Hard Rock Cafe - Pigeon Forge

4.4
235 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Experiences

  • Celtic St. Patrick's Day Celebration

    $25.00 per personPrepaid

    Mar 17, 2021 only

    Hard Rock Cafe presents KIR featuring Kirk McLeod of Seven Nations and TUATHA DEA, 6PM to 10PM with full menu and bar available for additional purchase.
  • St. Patrick's Day Menu

    $35.13 per personPrepaid

    Mar 17, 2021 only

    To celebrate the holiday, join us for a specially priced St. Patrick's Day Menu. Includes: Ribs Appetizer to share, Guinness & Bacon Jam Cheeseburger per person, Guinness Cheese Fries to share, and a St. Paddy's Shake to share (Alcoholic or Non-Alcoholic available) - $55.00 per couple plus tax and gratuity

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 235 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.5
service
4.5
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
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G
Great
1 review
Dined 4 days ago
Overall5food5service5ambience5

The service was great! Food was awesome! Our server was friendly.

SC
ShirleyCBobo
1 review
Dined on February 20, 2021
Overall5food5service5ambience5

I have always wanted to go to a Hard Rock Cafe. Y’all did not disappoint. I loved it. Will definitely go again.

JS
JoseS
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

For my family and I it’s a tradition to visit all Hard Rock Cafe that we can. We have been to many and Pigeon Forge was the latest. Our dinner was spot on, the drinks were absolutely great. The service was great and overall a great experience. We loved it and would recommend it. We are looking forward to September so we can visit again.

S
Shelly
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

This was my 1st experience at a hard rock. Great atmosphere, like how there were dividers in between the booths due to covid, waitress was great!!! Food was on point! My husband and I are very picky but his steak came out perfect and my burger with the shrimp and slaw on it was probably one of the best burgers I've ever had! Great experience all around.

JD
JeffD
1 review
Dined on February 14, 2021
Overall4food4service5ambience3

Can't wait for the Covid restrictions go away!!! They have taken the Hard out of Hard Rock. Service was Great and food was good,but the party wasn't there....

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall4food4service5ambience5

The service was great. The food was delicious. A little pricey

AB
AngelaB
E. Tennessee
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

The Hard Rock is my favorite place to eat. The nacho appetizer with chicken is absolutely amazing!

ST
ShelleyT
E. Tennessee
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Excellent service

Report
OT
OpenTable Diner
1 review
Dined on February 12, 2021
Overall3food3service4ambience3

Great service and clean environment but food is way overpriced

OT
vipOpenTable Diner
Savannah
1 review
Dined on February 7, 2021
Overall5food5service5ambience5

Great restaurant with super friendly staff! Drinks were always filled and food was delicious. The service was one of the best we’ve had while in town!

Hard Rock Cafe - Pigeon Forge
Responded on February 10, 2021

Great to hear that you had a great time. Thanks for your patronage. Arnold

Report
AN
AustinN
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

Amazing service and food and drinks were amazing! Staff was quick and checked to see if we needed anything very often!

Hard Rock Cafe - Pigeon Forge
Responded on February 10, 2021

Hi Austin, Thanks for your review. We will let the staff know that you had a great experience. Arnold

Report
ER
ElizabethR
1 review
Dined on February 5, 2021
Overall3food1service2ambience3

My sliders were still raw, my daughters food wasn’t appealing

VS
VitoriaS
1 review
Dined on January 31, 2021
Overall5food5service5ambience5

Great experience! The manager was amazing! Would definitely go again!

OT
OpenTable Diner
E. Tennessee
1 review
Dined on January 31, 2021
Overall5food5service5ambience5

The staff was amazing from the beginning of our experience until the end. PF Hard Rock Cafe staff were kind, knowledgeable and efficient. My 18 year olds birthday dinner was a success!

A
Ashley
Western Samoa
2 reviews
Dined on January 30, 2021
Overall3food2service1ambience3

Our server seemed annoyed by us. She had 3 tables seated in her section and ignored them most of the time. The food was fine, nothing amazing. The drinks were well made but the servers knowledge of what beers were draft and what were in a bottle was disappointing.

CB
CourtneyB
1 review
Dined on January 17, 2021
Overall5food5service5ambience5

The food was amazing and I love the atmosphere of this restaurant.

OT
OpenTable Diner
E. Tennessee
2 reviews
Dined on January 15, 2021
Overall5food5service5ambience5

The waiter Robert , I think that was his name was so nice he was always around when we needed something , he made sure my daughter’s 19th Birthday was a blast we had the restuarant all by ourselves food was amazing as well

TW
TommyW
1 review
Dined on January 12, 2021
Overall5food5service5ambience5

Am amazing experience for my fiance and myself, is highly recommend it for anyone looking to have a great night out in a great atmosphere with very attentive staff and an amazing time with those you love. 5 out of five

OT
OpenTable Diner
1 review
Dined on January 9, 2021
Overall5food5service5ambience5

Good service, good food, and they are following Covid guidelines!

