Hard Rock Cafe - London
Food was great as usual but conversation with our server was interesting to begin with. He asked what the occasion was and we said it's our 5 year anniversary to which his response was, 'urgh. But the time I got to 5 years I was already divorced'. My partner told him we're getting married this year and his reaction to this was to tell us that whenever anyone tells him they're engaged or getting married he tells them 'don't do it'. After that we had a few good conversations around other topics so it was fine but we just thought they were very strange things to say to people who were there to celebrate an anniversary.
The atmosphere of the staff is absolutely fantastic
They are really plugged in and give a really great service.
Perfekt and friendly waiter, the food is very good. Music is ok. Only Tom ich dishes are in the lokal
The ribs were super! Highly recommend for some good food.
Disappointed with the restaurant and food. Service was good.
Amazing! Without doubt the best meal I’ve ever had in London.
A favourite haunt of ours over many years. A thoroughly enjoyable meal served by a lovely lady. Everyone is friendly and nothing is too much bother.
Despite having a reservation had to queue in the rain to get in.
Table for 2 was tiny and cramped.
Waiter just walked off before I'd finished ordering drinks and ended up fetching my own from the bar!
Terrible service but food was nice and plenty of it.
Lovely food great service friendly staff
We had a warm welcome, great food with the perfect timing and very good service by Alex. Thank you and see you next time. Lumap - Oudenaarde, Belgium
Was ok, food temperature was luke-warm. Compareed to previous Hard Rock experiences it was a bit of a let down. Our server was friendly though.
London being where the Hard Rock started, it's definitely worth going to if for nothing but the novelty.
Best burgers we’ve ever had, the waiter was really nice too! A little too noisy and cramped tho
Excellent service and the food was amazing. My only mark down would be that the tables are too squashed together so they can fit as many people in as possible at the expense of the diners comfort. My husband and I sat opposite eachother and whilst he went to the bathroom a table sat down behind him so upon his return he could no longer sit down and he had to move next to me. Thankfully there were only the two of us.
Hard Rock was fantastic . Atmosphere great & we were very well looked after by Laura our server . The legendary burger is the best in London.
Arrived 30 mins early for booking but a table was found quickly. Staff were excellent, service was very good.
Food was amazing! But the music was a little too loud.
Service and the food were fantastic but I was dissapointed that we were squashed into a tiny table in the corner where we couldn't see anything especaly as I booked three weeks ahead of time and we were 5 people.
Great atmosphere .. amazing service .. food brilliant .. great experience will definitely return
Cafe was amazing. Food was tasty. This guy Bruno - thank you. He was amazing - helped us to choose, was funny and interested in his job.
The food was average, the service was great couldnt be faulted at all! But we paid extra for the two cocktail glasses as we go to the hardrock in every city we go to for the collectors glasses and they don’t even say london on them, fuminh doesnt describe how we feel as we are hard rock regulars and are even staying in the hard rock in florida in a few months, really let down
Came here for a birthday, absolutely incredible food and service couldn’t recommend this place enough! Our server( Bruno) was attentive, polite and made sure we was well looked after! Overall it was a great experience and we will definitely be back again!
Great food Rui was lovely waiter. Fab music maybe slightly too loud for conversation but it is hard rock cafe!
We appreciate the service of Zack who was dynamic and friendly.
Birthday treat for my son
We had an amazing night in Hard Rock London - Drinks and Food were amazing and staff couldnt have been nicer or more attentive - delighted with our night out
Fantastic meal and service, staff couldn’t have been more welcoming. Kids also loved it.
Every member of staff we spoke to couldn't do enough for us. Food and drink was amazing. Room decor and memorabilia was awesome. Would definitely go again!
It was great
Our server Jorge (I think that is how you spell it) was incredibly kind. Didn’t rush me or my little 4 year old.
Great service with a smile and so very pleased our special treat turned so lovely purely because of our server
Waiter Jorge was very friendly. Great exhibits !!!
We had a great visit here, family of 4 with kids aged 8 and 5. Great food, great atmosphere, great service with friendly staff who engaged with the kids. We will definitely be back when we visit London again.
Love this chain great service and good food always enjoy the vibe in this restaurant and suburb service by the staff
Very cool to sit in the original Hard Rock Cafe, with incredible rock memorabilia all around. The food was good, and our waitress gave us the fun tip that if we went next door to the gift shop and asked to go downstairs there was some additional memorabilia to be viewed there, as well. We went over and got to see things like Madonna's white pointy breasted corset, John Lennon's eyeglasses, and more. Would definitely recommend if you're in the area of Buckingham Palace.
Highly recommended, food was good.
Service was great.
Well looked after.
In the 18 years since I last visited Hard Rock Café, a lot has changed. But the experiance as a customer is still the same.
Keep up the good work, save the planet!
Just a great experience for my twelve year old who was celebrating his birthday in London. Everybody was singing 'Happy Birthday' to him! Wonderful!
Fabiene was great, thanks for a nice afternoon. Greats from germany
I liked to eat with rock music in the background. The food was absolutely great. I wish there were more types of beer on the menu. Lager is not my favourite
We arrived to our booking 15 mins early and our table was already ready which was great. Our waiter Craig was very friendly and welcoming and great at his job, he gave us some history of the restaurant which my son was very interested in. We were there celebrating my sons 16 birthday and Craig brought his desert out with a candle and sang happy birthday which was very much appreciated. 5 star customer service from Craig!