and one of the servers comes in uses the facilities then doesn’t wash their hands!!! Not great

RW
1 review
Dined on November 28, 2019
Overall1food4service2ambience2

We are very dissapointed with the visit. We had pre booked Thanksgiving dinner. At the table we were informed that they were out of Thanks giving meal. This maybe was our chance in life to try this dinner when we live in Europe. We got a reduced rate which we approcite but we would rather had the turkey.

OT
1 review
Dined on November 28, 2019
Overall1food1service1ambience1

We went for Thanksgiving dinner. We had placed a reservation on November 4 and even confirmed it a week before. However, when we arrived we were told that they would have to split us up into a bunch of different tables because they weren’t expecting a huge turnout on Thanksgiving. We told them we would rather be seated as a family since it is a family holiday. The host warned us that we would probably have to wait 45-1 hour and obviously we were frustrated because usually reservations don’t wait longer than 15-20 minutes. The manager kept giving us excuses as to why it wasn’t their fault when it clearly was. Overall, horrible experience and do not recommend.

A
1 review
Dined on November 28, 2019
Overall4food4service5ambience3

The food was great, and I know HR is all about music and music history....but you still want to be able to hold a conversation with your party. The noise level was extreme.

LS
1 review
Dined on November 28, 2019
Overall4food3service5ambience4

Food was delicious but it was not as hot as it should have been. I think it had been plated up and left on the side before being served

EN
1 review
Dined on November 28, 2019
Overall1food1service1ambience1

Thanksgiving meal-

Sat down, didn’t get asked if we wanted a drink for at least ten minutes. We then ordered a bottle of Rose which I saw sat on the side of the bar for at least a further ten minutes.

I then ordered the impossible burger; a meat free patty which tastes like meat. I understand that this is the concept, however, for a vegetarian when just named as a vegan patty this seems quite ridiculous and it tasted vile. I also noted that there was no ‘non meat tasting’ burger on the menu.

Then sat with our dirty plates in front of us for at least 25 minutes whilst we finished our drinks and they were still there when we paid the cheque.

Would never reccomend and will certainly never return

OT
Baltimore
1 review
Dined on November 27, 2019
Overall5food5service5ambience5

Great service!!!! Our server was fantastic!!!!

MS
1 review
Dined on November 25, 2019
Overall5food5service5ambience5

Great experience. Reed was our server and she was attentive and friendly. It was loud but it is a Hard Rock Cafe so what do you expect! We will be back next time we are in the city.

OT
1 review
Dined on November 24, 2019
Overall5food4service5ambience5

Server, Redd was so sweet!

DS
San Francisco
22 reviews
Dined on November 22, 2019
Overall5food5service5ambience5

We had a family gathering after an event. The whole experience was phenomenal. We really enjoyed it.

OT
Tahoe
1 review
Dined on November 21, 2019
Overall5food5service5ambience5

Great place!! Everything was perfect and we would love to come back!

AJ
Grand Rapids
1 review
Dined on November 10, 2019
Overall4food5service4ambience4

In town for a conference.

MC
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

Our waitress was really kind, awesome customer service! The food was also delicious. The biggest thing I noticed for this busy area is that the wait time was very short— which was nice! Definitely recommend coming here!

OT
1 review
Dined on November 7, 2019
Overall5food5service5ambience5

The bartender KJ was amazing, fast and attentive. The manager BC came to my table, took care of all of my needs and was very charismatic and kind.

a
1 review
Dined on November 2, 2019
Overall4food5service4ambience4

Once we finally got the table for 14 that we had reserved on opentable, everything went smoothly...There was some mixup and evidently the manager wasn’t there on Saturday evening (!!!!!). They made up for it by giving us large trays of h’oerves, so all was forgiven...service was good...atmosphere was fine...yes, I would go again...

CA
1 review
Dined on November 1, 2019
Overall4food2service3ambience3

The experience at the Hard Rock is fun and the memorabilia is wonderful to see but it is still a chain restaurant with chain restaurant food. With all of the amazing restaurants in SF, I'm sorry to say that the Hard Rock would be way down the list.

