Hard Rock Cafe - Memphis

3.5
307 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Experiences

  • New Years Dinner

    $49.50 per personPrepaid

    Dec 31, 2021 only

    3 Course Dinner includes: Choice of Salad Appetizer, Choice Of Entree - NY Strip Steak with Marinated Mushrooms, Full Rack of Ribs, BBQ Grilled Chicken, or Grilled Salmon, Choice of Dessert - Holiday Brownie or Espresso Martini. Includes tax and gratuity. 21+
  • NYE General Admission

    $25.00 per personPrepaid

    Dec 31, 2021 only

    Ring in the New Year with Hard Rock. Enjoy live bands, dancing and party favors!
  • NYE VIP Hard Rock

    $50.00 per personPrepaid

    Dec 31, 2021 only

    Ring in the New Year at Hard Rock VIP Style assess to main floor with dancing and music and 2nd floor complimentary welcome drink , free appetizers at 11pm and complimentary champagne toast! 21+

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 307 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.5
food
3.6
service
3.5
ambience
3.2
value
Noise · Moderate
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AJ
AshleyJ
1 review
Dined 4 days ago
Overall1food2service1ambience1

Server was very inattentive and seemed as if she didn’t want to be bothered much. She also never came back to the table to take the order of a guest who was not ready to order their food at the same time as others. He just decided to not order at all.

It took a very long time to receive everything we ordered from the drinks to the appetizers to the meal itself.

It was also freezing. All guests, especially those centered around us, could be found commenting on how uncomfortable it was. We asked if we could receive accommodations and they would not assist us. I thought the customer’s experience was top priority! It we will cold that our food was immediately cooled as soon as we received it and for that reason, it was very unappetizing.

EW
EricW
1 review
Dined on November 20, 2021
Overall1food1service1ambience1

I showed up with my party at the time the reservations stated and was told you were closed for a private party. I tried to call that day of and was unable to get anyone to pick up.
We had to scramble to find somewhere to eat on a busy night.

FB
FeleciaB
1 review
Dined on November 20, 2021
Overall1food1service1ambience1

I had a reservation and got there and found out the whole restraunt was closed for a party!

AC
AngelaC
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

We are visiting from St Louis. The food was fabulous and service and great.

OT
OpenTable Diner
Memphis/West TN
2 reviews
Dined on November 20, 2021
Overall1food1service3ambience2

Bring a big fat wallet! Glass of tea was $3.49. VERY limited menu items so we ordered $22.00 nacho appetizer. Plenty for 2 people but extra (tiny container) of sour cream was $3.00 along with extra guacamole at $2.00. Maybe a teaspoon in each container and I wish that I was joking. Ordered a Signature drink for $12.00. It was terrible. Save your money and time and go eat somewhere else. Literally anywhere else. Totally not worth it.

OT
OpenTable Diner
Memphis/West TN
6 reviews
Dined on November 19, 2021
Overall3food4service2ambience3

We had to wait 30 minutes past our reservation time to be seated because they had a school there that just sat there for 2 hours. The live music was good. The food was OK.

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

Class trip to see The Lion King at The Orpheum.

TJ
TawandaJ
1 review
Dined on October 30, 2021
Overall5food2service5ambience5

I enjoyed the Hard Rock Cafe so much!!! It was my auntie's birthday and the DJ, staff, and management really took care of her!! We had so much fun we are coming back this weekend for my uncle's birthday!!!

Hard Rock Cafe - Memphis
Responded on November 3, 2021

Thank you so much Tawanda for your kindness. We Are so happy that you enjoyed your visit. We look forward to seeing you on your uncle's birthday. Happy birthday to both, your auntie and your uncle. Our team works really hard to please every single guest. I am blessed to work with such a caring team. Stay safe and God bless you.

Report
OT
OpenTable Diner
Memphis/West TN
1 review
Dined on October 24, 2021
Overall1food2service1ambience1

Horrible service, 45 minutes for my wife to get a glass of wine!

P
Pamela
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

It was a fun dining experience that got even better when we were offered a free appetizer. The food does not disappoint and the staff are friendly, helpful and accommodating.

