Hard Rock Cafe - San Antonio
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Went with my family...party of 9. So glad we used OpenTable to make a reservation 30 minutes before we left the house. When we go their the wait was over an hour.
Everyone had burgers and they were delicious!!!!
I’ve been to the one in NY and was expecting the fun show type atmosphere. This one seemed a loud, overpriced pub/bar type place. Not the fun celebration of music like I experienced before.
Good food. Fun atmosphere on the Riverwalk. Lanterns to keep us warm on a cool February evening.
Valentine’s Day dinner
I’m on with three of my good friends and we had an awesome time it was their first time there and they love the food and we bought a bib
Pricey and Expensive Expensive Pricey Expensive Pricey Expensive Pricey Expensive Pricey Expensive Pricey Expensive
Not on a festive day like valentines weekend, it was a long wait and my steak was not to order and it was a bit pricey for what I paid I expected my steak to be cooked to my liking!
Great experience loved the atmosphere!
While a little loud, it added to the great experience of Hard Rock. Service was great, food was great, and the overall environment on the river walk was great. Would defiently come again and recommend!
I had a reservation for 6:15pm but they didn’t seat us until 6:30pm. What’s the point of a reservation if you have to wait?
Took way to long to give us our seats, music was too loud and not fast service.
Overbooked on Reservations! Had a reservation booked 3 weeks in advance, and upon arrival, waited past reservation time, then some! We left!!! Horrible experience!
We booked here because it was Valentine’s Day and we knew every restaurant would be slammed. Our booking time was 6:30. We waited about 20 minutes and then stood at the hostess stand so we wouldn’t be forgotten. We were sat around 7:00.
We both had the cob salads. They were not very good. The cauliflower buffalo wings were pretty good though. Hard Rock is not a place I would return to eat.
Very nice service and great food a little pricey but it was good
Restaurant was a lot of fun and food was good. However our waitress dropped an entire tray of drinks on my husband and myself. One hitting my husband in the back of the head. Glass crashing down, soaking wet. It was cleaned up and we moved down to another table. However a manager NEVER came by to check, apologize, or even offer anything. In addition, a wet floor sign was not put up either leaving risk for other diners.
Good place to eat on the Riverwalk. Good value for your money, great service. Nice bar. We came here with our 2 young teenagers
My boyfriend and I visited for a date during PAX South and the food was fantastic. We were one table from the river and the outdoor seating was great. The best burger I've ever had. We definitely understand the hype behind this restaurant.
Another tourist trap. Mediocre food, way overpriced, too loud to talk, terrible service. But, I did get to teach my nine year old daughter about good music.
Excellent service and the burger was great. To top it off the desert was piled high and very delicious.
Service was great and food out fast. Food was very good.
Drinks were good but pricey.
Food was fair.
Music and ambiance were the same as other locations.
We are eternally grateful for Hard Rock for accommodating our big group and welcoming us graciously when we were late. We had to make three different reservations in order to make our big group work and it miraculously worked out. This was our team dinner for the gymnastics team and it was perfect with the tables and stage. The staff were friendly, professional, patient and efficient. We will definitely be back when our team competes in San Antonio! Thank you thank you!
Delicious food, friendly staff, and overall fun atmosphere! I would definitely recommend this restaurant to anyone looking for good food for good prices.
Brirthday very nice
14th birthday party was perfect here! Our two tables were close and everything worked out awesomely!
Asked for hamburgers to be medium and they were super rare
Very very noisy
A cold draft was blowing on us as we were seated near the door
Hostess acted like she was high and let us follow her around the dining room to a table right next to the hostess station. My seat was soaking wet. The waitress was over worked and not familiar with the menu. The food took forever but was good. We asked for chocolate ice cream for dessert and the waitress said they did not serve chocolate ice cream. We said your menu says you have chocolate and vanilla ice cream and then she checked the menu. I guess to see if we were telling the truth. My brother was in from out of town. Not a good experience and embarrassing. Plus the bathroom was filthy.
Server was rude, got everyone’s order incorrect, and then acted mad at us for asking for a new server. She gave attitude to my mother and was short with everyone at the table. Food came out wrong and we waited atleast 45 min for drink refills. The restaurant wasn’t busy and it was supposed to be our Christmas Dinner. Terrible experience overall and a huge disappointment for our holiday vacation.
Waited an hour with reservations.
Made a reservation for 8pm, checked in early and told it’ll be an hour to two hours with 12 guests ahead of me. Wasn’t done eating until after 10 pm and they were still behind. Totally surprised as why be able to make a reservation if can’t get in anywhere near that time? I suggest reducing the amount of available reservations on holiday weeks so it’s only walk up service as we would have found a place to eat prior to returning to the Riverwalk area from Sea World had we known how overcrowded it was on Christmas Eve. Even McDonalds had to have someone at the door controlling the amount of guests at 9 pm. Not sure why Christmas Eve was so busy but all restaurants were unprepared for the hotels to be sold out even with the holiday and Alamobowl game. Our waiter however, was awesome and he was very friendly and patient despite the overwhelming and sometimes rude crowd!! Good job to him!!
Although we had a reservation for 7:30, we were not seated until 8:45 despite arriving at 7:05. We were advised that we could “stand at the bar and elbow people and tell them to move” if we wanted to be seated earlier.
not the best place on the river walk to eat, I’m not one to complain so I’m not going to but there are other restaurants on the river walk that top this.
Great service, food and music!
There was a bit of confusion when we arrived, but it was quickly and efficiently handled. We had the most perfect seating and the service was great! The food was perfect and the whole family was happy. WIN!!
30 minutes behind on reservation
We had a great time with great care and understanding. We will return too!
It was fantastic!
Anniversary - staff knew and made it a special night or us. Both Charles and Jennye were outstanding and very attentive.
Perfect wedding anniversary date!
Our waiter Oscar was great! Food was very yummy!! Had a wonderful birthday there