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Hard Rock Cafe - Pigeon Forge

4.4
4.4
472 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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2 people

7:00 PM


Booked 3 times today
Private dining

Private dining

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View details

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Mon–Thu, Sun 11:30 am–9:00 pm Fri, Sat 11:30 am–10:00 pm

  • Phone number

    (865) 430-7625

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Are you in search of the coolest event venue in Pigeon Forge? Look no further than the stylish and fun Hard Rock Cafe Pigeon Forge. Whether your hosting a business convention, rehearsal dinner or holiday party. We have the space you need for a flawless event. We offer customized catering, entertainment options and unique merchandise to complement your event.

  • Private party facilities

    Our Pigeon Forge Cafe offers a number of flexible event spaces that accommodate up to 450 guests. Seated dinner and reception-style layouts are available, so choose the one that best fits your event.

  • Private party contact

    Pigeon Forge Sales Team: (888) 660-2083

  • Neighborhood

    Pigeon Forge

  • Cross street

    Music Rd.

  • Parking details

    Public Lot

  • Public transit

    Trolley stop and visitors center at stop light zero on the Parkway in Pigeon Forge, just a few yards from the Cafe entrance.

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

What 472 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Loved For

  • East Tennessee

    Kid Friendly

  • East Tennessee

    Hot Spot

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Filters

  1. SO

    StephanieO

    Birmingham

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Great service and great food as always!
  2. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food2service3ambience3
    First I told the waitress it was my nieces 7th birthday and they didn’t even acknowledge her. Second, we got our food and the chicken tenders were cold, fries were barely fried and then they waited until we finished our meal to tell us it was CASH only! We never carry cash on vacation only credit cards. So now we have to pay a cash advance fee for getting money out at the ATM. THAT SHOULD HAVE BEEN DISCLOSED AS SOON AS WE WALKED INTO THE BUILDING. Basically they kept that from you so you would eat and then have to struggle to find cash or pay a fee at THEIR ATM. Will not recommend and will never be back. Tennessee is a yearly trip and several friends also come yearly. I will definitely tell them how lack luster and inconsiderate this place was. I’ve been to hard rocks all up and down the east coast. Even in New York City the staff was SUPERB. I assumed because Tennessee is a home and family town that this one would be on the same level or better. This one didn’t even reach the bottom tier. It’s sad because I love Hard Rock Cafe. Maybe management needs to do some additional training on customer service and simple etiquette. Just a suggestion from someone who works in management at a healthcare facility where customer service is out first concern.
  3. m

    mnewyork

    New York Area

    1 review

    3.0

    1 review

    Dined on August 6, 2022

    overall3food2service3ambience2
    Underwhelming. Poor food, not an exciting experience. Needs to be refurbished.
  4. OT

    OpenTable Diner

    Unspecified

    1 review

    1.0

    1 review

    Dined on August 5, 2022

    overall1food1service1ambience3
    Overpriced. Many food items were just not cooked well. Orders were missing. Drinks were forgotten. Expected a lot better food quality for the price. I don’t blame the entire staff since it looked like they were short handed but for the price it just seemed like the food was very basic and low quality.
  5. WS

    WendyS

    Philadelphia

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food3service5ambience4
    Front desk staff was miserable, waiter was amazing. Food was mediocre.
  6. TS

    TeeaS

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5
    Great food excellent service I would definitely go back
  7. LW

    LisaW

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5
    I can always reserve a table at HRC. The food is always great and I love looking at the memorabilia. I have visited many HRC in the United States and in the UK, Glasgow and London and every one is just fantastic. Thank you so much for the birthday bogo. I look forward to it every year.
  8. EJ

    EbonyJ

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food4service5ambience5
    Atmosphere is great. Got in and got out in a good amount of time. Ribs and bbq pull pork sandwich was tasty
  9. SH

    ShaneH

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on July 25, 2022

    overall3food5service3ambience5
    I love the decor of hard rock and the food is good…but the prices just don’t create enough value. A burger is $20. The cheapest steak is $32. Thats double what you normally pay at outback or roadhouse. Not worth the upcharge
  10. HP

    HelenP

    Kansas City

    1 review

    5.0

    1 review

    Dined on July 25, 2022

    overall5food5service5ambience5
    We sat outside with a pet. The service was great, and so was the food. Our pet was even able to eat with us!
  11. R

