Hard Rock Cafe - Orlando

4.3
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1398 Reviews
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$30 and under
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American
In a city with so much to see and do, the main attraction for locals, as well as tourists, is Hard Rock Cafe Orlando. Located at Universal Studios Orlando in the CityWalk entertainment complex, Hard Rock Cafe Orlando is the biggest HRC in the world. With large, statuesque pillars, it stands majestically as a Roman Coliseum of rock, and boasts more pieces of music memorabilia than any other location. The site includes not only a vast, multi-level cafe, but also Hard Rock Live Orlando, a 3,000-person concert/party venue.

There’s nothing better than the Legendary® Burger at Hard Rock Cafe Orlando, but if you’re not in the mood for burgers, there are plenty of other menu items to satisfy your hunger. Order a fresh salad, tasty sandwich, or tantalizingly sweet dessert during your next visit.

While dining and partying with us in Orlando, you’ll be surrounded by memorabilia of music’s greatest talents.
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Specials

Thanksgiving Dinner Special Menus & Offers

A rockin' Thanksgiving where WE handle the cooking and cleaning! Enjoy slow-roasted turkey and gravy, roasted veggies, sweet potato mash and cranberry sauce Thanksgiving Day. Add a slice of pumpkin pie topped with caramel cause and toasted walnuts and an espresso martini for the perfect encore!

Thursday, November 28, 2019

Christmas Eve Special Menus & Offers

Celebrate the Holidays with Hard Rock! Join us for our Festive Holiday Menu featuring 2-Courses $28.95 or 3-Courses $33.95. Bring the whole band and let us put you and your guests center stage this Christmas Eve!

Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

Celebrate the Holidays with Hard Rock! Join us for our Festive Holiday Menu featuring 2-Courses $28.95 or 3-Courses $33.95. Bring the whole band and let us put you and your guests center stage this Christmas Day!

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Join us for dinner before we ring in 2020 next door at our Rock Til' The Drop NYE Party at Hard Rock Live. All ages are welcome so bring the whole band for an AMPLIFIED meal and dance the night away right here at Universal Citywalk! Get tickets here: https://www.hardrock.com/live/locations/orlando/

Tuesday, December 31, 2019

What 1398 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.4
ambience
3.9
value
Noise · Moderate
85% of people would recommend it to a friend
5
4
3
2
1
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OT
1 review
Dined a day ago
Overall 5food 4service 3ambience 5

Food took an hour to come.

Hard Rock Cafe - Orlando
Responded 2 hours ago

Thank you so much for your review. I am sorry that the wait for food when you visited was so long. I have passed along you note to our team.

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AH
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Great Food
GREAT Service
Fantastic Occassion
Thank you so much

Alez x

JC
1 review
Dined 3 days ago
Overall 2food 2service 3ambience 2

Over priced
Food was not that good
Deceitful staff who lies about using dining plan card.

I
Orlando
1 review
Dined 3 days ago
Overall 4food 2service 3ambience 5

My personal experience is that the food was not as good as the atmosphere, all the memorabilia hanging around the place is great to see.

Hard Rock Cafe - Orlando
Responded 2 hours ago

Thank you for the review! Ryan

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OT
Toronto
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Vacation family dinner

Hard Rock Cafe - Orlando
Responded a day ago

Thank you for the 5 star review! Ryan

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TF
1 review
Dined 4 days ago
Overall 3food 3service 2ambience 2

Asked to be seated in a booth got an eye roll and menus slammed down, asked for chicken burger got another attitude answer and reply of if you must!
One of the cocktails wasn’t to my taste so asked for another and told server I was happy to pay for this just didn’t like it and it was snatched from my table. Overall for the price paid and menu restrictions I felt the staff attitude across the board was shocking and wasn’t value for money what so ever. The server still expects a great tip regardless of the shocking service.

MD
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

The old rockers’ home. There’s a little bit of something for everyone.

Hard Rock Cafe - Orlando
Responded a day ago

Thank you for the 5 star review MichaelD! You Rock! Ryan

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OT
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Fajitas were awesome!! Service was fantastic!

Hard Rock Cafe - Orlando
Responded a day ago

Thank you for the 5 star review! I love our fajitas too! Ryan

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OT
New York Area
1 review
Dined 6 days ago
Overall 1food 1service 1ambience 1

Horrible horrible experience! Let me emphasize - horrible! Waited over an hour for our food. Operations manager Daniel Burt (was brought in to speak with us - nasty and rude.

OT
New York Area
1 review
Dined 6 days ago
Overall 2food 2service 2ambience 4

Food took almost 1 hour and then most of the order was wrong and cold. Manager took 50% off the bill which was appreciated. We were not expecting world class food but this place needs to work on the basics...

