Hard Rock Cafe - Louisville
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Wait staff were great and food was great
The food is horrible but the memorabilia is nice. Go fo the atmosphere and eat somewhere else.
We were attending the CPOF national memorial.
Thanks you for Rock'n with us!
Absolutely fantastic service! It was a bit too loud on the patio so our server moved us inside. Great night out!
Thanks for the Rock'n review Beth!
If I wasn't there for food it was nice. My food was attracting fruit gnats my whole dining experience...and I got fajitas which my tortillas were hard. They did bring me new shells but by then my food was cold. Not impressed with the dining experience....but loved all the music memorabilia..
We were seated in a crowded little area in a corner that didn’t seem like it was even meant for seating. Our waitress tried her best, but stated she had 20+ tables. Our order was wrong, and the corrected item arrived when we were ready to leave. The food was terrible as well. Very disappointing experience, but that is the pattern of our visits to all hard rock cafes. We vowed never to waste our time or money at any hard rock location which sucks since I enjoy the memorabilia.
It was good. It would be nice to hear Christian Rick and metal mixed in with the other. Like the Memorabilia on the wall.
Thanks for the suggestion. If you have a song in mind we have the ability to look up music and play it as long as it is on our play list. Thanks for Rock'n with us
NeNe took excellent care of us. The menu is a pro and con. I always know what will be on it but sometimes I would like something new.
Thanks for Rock'n with us Christie!
They were able make last minute accommodations easily! The wait staff was excellent and our time there was a blast!
Thanks for the Rock'n review Don!
Firstly service was bad. We went in on Friday night and the place was dead, which should have been my first clue. Service was very slow and inattentive. Food was burnt and fries were cold.
The only thing decent was the cold beer I had, but it wasn’t the beer I asked for.
Would not recommend for anyone. Price was way to high for the food or service.
I get it’s a theme place, but service inexcusable for the price
Came for my 30th B-day! Everything was wonderful!!!
Thanks Jamaka, YOU ROCK!
This Really is my spot when in town. The bartenders are nice. had a table this time as i dined with a colleague. Service was good, food was great! Definitely worth a visit.
Thanks Rock Star!
food was good once we finally got it. Only 3 tables occupied, but it took an hour to get food after we ordered
Loved the music but a little to loud. Sam was a great server, and the food was delicious. See ya in two weeks when I'm back for a visit!!
Thanks Jennifer, YOU ROCK!
The food was subpar and the service was terrible. With as many options as 4th street has, I definitely wouldn’t go back. Definitely need to step it up.
We had such a wonderful time here. Anthony was our server and he was fantastic. Gina helped treat our bride we were out celebrating. The cocktails were delicious. The food was fresh and tasty. We will definitely be back. :)
Thanks for the Rock'n review
We had a good time at Hard Rock! Thanks for your service
Thanks for the Rock'n Review Robert
I always visit when in town. Came for Lunch kind of slow, but Server was great and food was good as usual.
Thanks for Rock'n with us!
We were there for the Elite 8. The staff seemed overwhelmed at first due to some last minute call-offs. We were seated about 20 minutes later than our reservation and that was with us reminding them we were there. However, once we were seated they did a wonderful job. It was packed and I never felt like we were waiting for a significant amount of time for drinks, food or bill.
I apologize for you getting seated later than your reservation time. Thank you for taking the time to let us know how we are doing. YOU ROCK!
Great experience and service! Treated with priority and great hospitality.
Took too long for the food to arrive and when it did it was cold. They rush you to order and take forever to deliver it
Everyone was very friendly and nice. All the staff was excellent including misty our waitress!
Thanks for the Rock'n Review
We go there every year around the same time. This year they had some people playing music inside. The volume was way too loud that it was obnoxious. We were unable to talk to one another not rest the kids weary heads after a long day of academic competition.
We asked the waiter if she could ask that they lower the volume, she said she could not and she had already taken two Alieve.
The live music was loud and terrible. The food was not great. The fries were cold. We won’t be going back.
Our server, ChaCha, was great. Very friendly and quick. Food was great as always.
Thanks for the Rock'n review. We love Cha Cha!
Would be good to staff up pre any concert. Food took a long time but our server was attentive and we had fun.
Thanks for Joining us!
Always fun at the Hard Rock Cafe. The service was great, our server was a lot of fun and very attentive. The food was typical for a place like this but it came to the table hot and fresh.
The drinks were terrible, had to send several back, never tasted the same. Server was great,. Took a long time to get food and cash out and it wasn’t even crowded.
On a bustling night before the Metallica concert, HRC Louisville was super accommodating for our 22-person group (volleyball team in town for tournament). We had to be creative when making reservations, splitting into 3 different seatings, but we arrived early and the host staff was able to put our tables together. We had attentive service, leisurely meal and it was just right after a long day. Fine for our group, but maybe not for some, it’s loud with music and people. Players enjoyed it - especially the awesome desserts :-)
Thanks For the ROCK'N Review!
Food was great, Service was wonderful. A bit pricey but food was delish. Love the atmosphere
Love the Metallica for the ore concert goers
Thanks for the ROCK'N review
The kitchen manager went out of his way to greet us and make sure we were comfortable. He really was one of the best management staff members we have ever had. The hospitality was outstanding.
Appetizer portions were very small for the cost. Main meal food was okay. Waitress was great!
Anthony our server was on point with our party of 10. We arrived at different intervals and he was quick to respond and meet our dining needs.
It was okay. Pricey and food was average. Cool atmosphere though
Thanks for joining us Laura!
We waited over an hour for our food.
The food was good try the twisted mac and cheese wonderful
Thanks for the review!
They accept open table reservations but when we got there were on a separate list from their own reservations so had to keep checking in with them to make sure we weren’t overlooked. Reservations were at 730 and we weren’t seated until 8. Other than that everything was fine.
Had a awsome time tonight. Service was great. My daughter's 10 birthday is today,and they reconized her with attention rockers. Overall great experience
Pretty much enjoyed our dinner at Hard Rock Cafe, Louisville. Don't expect 5 star cuisine or fast delivery of your meal. But the workers were all excellent and accommodating and that made for a decent experience.
Thanks for Rock'n with us Ralph!