Hard Rock Cafe - Philadelphia

4
400 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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What 400 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.1
service
4.2
ambience
3.8
value
Noise · Moderate
92% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined 3 days ago
Overall1food1service1ambience2

Waited 15 minutes to be greeted by our server. Food was underwhelming and overly priced. We requested a box for leftovers twice. Drinks were too sweet. Music was extremely loud, I had to shout over the table.

LN
LucasN
1 review
Dined on June 12, 2021
Overall2food1service2ambience1

Smallest hard rock I've been to. Had like ten guitars. Server kept touching his face and kept guessing what we were going to order. Sat at a table that had bar seating facing it. Food was expensive and sucked.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on June 11, 2021
Overall5food5service5ambience5

We sat at the bar. Service was excellent. Staff were super friendly and helpful. Food was great. Atmosphere was fun. Would highly recommend.

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 9, 2021
Overall2food3service1ambience3

Unfortunately the order was not as requested. They did try to compensate but I would rather have paid full price for a good experience.

m
markw
1 review
Dined on June 7, 2021
Overall2food2service2ambience3

Way overpriced for what we got to eat. Service waa fair but food took 30 minutes to be served. Burgee and chicken tenders... Burger waa fair but fries not even hot the tenders were fine. Not worth it

LH
LauraH
1 review
Dined on May 30, 2021
Overall4food5service3ambience3

Reservation was a great idea. We were able to walk right in.

j
jacqueliner
1 review
Dined on May 28, 2021
Overall5food5service5ambience5

This was my first time going here and it was during restaurant week and I loved it.Admired the art on the walls live music

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 27, 2021
Overall1food2service4ambience1

Air conditioning wasnt working
Certain food items was not available from the menu

AT
AngelT
Philadelphia
1 review
Dined on May 27, 2021
Overall5food5service5ambience5

Great food, awesome service and relaxing atmosphere!

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on May 22, 2021
Overall5food5service5ambience5

Went during CCD Restaurant Week. The options for lunch were not as great as the dinner options, but the food we ordered was a lot better than we anticipated. Great experience across the board.

OT
OpenTable Diner
1 review
Dined on May 21, 2021
Overall5food5service5ambience4

Awesome restaurant week menu!

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on May 21, 2021
Overall3food2service3ambience3

The food was alright - the atmosphere was very energetic and my two daughters loved the live music. The manager gave them both a gold bead necklace, so they were super stoked. Good place for a family to come and eat.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on May 20, 2021
Overall1food1service1ambience3

Went out for CDC Restaurant week because the menu posted look pretty good. Get there, they had a completely different menu than advertised for restaurant week. Basically all appetizers. Service was super slow. We were told our waitress had a large party she had to service so just bare with her. We did. But I feel like maybe she should have had help instead of warning customers service will be slow. At that point, we should have left.
The ONLY sides they had available were string beans and French fries due to "the new menu change taking place in June " which was what we were told as if that's an okay excuse. Paid $23 for a scrap piece of salmon the size of a sticky note and they squeezed some bbq sauce on top. It wasn't good.
The manager on duty seemed uninterested and stuck on nothing but apologies. I have another reservation scheduled next week that I'm canceling now. Idk if I'll go back. Very disappointed. The only positive was the chocolate brownie and ice cream, that was good but took almost 20 mins to receive.

MD
MichaelD
Denver
4 reviews
Dined on May 18, 2021
Overall2food2service3ambience5

5:30 on a Tuesday and the place was pretty empty. It was Philadelphia’s restaurant week so we gave their 3 course meal a try. Appetizers were fine but unspectacular. Smokehouse plates were surprisingly good. One of us ordered the spicy Mac though and it came out congealed and cold. They remade it and it was still horrible. The meals came with cheesecakes which looked great but were solidly Rosen on the inside. For $140 with drinks for the 3 of us it was horribly overpriced for the food we got.

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 17, 2021
Overall2food1service2ambience2

The food was terrible I literally ordered some of the same things I ordered previously this past week and it tasted way different and it was horrible I was so disappointed I also ordered some new items off the festival menu which was terrible as well and I expressed this to the waiteress who did not address my concern she simply gave me my check and said to take care of it whenever I was ready. I usually love Hard Rock Cafe and my kids love the food just as much but this time how can the taste change within days the kitchen did poorly this time because there were more people in attendance and than when we were there before but there is no excuse to give out poor food in a restaurant not sure when I will be back

j
jaykay
Philadelphia
2 reviews
Dined on May 16, 2021
Overall2food1service4ambience5

When I have a bad experience I tend to try things twice. My first time here, I ordered no bacon on my sandwich and they put bacon on it 3 times. It took 4 tries to make me a cheeseburger the way I ordered. The final result was just ok. I then thought ok let’s try again because I like the feel of the place. Both times the wait staff was amazing. The place was clean and COVID ready. However the food was over done and boring. I really want to like this place but I need food to match the vibe. Oh well I tried.

