Hard Rock Cafe - Pigeon Forge

4.5
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119 Reviews
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$30 and under
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American

Top Tags:

Casual
Fun
Hard Rock Cafe has been serving East Tennessee locals and visitors for more than 15 years. Our Pigeon Forge location features 12,000 square feet of stylish space, which includes seating for more than 400 guests, private event space for up to 450, and outdoor patio (dog friendly patio section), a live music stage and a Rock Shop. Hard Rock Cafe Pigeon Forge offers a unique look at the history and future of music, with 3 unique dining areas featuring memorabilia from 3 of our favorite musicians: Dolly Parton, Jimi Hendrix, and Madonna. There are hundreds of collectible items on display in our cafe, with a few highlights being a Taylor Swift vintage lace dress, frayed pants wore by Shania Twain, riding gloves and a coat owned by Priscilla Presley, and a 3-tier skirt with rhinestones worn by by local legend Dolly Parton. Pigeon Forge is known as the center of fun in the Smokies, and our cafe is located in the center of it all.
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Specials

Thanksgiving Dinner Special Menus & Offers

Thanksgiving is a time of year to say thanks! We will fill up fast so reserve a table! THANKSGIVING DINNER: Slow-roasted turkey breast, roasted fresh vegetables, home-style stuffing, creamy sweet potato mash, cranberry sauce finished with a traditional turkey gravy-$26.95 Pumpkin Pie $8.95

Thursday, November 28, 2019

Christmas Eve Special Menus & Offers

We are open! Celebrate the Holidays with Hard Rock. Join us for our Holiday Menus. {Festive Lunch Menu -available until 4PM} 2-Courses $27.95 3-Courses $32.95 {Mistletoe Menu} 2-Course $33.95 3-Course $39.95 Enjoy delicious choices from Bangkok Shrimp to Holiday Brownie!

Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

We are open! Celebrate the Holidays with Hard Rock. Join us for our Holiday Menus. {Festive Lunch Menu -available until 4PM} 2-Courses $27.95 3-Courses $32.95 {Mistletoe Menu} 2-Course $33.95 3-Course $39.95 Enjoy delicious choices from Bangkok Shrimp to Holiday Brownie!

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Rock in the new year with Hard Rock Pigeon Forge! Get your ticket now for our New Year's Eve Bash. $40 per person includes one (1) complimentary adult beverage and party favors. Free refund for cancellations received by 5pm on December 16, 2019. NO REFUNDS AFTER THAT DATE! Call for more details.

Tuesday, December 31, 2019

What 119 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.4
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
5
4
3
2
1
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WB
1 review
Dined on October 16, 2019
Overall 5food 5service 5ambience 5

My server was amazing and food was great! We loved going around the restaurant seeing the different Memorabilia!

MH
1 review
Dined on September 28, 2019
Overall 4food 4service 4ambience 3

Food and service was very good, but very expensive. $80 for burgers for three people for lunch is way too expensive in my opinion. We won't be going back very often for this very reason.

OT
Chicago
1 review
Dined on September 3, 2019
Overall 5food 4service 5ambience 5

Our server was very patient with us and explained everything to us that was on the menu. The food was delicious and the drink was fabulous. We enjoyed our time here

OT
1 review
Dined on August 31, 2019
Overall 5food 4service 5ambience 4

We went in for our anniversary. They were sweet and gave us a card with little gifts innit. I used the gluten-free menu it could use more options on it and prices added to it would of been great. Also the staff hovered instead of just hanging back and seeing that we were ok. Once the main waitress left at 8 we were forced to pay even though we weren't ready to leave. Then we got no more attention

OT
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Amazing! Friendly staff and great food. Can't kill rock n roll!

ND
Tampa
6 reviews
Dined on August 16, 2019
Overall 2food 2service 2ambience 1

Went to this Hard Rock with my family after spending the day in Gatlinburg. From the beginning, things were not great....

First we were seated - we asked to get a high chair which was provided but the staff member did not remove the extra chair for us. We had to do this ourselves.

Second - the heat. It was well over 85 degrees outside but it was cooler outside than it was in the restaurant. After spending all day in the sun, having air conditioning would have been a plus.

Now for the food - the food was really expensive for what it was and honestly wasn’t worth the money. Some at my table loved their dish but my salad wasn’t even on par with McDonalds.

I left really disappointed as we used to go to hard rock every year after spending the day in gatlinburg but hadn’t been for a long time. We sure will not be going back to this location in the future.