P
Private
1 review
Dined on January 8, 2021
Overall4food5service5ambience5

The food was great. We had two managers check with us and ask us how things were. The only issue is the pricing of the food. The food is 20-30% higher from other restaurants we went to.

CW
CassieW
1 review
Dined on January 7, 2021
Overall5food5service5ambience5

Hosts, waiter, and managers were all very kind, helpful, and attentive. The food was all delicious. What a fun place to dine!

AD
AmyD
1 review
Dined on January 4, 2021
Overall5food5service5ambience5

Outstanding experience- food and service were top quality and additionally the restaurant is clearly making safety a priority. Could not have enjoyed it more. Appreciate all they are doing for guest safety and experience overall. Would definitely go back and highly recommend

OT
OpenTable Diner
Louisville
1 review
Dined on January 2, 2021
Overall4food4service2ambience4

Waiter and the person taking the temperature wasn’t very pleasant at all

g
vipgreglereneg
Birmingham
23 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

Great food and tasty options! Our server, Gabrielle was excellent and very friendly. Thanks for a great New Year’s Eve dinner!

OT
OpenTable Diner
1 review
Dined on December 31, 2020
Overall2food1service5ambience2

Service was great but I would’ve rather eaten McDonald’s to be honest

DW
DonnaW
Baton Rouge
3 reviews
Dined on December 31, 2020
Overall4food5service2ambience5

Food and atmosphere were great. The waitress refused us desert because she said they have other reservations coming. We had been there only 40 minutes. The manager was polite and offered us complimentary deserts.

OT
OpenTable Diner
Richmond
4 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

We had an excellent late lunch. Group of six seating away from other diners. The food was delicious and our server, Ashley, took our complicated order without pen & paper and got everything correct.

F
vipFoody
Charleston
10 reviews
Dined on December 28, 2020
Overall5food5service5ambience5

The kitchen actually messed up our order but they went above and beyond to fix it. Nobody’s perfect. We all make mistakes. It’s how we respond to those mistakes that matter. I would absolutely recommend this restaurant. Great food and awesome staff.

OT
OpenTable Diner
1 review
Dined on December 25, 2020
Overall1food1service3ambience2

We were at Hard Rock Christmas Day. With reservations, and thank goodness! We were seated immediately but as soon as our waitress came to the table she let us know that the kitchen was slammed with take out orders and they were getting those out before the dining room orders. We waited over 2 hours for just appetizers! Our waitress told us they tried calling corporate all day to be able to get dining room customers orders taken care of first but it was never fixed. The only enjoyable experience was our waitress, Whitney. For the cost of the food, and the wait, we will not be back next year. Obviously it didn’t matter to Hard Rock if we were there or not or if we would be back. Next year we will take our money elsewhere.

OT
OpenTable Diner
Miami
2 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

Awesome waitress went above and beyond
Food was great, best cheese fries I’ve ever had

OT
OpenTable Diner
San Francisco
1 review
Dined on December 21, 2020
Overall5food5service5ambience5

We were simply on vacation and I collect the Hard Rock shot glasses from wherever we travel.

OT
OpenTable Diner
Tahoe
1 review
Dined on December 20, 2020
Overall5food5service5ambience4

Great efforts for covid 19 safety, appreciated!

OT
OpenTable Diner
1 review
Dined on December 18, 2020
Overall5food5service5ambience5

Great food and service

t
thesmomo
Atlanta
1 review
Dined on December 14, 2020
Overall5food5service5ambience5

Outstanding dining experience with excellent Covid/social distancing protections in place. The appetizers and entrees was delicious. Our server, Robert, was everything you could ask for - friendly, attentive and well informed about the area and other little known facts :)
Of all the places when dined at while in town, HRC had the best overall experience.

SJ
ShawnJ
Louisville
13 reviews
Dined on December 13, 2020
Overall5food5service5ambience5

Wonderful evening!! Thank you!

AS
AnisaS
1 review
Dined on December 8, 2020
Overall3food2service2ambience4

I ordered a hamburger. When it came out it was dry and so hard. I couldn’t eat it. Our waiter was not very friendly. But when I told him about the burger the manager came of and offered me a free dessert on the house! The loaded fries were amazing!

OT
OpenTable Diner
1 review
Dined on December 6, 2020
Overall5food5service5ambience5

Awesome experience.

C
Customer
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Our waiter was very friendly and was always checking on us.

OT
OpenTable Diner
Nashville
1 review
Dined on November 26, 2020
Overall1food1service2ambience1

I completely understand that I went to dinner on Thanksgiving. The food was just plain disgusting.

JD
JeffD
E. Tennessee
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Had a good meal food was great. Waitress was AWESOME. It would be great if yall would put the big Christmas tree 🎄 back up next to the kitchen door for next year. Tha ks in advance.

FAQs

Hard Rock Cafe - Pigeon Forge offers takeout which you can order by calling the restaurant at (865) 430-7625.

Hard Rock Cafe - Pigeon Forge is rated 4.4 stars by 235 OpenTable diners.

Hard Rock Cafe - Pigeon Forge does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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