This restaurant added safety precaution details

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Hard Rock Cafe - San Antonio

4.2
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314 Reviews
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$30 and under
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American

Top Tags:

Fun
Casual
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Support Hard Rock Cafe - San Antonio during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 314 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.3
service
4.2
ambience
3.8
value
Noise · Moderate
77% of people would recommend it to a friend
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DM
DanielM
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great food, great COVID-19 protocols! Easy to reserve, easy to modify reservation and quick and friendly service.

BL
BobbyL
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

It's Hard Rock. If you want quiet, go somewhere else. The energy, music and staff make the occasion very enjoyable. It's fun, relaxing and entertaining.

Hard Rock Cafe - San Antonio
Responded on September 15, 2020

BobbyL Rocks!!!

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OT
OpenTable Diner
Houston
2 reviews
Dined on September 5, 2020
Overall3food2service4ambience3

food was mediocre- nachos appetizer didnt taste great, hamburger patty overcooked, cesar salad- too much dressing. labor day weekend getaway occasion. we go to hard rocks whenever we can, houston and niagra falls hard rocks have great food. disappointed for the price. waitrss was nice. social distancing was happening

PP
PattiatPlano
New England
2 reviews
Dined on September 5, 2020
Overall5food5service5ambience5

Freddie Mercury birthday celebration.

Hard Rock Cafe - San Antonio
Responded on September 8, 2020

Thank you for the great review PattiatPlano.

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CC
CiraC
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

Service was great, food was great, lots of fun for our 6 year old!

Hard Rock Cafe - San Antonio
Responded on August 26, 2020

CiraC - thank you very much for the great rating!!

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FR
FRANCISCOR
1 review
Dined on July 18, 2020
Overall5food4service4ambience5

Nice place to have time with family or friends. We love the drinks.

Hard Rock Cafe - San Antonio
Responded on July 21, 2020

Thank you very much for the wonderful rating Franciscor!!

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AG
AshlieG
1 review
Dined on July 16, 2020
Overall5food5service5ambience5

Really awesome place to have dinner. Waitress was really awesome. Due to the coronavirus it was not packed at all which kind of showed me the impact that this virus has on the restaurant industry because I know that the restaurant probably would have been packed at that time of day

Hard Rock Cafe - San Antonio
Responded on July 19, 2020

You rock Ashlie!!!!!!!!

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K
Kaylieken
1 review
Dined on June 22, 2020
Overall5food5service5ambience5

What a great place to celebrate my 21st birthday! The food was amazing and the service was fantastic!! Everything was ready so quickly and the atmosphere was great!! I was familiar with all the music playing, which really helped me vibe with the restaurant staff and my friends the whole night!

Hard Rock Cafe - San Antonio
Responded on June 26, 2020

You Rock the Hard Rock Kaylieken!!!

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MP
MarcusP
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

It’s the Hard Rock! If you’ve never been to one, check it out.

Hard Rock Cafe - San Antonio
Responded on June 23, 2020

You rock Marcus!!

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CM
ColtonM
1 review
Dined on June 20, 2020
Overall1food2service1ambience1

Do not bother makging a reservation, it is pointless. Host and hostess are very rude. Waitresses must not work for tips, either.. will not return.

BB
BobB
1 review
Dined on June 19, 2020
Overall2food3service4ambience1

This Hard Rock just doesn't have anything exciting going on in the decor. We brought my 5 year old son thinking he would be excited about it, but there was basically nothing to see. The only thing that was even remotely cool to him was the guitar plate.

I'm fine paying a 2x premium for a basic burger if it comes with some visual entertainment and interest. But without it, I just don't even understand what I paid for.

PA
PATRICKY
1 review
Dined on June 13, 2020
Overall1food1service1ambience4

Made reservation for 7 when we showed up they still made us wait 20 minutes to be seated. That wasnt bad but once we were seated it was 15 minutes until our waitress came by our table at that point she was very quick with us took our order and drink order at the same time. We then waited 5-10 minutes for drinks. Our food came and the steak was well undercooked. We did not see our waitress again until.she bought our check. All our drinks were empty no refills etc. Overall just a really bad experience.

KP
KrystalP
1 review
Dined on June 13, 2020
Overall4food4service5ambience5

Our waitress Roxy was very nice and attended to us quickly. Our food was served hot and fresh, the only concern we had was the breading on the chicken tenders that tasted different than before and were very greasy. I rate my overall experience a 4 stars because the price has gone up quite a bit, the taste is not as great as it was before and would definitely come back again for the service and inviting atmosphere.

