Hard Rock Cafe - San Francisco

4
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364 Reviews
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$30 and under
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American

Top Tags:

Fun
Casual
San Francisco is well known for its ground-breaking music scene, with a number of local bands that made it big such us: Santana, Grateful Dead, Journey, Sly and the Family Stone, Metallica, Primus, Chris Isaak, Faith No More, Third Eye Blind, E-40, Tupac, Green Day, Blackalicious, Rancid, AFI, Dead Kennedys, Lindsey Buckingham, Doobie Brothers, Too-Short, and more. Our mind-blowing memorabilia collection featuring music’s greatest talents is something you just have to see in person, while also going in for a taste of great food and drinks that will give you the time of your life!
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Private Dining

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Specials

Breakfast with Santa

Get your ticket for December 14 and enjoy our unlimited breakfast buffet & receive a picture with Santa, decorate a festive donut, holiday story time & more! *Limited seating available. Purchase tickets in advance: https://bit.ly/34cuGUj

Terms and Conditions:

Valid For: 1 - 20 people

Starts: December 14, 2019

Ends: December 15, 2019

Availability: Sat 9:00AM-12:00PM

Acoustic Breakfast with Free Parking*

Breakfast turned up with some beats! Join us daily for a free acoustic performance during breakfast from 9:00 am - 11:00 am. From omelettes, to french toast, to chicken and waffles, there's something to satisfy every hearty craving! *We offer complimentary parking validation for 1 hour!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: September 20, 2019

Ends: September 21, 2118

Availability: Sun 9:00AM-11:00AM
Fri-Sat 9:00AM-11:00AM

Thanksgiving Dinner Special Menus & Offers

Special Thanksgiving Dinner: Slow-roasted turkey breast, roasted fresh vegetables, home-style classic stuffing, creamy sweet potato mash, cranberry sauce finished with a traditional turkey gravy. Find more information here: https://bit.ly/2W0recx

Thursday, November 28, 2019

Christmas Eve Special Menus & Offers

We are open on Christmas Eve! Enjoy delicious food and merriment this holiday!

Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

We are open for Christmas! Enjoy good food and merriment in the cafe during this holiday!

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Live music from Roem 5 pm - 7pm and DJ William Stokes 7 pm - 10pm. Special New Year's Menu. Purchase tickets here - https://bit.ly/2oaxCRz

Tuesday, December 31, 2019

What 364 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
3.9
service
4.0
ambience
3.9
value
Noise · Moderate
76% of people would recommend it to a friend
5
4
3
2
1
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AJ
Grand Rapids
1 review
Dined 2 days ago
Overall4food5service4ambience4

In town for a conference.

MC
1 review
Dined 4 days ago
Overall5food5service5ambience5

Our waitress was really kind, awesome customer service! The food was also delicious. The biggest thing I noticed for this busy area is that the wait time was very short— which was nice! Definitely recommend coming here!

OT
1 review
Dined 5 days ago
Overall5food5service5ambience5

The bartender KJ was amazing, fast and attentive. The manager BC came to my table, took care of all of my needs and was very charismatic and kind.

a
1 review
Dined on November 2, 2019
Overall4food5service4ambience4

Once we finally got the table for 14 that we had reserved on opentable, everything went smoothly...There was some mixup and evidently the manager wasn’t there on Saturday evening (!!!!!). They made up for it by giving us large trays of h’oerves, so all was forgiven...service was good...atmosphere was fine...yes, I would go again...

CA
1 review
Dined on November 1, 2019
Overall4food2service3ambience3

The experience at the Hard Rock is fun and the memorabilia is wonderful to see but it is still a chain restaurant with chain restaurant food. With all of the amazing restaurants in SF, I'm sorry to say that the Hard Rock would be way down the list.

MK
1 review
Dined on October 30, 2019
Overall4food5service4ambience5

Nachos are fantastic, the location great for tourists

RS
London
1 review
Dined on October 29, 2019
Overall5food5service5ambience5

Good food, great service from Carissa, and just what we needed.

PD
1 review
Dined on October 26, 2019
Overall2food1service1ambience1

Poor service, poor food, atmosphere not good, Servers bring other people’s food to us, bringing main courses before starters finished. A starter is a starter which you eat before your main course not with it

OT
New York Area
1 review
Dined on October 26, 2019
Overall1food1service1ambience1

Service was horrendous. Food was terrible. I’ve eaten at dozens of Hard Rock Cafes all over the world, real disappointing experience.

QF
1 review
Dined on October 26, 2019
Overall1food1service1ambience1

Made a reservation here for my Boyfriend birthday. The server never came to the table to offer even drinks after waiting almost 10-15 minutes. Made notes on the reservation that it was my bday birthday. Requested booth and it was declined. Even better as I was walking back to my seat a random server asks “looking for bathroom” no I’m looking for service.