OT
OpenTable Diner
1 review
Dined on October 16, 2021
Overall1food1service2ambience1

First of all, the food was not good. It was not the right temperature, but the taste was not good either. We ordered nachos, chicken tenders and a burger. The only thing that was good were the fries. The chicken tenders were terrible! The service was not great. They were busy, but she forgot things several times and did not follow up after our food was brought out. I had to get up and ask someone for ketchup. The place looked kind of run down. I can say for sure we will not be back. I wanted a kid friendly place near the FedExForum, but I will find another spot next time

OT
OpenTable Diner
1 review
Dined on October 9, 2021
Overall5food5service5ambience4

We asked to change tables since the music was quite loud. They said yes. After only a few minutes the waitress came and took both our drink & food order.
We waited maybe 25 min and food came out in good order and everything was good. We enjoyed our lunch and were checked on by the waitress and the manager. He informed us that if we valet parked we could remain if our order was $50+. So we did that.
It was enjoyable time. Very few customers there for brunch. I plan to come back.

BW
BobW
New York Area
1 review
Dined on October 4, 2021
Overall1food1service3ambience1

Not the same great food and entertainment We have had at other Hard Rock places elsewhere.
Steak on the salad was cooked who knows when and then reheated to well done to be served.
The same with the chicken twisted mac. Chicken was cooked sometime well before dinner time, and reheated to order. Was cold in the center.
Halfway through dinner, Domino's delivered pizzas for the staff. Maybe they know something We didn't!
There was NO live band, and at 7:00, there were only 2 other tables, one of which, 4 people split 2 appetizers and then left!

OT
OpenTable Diner
1 review
Dined on October 2, 2021
Overall1food2service1ambience3

The service was horrible. No waitress for about 15 minutes after we arrived. We received complimentary onion rings for having a reservation, didn’t have drinks until after we ate them. Seemed not enough workers.

CS
CurtisS
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

The service was awesome, our server was outstanding, the band was kinda loud but after mentioning it to the manager the sound was adjusted. Overall it was a pleasant experience.

VF
VictoriaF
1 review
Dined on September 22, 2021
Overall5food5service5ambience5

Good food. Low on staff but our waitress was awesome, attentive and was able to hostess, be a waitress and the bartender all at once, as well as help us purchase merchandise in the gift shop.

W
Wandasbucketlist
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

food was excellent. service was fast and friendly. drinks were awesome. atmosphere was fun. t-shirts were priced reasonably compared to other places. all over great time!

J
Joseph
1 review
Dined on August 26, 2021
Overall5food4service5ambience5

Cost of food was 5 dollars more than on togo menu because of location I guess. But its ok. I enjoyed all of the clothing from the stars. Thank you.

OT
OpenTable Diner
Tallahassee
1 review
Dined on August 14, 2021
Overall3food2service2ambience2

Had dinner date before concert. Place was unorganized with reservations and walk ins. Music was super loud. Service was nit good. Server depended on others to provide for us.

d
vipdagwood
Birmingham
40 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

I enjoyed the food and the great live band. The sevice was good too!

OT
OpenTable Diner
1 review
Dined on August 8, 2021
Overall2food2service4ambience3

Expierence was ok. The best thing for me was the welcoming host, waiters and waitresses. Food was average good portions but no flavor. 2/5

JS
JeffS
Denver
1 review
Dined on July 29, 2021
Overall2food1service1ambience2

Full slab of overcooked ribs. too hot to touch and too tough to pull apart. If I come back I won't be going back there. No one really cared .

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 25, 2021
Overall1food1service1ambience1

I reserved this restaurant for my bday dinner. Besides the waitress being completely rude and no personality , my experience was horrendous. It was my bday and I didn't get my drink for a good 45 min. She also didn't know how to make a simple drink! The margarita was simple syrup on ice it was so sour !!! I returned it and told her to make a baybreeze , she said what's that? I don't know who hired her as a bartender but that's a shame she doesn't know basic drinks. The food tastes better at chuckie cheese! I was very disappointed. For my son to not eat his "fish" breaded chicken nuggets is ashame. I didn't receive a bday dessert or any kind of acknowledgment for my bday. We drove an hr for disappointed. They seated no one up stairs. The experience really let's down the name of the hard rock cafe! I've been to one in Orlando fl , but this is absolutely disgusting. Someone call bar rescue!This place needs to be shut down! Disaster!!!!!!!

