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Hard Rock Cafe - Louisville

3.9
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160 Reviews
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$30 and under
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American

Top Tags:

Fun
Casual
From the heart of the Bluegrass state of Kentucky, Hard Rock Cafe Louisville offers fresh, delicious American cuisine from the home of the Kentucky Derby, the Slugger Bat Museum, and the birthplace of heavyweight boxing champion Muhammad Ali. Since 2004, guests of Hard Rock Cafe Louisville have savored world-class flavors and enjoyed impeccable service. Explore our amazing collection of memorabilia from music legends, and enjoy our delectable, scratch-recipe menu of savory appetizers, Legendary® Burgers, and premium drinks!

Support Hard Rock Cafe - Louisville during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 160 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.9
service
3.8
ambience
3.5
value
Noise · Moderate
69% of people would recommend it to a friend
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OU
OverpricedUpsell
Louisville
2 reviews
Dined on March 10, 2020
Overall2food3service5ambience4

First time at the hard rock. Memorabilia was interesting and had a cool vibe. Extremely overpriced though, the food was fine but reminded me of Applebee’s menu just double or triple the price. Mostly burgers, sandwiches, etc. Standard appetizers and drinks like I said just comically expensive for something that isn’t anything special. To make your annoyance worse you are constantly being upsild on Hard Rock merchandise and take home cups. I understand why these places are shutting down now. Service was good.

AL
AshleyL
1 review
Dined on March 6, 2020
Overall2food2service3ambience2

Staff was nice, but not really attentive. Waited a very long time for app and had to ask server about it. Then when if food came out which also took quite a hit of time, it was all cold. Kids mac and cheese, fries, husbands steak and broccoli and my steak on salad. Probably wint go back. Witnessed a couple other tables send food back also. It was disappointing. Again, the staff was super nice.

B
Bardstownvet
Louisville
2 reviews
Dined on February 23, 2020
Overall4food5service5ambience4

Nice pre theater dinner

Hard Rock Cafe - Louisville
Responded on March 6, 2020

Thanks for Rock'n with us!

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SW
vipSusanW
Louisville
48 reviews
Dined on February 23, 2020
Overall3food3service4ambience3

Exactly what one might expect...very fine bar food and lively vibe. This edition, however, had much better service than most

LB
LisaB
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

We had great service, amazing food and a great time. We were there for my sons 21st birthday and they made him feel special. Can't wait to go back again!

Hard Rock Cafe - Louisville
Responded on February 17, 2020

Thanks for the Rock'n review

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OT
OpenTable Diner
Louisville
1 review
Dined on February 14, 2020
Overall2food2service2ambience2

My steak was over cooked on outside and undercooked on inside , the waiter never came back to check so it wasn’t a great night, I realize it was Valentine’s Day but still

Hard Rock Cafe - Louisville
Responded on February 24, 2020

I apologize that we did not deliver great food or provide an amplified experience during your visit to the Louisville café. Please reach out to me so we can discuss your visit further. Thank You, David Sachs

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O
Olivia
1 review
Dined on February 14, 2020
Overall3food4service3ambience1

With our reservation, we were seated quickly and our server came over nearly immediately. Our server brought our food out quickly and we did not wait for too long for our drinks or orders. The food tasted amazing. The price was fair for the taste. The music seemed a bit loud, however, that is as expected for the Hard Rock Café. The worst part of the experience was our seating. Our table sat right in front of the door; we constantly felt the cold breeze whenever the door opened, which was often, and I was never able to take off my coat or sit comfortably throughout the duration of our meal. In addition, the table sat out in the open and on the edge of the restaurant seating arrangement; I never felt included in the ambiance and the environment did not feel as welcoming as I'd like. Other than that, the experience was good. I would go again, as long as we got a different table of course.

JJ
JillJ
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Our experience at the Hard Rock Louisville was excellent! We had a large party and they went above and beyond to make sure we had a great meal! Thank you so much!

Hard Rock Cafe - Louisville
Responded on February 13, 2020

Thanks for Rock'nj with us Jill!

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DJ
DonnaJ
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Easy to get to. Convenient online reservations in 15 minute increments. Manager checked on us during our lunch. Food was delicious and hot!

Hard Rock Cafe - Louisville
Responded on February 13, 2020

Thanks for the Rock'n review!

Report
JS
vipJessicaS
Louisville
3 reviews
Dined on February 7, 2020
Overall2food3service3ambience4

They had no record of the open table reservation, but were able to seat us quickly.

JL
JamesL
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

We had a great meal and great entertainment. We are not in Louisville very often, but always try to eat at Hark Rock Cafe if we can!

Hard Rock Cafe - Louisville
Responded on February 13, 2020

Thanks James. YOU ROCK!

