Hard Rock Cafe - Niagara Falls

4.3
244 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace

Featured specials

Select a special by choosing a date, time and party size

Mother's Day Menus & Specials

Dine in
Starting May 9, 2021

Bring Mom over to the cafe for a special menu and some Headliner treatment!

What 244 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.1
ambience
3.9
value
Noise · Moderate
75% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
2 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

My husband and I had an amazing dinner! I couldn’t even come close to finishing my ribs! I’m 8 months pregnant so I was sad that I couldn’t get a good drink. BUT they have amazing mocktails. It was AMAZING! Must try the strawberry lemonade. The sliders were also amazing. Our sever was great and very knowledgeable about the menu and on it with getting us everything we needed. Will return when we visit the falls again!

Hard Rock Cafe - Niagara Falls
Responded on March 1, 2021

Thank you for the 5 star review. We appreciate you kind words and were glad you came by to visit us. Sincerely Jason Cianflone General Manager

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P
Patrick
New York Area
1 review
Dined on February 18, 2021
Overall1food1service1ambience1

Terrible food and experience. My rib sandwich had a bone in it (yes an actual bone) and service took forever.

Hard Rock Cafe - Niagara Falls
Responded on March 1, 2021

Patrick, So sorry to hear about your sandwich. We do cook the ribs in house and then de-bone them ourselves. I am sorry we missed one. Thank you for the feedback and we will strive to do better. Sincerely Jason Cianflone General Manager

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VC
ValerieC
New York Area
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

Yummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmyyy

Hard Rock Cafe - Niagara Falls
Responded on March 1, 2021

Thank you for the 5 star review. Sincerely Jason Cianflone General Manager

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M
Mike
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Very easy to make reservations, place was at compacity and food came out quickly. Was great overall

Hard Rock Cafe - Niagara Falls
Responded on March 1, 2021

Thank you for the 5 star review. Sincerely Jason Cianflone General Manager

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n
null
1 review
Dined on February 14, 2021
Overall4food3service4ambience3

There was a very small menu, not a lot to choose from. I should have read the description all the way through. M<y steak salad did not come with ranch dressing, it came with a vinegarette. This may be a New York thing. Only 2 chooses for dessert.

Hard Rock Cafe - Niagara Falls
Responded on March 1, 2021

Thank you for the review. Sincerely Jason Cianflone General Manager

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S
Sara
1 review
Dined on February 13, 2021
Overall5food4service5ambience5

Had a great Valentine's dinner. Food was good and the service was great. I'd go back. Make a reservation, as many people were waiting for a table and we were able to get seated.

Hard Rock Cafe - Niagara Falls
Responded on March 1, 2021

Thank you for the 5 star review. Sincerely Jason Cianflone General Manager

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AT
AngelaT
1 review
Dined on February 12, 2021
Overall3food2service1ambience2

You didn't get much food for the price you paid. When we got there for our 7pm reservation, we were told that unfortunately there would be a 15 minute wait. When we got seated, it took a long time for our waiter to come to the table, even longer to finally get drinks. Food came out quick but my chicken fingers tasted like fish. Not really impressed, and won't be back.

BA
BridgetA
1 review
Dined on February 8, 2021
Overall5food5service5ambience5

Great atmosphere and customer service
Food was good

Hard Rock Cafe - Niagara Falls
Responded on February 12, 2021

Thank you for the 5 star review

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JM
JasonM
New York Area
3 reviews
Dined on February 5, 2021
Overall2food2service2ambience2

We’ve always been Hard Rock Cafe fans and have had many good meals at this establishment. Pandemic seems to have taken a heavy toll here. Food quality on a reduce menu was lacking. Lettuce brown on salads. Also, supposed to be at 50% capacity. One would assume that means that you should use your whole floor plan and only seat half the tables. Not here. They closed all other rooms and just fill every table in the main space to keep tables closer together (presumably staffing?). So, when seated, you are closer than 6 feet to other seated people, despite having a ton of empty square footage.

NJ
NicholasJ
1 review
Dined on October 27, 2020
Overall5food5service5ambience5

Loved the food, the wait staff and the location. It was the perfect Anniversary dinner!

