The service was great! Food was awesome! Our server was friendly.

I have always wanted to go to a Hard Rock Cafe. Y’all did not disappoint. I loved it. Will definitely go again.

For my family and I it’s a tradition to visit all Hard Rock Cafe that we can. We have been to many and Pigeon Forge was the latest. Our dinner was spot on, the drinks were absolutely great. The service was great and overall a great experience. We loved it and would recommend it. We are looking forward to September so we can visit again.

This was my 1st experience at a hard rock. Great atmosphere, like how there were dividers in between the booths due to covid, waitress was great!!! Food was on point! My husband and I are very picky but his steak came out perfect and my burger with the shrimp and slaw on it was probably one of the best burgers I've ever had! Great experience all around.

Can't wait for the Covid restrictions go away!!! They have taken the Hard out of Hard Rock. Service was Great and food was good,but the party wasn't there....

The service was great. The food was delicious. A little pricey

The Hard Rock is my favorite place to eat. The nacho appetizer with chicken is absolutely amazing!

Excellent service

Great service and clean environment but food is way overpriced

Great restaurant with super friendly staff! Drinks were always filled and food was delicious. The service was one of the best we’ve had while in town!

Amazing service and food and drinks were amazing! Staff was quick and checked to see if we needed anything very often!

My sliders were still raw, my daughters food wasn’t appealing

Great experience! The manager was amazing! Would definitely go again!

The staff was amazing from the beginning of our experience until the end. PF Hard Rock Cafe staff were kind, knowledgeable and efficient. My 18 year olds birthday dinner was a success!

Our server seemed annoyed by us. She had 3 tables seated in her section and ignored them most of the time. The food was fine, nothing amazing. The drinks were well made but the servers knowledge of what beers were draft and what were in a bottle was disappointing.

The food was amazing and I love the atmosphere of this restaurant.

The waiter Robert , I think that was his name was so nice he was always around when we needed something , he made sure my daughter’s 19th Birthday was a blast we had the restuarant all by ourselves food was amazing as well

Am amazing experience for my fiance and myself, is highly recommend it for anyone looking to have a great night out in a great atmosphere with very attentive staff and an amazing time with those you love. 5 out of five

Good service, good food, and they are following Covid guidelines!

The food was great. We had two managers check with us and ask us how things were. The only issue is the pricing of the food. The food is 20-30% higher from other restaurants we went to.

Hosts, waiter, and managers were all very kind, helpful, and attentive. The food was all delicious. What a fun place to dine!

Outstanding experience- food and service were top quality and additionally the restaurant is clearly making safety a priority. Could not have enjoyed it more. Appreciate all they are doing for guest safety and experience overall. Would definitely go back and highly recommend

Waiter and the person taking the temperature wasn’t very pleasant at all

Great food and tasty options! Our server, Gabrielle was excellent and very friendly. Thanks for a great New Year’s Eve dinner!

Service was great but I would’ve rather eaten McDonald’s to be honest

Food and atmosphere were great. The waitress refused us desert because she said they have other reservations coming. We had been there only 40 minutes. The manager was polite and offered us complimentary deserts.

We had an excellent late lunch. Group of six seating away from other diners. The food was delicious and our server, Ashley, took our complicated order without pen & paper and got everything correct.

The kitchen actually messed up our order but they went above and beyond to fix it. Nobody’s perfect. We all make mistakes. It’s how we respond to those mistakes that matter. I would absolutely recommend this restaurant. Great food and awesome staff.

We were at Hard Rock Christmas Day. With reservations, and thank goodness! We were seated immediately but as soon as our waitress came to the table she let us know that the kitchen was slammed with take out orders and they were getting those out before the dining room orders. We waited over 2 hours for just appetizers! Our waitress told us they tried calling corporate all day to be able to get dining room customers orders taken care of first but it was never fixed. The only enjoyable experience was our waitress, Whitney. For the cost of the food, and the wait, we will not be back next year. Obviously it didn’t matter to Hard Rock if we were there or not or if we would be back. Next year we will take our money elsewhere.

Awesome waitress went above and beyond
Food was great, best cheese fries I’ve ever had

We were simply on vacation and I collect the Hard Rock shot glasses from wherever we travel.

Great efforts for covid 19 safety, appreciated!

Great food and service

Outstanding dining experience with excellent Covid/social distancing protections in place. The appetizers and entrees was delicious. Our server, Robert, was everything you could ask for - friendly, attentive and well informed about the area and other little known facts :)
Of all the places when dined at while in town, HRC had the best overall experience.

Wonderful evening!! Thank you!

I ordered a hamburger. When it came out it was dry and so hard. I couldn’t eat it. Our waiter was not very friendly. But when I told him about the burger the manager came of and offered me a free dessert on the house! The loaded fries were amazing!

Awesome experience.

Our waiter was very friendly and was always checking on us.

I completely understand that I went to dinner on Thanksgiving. The food was just plain disgusting.

Had a good meal food was great. Waitress was AWESOME. It would be great if yall would put the big Christmas tree 🎄 back up next to the kitchen door for next year. Tha ks in advance.