    Roblamb

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5
    This is one of the best restaurants I’ve eaten at in a long time. I highly recommend it.
  12. C

    Chris

    1 review

    3.0

    1 review

    Dined on July 23, 2022

    overall3food1service5ambience5
    More expensive applebees. I really didn’t care for it !
  13. SF

    StacyF

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service5ambience5
    Our waitress was wonderful and our food was delicious!
  14. JB

    JuleBK

    1 review

    5.0

    1 review

    Dined on July 18, 2022

    overall5food5service5ambience5
    My gluten free meal was very good, and I was pleasantly surprised with a gluten free brownie for dessert. Food and service were exceptional.
  15. JR

    JulianR

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food2service2ambience4
    We were rushed out even though nobody behind us. Good quality absolutely not what it used to be at Hard Rock!
  16. RC

    RachaelC

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5
    Wonderful weather. View was perfect. Food was excellent. Waitress was wonderful. Treated our dogs like kings.
  17. GG

    GretchenG

    1 review

    5.0

    1 review

    Dined on July 14, 2022

    overall5food5service5ambience5
    Some parts were loud, it’s a Hard Rock. Where we were sitting was quiet enough to still have conversations at a normal level.
  18. VK

    ValerieK

    1 review

    2.0

    1 review

    Dined on July 14, 2022

    overall2food3service3ambience3
    Food not as described or pictured for some of us- 15 minutes between when first person was served and when we had to ask for the last persons food- awkward!
  19. MA

    MikeA

    1 review

    5.0

    1 review

    Dined on July 13, 2022

    overall5food5service5ambience5
    Made reservations online for my family while on vacation. Arrived a bit early so we shopped in the store. Dinner and service were excellent. Would recommend.
  20. NB

    NikkiaB

    1 review

    3.0

    1 review

    Dined on July 12, 2022

    overall3food2service3ambience3
    Service was fast, food was mediocre compared to other Hard Rocks that I've visited. The primary issue was the waiter... he was creepy... kept hanging around the table wanting to chat since the restaurant was slow at the time. About $80 for 2 adults and 1 child. My son couldn't get his preferred drink of lemonade because they only had specialty lemonade made in the bar.... checked it off the list, won't go back to this one.
  21. N

    Neveragainhardrock

    1 review

    1.0

    1 review

    Dined on July 10, 2022

    overall1food1service1ambience1
    Food was terrible .. waitress let drinks stay empty .. couldn’t understand what anyone was saying and they had attitudes because of it .. I was sooooo excited to eat there but never again ..
  22. ML

    MadiL

    New England

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5
    This was my first time eating at a hard rock cafe. Eden was absolutely amazing. She was super attentive I felt I was never in need of anything she was just on top of it. Food was good and came out in a appropriate about of time. Over all a good experience.
  23. H

    Hardrockcafe

    Columbus

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food4service5ambience5
    It was so cool and amazing with the amount of history that was there!! I loved the people and everything about it!!
  24. CG

    CGIRLKY

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service4ambience5
    This was the best experience ever! The food was awesome!!!
  25. MT

    MaryT

    1 review

    2.0

    1 review

    Dined on July 8, 2022

    overall2food2service2ambience3
    We were very dissatisfied with the food we had that evening. Service was mediocre. We were not impressed at all being that it is supposed to be a top rated restaraunt.
  26. EP

    EricP

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5
    Food was good. Place was nice inside and out. Would go to again.
  27. OT

    OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5
    Our waitress was amazing!!!!!!! Could not have asked for a better server. Forgot her name but she had stars tattooed under her eyes and made my daughters birthday very special.
  28. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 7, 2022

    overall5food5service5ambience5
    The nachos were amazing! You get plenty of food for the price
  29. OT

    OpenTable Diner

    Exclusive

    1 review

    2.0

    1 review

    Dined on July 6, 2022

    overall2food1service3ambience3
    Wife complained her Impossible burger smelled like a wet dog very politely to server. Server agreed that she smelled it while bringing it out and it was terrible but she still brought it out anyway. Other food was not good…kids chicken was just pure grease and neither kid would eat, my burger did not settle well at all. When I got the bill it included a meal we did not order and was no credit given for the disgusting Impossible burger. The waitress removed the added meal and egg plus removed the worst of the meals in the Impossible burger. We spent a lot of money on a pretty disgusting meal. The atmosphere was cool like any Hard Rock, that is where the good ended.
  30. PO