DO
San Francisco
6 reviews
Dined on October 25, 2019
Overall3food4service4ambience3

The beginning of our dining experience did not start off well. I had made notes that we would like to request either a booth or an corner/ end table. The host/hostess did not read the notes on the reservations and sat us in the middle of the dining room. I had asked the host than if we could have a booth since we saw 2 booths open. He went back to ask the person running the books for the nite and she said it was fine. We we're seating at the table we finally requested for. The rest of the experience went very well. Johan was our server and very polite and responsive. He did get our order to our liking. On top of that after we we're done he asked me if i would like my birthday dessert. I said yes that would be great.
He did all the right things and made the dining experience a great one at hard rock sf. I would request for Johan in the future. He did not make you feel like you had to leave by dropping the check early. He waiting till we were completely done.

The only issue we had with our dining experience was with the host stand. I had been a hostess for a years. We we're always reading the notes on the reservations and letting the guest know ahead if we could not grant that request. It is all about being detail oriented.

A
San Francisco
2 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

This was our son‘s 13th birthday, and he special requested we go somewhere fun like hard rock in the city. So we booked the reservation through open table and when we arrived we’re pleasantly surprised to see our table was ready and they knew about our sons birthday. I couldn’t believe how friendly the staff was in coming to greet us and wish him a happy birthday. Even the manager came over to wish him a happy birthday and asked what type of music he would like to hear. We ordered chicken wings and they were awesome. Our kids were super happy with their meal and we enjoyed ours as well. It seems that the perception of a chain restaurant is average quality and service. That is flat out not the case with hard rock in San Francisco and we will continue to make this a special destination for our family.

TG
1 review
Dined on October 15, 2019
Overall3food4service1ambience4

The lady welcoming us was not polite, told me I couldnt get a table for 14 until everybody was there, even we were 9 and would have to wait for 15 min. After all told me to come online and book a table, but 10 ppl would be the limit. Food ok. Never coming back.

BB
San Francisco
1 review
Dined on October 14, 2019
Overall5food5service5ambience5

Great restaurant direct at Pier 39. Very nice service and great food. Nice ambiente and good music while eating.

Greetings
Benjamin from Austria

M
New York Area
2 reviews
Dined on October 12, 2019
Overall3food3service3ambience2

We arrived about ten minutes before our reservation to check in. The host mentioned our table wasn’t ready and come back at the time of our reservation. I walked to the restroom and noticed the dining room was half empty. At our reservation time we were sat at one of the tables that was empty the entire time. We ordered the hurricane and mojito. Both had very little alcohol and not worth the money. The burger and Cobb salad were great. A bad first impression and overall just okay.

OT
Manchester
1 review
Dined on October 12, 2019
Overall5food5service5ambience5

It was mine and my partners first time in San Fran and being from the UK we were unsure of what to expect. We have visited multiple Hard Rocks around the world and this one has become one of our favourites! Super welcoming and friendly team, refill drinks with speed and the food was incredible! Thanks so much for making our first day in San Fran so memorable!

OT
Chicago
2 reviews
Dined on October 12, 2019
Overall1food2service1ambience1

Very poor service. Less than average food. Disappointing.

OT
New England
1 review
Dined on October 6, 2019
Overall5food5service5ambience5

We love having dinner at the Pier 39 Hard Rock. We usually come here for the special ocassions; this time we celebrated my wife’s birthday. Booking the reservation with Open Table is super easy, and Hard Rock always gets our table very promptly. Service is excellent and the food is amazing. We had hamburguers and fajitas, all perfectly cooked. All waiters are super friendly. We also like going to Hard Rock when we have out of town visitors, as it is coveniently located in Pier 39. We will definitely come again and we totally recommend it!

HJ
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Thank you it was great. They were on time and always refilling our drinks. Service was Great

TE
1 review
Dined on October 4, 2019
Overall5food5service5ambience5

We reserved our last night of our westcoast roadtrip for one of our favorite restaurants: the Hard Rock Cafe, this time at Fishermen’s Wharf in San Francisco. We were not disappointed: great attentive staff, amazing food (we tried the local burger - definitely recommended), and an awesome location right at Fishermen’s Wharf! We hope to come back to San Francisco and this Hard Rock Cafe soon!

JE
Calgary
4 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

We were a party of 10 that were visiting from Canada to celebrate two birthdays and upcoming nuptials (here in San Fran in two days).
We had so much fun. The staff stopped by to be sure we were well taken care of. The Manger came by to say Happy Birthday and bring us a bottle of cheer to celebrate with.
Super nice people. Lots of fun. We were a rowdy bunch and this was the best place to enjoy the evening.

OT
Bath
2 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

Excellent service, fantastic atmosphere and delicious food as usual.
I found the staff especially Javier our server, to be engaging and attentive. Loved it x

CE
1 review
Dined on October 3, 2019
Overall5food5service5ambience5

We had a lovely meal at the Hard Rock Cafe in San Francisco. Shane, Foggy and the rest of the team provided excellent service and the food and drinks were great. Would definitely return.

y
San Francisco
44 reviews
Dined on September 30, 2019
Overall5food5service5ambience5

24 karat burger was amazing. It was delicious. My husband and I was celebrating my birthday and the manger named Shane came to our table and wish me a happy birthday. He was very friendly and good customer service. Thank you very much for my special night.