OT
vipOpenTable Diner
Miami
12 reviews
Dined on July 18, 2021
Overall5food5service5ambience5

Exceptional service. We were treated spectacular. From our server, to our bartender, to the manager….. hands down SUPREME SERVICE!!!!!!! Will defiantly fine with them again!!!!!!!!!

HF
HollyF
Memphis/West TN
1 review
Dined on July 17, 2021
Overall4food4service4ambience4

Nachos are extraordinary! Service was great but a little slow.

JN
JennyN
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Great service great person singer he wanted us to sing along.

OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall5food5service3ambience5

Overall it was fun nice lovely workers the customers and especially the musician excellent awesome

BP
BillieP
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

We had the best waitress. She was very efficient and nice. Great place

Hard Rock Cafe - Memphis
Responded on July 28, 2021

We are so delighted we were able leave a lasting impression. Our team works so hard every day to make sure every single guest is highly satisfied. Thank you so much for your kindness. Have a wonderful Day Best Regards; Zak Abdallat

Report
RN
RaelynnN
1 review
Dined on July 13, 2021
Overall5food5service5ambience5

Very good experience, would definitely go back. Enjoyed the food and the ambiance.

Hard Rock Cafe - Memphis
Responded on July 28, 2021

We are so delighted we were able leave a lasting impression. Our team works so hard every day to make sure every single guest is highly satisfied. Thank you so much for your kindness. Have a wonderful Day Best Regards; Zak Abdallat

Report
FL
FranL
1 review
Dined on July 11, 2021
Overall5food3service5ambience4

Limited menu. Staff was charming and helpful. great location on Beale Street.

BC
BreonnaC
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

The food was amazing and the service was even better! We made reservations and the manager sent us a free appetizer! We had more than one employee stop and ask how we were. It was an overall amazing experience!

AS
AlyS
Charleston
8 reviews
Dined on July 5, 2021
Overall1food4service1ambience3

Unfortunately the lack of staff is really impacting this business. We stood at the hostess table at the front for about 20 minutes waiting to be seated despite having a reservation.
There are glasses piled up on the bar counter waiting to be cleared away, waitresses are scarce, and our bill was incorrect. Would not recommend at the moment which is such a pity as this is an iconic venue in an iconic city on an iconic street.

TL
TimL
1 review
Dined on July 5, 2021
Overall4food3service4ambience3

Service was good but seemed understaffed. The waitress was very friendly and made our experience enjoyable. The appetizers were the best thing (nachos and onion rings). My big cheeseburger was rather bland and my wife's salmon was a little over cooked. My son said his chicken tenders were tasteless and my other son said his salmon was burnt. The atmosphere was ok but it wasn't hard rock. Hopefully our next experience will be better.

TS
TeresaS
1 review
Dined on July 4, 2021
Overall5food4service4ambience4

Make reservations! We did, and we're seated within 10 minutes... they are short staffed right now, so be patient! Food was excellent, we all had the burgers... wonderful stroll down Beale St afterwards!

AS
AudreyS
1 review
Dined on July 4, 2021
Overall5food5service4ambience5

Staff was friendly and helpful. They did a great job on a busy day.

SS
SwannS
Memphis/West TN
1 review
Dined on July 3, 2021
Overall2food2service2ambience3

Only fries or green beans for sides... Only 1 steak on menu, the piece of salmon was smaller than. Biscuit!!! They have fell off!!!

m
marc
Chicago
1 review
Dined on July 3, 2021
Overall1food1service1ambience3

Poor service, quality of food has really gone downhill (cold, over cooked, flavourless). Very disappointed considering HRC standards for memphis.

MK
MikeK
1 review
Dined on July 3, 2021
Overall3food4service1ambience3

Very slow service , the gentleman who seated us was great.

OT
OpenTable Diner
1 review
Dined on July 2, 2021
Overall5food5service5ambience4

Buena y la atención del Manager excelente

Report
OT
OpenTable Diner
1 review
Dined on June 27, 2021
Overall2food2service2ambience4

It took a really long time to get our food and there were only 2-3 servers for the whole restaurant

FAQs

Hard Rock Cafe - Memphis is rated 3.5 stars by 307 OpenTable diners.

Hard Rock Cafe - Memphis does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Memphis