ET
1 review
Dined 6 days ago
Overall 1food 2service 1ambience 5

I made reservations for Hard Rock Cafe for my birthday dinner. I made the reservations in advance and requested a good table and made note that it was for a birthday celebration. When we were seated, the host placed our table ticket note on the end of the table--presumably so that the server could see that there was a special occasion. The server did not look at the note once and didn't ask if there was a special occasion for the visit until after we had already gotten the check. She also never once asked if anyone had any allergies which is very unsafe, and very unusual for a destination so diverse to overlook. I used to be a server and that was the very first thing I would ask the table. Once she did realize it was my birthday, she did the standard birthday wish for Hard Rock, which had already been done at least 3 times for other tables and she didn't make it special or customized or personal at all for me. It was a very disappointing birthday and honestly I'm still a bit sad about it. I chose this restaurant because I thought they would go above and beyond for my occasion, especially since it was at CityWalk Orlando, such an amazing place. I am still astounded by the lack of service I felt that night and I wish I would have chose a better place to celebrate my life. Perhaps CityWalk Universal and the Hard Rock Cafe would benefit from learning a little hospitality. 10/10 would not recommend.

DS
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Music on the loud side and the tip suggestions we high, I prefer to tip on the service I see as fit

Hard Rock Cafe - Orlando
Responded a day ago

Thank you for the review! Ryan

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WE
Houston
2 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 4

Tom, our waiter was excellent. Food good too

Hard Rock Cafe - Orlando
Responded 4 days ago

Thank you for the great review! Ryan

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JS
Indiana
7 reviews
Dined 6 days ago
Overall 4food 3service 4ambience 5

Went for breakfast before a trip to Universal. Love seeing all the stuff on the walls and the music they play. The food is decent but I don’t go there for the food.

Hard Rock Cafe - Orlando
Responded 4 days ago

Thank you for joining us for breakfast Jason! Ryan

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OT
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Great experience.

Hard Rock Cafe - Orlando
Responded 4 days ago

Thank you for the 5 star review! Ryan

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B
Philadelphia
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Hot seated immediately, wait staff was very attentive. Had the New York strip steak, it was nicely seasoned. Food is a tad bit pricey, but not anymore than you would expect from a touristy restaurant.

Hard Rock Cafe - Orlando
Responded 4 days ago

Thank you for the great review Barney! I love our New York strip! Ryan

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H
1 review
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

Fab service and atmosphere, food was amazing too! Would recommend to anyone

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you so much for the great review! Ryan

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OT
Cincinnati
7 reviews
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

Lots of food options and the service was quick even during peak time

Hard Rock Cafe - Orlando
Responded 4 days ago

Thank you for the great review! Ryan

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G
Norfolk
1 review
Dined on October 10, 2019
Overall 5food 4service 4ambience 5

A great experience and we were given a few added extras because it was my partner's birthday which made it extra special! Our starter was amazing and portion size was huge. We both had the Fajita's which were okay but lacked flavour, they needed more seasoning. However the restaurant has a great atmosphere and we enjoyed the evening.

Hard Rock Cafe - Orlando
Responded a day ago

Thank you for the 5 star review! So glad you celebrated with us! Ryan

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VM
1 review
Dined on October 8, 2019
Overall 3food 3service 3ambience 4

The menu is not overly clear on what you are paying for drinks wise i.e. pint/ cocktail glass included or not! Waiters have too many tables and the wait for them to come back to clear dishes or take more drinks order is quite long.

OT
1 review
Dined on October 8, 2019
Overall 5food 5service 5ambience 5

Amazing food. Amazin staff. It was well worth it.

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you so much for the great review! I hope you come back again soon! Ryan

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RB
1 review
Dined on October 8, 2019
Overall 5food 5service 5ambience 5

Just a great place to eat and drink, great service provided by TJ awesome burger adults and kids loved it

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you so much for the great review! I will pass along your kind words to TJ! Ryan

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SS
Orlando
1 review
Dined on October 7, 2019
Overall 5food 5service 5ambience 5

Went for a Birthday dinner, service was amazing for and drinks were as well.. They made her get up to sing Happy Birthday.. highlight of the night, Will recommend to friends and family and go back myself

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you for the 5 star review! DJ is great and I will pass along your praise to him! Ryan

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OT
1 review
Dined on October 7, 2019
Overall 5food 5service 5ambience 5

Server was excellent and engaging. Food was delicious as well

Hard Rock Cafe - Orlando
Responded 6 days ago

Thanks for the awesome review! You Rock! Ryan

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H
Nashville
3 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 4

Taylor was amazing. We were served in the hard rock area and Taylor made our visit fantastic. He went above and beyond to make sure we had a great time and everything we wanted. Would definitely recommend.