Hard Rock Cafe - San Antonio
Responded on June 17, 2020

Thank you for the great review rating Krystal.

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WS
WayneS
1 review
Dined on June 1, 2020
Overall5food5service5ambience5

Hard rock San Antonio was amazing couldn’t have asked for anything better!!!

Hard Rock Cafe - San Antonio
Responded on June 5, 2020

You are the best Wayne - thank you!

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D
Debby
1 review
Dined on March 10, 2020
Overall3food4service2ambience3

Good food, but bad service & too expensive. Will not return.

JG
JoeGunn
Kansas City
3 reviews
Dined on February 22, 2020
Overall2food1service3ambience4

The street level was closed, so I only got to see the River Walk level. It was very small, with little music memorabilia compared to other Hard Rocks I've been to. The service wasn't great, and the food was mediocre at best. I expected better for the price.

OT
OpenTable Diner
San Antonio
1 review
Dined on February 16, 2020
Overall1food1service3ambience1

The food needs a lot of improvement. Way too expensive for poor quality food.
Waiter was good and did there best.

OT
OpenTable Diner
Dallas
1 review
Dined on February 15, 2020
Overall4food3service4ambience3

The wait was long, even with a reservation. However, we waited 45 minutes while others were waiting 2 hours. Once seated, service was speedy and food good.

Hard Rock Cafe - San Antonio
Responded on February 19, 2020

Appreciate your patience and choosing us.

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SW
ScottW
1 review
Dined on February 15, 2020
Overall4food4service5ambience5

Great experience and lunch right on the Riverwalk and within walking distance of most hotels. Everyone should experience Hard Rock Cafe at least once.

Hard Rock Cafe - San Antonio
Responded on February 18, 2020

Appreciate it Scott!

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OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Celebrating 18 years

Hard Rock Cafe - San Antonio
Responded on February 17, 2020

Congrats and thank you for choosing us!!

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RB
RyanB
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

My visit went superbly. Wonderful service, food came out at appropriate times, and for a party of six, we hardly had to ask for anything. Almost perfect experience.

Hard Rock Cafe - San Antonio
Responded on February 17, 2020

THANK you Ryan!!!

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OT
OpenTable Diner
San Antonio
1 review
Dined on February 14, 2020
Overall5food4service4ambience4

Great time and seated quick! Reservations were on point! No wait time on V-Day 🙌🏽

Hard Rock Cafe - San Antonio
Responded on February 15, 2020

You are the best!!!

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D
Destiny
San Antonio
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Kyle was our server and he did absolutely amazing! If anyone ever goes there, they definitely need to ask for him!

Hard Rock Cafe - San Antonio
Responded on February 17, 2020

Appreciate the great review Destiny!!!

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A
Albert
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

We had an amazing experience at the Hard Rock Cafe in SA! The food was perfect but the service by Kyle was excellent! He took care of us and made sure we had everything we needed for an amazing evening! On our next visit we will definitely ask for Kyle to be our server!!

Hard Rock Cafe - San Antonio
Responded on February 17, 2020

You are the best Albert!!!!!!

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HW
HanneW
1 review
Dined on February 12, 2020
Overall5food5service1ambience4

I love to go to HRC, have been in many all over the world.
Sadly I have to say, that the service we got in San Antonio, was very bad. I think our server was Kenny. Not only had other server, had to take over drinks order but also give us sharing plates. The manager check on us, more about the food was good.
As we wanted to pay, we was waiting 10 minutes before Kenny pick up our check a other 10 minutes before we got it back. HRC was not busy that night 02/12
Yes I will return to HRC , it is just the place I love

Hard Rock Cafe - San Antonio
Responded on February 15, 2020

Thank you for the great rating!

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RS
vipRichardS
St. Louis
21 reviews
Dined on February 12, 2020
Overall1food3service3ambience2

They did not tell me that the restaurant was under construction. While the riverwalk part of the place was open the inside area was not decorated in their usual way. All of this could have been overlooked since the food was good but when we arrived, the person taking our name and seating us didn't act like they knew what she was doing. Later the manager I talked to said it was her first day. The end result was that they told OpenTable that we never showed up. We spent almost $100 for the 2 meals they said we didn't show up for. When I got a message from OpenTable that I didn't show up, I called the restaurant and talked to what they told me was a manager. They assured me that they would immediately notify OpenTable and correct the matter. Apparently OpenTable hasn't corrected the mistake yet.

