Hard Rock Cafe - Pigeon Forge

4.4
220 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Experiences

  • Big Game Viewing Party

    $31.00 per personPrepaid

    Feb 7, 2021 only

    Join our Big Game Viewing Party and receive a Choice of 3 Appetizers and 5 Domestic or Import Bottle Beers. Price is $62.00 per couple and includes tax. Full menu and additional beverages available for purchase. Reservation includes socially distanced seating for entire game.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 220 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.4
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
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CB
CourtneyB
1 review
Dined 2 days ago
Overall5food5service5ambience5

The food was amazing and I love the atmosphere of this restaurant.

OT
OpenTable Diner
E. Tennessee
1 review
Dined 4 days ago
Overall5food5service5ambience5

The waiter Robert , I think that was his name was so nice he was always around when we needed something , he made sure my daughter’s 19th Birthday was a blast we had the restuarant all by ourselves food was amazing as well

TW
TommyW
1 review
Dined on January 12, 2021
Overall5food5service5ambience5

Am amazing experience for my fiance and myself, is highly recommend it for anyone looking to have a great night out in a great atmosphere with very attentive staff and an amazing time with those you love. 5 out of five

OT
OpenTable Diner
1 review
Dined on January 9, 2021
Overall5food5service5ambience5

Good service, good food, and they are following Covid guidelines!

P
Private
1 review
Dined on January 8, 2021
Overall4food5service5ambience5

The food was great. We had two managers check with us and ask us how things were. The only issue is the pricing of the food. The food is 20-30% higher from other restaurants we went to.

CW
CassieW
1 review
Dined on January 7, 2021
Overall5food5service5ambience5

Hosts, waiter, and managers were all very kind, helpful, and attentive. The food was all delicious. What a fun place to dine!

AD
AmyD
1 review
Dined on January 4, 2021
Overall5food5service5ambience5

Outstanding experience- food and service were top quality and additionally the restaurant is clearly making safety a priority. Could not have enjoyed it more. Appreciate all they are doing for guest safety and experience overall. Would definitely go back and highly recommend

OT
OpenTable Diner
Louisville
1 review
Dined on January 2, 2021
Overall4food4service2ambience4

Waiter and the person taking the temperature wasn’t very pleasant at all

g
vipgreglereneg
Birmingham
22 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

Great food and tasty options! Our server, Gabrielle was excellent and very friendly. Thanks for a great New Year’s Eve dinner!

OT
OpenTable Diner
1 review
Dined on December 31, 2020
Overall2food1service5ambience2

Service was great but I would’ve rather eaten McDonald’s to be honest

DW
DonnaW
Baton Rouge
2 reviews
Dined on December 31, 2020
Overall4food5service2ambience5

Food and atmosphere were great. The waitress refused us desert because she said they have other reservations coming. We had been there only 40 minutes. The manager was polite and offered us complimentary deserts.

OT
OpenTable Diner
Richmond
4 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

We had an excellent late lunch. Group of six seating away from other diners. The food was delicious and our server, Ashley, took our complicated order without pen & paper and got everything correct.

F
vipFoody
Charleston
10 reviews
Dined on December 28, 2020
Overall5food5service5ambience5

The kitchen actually messed up our order but they went above and beyond to fix it. Nobody’s perfect. We all make mistakes. It’s how we respond to those mistakes that matter. I would absolutely recommend this restaurant. Great food and awesome staff.

OT
OpenTable Diner
1 review
Dined on December 25, 2020
Overall1food1service3ambience2

We were at Hard Rock Christmas Day. With reservations, and thank goodness! We were seated immediately but as soon as our waitress came to the table she let us know that the kitchen was slammed with take out orders and they were getting those out before the dining room orders. We waited over 2 hours for just appetizers! Our waitress told us they tried calling corporate all day to be able to get dining room customers orders taken care of first but it was never fixed. The only enjoyable experience was our waitress, Whitney. For the cost of the food, and the wait, we will not be back next year. Obviously it didn’t matter to Hard Rock if we were there or not or if we would be back. Next year we will take our money elsewhere.

OT
OpenTable Diner
Miami
2 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

Awesome waitress went above and beyond
Food was great, best cheese fries I’ve ever had

OT
OpenTable Diner
San Francisco
1 review
Dined on December 21, 2020
Overall5food5service5ambience5

We were simply on vacation and I collect the Hard Rock shot glasses from wherever we travel.

OT
OpenTable Diner
Tahoe
1 review
Dined on December 20, 2020
Overall5food5service5ambience4

Great efforts for covid 19 safety, appreciated!

OT
OpenTable Diner
1 review
Dined on December 18, 2020
Overall5food5service5ambience5

Great food and service

t
thesmomo
Atlanta
1 review
Dined on December 14, 2020
Overall5food5service5ambience5

Outstanding dining experience with excellent Covid/social distancing protections in place. The appetizers and entrees was delicious. Our server, Robert, was everything you could ask for - friendly, attentive and well informed about the area and other little known facts :)
Of all the places when dined at while in town, HRC had the best overall experience.

SJ
ShawnJ
Louisville
13 reviews
Dined on December 13, 2020
Overall5food5service5ambience5

Wonderful evening!! Thank you!

AS
AnisaS
1 review
Dined on December 8, 2020
Overall3food2service2ambience4

I ordered a hamburger. When it came out it was dry and so hard. I couldn’t eat it. Our waiter was not very friendly. But when I told him about the burger the manager came of and offered me a free dessert on the house! The loaded fries were amazing!