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ES
EddieS
1 review
Dined on January 18, 2020
Overall2food1service3ambience2

Overpriced. Dirty, poor service. Flat beer. I did not want to hear rap music all night.

OT
OpenTable Diner
Louisville
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

It was a great atmosphere

Hard Rock Cafe - Louisville
Responded on January 11, 2020

Thank you for Rock'n with us, Come back soon!

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OT
OpenTable Diner
Louisville
1 review
Dined on December 31, 2019
Overall1food1service1ambience1

We waited 15 minutes after the hostess sat us, the place was completely empty and no one came to help us, so we left. I was disappointed because I had been before

SK
vipSofieKitty
Los Angeles
4 reviews
Dined on December 30, 2019
Overall5food4service5ambience3

Everything was great except they would not toss the dressing in my salad. Never encountered that before. Service was great though.

Hard Rock Cafe - Louisville
Responded on January 2, 2020

Sofie, Thank you for joining us! I appreciate the feedback

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CP
ChristineP
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Service was good, cood was good and the staff were all friendly and eager to help.

Hard Rock Cafe - Louisville
Responded on January 2, 2020

Thanks for Rocking with us Christine. Come back and Rock with us soon

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OT
OpenTable Diner
Indiana
8 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

Watching the kids perform covers of 70's-90's music was pretty awesome! Manager was very nice!

Hard Rock Cafe - Louisville
Responded on December 9, 2019

The kids are great! we have them back twice a month! Come back soon! Thank You

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S
Sherry
Cleveland
7 reviews
Dined on November 28, 2019
Overall2food2service2ambience3

There were menu items not available
45 minutes for nacho appetizer to arrive
2 people in party ordered Cobb salad and they served salad with 3 ingredients missing from each.
Nachos and salads were no charge. It was thanksgiving- waiter was great.

OT
OpenTable Diner
Indiana
9 reviews
Dined on November 26, 2019
Overall5food5service5ambience5

Music was good. Bartender Ricky was very pleasant

Hard Rock Cafe - Louisville
Responded on November 30, 2019

Thanks! You ROCK!

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OT
OpenTable Diner
Indiana
9 reviews
Dined on November 25, 2019
Overall5food5service5ambience5

A bit slower, but the server was very friendly. Manager was also very nice

Hard Rock Cafe - Louisville
Responded on November 30, 2019

Thanks for Joining us! come back soon

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EW
EmilyW
Louisville
1 review
Dined on November 14, 2019
Overall3food4service3ambience3

Our server himself was great but because of the lack of staff at dinner on the night of two local concerts every group of 4-6 were all seated in the same exact area so he had multiple tables to take care of and we were all jammed in the one section.

OT
OpenTable Diner
Louisville
3 reviews
Dined on November 2, 2019
Overall5food5service5ambience4

First time my wife and I have been there definitely will go back wonderful experience.

Hard Rock Cafe - Louisville
Responded on November 6, 2019

Thanks for Rocking with us. Come back soon!

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OT
OpenTable Diner
Washington DC
9 reviews
Dined on October 25, 2019
Overall5food5service4ambience4

We had a good experience!

Hard Rock Cafe - Louisville
Responded on November 6, 2019

Thanks Rock Star!

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J
vipJennifer
Cincinnati
32 reviews
Dined on October 22, 2019
Overall2food2service2ambience2

Really slow food service and food was mediocre at best

OT
vipOpenTable Diner
Nashville
23 reviews
Dined on October 21, 2019
Overall3food3service2ambience4

Had made reservations with open table. When I got there line was out of restaurant l. When I went she said be 25 minutes. I let them know I had made reservations for 12 and it is 12:04. She mention that something was wrong with system.

Restaurant was very short handed but our waitress, Carman was great.

OT
OpenTable Diner
Louisville
2 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

My husband and I were there to have dinner before a concert located on 4th Street. We were seated right away. Food was delish. Only thing I’d say is it would be nice to have outdoor seating availability during concerts instead of these huge companies coming in and buying up all the tables...

OT
OpenTable Diner
1 review
Dined on September 19, 2019
Overall4food5service5ambience5

Food was awesome,and so were our drinks!!!

T
Tricia
1 review
Dined on September 1, 2019
Overall5food5service5ambience4

The food was great, the Bahama mama was fantastic and I enjoyed the atmosphere very much! Everything was a great experience here and I recommend it for anyone that ever wants a little getaway that has food,music and drinks.. all in one here!

DS
DeborahS
1 review
Dined on August 30, 2019
Overall5food5service5ambience5

Reservations were easy and helpful for a busy Friday night. Service was great. Management checked on us.

MD
MarciaD
1 review
Dined on August 10, 2019
Overall5food5service5ambience5

The food was really good and the service was outstanding.

