Hard Rock Cafe - New Orleans

4.2
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150 Reviews
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$30 and under
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American

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Fun
Casual
Home to the legendary Louis Armstrong and the world-famous Mardi Gras celebration, the city of New Orleans is well known for both its musical and cultural diversity. What better way to showcase the city's eclectic nature than at Hard Rock Cafe? Hard Rock Cafe New Orleans is located on famous Bourbon Street in the French Quarter, where it's Fat Tuesday every day of the week. Hard Rock is a full-service restaurant and bar offering many options for group dining, private events and live performances. Be sure the check out the awesome music memorabilia and the Rock Shop, too! Don't forget to grab a go-cup and take your delicious beverage with you!
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What 150 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.1
service
4.1
ambience
4.0
value
Noise · Moderate
80% of people would recommend it to a friend
5
4
3
2
1
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OT
Western NC
2 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Joshua took great care of us! You guys killed it on the impossible burger. KILLED ITTTTTTT!!!!

AD
Jacksonville
2 reviews
Dined on November 3, 2019
Overall4food4service5ambience4

I loved the atmosphere. It was not too busy during our visit. The food came out hot and it was delicious.

BR
1 review
Dined on October 28, 2019
Overall3food3service3ambience2

The atmosphere was rather dreary for being on Bourbon St. Service was ok

HL
1 review
Dined on October 19, 2019
Overall2food2service4ambience2

Too expensive for type of food served. Kids menu is a joke.

OT
San Francisco
1 review
Dined on September 18, 2019
Overall3food4service3ambience3

I had a reservation, so we didn’t have to wait. Nevertheless, once at the table, they forgot about us. No life music that day. One of the poorest experiences at Hard Rock restaurants.

OT
Austin
2 reviews
Dined on September 7, 2019
Overall5food5service5ambience5

Pamela was a wonderful, efficient, and friendly server. The food was great, drinks awesome, and the atmosphere was fun, especially since the restaurant is on Bourbon St.

OT
Toronto
3 reviews
Dined on August 31, 2019
Overall5food5service5ambience4

It’s loud in there but it’s New Orleans who cares 😀

SM
Dallas
4 reviews
Dined on August 18, 2019
Overall5food5service5ambience5

If you want an alternative to Cajun food, check out The Hard Rock Cafe! Great food, Fun Atmosphere, & Awesome Service made our lunch AMAZING!

OT
Omaha
1 review
Dined on August 13, 2019
Overall5food5service5ambience5

Anniversary and vacation

BH
Pittsburgh
5 reviews
Dined on August 2, 2019
Overall5food5service5ambience5

Best ribs of the week.

TX
Houston
2 reviews
Dined on July 28, 2019
Overall4food4service4ambience4

Burger was great but a little pricey for the size. Caesar salad had great flavor but was drowned in way too much dressing. Daily noisy in the restaurant. Has to raise our voices to talk but that’s sort of expected with the atmosphere. It didn’t help that a band was playing in the street right outside the window. Overall, good experience

PH
Orlando
2 reviews
Dined on July 27, 2019
Overall5food5service5ambience5

We both got burgers and they were delicious and cooked as requested.

CW
London
1 review
Dined on June 30, 2019
Overall5food5service5ambience5

Our server I believe was named Brandon and he is a ROCK STAR!!!

a
1 review
Dined on June 29, 2019
Overall5food5service5ambience5

Everything was really good and I will definitely be back soon!!

MP
1 review
Dined on June 22, 2019
Overall3food5service2ambience4

The food was good and the ambiance was good. My server was just not attentive and took too long to come back to the table.

JC
1 review
Dined on June 20, 2019
Overall5food5service5ambience5

Had Awesome Food and A Very Friendly Staff. Great Music and atmosphere.

OT
Kansas City
3 reviews
Dined on June 5, 2019
Overall4food4service3ambience3

You go to Hard Rock for the ambiance, not necessarily the food. Though, we were pleasantly surprised by the food selection as they just updated the menu. Be sure to ask them about their local burger, there’s no description on the menu, just a mention of it, so we had to ask. Our server was slow bringing drinks and our check/change; it wasn’t busy, so she should have been a bit speedier. The manager was very friendly and personable as he made the rounds of the restaurant and when we had a problem with our bill, took care of it with no complaints. Of course, you have to visit the gift shop to work on your collection of pins! Usually, the staff eagerly fill me in about the significance of certain pins, but tonight the guy who helped us wasn’t really interested in that. Overall, an average dining and shopping experience. Nothing stood out as spectacular, but nothing was horrendous.

KP
New Orleans
1 review
Dined on June 4, 2019
Overall4food5service5ambience4

I would have rather listened to local jazz music then a local guitarist. We could not hear any of the outside jazz music due to that. Liked the restaurant tho .

JB
1 review
Dined on May 19, 2019
Overall5food5service5ambience5

Been to a Hard Rock everywhere we have been and that there is one in the World. We can honestly say best food and best service of anywhere.

JD
London
51 reviews
Dined on May 17, 2019
Overall2food2service3ambience3

The worst meal I had in New Orleans. Tourist trap with bar food that you can get in any city

ER
1 review
Dined on May 11, 2019
Overall4food4service4ambience4

Good food options and a dedicated gluten free menu.