    POlson

    Chicago

    1 review

    3.0

    1 review

    Dined on July 6, 2022

    overall3food2service3ambience2
    Not the best Hard Rock I have visited. Food was okay but over priced for what you got.
  31. MB

    MorganB

    1 review

    3.0

    1 review

    Dined on July 6, 2022

    overall3food5service2ambience5
    We didn’t get refills on time and the speed of service was very slow.
  32. JR

    JessicaR

    1 review

    5.0

    1 review

    Dined on July 5, 2022

    overall5food5service5ambience5
    Great service and good food. Will be back another time
  33. MF

    MichelleF

    1 review

    3.0

    1 review

    Dined on July 3, 2022

    overall3food3service3ambience4
    It didn’t seem exceptionally clean. The tables and chairs were sticky and the front doors hadn’t been cleaned in awhile. I was doing ok until the manager with a ring in her lip was twisting said lip ring with her hands in between food deliveries.
  34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5
    Made a reservation for my boyfriends bday. We were out at a table really fast, great server, amazing food.
  35. DM

    DebbieM

    Cincinnati

    1 review

    1.0

    1 review

    Dined on July 2, 2022

    overall1food2service1ambience2
    Our service was not great. The waitress was not a happy camper. Literally felt like we were a burden to take care of.. she fake smiled to us twice and all the other interactions were begrudgingly awful for her. We still tipped her well. The bill was high for the food we received and nothing to write home about. 👎👎👎👎👎👎
  36. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on June 29, 2022

    overall5food5service5ambience5
    It was amazing!! We had reservations. We didn’t wait at all. Quick service. Friendly waitress. Amazing food.
  37. KH

    KaiteH

    1 review

    2.0

    1 review

    Dined on June 28, 2022

    overall2food5service1ambience3
    Our server basically ignored us. I put down we had a birthday and it wasn’t acknowledged. Food was wrong and one order was very late in coming out. Drinks were not refilled unless we asked. Super not happy with the experience we had. Food was great though.
  38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 28, 2022

    overall5food4service5ambience4
    The music was the only downside. I have listened to a lot of rock music in my life and I only knew 2 out of 6 bands that were played. The Moonshine burger was the highlight of the experience.
  39. FF

    FamilyFun

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5
    Our server was great!! Great experience overall!!
  40. OT

    OpenTable Diner

    Louisville

    8 reviews

    5.0

    8 reviews

    Dined on June 24, 2022

    overall5food5service5ambience5
    Excellent experience and Mike the waiter was awesome

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Hard Rock Cafe - Pigeon Forge offers takeout which you can order by calling the restaurant at (865) 430-7625.

Hard Rock Cafe - Pigeon Forge is rated 4.4 stars by 472 OpenTable diners.

Hard Rock Cafe - Pigeon Forge does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 3 times today
Google Map for Hard Rock Cafe - Pigeon Forge

2050 Parkway, Pigeon Forge, TN 37863

Dining areas

Additional information

  • Cross street

    Music Rd.

  • Neighborhood

    Pigeon Forge

  • Hours of operation

    Mon–Thu, Sun 11:30 am–9:00 pm Fri, Sat 11:30 am–10:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Public transit

    Trolley stop and visitors center at stop light zero on the Parkway in Pigeon Forge, just a few yards from the Cafe entrance.

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (865) 430-7625

  • Catering

    Are you in search of the coolest event venue in Pigeon Forge? Look no further than the stylish and fun Hard Rock Cafe Pigeon Forge. Whether your hosting a business convention, rehearsal dinner or holiday party. We have the space you need for a flawless event. We offer customized catering, entertainment options and unique merchandise to complement your event.

  • Private party facilities

    Our Pigeon Forge Cafe offers a number of flexible event spaces that accommodate up to 450 guests. Seated dinner and reception-style layouts are available, so choose the one that best fits your event.

  • Private party contact

    Pigeon Forge Sales Team: (888) 660-2083

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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