MK
1 review
Dined on October 30, 2019
Overall4food5service4ambience5

Nachos are fantastic, the location great for tourists

RS
London
1 review
Dined on October 29, 2019
Overall5food5service5ambience5

Good food, great service from Carissa, and just what we needed.

PD
1 review
Dined on October 26, 2019
Overall2food1service1ambience1

Poor service, poor food, atmosphere not good, Servers bring other people’s food to us, bringing main courses before starters finished. A starter is a starter which you eat before your main course not with it

OT
New York Area
1 review
Dined on October 26, 2019
Overall1food1service1ambience1

Service was horrendous. Food was terrible. I’ve eaten at dozens of Hard Rock Cafes all over the world, real disappointing experience.

QF
1 review
Dined on October 26, 2019
Overall1food1service1ambience1

Made a reservation here for my Boyfriend birthday. The server never came to the table to offer even drinks after waiting almost 10-15 minutes. Made notes on the reservation that it was my bday birthday. Requested booth and it was declined. Even better as I was walking back to my seat a random server asks “looking for bathroom” no I’m looking for service.

DO
San Francisco
6 reviews
Dined on October 25, 2019
Overall3food4service4ambience3

The beginning of our dining experience did not start off well. I had made notes that we would like to request either a booth or an corner/ end table. The host/hostess did not read the notes on the reservations and sat us in the middle of the dining room. I had asked the host than if we could have a booth since we saw 2 booths open. He went back to ask the person running the books for the nite and she said it was fine. We we're seating at the table we finally requested for. The rest of the experience went very well. Johan was our server and very polite and responsive. He did get our order to our liking. On top of that after we we're done he asked me if i would like my birthday dessert. I said yes that would be great.
He did all the right things and made the dining experience a great one at hard rock sf. I would request for Johan in the future. He did not make you feel like you had to leave by dropping the check early. He waiting till we were completely done.

The only issue we had with our dining experience was with the host stand. I had been a hostess for a years. We we're always reading the notes on the reservations and letting the guest know ahead if we could not grant that request. It is all about being detail oriented.

A
San Francisco
2 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

This was our son‘s 13th birthday, and he special requested we go somewhere fun like hard rock in the city. So we booked the reservation through open table and when we arrived we’re pleasantly surprised to see our table was ready and they knew about our sons birthday. I couldn’t believe how friendly the staff was in coming to greet us and wish him a happy birthday. Even the manager came over to wish him a happy birthday and asked what type of music he would like to hear. We ordered chicken wings and they were awesome. Our kids were super happy with their meal and we enjoyed ours as well. It seems that the perception of a chain restaurant is average quality and service. That is flat out not the case with hard rock in San Francisco and we will continue to make this a special destination for our family.

TG
1 review
Dined on October 15, 2019
Overall3food4service1ambience4

The lady welcoming us was not polite, told me I couldnt get a table for 14 until everybody was there, even we were 9 and would have to wait for 15 min. After all told me to come online and book a table, but 10 ppl would be the limit. Food ok. Never coming back.

BB
San Francisco
1 review
Dined on October 14, 2019
Overall5food5service5ambience5

Great restaurant direct at Pier 39. Very nice service and great food. Nice ambiente and good music while eating.

Greetings
Benjamin from Austria

M
New York Area
2 reviews
Dined on October 12, 2019
Overall3food3service3ambience2

We arrived about ten minutes before our reservation to check in. The host mentioned our table wasn’t ready and come back at the time of our reservation. I walked to the restroom and noticed the dining room was half empty. At our reservation time we were sat at one of the tables that was empty the entire time. We ordered the hurricane and mojito. Both had very little alcohol and not worth the money. The burger and Cobb salad were great. A bad first impression and overall just okay.