Hard Rock Cafe - Niagara Falls
Responded on November 1, 2020

Nicholas, Thank you for the 5 star review. We hope you had a great anniversary. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
Pittsburgh
6 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Great! Very professional and courteous

Hard Rock Cafe - Niagara Falls
Responded on October 21, 2020

Thank you for the 5 Star review. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
New York Area
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Server was wonderful and all the food was great. They had temperature checks and good cleaning. Everyone had proper face coverings on.

Hard Rock Cafe - Niagara Falls
Responded on October 21, 2020

Thank you for the 5 Star review. We take your safety and comfort very seriously. Sincerely, Jason Cianflone General Manager

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ED
EliasD
1 review
Dined on July 4, 2020
Overall5food5service5ambience5

Very very clean and great attention to customers Excellent place to go.

Hard Rock Cafe - Niagara Falls
Responded on July 9, 2020

Elias, Thank you for the review. The comfort and safety of our guests are most important. Thank you for noticing our efforts to give you the best experience. Sincerely, Jason Cianflone General Manager

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TH
TatyanaH
1 review
Dined on March 8, 2020
Overall2food4service1ambience2

Waitress took too long to take our order. She was very short with us and would walk away before you could ask a question. Food was good but the service was bad

B
Brundy89
New York Area
2 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Always are here for Hockey Tournaments. The Hard Rock is always great. They really know how to handle larger groups. Service is always excellent.

CB
CBinNY
1 review
Dined on February 16, 2020
Overall3food4service3ambience3

The food was delicious. The waitress was nice and friendly but it took a long time for the food to arrive. Including, by the time my daughter received her side dish, we had to instantly put it in a to go container

Hard Rock Cafe - Niagara Falls
Responded on February 20, 2020

CB, Thank you for the feedback. Sorry for the delay in service. I am glad the food and service were great. Sincerely, Jason Cianflone General Manager

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j
jolenes
New York Area
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Food was beyond good!!! would highly recommend. meals are reasonably prices drinks are really high priced.

Hard Rock Cafe - Niagara Falls
Responded on February 17, 2020

jolenes, Thank you for the amazing review. You Rock! Please come see us again. Sincerely, Jason Cianflone General Manager

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ES
EricaS
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

I always enjoy going to hard rock, the food, music and service are always outstanding.

Hard Rock Cafe - Niagara Falls
Responded on February 17, 2020

Erica, Thank you for the great review. We appreciate your kind words. Sincerely, Jason Cianflone General Manager

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B
Brundy89
New York Area
3 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Another visit to Hard Rock and another great experience. We have hockey tournaments in town and make it a point to keep coming back. We always get great food, great service, and we love the music videos. Both adults and kids. Thank you for the great experience...

Hard Rock Cafe - Niagara Falls
Responded on January 19, 2020

Thank you for the awesome review. We love our Hockey groups.. Sincerely Jason Cianflone General Manager

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R
Raddi86
New York Area
1 review
Dined on January 16, 2020
Overall5food5service5ambience5

We come every hockey Tournament and always get the best service and the food is great. You do pay a bit more but we love the Rock and Roll stuff and the service makes up for it.

Hard Rock Cafe - Niagara Falls
Responded on January 19, 2020

We love having you. Ask for me next time so we can put a face to the words... Thank you for the great review. Sincerely Jason Cianflone General Manager

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SR
SharonR
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Food was good and plentiful. Service was great. The steak salad was very good. Steak was tender and cooked as ordered. The salmon was very good. Drinks were expensive so we only ordered one each. We started at the bar and were seated in a side room which was better for dining because the music wasn't as loud.

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Sharon, Thank you for the great feedback. We always love to hear from our guests. Thank you for the review. Sincerely, Jason Cianflone General Manager

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AH
AmandaH
1 review
Dined on December 31, 2019
Overall3food2service5ambience3

Our waitress was wonderful. She apologized for how long it took for our food to come and when it did come it was cold. She offered a discount before we even said anything as well. She was so nice to the children as well. The food however was subpar. The drinks were also not very strong especially for the price we paid. I understand that Hard Rock is more of an experience, but without the wonderful waitress the experience would have been pretty terrible.