In addition, I do not appreciate OpenTable lecturing me in an email about not showing up. The restaurants should be held responsible too. I have been with OpenTable for almost 10 years and have never missed or not showed up for my reservations. The same can't be said for the times that restaurants have lost my reservation until I showed them the confirmation and the multiple times I have been made to wait beyond my reservation time as they seated walk ins.

G
vipGuillermo
Mexico City
9 reviews
Dined on February 2, 2020
Overall5food3service4ambience5

Nos trajeron costillas frías mal x eso

Hard Rock Cafe - San Antonio
Responded on February 3, 2020

Gracias!!!!

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OpenTable Diner
Monterrey
1 review
Dined on February 2, 2020
Overall4food4service5ambience4

Great food and great beer to watch the superbowl!!

Hard Rock Cafe - San Antonio
Responded on February 3, 2020

Thank you for choosing us!!!

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CC
CarlaC
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

We had so much fun! We enjoyed the superbowl game and everyone was very attentive

Hard Rock Cafe - San Antonio
Responded on February 5, 2020

Glad you enjoyed your time with us Carla!

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OT
OpenTable Diner
San Antonio
3 reviews
Dined on February 1, 2020
Overall5food2service5ambience5

Service was great. Food was just ok. Steaks we ordered were very tough

Hard Rock Cafe - San Antonio
Responded on February 4, 2020

Thank you for the great rating.

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U
vipUsaf2go
San Antonio
8 reviews
Dined on February 1, 2020
Overall4food4service4ambience5

Overall great meal and service. We sat outside and that was awesome. Service was better than what we expected based upon the number of guests.

Hard Rock Cafe - San Antonio
Responded on February 2, 2020

Thank you very much!!!

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MV
MariaV
1 review
Dined on February 1, 2020
Overall3food4service3ambience5

Food was very expensive and service was slow. Ambiance was good

C
Chrism
1 review
Dined on January 26, 2020
Overall5food4service5ambience5

Better than I expected. First time goin, plan on goin again. Highly recommend.

Hard Rock Cafe - San Antonio
Responded on January 29, 2020

You rock Chrism!!! Thank you!!

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OpenTable Diner
Austin
1 review
Dined on January 25, 2020
Overall4food3service5ambience5

Great atmosphere and good service. Food was okay but restaurant is known more for the atmosphere.

Hard Rock Cafe - San Antonio
Responded on February 9, 2020

Thank you for visiting us and hope to see you again!

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OpenTable Diner
1 review
Dined on January 19, 2020
Overall4food4service4ambience5

My birthday

Hard Rock Cafe - San Antonio
Responded on January 25, 2020

Appreciate your business and happy Bday.

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SS
ShiShi210
New York Area
1 review
Dined on January 1, 2020
Overall2food2service3ambience2

Unfortunately, the restaurant is undergoing remodeling so the displays were practically nonexistent, the general decor/furniture was very basic and looked sparse and cheap, and the menu had minimal choices compared to the past. This was my niece's first time at a Hard Rock so we were disappointed. The Hard Rock experience just wasn't there.

OT
OpenTable Diner
Tampa
5 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Christmas Day

Hard Rock Cafe - San Antonio
Responded on December 30, 2019

You are the best!!!!!

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OT
OpenTable Diner
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Always the best to eat at in every Hard Rock Town

Hard Rock Cafe - San Antonio
Responded on December 17, 2019

Thank you very much!!

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SS
StacyS
1 review
Dined on December 12, 2019
Overall4food5service4ambience3

Overall the food and service were fantastic. The restaurant was quiet at the time of our visit which was nice since we were there for a team luncheon for work so we were actually able to hear one another. The only negative I would say would be that the host that greeted most of us when we arrived was not that friendly and to some appeared rude. It had been a number of years since I had been there, but after this event I will definitely return.

Hard Rock Cafe - San Antonio
Responded on December 16, 2019

Thank you Stacy!

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GB
GlennB
1 review
Dined on December 9, 2019
Overall5food5service5ambience5

Typical Hard Rock cafe with guaranteed good service en delicious food

Hard Rock Cafe - San Antonio
Responded on December 12, 2019

You are the best GlennB!!!!!

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FAQs

Hard Rock Cafe - San Antonio offers takeout which you can order by calling the restaurant at (210) 224-7625.

Hard Rock Cafe - San Antonio is rated 4.2 stars by 314 OpenTable diners.

Hard Rock Cafe - San Antonio does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - San Antonio