Save yourself the trouble and go to one of the stampedes instead.

OT
E. Tennessee
1 review
Dined on August 11, 2019
Overall 5food 5service 5ambience 5

Great atmosphere, positive environment, our server Robert was absolutely amazing and on top of everything. I highly recommend a visit.

ER
1 review
Dined on August 9, 2019
Overall 4food 4service 3ambience 3

We made reservations and it was suppose to be a surprise for my daughter. On the reservation I put it was for a birthday and no one ever said anything else about it. We were a little early for our reservation but they never even acknowledged it. Also the air was broken and it was so hot and humid inside. They could have at least put a note on the door to let customers know.

OT
Washington DC
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 4

Food was excellent and service was outstanding. Will definitely be back again.

LJ
Charleston
54 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Great service, good food. Loud.

OT
West Virginia
1 review
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

On our vacation and we loved eating there

OT
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Our waiter was awesome! We made a reservation which is highly recommend. We got seated as soon as we walked in the door. Our food was amazing atmosphere was great. We will be returning.

KG
1 review
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

We've been dining and enjoying the Hard Rock for more than 20 years! The food, service, drinks and music are top of the list! We made a reservation just a day in advance of our visit. We were there to hear our niece, HOPE GRIFFIN, in concert on Friday night. Oh, did I forget to mention -- the Hard Rock has AWESOME music!!! We will be back again and again -- we recommend it highly to everyone! It's a don't miss -- no matter which one you visit.

OT
1 review
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

Very nice place with great staff

KF
1 review
Dined on July 16, 2019
Overall 4food 5service 5ambience 2

The food and service were great! The only problem I had was the choice of music played in the large video screens. I had my young and teen children with me and the videos played were obscene, borderline pornography. I get that it's a Rock and roll restaurant. That said there is a responsibility to provide music videos that do not promote drugs and pornography. I frequently visit Hard Rock Cafe when traveling, and that is this first time I have experienced these types of obscene videos. Mostly it's old rock and roll, the staple of music history, with modern tunes mixed in. I would not go back to this location if the music choice does not change.

PF
E. Tennessee
1 review
Dined on July 14, 2019
Overall 3food 1service 3ambience 4

The steak salad was delicious, but extremely under cooked. I ordered it medium rare but it ranged from blue to raw. I like rare steak and ordered it more well done than my preference just in case, but I have trouble when it’s raw in the middle. The bbq pork sandwich tasted reheated, though the beans and fries were delicious.

JP
Atlanta
2 reviews
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

Awesome menu and great food at Hard Rock Cafe! Our waiter was excellent and made the experience memorable!

MP
1 review
Dined on July 13, 2019
Overall 2food 3service 5ambience 3

Visited on a Saturday, at dinner time. Restaurant was less than half full, should’ve been a hint. Food was OK, but very overpriced. Family of five, four of us had cheeseburgers, and one had a salad. Small appetizer for the table, soft drinks only, no alcohol. $140. Atmosphere was nice.

JM
1 review
Dined on July 10, 2019
Overall 5food 5service 4ambience 5

Pricey, but overall great experience. Server was a little too quiet

M
1 review
Dined on July 8, 2019
Overall 3food 4service 4ambience 3

I really like that I can make reservations its one of the fee places there that I know I can. And am I taken back at my reservation time. And honestly that is what keeps me coming back. I do enjoy the food but it is on the expensive side for us but not having to stand around and wait for hours is worth it for us!

W
New York Area
7 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Our waiter Jesse was very attentive. Service was fast, the food was tasty. The band Kincaid was very good. The restaurant was spacious. Design on the interior was a little different than other Hard Rock Cafes I have been to.

CH
1 review
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

The food was really good and the noise level was good with great music playing

CD
1 review
Dined on June 28, 2019
Overall 3food 4service 3ambience 3

My other experiences at other Hard Rock Cafes has been much better in every way. The band we wanted to see had two start times listed on two websites, one at 8:00 pm one at 9:00 pm. I asked for a 7:30 pm reservation "away from the stage". We were seated adjacent to the stage where we would have been to the side of said band, but could not even see the stage. The band never even played; we found out a band was playing at 9:00 pm but not the bluegrass one we were expecting. We could not understand the waitress and she could not tell us when we asked which band was playing. It was also very loud. We ate and left right after. Also, we had our photos taken and when the man came by to explain the pricing he said we would get one thing - which was much more than what we actually got. The food was very good. Everything else fell short. On the plus side we very much enjoyed the old MTV videos/music on the screens.