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you for the great review Hannah! Glad you enjoyed you time here and that Taylor too good care of you. I will pass this along to him. Ryan

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OT
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

Well is worth to go have a awesome time there

Hard Rock Cafe - Orlando
Responded 4 days ago

Thank you for the review! So glad you had an awesome time! Ryan

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DH
1 review
Dined on October 6, 2019
Overall 2food 1service 1ambience 4

Terrible Experience. The waiter was awesome, but the kitchen was terrible. They sent my daughter a medium rare hamburger and when it was set back, it took 45 minutes to get a new one. We finished our dinner and ordered and finished dessert before a new kids burger delivered. We ordered the chicken tenders dinner and they were the worse. Very disappointed and I will never return again.

CB
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Thank you for a great Birthday Celebration and service was great

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you so much for the great review! Happy Birthday! Ryan

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s
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Our server was great and the food was fantastic. Prices seemed high but is expected when visiting a theme park

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you for the 5 star review Scott! Ryan

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DW
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Such a great atmosphere
Lovely food
Friendly and helpful staff
Good value

Hard Rock Cafe - Orlando
Responded on October 7, 2019

Thank you for the great review Dawn! Ryan

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RE
1 review
Dined on October 4, 2019
Overall 4food 1service 5ambience 5

Order got messed up but waiter was super great and resolved the issue

Hard Rock Cafe - Orlando
Responded on October 7, 2019

Thank you for the review! I'm sorry to see that we had an issue with an order, but glad to see it was resolved! Ryan

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OT
Tampa
1 review
Dined on October 4, 2019
Overall 4food 5service 3ambience 5

Service was a bit slow...food took forever!!!! And it wasn’t even that busy.

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you so much for the review! I have passed along your feedback to the team. Ryan

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OT
1 review
Dined on October 3, 2019
Overall 3food 4service 3ambience 3

Starter came late and main came about 5 minutes later... overloading us. Otherwise an enjoyable evening with great food and cocktails

NP
1 review
Dined on October 2, 2019
Overall 3food 3service 3ambience 4

Food was average and overpriced, menu quite limited, came here as had good experiences in the past, not sure we’ll come again

SH
1 review
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

Brilliant time, brilliant atmosphere, the staff could not have been any better

Hard Rock Cafe - Orlando
Responded 6 days ago

Thank you so much for the great review! Thank you for visiting us here in Orlando! Ryan

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JB
1 review
Dined on October 1, 2019
Overall 2food 3service 1ambience 4

While the food was good, portions were much too small for the price charged. The worst part of our visit was the service. It was not that busy on a weekday evening at 7:30pm, but service was inattentive and slow. We were only a party of 2. 15 minutes for a waiter to take our order. 10 minutes of watching my beer sit on the bar to be delivered to our table. 15 minutes to get an extra plate after food was delivered (though it was requested upon ordering). Never once having the waiter come by for a refill of drinks. When I asked another waiter for helped, she was very gruff and not willing to help. 15 minutes to get the bill after requesting it. The photo team never came by our table - was on a birthday date with my teenage daughter. It would have been nice to see and consider ordering for this fun event. When I asked on the way out, little help was given by the hosts and management standing at the front. By then, we’d had enough and just wanted to get out of the restaurant. Though I have been to Hard Rocks around the world, this was the worst service I’ve experienced. Additionally, this was my my teenage daughter’s first visit to a Hard Rock, and she surely has a bad impression too.

EJ
1 review
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

Amazing ! I had a gluten free guest and they were catered for . Love this 💖

Hard Rock Cafe - Orlando
Responded on October 4, 2019

Thank you for the great review Emma! We have lots of delicious GF options for our guests! Ryan

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d
1 review
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

Es fantástico el ambiente, muy buena comida, y buen servicio. Pocos hablan español pero igual no es gran problema

Hard Rock Cafe - Orlando
Responded on October 4, 2019

Thank you for the 5 star review! Ryan

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DB
1 review
Dined on September 29, 2019
Overall 4food 4service 4ambience 4

Too much noise and too cold inside. is beter have a good temperature inside

Hard Rock Cafe - Orlando
Responded on October 4, 2019

Thank you for the review! I will pass along your feedback to the team. Ryan

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OT
Naples
2 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Yummy burgers!!

Hard Rock Cafe - Orlando
Responded on October 4, 2019

Thank you for the 5 star review! Our burgers are Yummy! Ryan

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