OT
OpenTable Diner
1 review
Dined on December 6, 2020
Overall5food5service5ambience5

Awesome experience.

C
Customer
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Our waiter was very friendly and was always checking on us.

OT
OpenTable Diner
Nashville
1 review
Dined on November 26, 2020
Overall1food1service2ambience1

I completely understand that I went to dinner on Thanksgiving. The food was just plain disgusting.

JD
JeffD
E. Tennessee
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Had a good meal food was great. Waitress was AWESOME. It would be great if yall would put the big Christmas tree 🎄 back up next to the kitchen door for next year. Tha ks in advance.

OT
OpenTable Diner
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

We had our Thanksgiving meal here & it was wonderful!

KH
KennethH
Miami
1 review
Dined on November 26, 2020
Overall1food1service1ambience3

STAY AWAY!!! My Thanksgiving experience was extremely disappointing. The Thanksgiving meal tasted like it was made the day before and re-heated. After our salty dinner we ordered desert in the hopes of saving something from this miserable experience. I’m pretty sure the pie was bought at the local gas station. To add insult to an already disappointing evening the waitress didn’t bother to remove any of our dinner plates from the table before serving it. There was no room for our pie plate so she squeezed the desert in the middle of our two dinner plates, precariously perched on the edge of the table. Although we asked several times she didn’t remove any of our plates until we paid the bill. Sad part is they weren’t busy or understaffed. Staff just acted like they didn’t want to be there and everyone that showed up was a bother. Horrible experience and I would not waste your money here.

OT
OpenTable Diner
New Orleans
10 reviews
Dined on November 26, 2020
Overall5food5service5ambience5

Thanksgiving

M
Mason
1 review
Dined on November 24, 2020
Overall5food5service5ambience5

An amazing experience for our family! The restaurant was very thorough with COVID policies and regulations which made us feel safe. The atmosphere was awesome and the music was at a perfect volume level. The food was also wonderful; we all cleaned our plates. Shout out to the wonderful woman working in the gift shop for such a nice conversation. Would definitely come back!

OT
OpenTable Diner
Fayetteville
1 review
Dined on November 17, 2020
Overall5food4service5ambience5

Nice staff and fantastic at complying with Covid guidelines. Only restaurant in the Gatlinburg/Sevierville area we felt comfortable at eating during the pandemic.

A
Anniversary
Richmond
5 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

Hard Rock is one of my favorite brands. I love the decor, memorabilia and overall ambiance. The wait staff are always friendly and helpful, and the food is delicious.

JH
JulieH
Houston
1 review
Dined on November 12, 2020
Overall3food3service4ambience4

We really wanted Fajitas and they were serving them but only for the family meals and there was just 2 of us. Not sure why they can’t serve these in any form except the family meals.

CF
CourtneyF
1 review
Dined on November 8, 2020
Overall3food2service4ambience4

Food was mediocre. Definitely stick with the burgers. Hubby's steak was under cooked and when returned it was tough. Vegetable with it was barely cooked.

CB
CodyB
1 review
Dined on November 7, 2020
Overall5food4service5ambience5

Was really fun and the food was a delight and a lot of friendly staff

RW
RicoW
1 review
Dined on November 6, 2020
Overall5food5service5ambience5

This was my second time dining at Hard Rock Cafe.I dined at Hard Rock Café in Houston, Tx 20 something years ago with my classmates from high school. I enjoyed my dining experience at Hard Rock in Pigeon Forge, TN.The waiter we had to serve us was amazing and he was very pleasant. The food was very delicious ..i would definitely recommend it to friends and family to dine at.

HH
HeatherH
1 review
Dined on November 5, 2020
Overall5food4service5ambience4

The service was amazing. We really appreciated all the help from the manager while dining and even while shopping. She was so generous!

OT
OpenTable Diner
E. Tennessee
1 review
Dined on November 1, 2020
Overall5food5service5ambience5

Wonderful atmosphere and food! They even have vegan choices. Also, they are the only restaurant in Pigeon Forge, TN that we found were taking COVID-19 seriously. They gave masks out and check temperatures of everyone entering. The staff was wonderful and we like the restaurant so much that we went several times during our visit.

AC
AmandaC
1 review
Dined on October 31, 2020
Overall5food5service5ambience5

It was amazing. The food was great and so was the service

OT
OpenTable Diner
East Texas
1 review
Dined on October 28, 2020
Overall5food4service5ambience5

Loved that they checked our temp before entering. Glad. To see they take Covid seriously. We were seated promptly. Our waitress was very good and the manager came to greet us as well as check on our food once it was delivered to the table. Overall very good experience.

OT
OpenTable Diner
San Francisco
1 review
Dined on October 25, 2020
Overall5food5service5ambience5

The GM was so friendly! She really made it a wonderful first Hard Rock experience for my little ones! Even gave them a free bracelet from the gift shop!! We had a great stay in Pigeon Forge!

FAQs

Hard Rock Cafe - Pigeon Forge offers takeout which you can order by calling the restaurant at (865) 430-7625.

Hard Rock Cafe - Pigeon Forge is rated 4.4 stars by 220 OpenTable diners.

Hard Rock Cafe - Pigeon Forge does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Pigeon Forge