OT
Manchester
1 review
Dined on October 12, 2019
Overall5food5service5ambience5

It was mine and my partners first time in San Fran and being from the UK we were unsure of what to expect. We have visited multiple Hard Rocks around the world and this one has become one of our favourites! Super welcoming and friendly team, refill drinks with speed and the food was incredible! Thanks so much for making our first day in San Fran so memorable!

OT
Chicago
2 reviews
Dined on October 12, 2019
Overall1food2service1ambience1

Very poor service. Less than average food. Disappointing.

OT
New England
1 review
Dined on October 6, 2019
Overall5food5service5ambience5

We love having dinner at the Pier 39 Hard Rock. We usually come here for the special ocassions; this time we celebrated my wife’s birthday. Booking the reservation with Open Table is super easy, and Hard Rock always gets our table very promptly. Service is excellent and the food is amazing. We had hamburguers and fajitas, all perfectly cooked. All waiters are super friendly. We also like going to Hard Rock when we have out of town visitors, as it is coveniently located in Pier 39. We will definitely come again and we totally recommend it!

HJ
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Thank you it was great. They were on time and always refilling our drinks. Service was Great

TE
1 review
Dined on October 4, 2019
Overall5food5service5ambience5

We reserved our last night of our westcoast roadtrip for one of our favorite restaurants: the Hard Rock Cafe, this time at Fishermen’s Wharf in San Francisco. We were not disappointed: great attentive staff, amazing food (we tried the local burger - definitely recommended), and an awesome location right at Fishermen’s Wharf! We hope to come back to San Francisco and this Hard Rock Cafe soon!

JE
Calgary
4 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

We were a party of 10 that were visiting from Canada to celebrate two birthdays and upcoming nuptials (here in San Fran in two days).
We had so much fun. The staff stopped by to be sure we were well taken care of. The Manger came by to say Happy Birthday and bring us a bottle of cheer to celebrate with.
Super nice people. Lots of fun. We were a rowdy bunch and this was the best place to enjoy the evening.

OT
Bath
2 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

Excellent service, fantastic atmosphere and delicious food as usual.
I found the staff especially Javier our server, to be engaging and attentive. Loved it x

CE
1 review
Dined on October 3, 2019
Overall5food5service5ambience5

We had a lovely meal at the Hard Rock Cafe in San Francisco. Shane, Foggy and the rest of the team provided excellent service and the food and drinks were great. Would definitely return.

y
San Francisco
44 reviews
Dined on September 30, 2019
Overall5food5service5ambience5

24 karat burger was amazing. It was delicious. My husband and I was celebrating my birthday and the manger named Shane came to our table and wish me a happy birthday. He was very friendly and good customer service. Thank you very much for my special night.

BW
1 review
Dined on September 29, 2019
Overall5food5service5ambience5

Took my son to Hard Rock for his 5th birthday while in San Francisco last week and it was the best dining experience of my 23 day US trip. The service from every staff member we encountered was fantastic. Everyone made a fuss of my son and he had a fantastic birthday experience. The manager came and greeted us once we were seated and then circled back after our meal to ensure everything was acceptable which was a great touch. I've eaten and Hard Rock Cafe's all around the world and the food was exactly as expected, which is always good. The cocktails were delicious too!

I highly recommend this restaurant and will be returning for sure when next in town.

GP
1 review
Dined on September 25, 2019
Overall3food3service1ambience4

Service was terrible. The waitress treated us like trash because she wanted to close the bar. We just asked for some refil on our beverages and she gave us a large container full of soda in a very bad behavior. She also gave us the wrong meal. Totally different then the ones we ordered and she couldn’t change because the kitchen was closing.

AA
Bedfordshire
1 review
Dined on September 25, 2019
Overall4food4service4ambience4

Good food, great atmosphere and lovely cocktails. Waitress was very friendly and kept us updated when our food was taking a little while longer than expected.

CR
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Booked Hard Rock Cafe through opentable, place was brilliant and the food was excellent, we met the manager and waitress redd was excellent, always checking up on us asking if everything was okay, highly recommend hard rock at pier 39

Tweets by Hard Rock Cafe - San Francisco