MS
1 review
Dined on June 25, 2019
Overall 1food 1service 1ambience 3

No impossible burger. Was replaced with a veggie burger of some sort, but the waitress couldn’t tell me what it was made of. They were also going to charge us the same price as the impossible burger and there were not any other vegetarian options. Left before ordering and will not return.

OT
Cincinnati
2 reviews
Dined on June 23, 2019
Overall 4food 4service 4ambience 4

Great food but a bit pricey

Had appetizer. 5 adult entrees

OT
1 review
Dined on June 21, 2019
Overall 2food 2service 3ambience 3

Overpriced food. The steak had no flavor. The waitress attempted to help but didn’t know choices very well and difficult to understand her accent.

LS
1 review
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

Always the best food! So delicious! Service by Big Dan was top notch too! Always love eating there!

OT
1 review
Dined on June 18, 2019
Overall 1food 1service 1ambience 1

Service was poor. When server came to the table he wanted to take the entire order (drinks, app, main course) before anyone had time to look at the menu. Ordered drinks and appetizer. Took awhile to get. Then, took even longer to order main course. We were out of drinks by the time we finished the appetizer, after several passes by our table the server finally stopped to ask if we wanted refills. Table was never cleared throughout the time spent there. Gum was stuck to the bottom of the table along the edge where our son was able to stick his hand in it. Water leaking from the ceiling.

A
London
36 reviews
Dined on June 17, 2019
Overall 3food 3service 3ambience 4

Same old
Need to be more creative with food

KD
1 review
Dined on June 16, 2019
Overall 1food 1service 1ambience 1

Got a groupon on line for 32.00 each. It said entree. Desert and drink. When we got there they have me a menu to pick from (burger, sandwiches) this menu it's everything was less then the Groupon amount. What's the purpose of the Groupon if you are losing money?they let me chosen from a different menu which was higher prices but the food was nasty and their attitudes were not much better

SF
1 review
Dined on June 16, 2019
Overall 3food 4service 5ambience 3

Great service..food was good. But nothing to special about this one.

JS
1 review
Dined on June 10, 2019
Overall 2food 2service 4ambience 3

The service was ok
The food was not the best for what we paid. Small portions no taste.
We made reservations at 6pm on line got there at 540. Not busy tons of open tables and we were asked to wait till our reserved time?? Hostesses seemed busier conversing with each other than with customers service.

V
1 review
Dined on June 6, 2019
Overall 5food 5service 4ambience 5

Pricing could have been a little better. My main problem I had was the server treated me like I a got stood up by my date just because my date was running a little late.

NB
1 review
Dined on June 1, 2019
Overall 4food 5service 5ambience 4

Upon arriving, there were many staff at the front. A bit crowded along with guests coming in as well. We were immediately seated even though we were twenty minutes early for our reservations. We were asked to take a photo, but I refused. It seemed the staff was a bit annoyed with it. When seated, we were greeted by a wonderful personality. Robert was such a delight. He was very consistent and was never over crowding as some places I've been before. He is one reason I enjoyed my night at Hard Rock. When I return, of course he would be a request.

j
Washington DC
1 review
Dined on May 28, 2019
Overall 2food 2service 2ambience 4

The food is very expensive and the fajitas was lousy due to the peppers not being cooked and they were not sizzling barely warm. I think the meat was pre cooked. The ribs that some one else ordered were good.

S
Charleston
3 reviews
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

Great quality. Friendly staff. Food was excellent!

VR
1 review
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

Best waitress! So friendly and made my kids (ages 3 & 10) feel included every time she came to the table. We all loved her!

BS
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Great atmosphere! Server and supervisor made sure everything was well during our visit. Only reason I gave a high noise rating; there was a band playing at the time but we still thoroughly enjoyed ourselves with dinner and music! Look forward to going back.

TB
Los Angeles
1 review
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

It has good food and good service and great music.

L
Orlando
7 reviews
Dined on May 7, 2019
Overall 5food 5service 5ambience 5

Sherry our Host was wonderful and she was able to get our party together. She selected 2 very fine people to serve us and they had the menu down to help everyone in our group. If you get Frances & Matt... you will enjoy the knowledge, quick and responsible service to each guest... as I heard from several after our dining experience. We enjoy the food, service and fellowship all before the big SHOW!

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