Hard Rock Cafe - New Orleans

4.3
icon/ic_reviewCreated with Sketch.
145 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American

Top Tags:

Casual
Fun
Home to the legendary Louis Armstrong and the world-famous Mardi Gras celebration, the city of New Orleans is well known for both its musical and cultural diversity. What better way to showcase the city's eclectic nature than at Hard Rock Cafe? Hard Rock Cafe New Orleans is located on famous Bourbon Street in the French Quarter, where it's Fat Tuesday every day of the week. Hard Rock is a full-service restaurant and bar offering many options for group dining, private events and live performances. Be sure the check out the awesome music memorabilia and the Rock Shop, too! Don't forget to grab a go-cup and take your delicious beverage with you!
avatar copy

Private Dining

Book your next event with us

View details
What 145 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.2
service
4.2
ambience
4.0
value
Noise · Moderate
89% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
Austin
2 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Pamela was a wonderful, efficient, and friendly server. The food was great, drinks awesome, and the atmosphere was fun, especially since the restaurant is on Bourbon St.

OT
Toronto
3 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 4

It’s loud in there but it’s New Orleans who cares 😀

SM
Dallas
4 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

If you want an alternative to Cajun food, check out The Hard Rock Cafe! Great food, Fun Atmosphere, & Awesome Service made our lunch AMAZING!

OT
Omaha
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

Anniversary and vacation

BH
Pittsburgh
5 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Best ribs of the week.

TX
Houston
2 reviews
Dined on July 28, 2019
Overall 4food 4service 4ambience 4

Burger was great but a little pricey for the size. Caesar salad had great flavor but was drowned in way too much dressing. Daily noisy in the restaurant. Has to raise our voices to talk but that’s sort of expected with the atmosphere. It didn’t help that a band was playing in the street right outside the window. Overall, good experience

PH
Orlando
2 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

We both got burgers and they were delicious and cooked as requested.

CW
London
1 review
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

Our server I believe was named Brandon and he is a ROCK STAR!!!

a
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Everything was really good and I will definitely be back soon!!

MP
1 review
Dined on June 22, 2019
Overall 3food 5service 2ambience 4

The food was good and the ambiance was good. My server was just not attentive and took too long to come back to the table.

JC
1 review
Dined on June 20, 2019
Overall 5food 5service 5ambience 5

Had Awesome Food and A Very Friendly Staff. Great Music and atmosphere.

OT
Kansas City
3 reviews
Dined on June 5, 2019
Overall 4food 4service 3ambience 3

You go to Hard Rock for the ambiance, not necessarily the food. Though, we were pleasantly surprised by the food selection as they just updated the menu. Be sure to ask them about their local burger, there’s no description on the menu, just a mention of it, so we had to ask. Our server was slow bringing drinks and our check/change; it wasn’t busy, so she should have been a bit speedier. The manager was very friendly and personable as he made the rounds of the restaurant and when we had a problem with our bill, took care of it with no complaints. Of course, you have to visit the gift shop to work on your collection of pins! Usually, the staff eagerly fill me in about the significance of certain pins, but tonight the guy who helped us wasn’t really interested in that. Overall, an average dining and shopping experience. Nothing stood out as spectacular, but nothing was horrendous.

KP
New Orleans
1 review
Dined on June 4, 2019
Overall 4food 5service 5ambience 4

I would have rather listened to local jazz music then a local guitarist. We could not hear any of the outside jazz music due to that. Liked the restaurant tho .

JB
1 review
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

Been to a Hard Rock everywhere we have been and that there is one in the World. We can honestly say best food and best service of anywhere.

JD
London
48 reviews
Dined on May 17, 2019
Overall 2food 2service 3ambience 3

The worst meal I had in New Orleans. Tourist trap with bar food that you can get in any city

ER
1 review
Dined on May 11, 2019
Overall 4food 4service 4ambience 4

Good food options and a dedicated gluten free menu.

M
Houston
15 reviews
Dined on May 5, 2019
Overall 2food 2service 1ambience 3

We were seated quickly by an enthusiastic hostess and the positive experience ended there. We had to wait 20 minutes to put in our drink order and watched as they seated one table after another and immediately brought their drinks. The specialty drinks were more like syrup than a balanced drink. After another 15 minutes we finally got to place our food order. I would have left but it was the French Quarter on Cinco de Mayo so we stayed. Steak was so-so. Broccoli was either under or over-cooked so it was very tough to eat. We told the hostess on our way out but the enthusiasm was gone and they just wanted us out the door. We would have spent $40 more for the two of us had we gotten drinks - food on time.

NC
Raleigh
32 reviews
Dined on May 2, 2019
Overall 5food 5service 5ambience 4

Was extremely pleased with the New Orleans Hard Rock. Been to quite a few of these over the years and although they can be pricy. They generally are just OK. This was was much better. The food quality was fantastic- sure this is basic fare but done very well. Compliments to the chef. Also the service was very good - timely and not too pushy.