M
Houston
15 reviews
Dined on May 5, 2019
Overall2food2service1ambience3

We were seated quickly by an enthusiastic hostess and the positive experience ended there. We had to wait 20 minutes to put in our drink order and watched as they seated one table after another and immediately brought their drinks. The specialty drinks were more like syrup than a balanced drink. After another 15 minutes we finally got to place our food order. I would have left but it was the French Quarter on Cinco de Mayo so we stayed. Steak was so-so. Broccoli was either under or over-cooked so it was very tough to eat. We told the hostess on our way out but the enthusiasm was gone and they just wanted us out the door. We would have spent $40 more for the two of us had we gotten drinks - food on time.

NC
Raleigh
32 reviews
Dined on May 2, 2019
Overall5food5service5ambience4

Was extremely pleased with the New Orleans Hard Rock. Been to quite a few of these over the years and although they can be pricy. They generally are just OK. This was was much better. The food quality was fantastic- sure this is basic fare but done very well. Compliments to the chef. Also the service was very good - timely and not too pushy.

PC
1 review
Dined on April 25, 2019
Overall4food4service4ambience5

Noise level a little too loud. Could not have a conversation. But being able to get on the drums a take pics was awwsome!

OT
Phoenix
4 reviews
Dined on April 21, 2019
Overall3food3service3ambience2

We were celebrating our daughters birthday which was not acknowledged. It was noted on the reservations. It was freezing cold and we along with other patrons asked to turn down the AC. We were told it was set on auto. The food was just ok

JF
1 review
Dined on April 14, 2019
Overall4food5service5ambience4

My only disappointment was that my granddaughter was celebrating her 5th birthday. She actually told one of the waitresses. Lol!! I was hoping that they would have helped celebrate with her. Other than that it was all great.

SW
1 review
Dined on April 9, 2019
Overall3food3service5ambience3

The service was great. However there is better value locally so not really competitive. Our starter can and seconds later our mains, felt rushed. Probably would not go back as more choice around the French Quarter.

AN
1 review
Dined on April 6, 2019
Overall5food5service5ambience5

Fantastic food, service, and atmosphere as always.
Traveling with food allergies in New Orleans is very hard. Next time I'm in the area, I'm eating all meals at Hard Rock Cafe.

OT
St. Louis
1 review
Dined on April 6, 2019
Overall5food5service5ambience5

We didn’t have to wait. The food was excellent. Always a good experience at The Hard Rock.

JA
1 review
Dined on March 30, 2019
Overall4food5service3ambience3

We have a tradition to visit Hard Rock in each city we visit so New Orleans was no exception. We enjoyed the food and the cocktails. Unfortunately we were seated in the back room next to the kitchen door (it appeared to be an extension added to the restaurant). It lacked the atmosphere you expect from Hard Rock. Our server was very friendly but was ‘hands off’ and forgot about our request for our high chair.

OT
Tallahassee
2 reviews
Dined on March 29, 2019
Overall5food4service5ambience5

Great experience

PP
New York Area
14 reviews
Dined on March 29, 2019
Overall5food5service5ambience5

Great food and service . Noise level was fine

OT
New Orleans
9 reviews
Dined on March 21, 2019
Overall3food3service4ambience3

Restaurant was dirty. My daughter’s lemon had hair on it. Food was decent. Service was good and quick.

E
Dallas
1 review
Dined on March 20, 2019
Overall2food3service1ambience3

We waited over 20 minutes before waitress showed up at our table initially. Never checked back with us after the food was delivered to see if we need anything else. Had to ask for check.

DB
Vancouver
1 review
Dined on March 16, 2019
Overall5food5service5ambience5

Super friendly staff. Great food.
We had a fun time and were offered a free desert!

CL
1 review
Dined on March 12, 2019
Overall2food3service2ambience2

The service was very slow. Food was cold. The air condition was hitting hard at our table. So good got cold to fast. Waited almost a half hour on receipt then had to ask for it..

F
Las Vegas
7 reviews
Dined on March 10, 2019
Overall2food2service2ambience4

My husband and I had dinner at the Hard Rock in New Orleans. I ordered a non-spicy Bloody Mary. I asked the server if they could make it non-spicy and he said it was not a problem. What I received was the worst Bloody Mary ever. It was way too spicy, it was watered down and had a wilted celery stalk in it. No salt in the rim, no olive, no anything!

The food was ok. My ribs were good but the beans and fries were cold. My husband’s mac n cheese was dried up and cold also.

Our waiter was not to be found for the majority of time and we did not see a manager to voice our concerns.

DON’T WASTE YOUR MONEY!!!!

OT
Dallas
2 reviews
Dined on March 9, 2019
Overall4food4service4ambience4

Hard Rock is always a good experience! Family really enjoyed dinner!

FF
St. Louis
4 reviews
Dined on March 9, 2019
Overall5food5service5ambience5

Had a wonderful experience at our visit in New Orleans!! We’ve been to several different locations and of course this one plopped in the middle of a Bourbon Street did not disappoint. Our server was very friendly and did an awesome iob! Yes we know these restaurants are tad bit commercialized but we always enjoy!!!!

FB
1 review
Dined on March 9, 2019
Overall5food5service5ambience5

We had an AMAZING time here! The food and service were exceptional!!! Especially since we had so many people with our party (like 35, or so)!!! They were one of the only few places that accepted reservations!

Tweets by Hard Rock Cafe - New Orleans