Hard Rock Cafe - Louisville
Responded on August 31, 2019

Awesome. Thanks for the rockin review. Hope to see you again soon.

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OT
OpenTable Diner
Louisville
1 review
Dined on August 9, 2019
Overall5food5service5ambience4

The service was excellent. The menu seemed small and nothing really stood out, however the food was fantastic! I was surprised. With such a basic menu I expected it to be bland and basically cooked. Whoever the chef was did an excellent job preparing burgers. They were juicy and perfectly cooked; even the sliders!

V
Valerie
1 review
Dined on August 4, 2019
Overall4food5service5ambience5

Little pricey and not many options to choose from in food choices.

Hard Rock Cafe - Louisville
Responded on August 10, 2019

Valerie, Thanks for Rock'n with us!

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OT
vipOpenTable Diner
Western NC
5 reviews
Dined on August 3, 2019
Overall1food2service1ambience2

Terrible experience overall. We got there early and they would not let us sit down prior to our reservation even though the restaurant was empty. We were told those prior reservations to ours would be sitting down first. There was very little communication after that. We showed up at a reservation time and were seated and did not get drinks for 30 minutes and our food for 45 minutes after that. We were told that it was because there was a concert in the area and the restaurant was overbooked. When we left the restaurant was still half full. The food was marginal.

D
Dashboardhulagirl
Cincinnati
1 review
Dined on August 3, 2019
Overall1food1service1ambience1

Everything was terrible - line out the door to be seated even with reservations. Rude and slow service (10-15 minutes to show up at our table, 15+ minutes for drinks to show up, long wait for food to show up with congealed cheese and ice cold meat. Over 20 minutes for them to remake the food (just a plate of nachos) for it to come out congealed and cold again. Waitress didn’t apologize - mostly just shrugged and blamed the kitchen.

KJ
KeithJ
1 review
Dined on August 1, 2019
Overall5food5service5ambience5

Great food! Fun atmosphere! Service was phenomenal.

X
Xtremleedisappointing
1 review
Dined on July 27, 2019
Overall3food2service2ambience4

We arrived for our on time reservation of 330pm on a Saturday. We had requested thru open table as well as told the hostess we wanted a booth. She still sat us at a table with chairs. There were only 5 family's at tables and 1 at a booth. We said nothing. We ordered the spinach dip with chips, they told us they were out of spinach. We said nothing. When our appetizer came, the extreme small size and portion given to 3 people to sample was equivalent of 3 sausage links, each cut in half to make it appear like 6. Again, we said nothing. We tried to order any kind of chicken for entrée, they said they do not offer that. We said nothing. My wife asked twice her sandwich to be made without cheese. Yes, it was made with cheese, we said nothing. I asked for extra tomato on my sandwich. Yes, I got a single paper thin slice of tomato, again we said nothing. So, while All of other experiences at Hard Rock Café, including Canada, Italy, New York, Chicago and Florida have been wonderful, we thought we would drive 2 hours and try this café closer to home. The 75 dollar lunch, i will let you be the judge. I have nothing left to say....

SM
SusanM
1 review
Dined on July 25, 2019
Overall5food5service5ambience5

Such a nice time here! Our server was seriously amazing! Had great food and drink suggestions and really kept an eye on us the whole time! I loved that when we walked in the door the host was super friendly and even chatted with us all the way to the table! We have been in the industry for a long time ourselves and wanted to make sure you knew how great your staff is - even though we spent a good 10 minutes telling the manager how much we enjoyed our experience! Looking forward to coming back!

Hard Rock Cafe - Louisville
Responded on July 27, 2019

Thanks for the Rock'n review Susan!

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OT
OpenTable Diner
Indiana
9 reviews
Dined on July 25, 2019
Overall5food5service5ambience5

Got to the restaurant a bit early. They sat me right away and in a booth, which was a great surprise! Checked out the items on the walls as i had a friend that had never eaten at a Hard Rock Before. Server was really nice and chatted a bit and the food was good. I always come back when i am in town, which is very frequently.

Hard Rock Cafe - Louisville
Responded on July 27, 2019

Thanks For Rock'n with us!

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KH
KarenH
1 review
Dined on July 25, 2019
Overall5food5service5ambience5

Food was good - Manager and staff were super friendly - would definitely recommend!

Hard Rock Cafe - Louisville
Responded on July 27, 2019

Thanks Karen You Rock!

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OT
OpenTable Diner
Louisville
1 review
Dined on July 20, 2019
Overall2food2service4ambience5

Drinks took 15 minutes to get the only thing that kept is from leaving was how genuine the waitress was.

FAQs

Hard Rock Cafe - Louisville is rated 3.9 stars by 160 OpenTable diners.

Hard Rock Cafe - Louisville does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/n/louisville/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Louisville