Hard Rock Cafe - Philadelphia

4.1
460 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Experiences

  • Philadelphia Restaurant Week

    $25.00 per person

    Jan 9 - Jan 21, 2022

    SALAD COURSE: CAESAR SALAD Fresh romaine tossed in a classic Caesar dressing, topped with parmesan crisps, croutons and shaved parmesan cheese. / COURSE ENTRÉE (CHOSE ONE): TWISTED MAC, CHICKEN & CHEESE, TUPELO CHICKEN TENDERS, THE IMPOSSIBLE BURGER™ OR ORIGINAL LEGENDARY® BURGER / DESSERT COURSE: CHOCOLATE CAKE Chocolate cake topped with caramel and chocolate sauce with whipped cream and mint.
  • Restaurant Week Dinner Menu

    $40.00 per person

    Jan 9 - Jan 21, 2022

    APPETIZER: (CHOICE OF ONE) ONE NIGHT IN BANGKOK SPICY SHRIMP™, ROCKIN’ WINGS or CLASSIC CAESAR SALAD. / ENTRÉE COURSE: (CHOICE OF ONE) BABY BACK RIBS, NORWEGIAN SALMON, 12oz NEW YORK STRIP STEAK USDA, or SMOKEHOUSE BBQ COMBO *Vegetarian items can be accommodated upon request. / DESSERT COURSE: NEW YORK CHEESECAKE
What 460 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.2
service
4.1
ambience
3.8
value
Noise · Moderate
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M
Michael
1 review
Dined on December 31, 2021
Overall2food3service2ambience3

NYE, I get it things happen. Waited close to an hr after placing our order which was the 3 course special for the holidays. While waiting, the server checked on us only once after we placed the order, drinks were low for a bit of time. Entre came out before the appetizers, we asked for the appetizers to be removed since we already had the entrees, they still proceeded to give them to us. The appetizer was listed as a bruschetta but was basically a soft roll cut 1/2 think, with some caesar salad on top, and some weak bacon. The place was not busy at all, but it appears that something might've happened in the kitchen bc the manager had to jump online to help make food (from what they told us). This was not a fun experience and will not be returning to HardRock in Philly.

AN
AmyN
1 review
Dined on December 30, 2021
Overall4food4service4ambience4

It was a good experience for my music loving kid. Food and service good but over priced.

H
Heidy
New York Area
5 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

Can here to have Christmas dinner with my family l.The place is great. Loved the ambiance. The service was great our waiter Dwaine was the best. Fast and attentive service. Food was delicious. Would definitely b coming back.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on December 19, 2021
Overall2food2service3ambience2

Service was very slow food was cold onion rings were way over cooked not a great experience

M
cherylM
Philadelphia
6 reviews
Dined on December 19, 2021
Overall5food5service5ambience5

Everything was great. Food was good and served at a reasonable time

JC
JenniferC
Philadelphia
4 reviews
Dined on December 17, 2021
Overall5food5service5ambience5

We come every year at Xmas when we tour the city ! Always great service and decorations and Xmas music make it an amazing experience food always delicious !

We also go to ac !!

MK
MariaK
1 review
Dined on December 14, 2021
Overall3food1service5ambience4

Our server, Dwayne, was friendly & helpful. The food is outrageously priced, especially for the quality. We ordered nachos as an appetizer and they were ok, but the pulled pork sandwich was awful!! The pork was in large chunks, clearly not cooked long enough, with huge chunks of fat. We couldn’t even eat it - we sent it back. We will definitely not be eating there again.

SD
ShantaD
1 review
Dined on December 14, 2021
Overall5food5service5ambience5

Server was so nice!!!I would go back to see him again..food was on point

OT
OpenTable Diner
Philadelphia
1 review
Dined on December 5, 2021
Overall5food5service5ambience5

Great experience and food was amazing!