OT
OpenTable Diner
Baltimore
1 review
Dined on May 16, 2021
Overall4food4service5ambience5

Steph was an excellent server.

M
Martha
Philadelphia
19 reviews
Dined on May 14, 2021
Overall5food4service4ambience5

Great music, good food, good service, I would recommend Hard Rock Cafe

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Great food great service great place

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Made a reservation for mother's day around midday an was seated without a long wait in line. Service was excellent with apps an the main course coming out hot an on point, ordered the double decker burger 😋 😋 with spring rolls omg delicious an also ordered the shrimp as an app with a bbq bacon burger for the mom, drinks were strawberry lemonade for her an long island for me 😎 delicious. Overall 5* for everything an never had an issue since coming here as a kid 👍

G
borahG
Philadelphia
3 reviews
Dined on May 7, 2021
Overall5food5service5ambience4

It was quite an experience. I been here before, but this time I was truly enlightened. The service was great. Host and server was well polite and understanding. Great and delicious food and drink. Even though the lights went out near the end, my sister and I still had a great time and definitely will come back.

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 4, 2021
Overall3food4service4ambience4

My server was great ! Will be back ☺️

OT
vipOpenTable Diner
Philadelphia
19 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

The drinks were spot on. The bartender that night was absolutely amazing. She even bought my first round and the food was very good. I’ll definitely be coming back.

JH
JessicaH
Philadelphia
1 review
Dined on April 28, 2021
Overall4food4service5ambience5

Very friendly staff very welcoming. Restaurant was very clean food was great and price is very affordable.

L
Lynnette
Philadelphia
1 review
Dined on April 25, 2021
Overall5food5service5ambience5

Great music and even better food. Service was amazing!!!!

LR
LarissaR
Charleston
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Always the same excellent quality all over the years !

AG
AlbertG
Philadelphia
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Another great experience! Cannot wait to go back!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

The host was attentive. He thanked me for calling to alert the restaurant that I was running behind for my reservation. We were seated right away & the staff was friendly.

DH
vipDavidH
Philadelphia
3 reviews
Dined on April 15, 2021
Overall5food5service5ambience5

Great experience and they have so many precautions for COVID. Extremely safe, clean, and great food.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on April 6, 2021
Overall5food4service5ambience5

The service here was excellent and the waitress provided great customer service and was very attentive. I just think the place is a little pricey for burgers but other than that I would return if I’m in the area.

WF
WendyF
Philadelphia
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

Fun atmosphere. Great music. Delicious desserts.

O
Opreia
1 review
Dined on November 2, 2020
Overall5food5service5ambience5

It was wonderful. Nice workers food was great... Drinks awesome... Really had a great time and coming back soon... Maybe once a month if possible with reservation

E
Eric
Philadelphia
4 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

Great staff, friendly communication.

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OT
OpenTable Diner
1 review
Dined on October 31, 2020
Overall3food2service5ambience3

Had a sticker in my food but they were very nice and resolved the issue

T
Travel
1 review
Dined on October 17, 2020
Overall4food4service4ambience5

Food took a really long time to come out after we ordered, about 45 minutes to an hour, but the overall experience was good. We were impressed with the safety measures in place due to COVID-19, and happy that the staff enforced their protocols.

SH
SuzanneH
Philadelphia
5 reviews
Dined on October 14, 2020
Overall4food4service4ambience4

I was very impressed by the precautions they were taking for COVID-19. Our server, Stewart, was very attentive and kind.

OT
OpenTable Diner
Miami
1 review
Dined on October 3, 2020
Overall5food4service5ambience4

Great server and service in general.

TB
TedB
1 review
Dined on September 25, 2020
Overall1food1service1ambience1

Food was cold they was not wear mask and it's was so loud and there with kids just running around I will never go back agait

JS
JonathonS
1 review
Dined on September 25, 2020
Overall4food3service4ambience5

The portion sizes were small compared to other hard rocks

OT
OpenTable Diner
1 review
Dined on September 25, 2020
Overall5food5service5ambience5

I took my mentee here for restaurant week she’s 11 and I’m 25. We weren’t too particular about the live band simply because for such a small space it was soooo loud. The food we both loved and our server was sweet. Would still go again honestly. Followed COVID restrictions, sat inside in a booth and felt comfortable

FAQs

You can order delivery directly from Hard Rock Cafe - Philadelphia using the Order Online button. Hard Rock Cafe - Philadelphia also offers takeout which you can order by calling the restaurant at (215) 238-1000.

Hard Rock Cafe - Philadelphia is rated 4 stars by 400 OpenTable diners.

Hard Rock Cafe - Philadelphia does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Philadelphia