Hard Rock Cafe - Memphis

3.4
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209 Reviews
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$30 and under
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American
Muddy Waters was Going Back to Memphis and Marc Cohn and others were Walking in Memphis, defining the Birth Place of Rock N Roll as the most-mentioned city in recorded songs than any other city on the planet!

It only made sense for Hard Rock Cafe to call Memphis home, when we opened our doors in 1997. Now after 16 years at 315 Beale Street, Hard Rock Cafe Memphis has relocated! Visit us at 126 Beale Street as we make history within the infamous Lansky Bros. Building! The new location features brand new memorabilia from local legends, convenient valet parking and our amazing scratch-recipe menu offering everything from rockin appetizers, legendary burgers and premium drinks!

Offering two levels of dining with stage views, two premium bars, Beale Street patio view, semi-private event space and a seating capacity of 200.
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Specials

Thanksgiving Dinner Special Menus & Offers

Celebrate with Hard Rock Cafe with a special Turkey Dinner! Thanksgiving Plate-Slow roasted turkey breast, roasted fresh vegetables, home-style classic stuffing, creamy sweet potato mash, cranberry sauce, and finished with a traditional gravy. $26.95 Wednesday, November 27, 2019

Wednesday, November 27, 2019

Christmas Eve Special Menus & Offers

Celebrate the Holidays with Hard Rock. Join us for our Festive Prix Fixe Menu 2-Courses $33.95 and 3-Courses $39.95. Delicious choices from Bangkok Shrimp to Holiday Brownie

Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

Celebrate the Holidays with Hard Rock. Join us for our Festive Prix Fixe Menu 2-Courses $33.95 and 3-Courses $39.95. Delicious choices from Bangkok Shrimp to Holiday Brownie

Tuesday, December 24, 2019

New Year's Eve Special Menus & Offers

Open New Year's Eve! Join us in ringing in the new year!

Tuesday, December 31, 2019

What 209 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.6
food
3.4
service
3.7
ambience
3.2
value
Noise · Moderate
60% of people would recommend it to a friend
5
4
3
2
1
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RJ
Nashville
3 reviews
Dined 3 days ago
Overall 1food 1service 1ambience 1

I made a reservation for 6:30PM. After being seated on the second floor, we ordered drinks and food right away. I received my soda within 5 minutes. My friend did not receive her drink. At 7:20PM I asked the waiter why our meals had not yet arrived (a salad with beef and an Impossible burger). I told him we needed to leave for the theatre in 20 minutes and asked if our food would arrive soon and he said that he did not think that was possible. Well, he was right about that. At 7:45 PM we left the HALF-EMPTY restaurant without any food or my friend's beverage. There was no excuse for not receiving any food not an update throughout the time we were patiently sitting at our table while all the other guests were served. I have eaten here before on crowded evenings and had no issues with my servers or meal. Needless to say we were extremely disappointed when we left, no longer looking forward to our meals, and very hungry.

OT
1 review
Dined 3 days ago
Overall 3food 4service 3ambience 5

The hostess was great- the place was packed because of several events going on downtown. She was calm and polite and got us seated as quickly as possible. The service was slow but with how busy the restaurant was, that was to be expected.

a
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Very good little place I've been to many hard rock cafes over the years good always great n' the service Memphis just as expected excellent service food anazin' will go back again

SM
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Service and food was excellent. Really enjoyed how well we were treated and how fast the food was delivered. The manager stopped by our table twice to check on us. I have already told several people about how wonderful the experience was and how we will return.

AB
Memphis
2 reviews
Dined on October 5, 2019
Overall 4food 4service 4ambience 4

We came to eat before a concert at FedEx Forum. Service and food was wonderful. The kids really enjoyed all the memorabilia.

OT
Atlanta
3 reviews
Dined on September 26, 2019
Overall 3food 3service 5ambience 3

Excellent service

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EO
1 review
Dined on September 16, 2019
Overall 1food 1service 1ambience 1

Absolutely not! Terrible service and food quality. Three members of our table never got their food and the people who did it was fresh out of the freezer.