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Amanda, We are very sorry the food you received was below our standards. W appreciate your feedback. Thank you for the review. Sincerely, Jason Cianflone General Manager

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KJ
KathrynJ
Toronto
2 reviews
Dined on December 31, 2019
Overall4food4service4ambience4

We were in a side room which was quieter and had very nice decor. The staff were busy on New Years Eve but we didn’t wait long for anything. The food was good and the ambiance goof ole’ rock and roll!

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Kathryn, Thank you for the review. Sincerely, Jason Cianflone General Manager

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DS
DanielleS
1 review
Dined on December 29, 2019
Overall2food1service3ambience2

This Hard Rock Cafe was disappointing with the lack of Rock and Roll decor. The food was bland and extremely overpriced!

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Danielle, Sorry you feel that we lack enough memorabilia. We do have over 200 pieces on the walls at our location. We do apologize for the taste of the food. It should be seasoned correctly. We appreciate your feedback. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
Toronto
2 reviews
Dined on December 25, 2019
Overall5food4service5ambience5

We went to Hard Rock Cafe on Christmas Day. They have a festive menu which was at an very attractive menu. The food were good. Service was excellent

Hard Rock Cafe - Niagara Falls
Responded on December 28, 2019

Thank you for the review. We enjoyed spending the Holiday with you. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
New York Area
2 reviews
Dined on December 25, 2019
Overall3food3service3ambience4

Food was decent. Need more of a variety

Hard Rock Cafe - Niagara Falls
Responded on December 28, 2019

Sorry you felt the options not sufficient. Thank you for the review. Sincerely, Jason Cianflone General Manager

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AN
AndreaN
1 review
Dined on December 25, 2019
Overall3food3service5ambience2

Lived in WNY all my life and love that there’s a Hard Rock Cafe in the area, but only downfall to the location is that it’s in an international city with lots of visitors from other countries. Every dining experience here is ruined for me due to the lack of manners from foreigners. I try to visit when it’s winter because it seems to be less touristy but anyway our service was the best part! It was a nice change to go out for Christmas dinner for once. p.s. ladies restroom was pretty nasty so let’s work on getting it clean!

Hard Rock Cafe - Niagara Falls
Responded on December 30, 2019

Andrea, Thank you for the review. We will address the Ladies room issues. We are glad we were able to spend the Holiday with you. Let's make this a yearly tradition. Sincerely, Jason Cianflone General Manager

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p
phunwin
New York Area
29 reviews
Dined on December 10, 2019
Overall5food5service5ambience5

I saw some uninspired reviews here, so I was very pleasantly surprised! My burger was one of the best I’ve had in a long time, and the staff was really friendly. There was a scavenger hunt for kids for which they rewarded my kids with little chocolate guitars. Was a great way to keep them engaged. Another complaint I saw on here was that it was dirty; I didn’t see that at all, the place was well maintained. Will definitely be back.

Hard Rock Cafe - Niagara Falls
Responded on December 12, 2019

Phunwin, Thank you for the great review. I had a great time with you and your family. Glad you enjoyed the Scavenger hunt. Come visit us again. Rock ON. Sincerely, Jason Cianflone General manager

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B
Brundy89
New York Area
3 reviews
Dined on December 1, 2019
Overall5food5service5ambience5

Hockey tournament in town. Came with a group of friends and my Boyfriend. We were treated very nice and the service was great. It seems like they have handled hockey teams before. I would definitely recommend.

Hard Rock Cafe - Niagara Falls
Responded on December 3, 2019

Raddical86, Thank you for the great review. Hard Rock is the place to come celebrate your Hockey victories. After you rock on the ice come rock with us. We hope to see you next tournament. Sincerely, Jason Cianflone General Manager

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R
Raddi86
New York Area
1 review
Dined on December 1, 2019
Overall5food5service5ambience5

We were with a large Hockey group. Everything was handled well even though they were busy. Staff was friendly and attentive. Host was very pleasant. Food was excellent.