G
Goddess
1 review
Dined on December 5, 2021
Overall4food4service4ambience4

We never were told about a new Christmas menu by host or server...our reservation was 12Noon on Sunday Dec 5...not even Christmas Rock music playing

OT
OpenTable Diner
Philadelphia
1 review
Dined on December 4, 2021
Overall5food5service5ambience5

21st Birthday!

OT
OpenTable Diner
New York Area
1 review
Dined on December 3, 2021
Overall5food5service5ambience5

Wedding anniversary.

KJ
KaitlynJ
Baltimore
1 review
Dined on November 28, 2021
Overall3food2service3ambience3

Food was fine, seemed a bit overpriced. Gave us the wrong wings and sauce but my husband ate them anyways. Were out of the gluten free buns so I ate my burger bunless. Server was kind but did not seem knowledgable about allergies, and I felt like an inconvenience. Food itself was fine, and my husband liked his drink.

NR
NicoleR
1 review
Dined on November 26, 2021
Overall5food5service5ambience5

Fantastic. Service was excellent. Food was delicious.

OT
OpenTable Diner
1 review
Dined on November 26, 2021
Overall5food5service5ambience5

The staff was incredibly polite and accommodating. The chef even came out with a picture of ingredients used for one of the kids that has allergies. Will come here again

JR
JayRoy
Philadelphia
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

I forget our servers name but she was excellent. We sat at a 4 top near the bar. My only complaint is that is was too loud to hold a conversation. I’m in the DJ biz so I’m very aware of these things. $9 for an Espresso martini was very reasonable.

MR
MelissaR
Las Vegas
2 reviews
Dined on November 11, 2021
Overall1food2service2ambience2

Drinks were horrible tasting with wrong ingredients. Utensils were dirty. It was not a pleasant experience, especially not for the two veterans in our party.

OT
OpenTable Diner
Orlando
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Great experience at The Philadelphia Hard Rock Cafe.
Loved the videos playing on the TV. The food was perfect. Our server was very friendly.

OT
OpenTable Diner
Seattle
1 review
Dined on November 5, 2021
Overall1food2service1ambience2

Showed up 15.mimutes early for reservation and were seated quickly. After waiting 20 minutes for a server, my wife went to the host desk. A few minutes later our server arrived. The food and drinks arrived fairly quickly. The pulled pork sandwich was incredibly fatty, and my first bite was half grissle..

OT
OpenTable Diner
1 review
Dined on November 5, 2021
Overall3food1service4ambience5

The food was not good,sliders buns were hard

OT
OpenTable Diner
1 review
Dined on November 1, 2021
Overall1food1service2ambience1

The drinks and food were absolutely disgusting!! It’s been a long time since I’ve been here and now I no why.

JM
JosephM
Philadelphia
1 review
Dined on October 27, 2021
Overall5food5service5ambience5

Convenient location with great food and good services. Glad to see many more people in restaurant.

OT
vipOpenTable Diner
Philadelphia
30 reviews
Dined on October 26, 2021
Overall5food5service5ambience5

Excellent Food, Good Customer Experience, kind of expensive but it was quality

N
Nicky
Philadelphia
4 reviews
Dined on October 24, 2021
Overall5food5service5ambience5

My daughter and I went to the Fashion District to shop and decided to stop for lunch. This was our first time eating at Hard Rock and I was very pleased from the music to the great customer service given by our waitress. She was very friendly and made suggestions to walk around and enjoy the rock memorabilia. The food was delicious and came out promptly. I would definitely recommend going here for a quick bite to eat and the music was awesome!!

E
Erica
1 review
Dined on October 13, 2021
Overall5food5service5ambience5

We arrived when they opened. The place was clean & very comfortable. The staff was exceptional & the food was great. This was my first time here and it won’t be my last.

B
Bobb
1 review
Dined on October 10, 2021
Overall2food3service2ambience2

I asked for a anniversary announcement and I didn't receive one. Food took 45 mins to get to our table and the waiter was alright. For a place called hard rock cafe, you'll expect them to play y'know rock and not 80s rap jams.