K
Milwaukee
1 review
Dined on September 14, 2019
Overall 1food 1service 1ambience 4

Even though my wife and I are true Hard Rock fans, I was extremely disappointed with both the service and the quality of the food. After sitting at our table being ignored for an extremely long time we finally flagged down a waitress and asked if she knew who our table was assigned to. She said she didn't know but would take our order. When the food was finally served, it didn't live up to the level of quality that we have become used to. This was especially disappointing since we had brought a couple along with us that had never been to a Hard Rock before. The restaurant did not have many other patrons at the time.

OT
Memphis
2 reviews
Dined on September 10, 2019
Overall 3food 3service 3ambience 5

When arrived they said they had no tables even if we had a reservation that they had over booked. We sat at the bar with 2 kids. My food was good but the order was wrong i ate it anyway my wife had the pulled BBQ she didn’t like it. Atmosphere was hard rock so great but the rest so so. Personal was kind of rude but may have been my fault due to i was mad about having to sit at the bar. Informed open table about it. They responded they timely and good results.

WW
1 review
Dined on September 10, 2019
Overall 1food 3service 1ambience 2

Made a reservation and got there — the hostess says my reservation didn’t go through even though I had a confirmation number. Took a long time to get seated and THEN our waitress was slow and inattentive. Very horrible experience.

OT
Phoenix
25 reviews
Dined on September 10, 2019
Overall 3food 4service 3ambience 3

Host claimed we didn’t have a reservation when we arrived. Our party almost left.

MD
London
4 reviews
Dined on September 6, 2019
Overall 3food 3service 4ambience 4

Went to this well known establishment for food and drinks whilst on holiday , The waiter was excellent taking our food and drinks order, I ordered the New York steak cooked medium , when I cut into it it was very rare when the waiter came over to ask if everything was ok I asked his opinion if this was what a medium steak should be like , his reply was I think so perhaps I should order medium to well done next time , I did carry on eating it for a while but having to mop the blood off my plate , eventual another guy came over who was possible the manager and said I hear there is a problem with the steak when I showed him he agreed and did knock 50 % off my meal , perhaps I should have made a bigger deal out of it earlier but when I asked the waiter his opinion I thought perhaps that’s how a medium is over here

KT
1 review
Dined on September 2, 2019
Overall 3food 2service 4ambience 2

Lauren was a great server . However the food was tasteless and over priced . A table of 8 and no one was pleased with the food . Fries and wings were over cooked . Mac and cheese item was over cooked , grilled chicken was dry and the imitation bang bang shrimp was sub par. Very dissatisfied for my daughter’s bday celebration . The sundae that was provided for her was a bowl of vanilla ice cream and whipped cream . Not worth the 200.00 spent at this place .

RB
1 review
Dined on September 1, 2019
Overall 2food 2service 2ambience 1

I was very disappointed with the food and the service.

OT
1 review
Dined on August 31, 2019
Overall 1food 2service 1ambience 2

Absolutely horrible! Corttney was the worst waitress we’ve ever had. We had been seated for 45 minutes before even getting a drink. The drinks came after our food came out. My order came out wrong and she argued with me about it before finally taking it to get it fixed. We asked for waters and never received them. Then, when everything was said and done, she charged us for an extra drink and side and expected us to pay for them! After again arguing with me she finally got her manager, but it was absolutely the worst dining experience we’ve ever had!

R
1 review
Dined on August 24, 2019
Overall 1food 2service 1ambience 4

There was a hair in my mother’s food, we waited at LEAST 40 minutes to even get our drinks. It seemed that they were very understaffed by the way we had been treated. I honestly had heard all this hype about the place and how the food is amazing but I felt like it was just ok. We got wings and they only have one kind (apparently) and didn’t bother to tell us they would be spicy nor did the menu. I’ve been there, done that, got the tee shirt but won’t be back to the Memphis location or probably any other Hard Rock Cafe ever again.