BW
1 review
Dined on September 29, 2019
Overall5food5service5ambience5

Took my son to Hard Rock for his 5th birthday while in San Francisco last week and it was the best dining experience of my 23 day US trip. The service from every staff member we encountered was fantastic. Everyone made a fuss of my son and he had a fantastic birthday experience. The manager came and greeted us once we were seated and then circled back after our meal to ensure everything was acceptable which was a great touch. I've eaten and Hard Rock Cafe's all around the world and the food was exactly as expected, which is always good. The cocktails were delicious too!

I highly recommend this restaurant and will be returning for sure when next in town.

GP
1 review
Dined on September 25, 2019
Overall3food3service1ambience4

Service was terrible. The waitress treated us like trash because she wanted to close the bar. We just asked for some refil on our beverages and she gave us a large container full of soda in a very bad behavior. She also gave us the wrong meal. Totally different then the ones we ordered and she couldn’t change because the kitchen was closing.

AA
Bedfordshire
1 review
Dined on September 25, 2019
Overall4food4service4ambience4

Good food, great atmosphere and lovely cocktails. Waitress was very friendly and kept us updated when our food was taking a little while longer than expected.

CR
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Booked Hard Rock Cafe through opentable, place was brilliant and the food was excellent, we met the manager and waitress redd was excellent, always checking up on us asking if everything was okay, highly recommend hard rock at pier 39

OT
Denver
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Our server, Redd, was awesome an very attentive. The steak salad was delicious and my girls were incredibly happy with their hamburgers. The hubby enjoyed their craft brew, Magnolia and the chicken sandwich. Would dine there again!

OT
San Francisco
4 reviews
Dined on September 20, 2019
Overall5food5service5ambience5

I’m always nostalgic for this this place. I always liked coming to their original SF location when I was a kid and now I’m glad I can share the experience with my kid at the Pier 39 location.

The staff is so friendly and welcoming and the food is very good. The first place I had an impossible burger last year and I was hooked. Will definitely come back to try other dishes next time.

OT
1 review
Dined on September 17, 2019
Overall5food5service5ambience5

Het was heerlijk en geweldig De cocktails zijn een aanrader en
het eten is altijd goed. Super vriendelijk personeel ook

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C
Central Coast
1 review
Dined on September 14, 2019
Overall4food5service5ambience2

Food was good, typical bar and grill fare. A little pricey but your there was ambiance. Speaking of ambience I had made reservations for 5 ,days before. When we arrived we were seated at the very last booth next to the kitchen with one side facing a wall . There were open seats elsewhere . Disappointed that having made a reservation in advance for a birthday as noted on the reservation that more thought wasn’t made into placing us at a nicer table . And no mention that we we were there for a birthday even though it asks if it is a special occasion on the open table reservation. We pointed out we had a bday at the end of our meal, the server was awesome about that.

S
1 review
Dined on September 14, 2019
Overall2food3service2ambience2

Waited a long time for the food and the wrong food came. The servant didn’t understand why we didn’t want the wrong burger. We got the right one in the end... food was ok

TK
Sacramento
9 reviews
Dined on September 14, 2019
Overall4food4service5ambience4

We were able to get our large group together and had a great time at HR. The atmosphere was loud and fun and the service was excellent. It's pretty spendy but you're at Pier 39 San Francisco. What do you expect. They validate parking in the Pier 39 parking lot which helped. $10 value. I want to come here for breakfast next time.

KS
Frankfurt Area
2 reviews
Dined on September 9, 2019
Overall5food5service5ambience5

Es war sehr schön die Bedienung war sehr um uns bemüht. Es war toll

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SP
1 review
Dined on September 8, 2019
Overall5food5service5ambience5

Super!!!! C'est la première fois pour nous dans le hard rock cafe a San Francisco et nous n'avons pas été du tout déçu. Tout était au top du début jusqu'à la fin, et ce, en tout point!!

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OT
1 review
Dined on September 8, 2019
Overall5food5service5ambience5

My family and I had a fantastic time at Hard Rock Cafe! We went for the “Freddie for a week” celebration and loved hearing all the Queen / seeing the decorations. The servers were so friendly and very attentive to our needs. Only note is I wish there was a bit more lighting inside but I can see how the lighting inside would be similar to a concerts lighting so I’ll allow it! Will definitely come back!

GG
1 review
Dined on September 8, 2019
Overall5food5service5ambience5

We always try to visit a Hard Rock Cafe wherever we visit so we made sure we had a reservation for this one. The staff were really friendly and welcoming, they put on some songs from our favourite band and let us know about the memorabilia we would be interested in which is what the Hard Rock Cafe is all about for me. The food was great with quick service despite being busy. Marcus was super helpful and chatty. Would definitely return if we come back to San Fran!

OT
Toronto
3 reviews
Dined on September 7, 2019
Overall3food3service1ambience4

Poor, uninterested and uninspired Service. Probably realized that we are foreign tourists and would not come back in the near future. Still, this is not a good behavior. Food was OK, as in other Hard Rock Cafes. Kids wanted to go there.

T
San Francisco
1 review
Dined on September 7, 2019
Overall4food4service5ambience4

perfekt zum wohlfühlen, extrem nette Bedienung, unbedingt zu empfehlen

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