PC
1 review
Dined on April 25, 2019
Overall 4food 4service 4ambience 5

Noise level a little too loud. Could not have a conversation. But being able to get on the drums a take pics was awwsome!

OT
Phoenix
4 reviews
Dined on April 21, 2019
Overall 3food 3service 3ambience 2

We were celebrating our daughters birthday which was not acknowledged. It was noted on the reservations. It was freezing cold and we along with other patrons asked to turn down the AC. We were told it was set on auto. The food was just ok

JF
1 review
Dined on April 14, 2019
Overall 4food 5service 5ambience 4

My only disappointment was that my granddaughter was celebrating her 5th birthday. She actually told one of the waitresses. Lol!! I was hoping that they would have helped celebrate with her. Other than that it was all great.

SW
1 review
Dined on April 9, 2019
Overall 3food 3service 5ambience 3

The service was great. However there is better value locally so not really competitive. Our starter can and seconds later our mains, felt rushed. Probably would not go back as more choice around the French Quarter.

AN
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Fantastic food, service, and atmosphere as always.
Traveling with food allergies in New Orleans is very hard. Next time I'm in the area, I'm eating all meals at Hard Rock Cafe.

OT
St. Louis
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

We didn’t have to wait. The food was excellent. Always a good experience at The Hard Rock.

JA
1 review
Dined on March 30, 2019
Overall 4food 5service 3ambience 3

We have a tradition to visit Hard Rock in each city we visit so New Orleans was no exception. We enjoyed the food and the cocktails. Unfortunately we were seated in the back room next to the kitchen door (it appeared to be an extension added to the restaurant). It lacked the atmosphere you expect from Hard Rock. Our server was very friendly but was ‘hands off’ and forgot about our request for our high chair.

OT
Tallahassee
2 reviews
Dined on March 29, 2019
Overall 5food 4service 5ambience 5

Great experience

PP
New York Area
13 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Great food and service . Noise level was fine

OT
New Orleans
8 reviews
Dined on March 21, 2019
Overall 3food 3service 4ambience 3

Restaurant was dirty. My daughter’s lemon had hair on it. Food was decent. Service was good and quick.

E
Dallas
1 review
Dined on March 20, 2019
Overall 2food 3service 1ambience 3

We waited over 20 minutes before waitress showed up at our table initially. Never checked back with us after the food was delivered to see if we need anything else. Had to ask for check.

DB
Vancouver
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Super friendly staff. Great food.
We had a fun time and were offered a free desert!

CL
1 review
Dined on March 12, 2019
Overall 2food 3service 2ambience 2

The service was very slow. Food was cold. The air condition was hitting hard at our table. So good got cold to fast. Waited almost a half hour on receipt then had to ask for it..

F
Las Vegas
7 reviews
Dined on March 10, 2019
Overall 2food 2service 2ambience 4

My husband and I had dinner at the Hard Rock in New Orleans. I ordered a non-spicy Bloody Mary. I asked the server if they could make it non-spicy and he said it was not a problem. What I received was the worst Bloody Mary ever. It was way too spicy, it was watered down and had a wilted celery stalk in it. No salt in the rim, no olive, no anything!

The food was ok. My ribs were good but the beans and fries were cold. My husband’s mac n cheese was dried up and cold also.

Our waiter was not to be found for the majority of time and we did not see a manager to voice our concerns.

DON’T WASTE YOUR MONEY!!!!

OT
Dallas
2 reviews
Dined on March 9, 2019
Overall 4food 4service 4ambience 4

Hard Rock is always a good experience! Family really enjoyed dinner!

FF
St. Louis
4 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Had a wonderful experience at our visit in New Orleans!! We’ve been to several different locations and of course this one plopped in the middle of a Bourbon Street did not disappoint. Our server was very friendly and did an awesome iob! Yes we know these restaurants are tad bit commercialized but we always enjoy!!!!

FB
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

We had an AMAZING time here! The food and service were exceptional!!! Especially since we had so many people with our party (like 35, or so)!!! They were one of the only few places that accepted reservations!

PK
1 review
Dined on March 6, 2019
Overall 2food 4service 2ambience 2

Not impressed, been to several around the world, and I can say this is the worst. Toilets were filthy, service was really slow, too noisy, and too expensive

V
Las Vegas
17 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

The best American food in NOLA!
Excelent staff and really huge portions And fully flavor

TD
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Fast service, even though they were so busy. Great location, great food, always fun!

SW
New Orleans
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Excellent service and great food. Love this Hard Rock!!

OT
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

The overall experience was amazing! Customer service was exceptional. Everyone was friendly and professional. The food didn’t take to long to come out everything was amazing. The ambience was absolutely beautiful.

1
2
3
4

Tweets by Hard Rock Cafe - New Orleans