YP
1 review
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

The people in Memphis were AWESOME!! Very personable, friendly, EXCELLENT service, EXCELLENT food OUTSTANDING decor and atmosphere. I would recommend HARD ROCK - MEMPHIS with a YES plus 10 stars. Wayne is someone we will never forget. I think we actually met nearly everyone who worked there that I wish I could remember the girl who served us but she was excellent. When in Memphis, THE HARD ROCK IS A MUST !!

KH
1 review
Dined on August 17, 2019
Overall 2food 2service 1ambience 3

When we arrived it took quite a few minutes for the maître'd to stop her conversation with another employee and to notice us. I had previously called in a reservation, and had received a confirmation call. The waitress was slow and honestly didn't seem to care if she got our orders correct. Asking for ranch dressing took another waitress to actually get the dressing for us, and btw, she did so in a very conscientious manner. The food was mediocre, as we were expecting something much more creative and delicious. From the time we ordered and actually recieved our meal was approximately 45 minutes. Other customers were constantly leaving as the service was slow. We ordered drinks and had to wait for over 30 minutes. We looked forward to eating with you all as this was the first time my daughter(21) had ever eaten with you. Next time we go out to eat in that area I assure you we will not be coming back to Hard Rock Cafe.

HK
Memphis
1 review
Dined on August 17, 2019
Overall 1food 2service 1ambience 2

Perhaps the worst service I have ever received. Waitress never brought the drink I ordered, food took 45 minutes (a burger and chicken sandwich) and a snarl when the bill was returned to me after requesting the drink I ordered but never received be removed from the bill. The table behind us was livid and requested the manager. Due to his lackadaisical response to them, I knew I didn't need to waste my time reporting how ridiculous the service was. On a good note, the hostess was extremely friendly and the best part of our experience.

TR
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

My husband my 10-year-old daughter and I really enjoyed our food and the atmosphere, my chicken and shrimp fajitas were delicious, and my husband and daughter both got a cheeseburger and both of them said that their food was delicious also!

TW
Denver
3 reviews
Dined on August 3, 2019
Overall 1food 2service 2ambience 2

Traveled 5 hours to eat here and was highly disappointed by the service and quality of the food and drinks. We got in a little late and felt rushed to finish up and leave. We even heard comments from the staff talking amongst themselves, wanting us to leave. We have been to multiple Hard Rock Cafes and this was the far worst. Would not recommend.

OT
Memphis
1 review
Dined on July 28, 2019
Overall 3food 2service 4ambience 4

Got there when it opened and the food tasted like it was left over from the night before.

OT
1 review
Dined on July 28, 2019
Overall 4food 5service 5ambience 3

We made online reservations through Open Table for 10:30 am. We arrived at 10:30 to discover the restaurant doesn’t open until 11:00 a.m. This is either Open Table’s error or the restaurant’s error. We were seated at 10:55 since the gift shop was open. The hostess said the manager was coming to apologize for the inconvenience. We never saw a manager. The food and service were good.

OT
1 review
Dined on July 27, 2019
Overall 3food 2service 3ambience 3

I've been to numerous Hard Rocks but this one is just not up to par....wife and I had an appetizer spinach dips /chips ....they took FOREVER to come out and there wasn't 25 people in the place on a Sat night approx 1100 that should've been my 1st clue ....the dip was very spartan not nearly enough for the portion of chips and very over priced .....we both had 1/2 lb burgers and fries ...once again everything was spartan .....even though they were tasty ...how much are u actually saving by skimping on lettuce,tomatoes and a tiny bun ???.... way overpriced at 15 bucks ...dip and chips plus 2 burgers and fries and 1 tea and water w/ spartan portions for $51?? There are just much better options in the immediate area.....I wont be going back anytime soon....and I'm not the picky type ....but this was just a huge disappointment

RM
1 review
Dined on July 20, 2019
Overall 2food 3service 2ambience 3

The waitress stated that they were short handed. My party and I saw maybe 2 waitresses. Management helped to serve food. Some of the busboys/girls would bring requested condiments, etc. Problem was the waitress had a hard time simply apologizing. Maybe they are instructed not to. She was not rude, but she was not nice.