OT
OpenTable Diner
1 review
Dined on October 10, 2021
Overall1food1service1ambience1

Horrible experience waited an Hour for our food and when we got it food was Cold , make no damn sense.!!

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on October 9, 2021
Overall5food5service1ambience1

Food was outstanding!!

SP
StacieP
Detroit
1 review
Dined on October 9, 2021
Overall1food1service1ambience2

Probably the worst dining experience I've had. Not much decore (compared to other Hard Rocks I've been to) , music TOO loud (I loved the music but would be nice to hear the person sitting next to me) The server took forever to greet us, forgot to bring our drinks and apologized because she gets tired into her double shifts, took our order and then quite awhile later said I forgot your order can you give it to me again, When the order came out it was wrong and cold and did not taste good, The menu was not that appealing to begin with and way way overpriced. It was awful and felt like a waste of some of our vacation, With so many cool dinner options I am sorry we chose Hard Rock Cafe and will never ever return or recommend. I actually gave the server a small tip because I felt bad that she was so overworked,

OT
OpenTable Diner
1 review
Dined on October 3, 2021
Overall4food1service5ambience5

food was messed up a few times, not worth the money, manager and waitress was nice

CT
CherylT
Philadelphia
2 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

The service and food outstanding. A bit loud though.

P
vipPurfection66
Washington DC
10 reviews
Dined on September 25, 2021
Overall3food5service3ambience5

Ordered on the special 3 course meal but was charged for individual items. Questioned the bill and asked for military discount. Couldn’t apply military discount to the meal deal and the meal deal shaved just $3 off the bill.
Food was nice, but overall disappointing

J
Jeff
1 review
Dined on September 19, 2021
Overall5food4service5ambience4

Hope you get Johnathan! Great server, fun, and noticed an issue with the food before I could say anything. He made the good experience that much better!

TD
TyahnnaD
1 review
Dined on August 25, 2021
Overall1food2service1ambience4

The service was crap, the range of the menu wasn’t what I expected, my food was undercooked, just wasn’t an experience I was expecting.

NW
NicoleW
1 review
Dined on August 12, 2021
Overall5food3service5ambience5

Did not like the limited menu. But everything was ok

G
Gino
1 review
Dined on August 9, 2021
Overall5food5service5ambience5

Excellent service and well managed by Jay. Always a fun time.

n
nytoons
New York Area
1 review
Dined on August 7, 2021
Overall2food2service4ambience2

The waitress Alicia was great. The menu was extremely limited and they were out of nacho’s. When it came to drinks, the bartender tried but didn’t know how to make a spicy margarita-she put in pickled peppers. $30 for a half rack of OK ribs was definitely a lot. They forgot the blue cheese on the steak salad. We subscribed to the rewards through the app because we were told a free desert was included for our sons birthday. Turns out the sundae we received was not part of the free desert and the manager told us we’d have to come back to redeem. Memorabilia was limited vs other hard rocks and we’ve stayed in the hotels before and have great experiences. Chalk it up to COVID and trying to squeeze profits? Maybe, but Chili’s or Crapplebees would have been better.Alicia made the overall experience better and we hope she’s getting paid.

RH
RichH
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Great service and just what you expect at a Hard Rock!

WS
WendyS
1 review
Dined on August 6, 2021
Overall5food3service5ambience5

I didn’t eat but had drinks. I was there to watch a musician. Got a great table & they made accommodations for me !!! Waiter was extremely attentive!

W
heatherW
1 review
Dined on August 1, 2021
Overall5food5service5ambience5

First time ever at a Hard Rock Cafe. My family and I had an amazing time. Staff was kind and courteous.

FAQs

You can order delivery directly from Hard Rock Cafe - Philadelphia using the Order Online button. Hard Rock Cafe - Philadelphia also offers takeout which you can order by calling the restaurant at (215) 238-1000.

Hard Rock Cafe - Philadelphia is rated 4.1 stars by 460 OpenTable diners.

Hard Rock Cafe - Philadelphia does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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