Hard Rock Cafe - Niagara Falls
Responded on December 3, 2019

Brundy99, We are glad you had a great experience. Hope your Hockey games went well too. We appreciate you thinking of us for your group. Please come visit us again next tournament. Sincerely, Jason Cianflone General Manager

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GT
GurpreetT
1 review
Dined on November 23, 2019
Overall1food2service1ambience2

Did not honor reservation. had to wait 25 minutes then they opened a back room which had no heat. This room was available entire time and chose to be rude and make us wait. the lady at front was rude and barked at us about our reservation. Drinks too 30 mins to come. overall experience was not not pleasant

AH
AmandaH
1 review
Dined on November 17, 2019
Overall3food4service4ambience4

I understand being in Niagara Falls Falls is a tourist area so it will be a bit more expensive but i feel this was too steep for the type of food that is served. Burgers are between $17 and $25!! If it was not for my daughter's school choir performing there I would not have gone there. Also, I ordered a Guinness beer and they were out of it.

Hard Rock Cafe - Niagara Falls
Responded on November 18, 2019

Amanda, Sorry we were out of Guinness. We appreciate the Kids coming to perform we love donating the space to showcase their talent. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on November 17, 2019
Overall3food2service3ambience2

Took a long time to get our nachos and our fruit cup consisted of approx 6 grapes. They didnt seem very well prepared for the volume of people they knew they would have that day.

Hard Rock Cafe - Niagara Falls
Responded on November 17, 2019

Thank you for the feedback. Rock Star Music is something we love to do for the kids and their families in our area. It does present challenges when 65 families all order at the same time, even when fully staffed. We do however love to hear the kids perform and will do better next show. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on November 8, 2019
Overall4food3service5ambience4

Food was good but not great. Atmosphere was fun. Our waitress was very sweet. Not sure two burgers were worth $61 but it was a nice evening.

Hard Rock Cafe - Niagara Falls
Responded on November 11, 2019

Thank you form the feedback. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
Charlotte
1 review
Dined on November 8, 2019
Overall5food5service3ambience5

Everything was awesome, but our waitress was slow

Hard Rock Cafe - Niagara Falls
Responded on November 11, 2019

Thank you for the 5 star review. Thank you form the feedback. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on October 27, 2019
Overall5food5service5ambience5

We were there for our daughter’s rock band show with a large party. Our server was amazing and so was the experience. Thank you.

Hard Rock Cafe - Niagara Falls
Responded on October 28, 2019

We love our little Rock Stars at the Hard Rock. Thank you for the great review. Sincerely, Jason Cianflone General Manager

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J
Jareds
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

Very good atmosphere the staff was very nice and helpful . I would highly recommend to anyone whos looking for a good meal and a good time to stop here!!!!

Hard Rock Cafe - Niagara Falls
Responded on October 24, 2019

Jareds, You rock dude. Thank you for the great review. Come back and party with us again soon. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on October 13, 2019
Overall5food5service5ambience4

Wife and I had a great anniversary dinner - food arrived as ordered, in order, and delicious, and our waitress Salina was outstanding. Never an empty glass and ensured we were always happy with our experience. It is a bit of a hectic atmosphere, as are all Hard Rock’s. But bearing that in mind we would recommend having dinner there during a stay at Niagara Falls.

Hard Rock Cafe - Niagara Falls
Responded on October 16, 2019

Thank you for the awesome review. Salina is one of our Rock Stars and we are lucky to have her. Glad you had a great time! Sincerely, Jason Cianflone General Manager

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BD
BobD
1 review
Dined on October 6, 2019
Overall1food2service1ambience1

Terrible experience. Not only will you overpay for anything you order, you will also have to pay for parking to eat there. Service sucked slow and waitress had attitude. Save your money. Definitely not worth it

H
Hausman28
New York Area
5 reviews
Dined on October 4, 2019
Overall4food4service5ambience4

The is a great place for a variety of crowds... families.. friends... couples.. service was excellent. Food was tasty and great value and price points!

Hard Rock Cafe - Niagara Falls
Responded on October 8, 2019

Hausman28 Thank you for the review. Glad you had a rockin' time Sincerely, Jason Cianflone General Manager

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FAQs

Hard Rock Cafe - Niagara Falls offers takeout which you can order by calling the restaurant at (716) 282-0007.

Hard Rock Cafe - Niagara Falls is rated 4.3 stars by 244 OpenTable diners.

Hard Rock Cafe - Niagara Falls does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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