OT
1 review
Dined on July 20, 2019
Overall 3food 3service 3ambience 3

Trip to see Hilton at Orpheum.

GT
1 review
Dined on July 19, 2019
Overall 4food 4service 4ambience 5

Great place to go before an outing at the Orpheum, great location!

S
Memphis
10 reviews
Dined on July 17, 2019
Overall 3food 4service 4ambience 3

Food was consistent and good, as was service which is expected as we eat here regularly. The parking was a nightmare and a rip-off. $20 to park for dinner and the parking lot attendant was very rude. Hard Rock has always had 'valet parking' but this guy would not even park our car, told us to park it yourself. Valet parking at the Hard Rock has always been $10. So, now it is $20 and no valet. I asked him about this after I parked our own car and he said that the valet box was locked and they lost the key, so they could not keep the car keys........ worst parking experience I have ever experienced in Memphis. It seems the only reason this guy was here was to collect $20 from each diner.

WB
1 review
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

We had a great time. Food and service was awesome.

TK
Nashville
1 review
Dined on July 13, 2019
Overall 4food 4service 4ambience 5

First time visiting. Food was good. Portions are small for the price.

C
New Orleans
5 reviews
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

We got seated early, the service was good, the food was good and the noise level was bearable.

JB
Western KY
1 review
Dined on July 13, 2019
Overall 1food 3service 1ambience 3

I made a reservation for a birthday dinner before our tickets to the Orpheum. We were seated on time but the waitress forgot to put our order in so after 45 minutes a manager came over and told us that our food would be free and they would get it to us ASAP. We were very understanding because the waitress was covering lots of tables. When we got our food we asked for ketchup and drink refills. After another 10 minutes I went to the bar and got the ketchup myself. We also ordered a brownie ice cream dessert - for the birthday which we never got!! We saw her come out of the kitchen with it and carry it around the restaurant but then she disappeared. By that time we were almost late for the show so we just left. It was a very disappointing experience!

KJ
Austin
6 reviews
Dined on July 11, 2019
Overall 3food 5service 1ambience 4

Could have been because of large party upstairs, but our service was quite slow. Food okay. There are better places downtown to eat next time.

DH
1 review
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Amazing food and love all the items they have showcased.

OT
1 review
Dined on July 6, 2019
Overall 1food 2service 1ambience 1

Took our family there with high expectations due to Memphis being such a staple in music history. Extremely disappointed with the lack of memorabilia hanging and lack of rock store. It’s a good thing I had made reservations because they were apparently only serving half of the tables available to sit at as half the tables were empty and other customers were told that it was going to be 45 minutes to an hour wait. Service was terrible, we received our food before we got some of our beverages (waters, soda, and a lemonade). We did receive prompt service from the bus boy though even though we weren’t done with our food or plates. Manager never came by to check on us, was told that a twisted Mac and cheese would be a larger serving portion so when it came out in a small side bowl you can imagine our level of excitement. Overall, if you are looking for any kind of dining experience in Memphis stay away from here as you will be highly disappointed.

LS
Nashville
1 review
Dined on June 26, 2019
Overall 3food 5service 2ambience 4

It took an hour an half after seating to get a hamburger and a salad. People next to us got up and left

S
1 review
Dined on June 26, 2019
Overall 2food 3service 1ambience 4

The restaurant was not very crowded on a concert night and it took for ever to our food. When the food finally came out they messed up my order and burnt my kids chicken tenders. Ordered a desert for my kid and paid the bill. 45 minutes later they brought him his milkshake.

OT
Little Rock
2 reviews
Dined on June 26, 2019
Overall 5food 5service 3ambience 5

Service was very slow. Rarely saw wait staff for drink refills

MW
1 review
Dined on June 19, 2019
Overall 2food 1service 3ambience 4

Food was not cook correctly at all burgers were rare when supposed to be medium well. Kids chicken tenders had a weird taste as well.

OT
Adelaide / SA
15 reviews
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

We were on the first evening of our vacation. Great experience!

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