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Hard Rock Cafe - Key West
ENDLESS FRY-DAYSAug 14 - Aug 28, 2020 · Sun 12:00 PM - 5:00 PM, Fri - Sat 12:00 PM - 5:00 PM, 5:00 PM - 9:00 PMOrder an entree with fries and receive endless fries every Friday in August 2020 or order an Endless Fry-days appetizer for the table for only $9.99.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Food was excellent & our waitress was kind and expedient!
Thank you for your recent visit and 5 star rating. We value your feedback and hope you will visit us again soon. Kelly Marshall General Manager
Wonderful trip to Hard Rock Key West! Food, service and atmosphere were spot on!
Thank you JaimeJ for your recent visit and 5 star rating. You ROCK. We hope you will visit us again soon. Kelly Marshall General Manager
Food is a bit pricey but the restaurant is very neat!
Thank you Aigail for your recent visit and honest feedback. We hope you will visit us again soon. Kelly Marshall General Manager
Typical Hard Rock food. Limited menu choices and way overpriced. Our waitress was amazing.
Thank you for your recent visit and honest feedback. We are pleased to here your service was amazing and hope you will join us again soon. Kelly Marshall General Manager
A little crowded for social distancing.
Thank you for your honest feedback. We will definitely take a look at the floor plan and adjust accordingly if we have tables to close together. We appreciate you lettings us know and we hope you will visit us again soon. Kelly Marshall General Manager
Excellent food and service
Thank you for your recent visit and 5 star rating. We are pleased to see you dining with us again and look forward to your next visit. Thank you for being a loyal patron of Hard Rock Cafe Key West! Kelly Marshall General Manager
Service was wonderful and food was delicious. Would go back again.
Thank you RubyS for your recent visit and wonderful 5 star rating and positive review. Please join us again soon. Kelly Marshall General Manager
It was very Good, Good service and kind personal, we loved it
Thank you ThereseL for your recent visit and positive review. We hope you enjoy the rest of your week. Kelly Marshall General Manager
Great service by Giselle
Thank you for your recent visit and positive review. We will pass along your compliments to Giselle. Thanks for joining us again. Kelly Marshall General Manager
We were on vacation in Key West. My 8 year old loves visiting Hard Rock neatest us at home (Mall of America in MN). While on vacation, she wanted something familiar and loves the kids meals on the guitar shaped plates. Being from the mid-west, we were not impressed with the general service we received at restaurants while in the Florida Keys...until we went to Hard Rock! Darrel was awesome and took great care of us! We had a great experience and would recommend to everyone. The atmosphere was fun with a live band playing on the patio.
Thank you for your recent visit and positive feedback. We are delighted you had a memorable dining experience with us and will pass along your compliments to Darrel. He is a great asset to our staff. We hope you will visit us again the next time you are in Key West. Kelly Marshall General Manager
Okay, it is Key West. Nice, old building converted to a restaurant. a Nice touch. The bar was sort of small and popular with the local crowd, especially during happy hour when the locals get a big discount. Us foreigners could did not have such priveleges. As a result, we could not get near the bar while waiting for a table. Eventually we were seated inside. We had to push for inside seating with the temperature being 60 degrees or less. The waitress was okay. She wanted to take our food order before the drinks show up. For me that is a big "NO". Just as suspected, the drinks were quite slow in arriving. The menu was a standard Hard Rock menu with no local flair. The food arrived at a reasonable time and was of reasonable quality. Nothing to rave about. Okay, it is Key West, but I was hoping for a bit more. The highlight of the evening was Key Lime Pie, that was not on the menu. My wife was talking all day about having a piece of Key Lime pie, so I asked. Sure enough, they had it. It was made by the chef, and was great. It is unlikely that we would go to this Hard Rock again. It was okay, but not great. The beer was cold.....
Thank you Patrick for your honest feedback. Your feedback is very valuable to us. Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. I apologize that your visit fell short of our usual high standards and failed to meet our expectations. I was pleased to hear you enjoyed our Key Lime Pie and I really hope you will stop in next time you're in Key West and have another cold beer on hopefully a much warmer day. Kelly Marshall General Manager
Food and drinks were great and the Magician was amazing !!!
Zack ensures that we had a great rime
Thank you for your positive review and 5 star rating. We will definitely pass along your compliments and hope to have you back for another visit soon. Kelly Marshall General Manager
Great location, great food, great service
Thank you for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager
We had just flown In for our anniversary vacation and were already running late for our sunset cruise. The manager (Kelly), our waitress (Becky I think) and the entire staff rallied around us. The service was excellent, food came out fast and was VERY good. They helped us get back on track so we could slow down and enjoy our dinner. They even signed and gave us a card (with chocolate!) to celebrate our anniversary! They went way above and beyond. We’ll definitely be back anytime we’re in Key West.
It was awesome! Had a great time! Perfect spot for my friend's birthday night. Our server was right on time. They had a magician that was a perfect cherry on top!
Thank you for your recent visit and 5 star rating. We hope you will join us again soon. Doc Mental is performing every Tuesday night. Kelly Marshall General Manager
Love the fajitas.
Thank you JoyceE for your recent visit and positive rating. Kelly Marshall General Manager
Very nice place to eat and enjoy people watching. Our waitress Rebecca was very kind and Kim the manager was sweet. Thank you for the recommendations on where to stop!
Thank you for your positive review and 5 star rating. I will pass along your compliments to Rebecca and Kim. Please join us again soon. Kelly Marshall General Manager
I suffer from Celiac. Had a burger on gluten free bun and fries. Server unknowledgeable in regards to my condition. Suffered a reaction to gluten shortly after leaving the restaurant. Need to due a better job with food allergies. Ruined the last day of my vacation.
I went in tonight with a friend. We had fajitas and a Cobb salad. Yummy with just the right amount of spicy. Doc Mental was the highlight. We had so much fun and we both plan on coming back soon.
Thank you for your positive review and 5 star rating. You Rock! We look forward to seeing you soon. Kelly Marshall General Manager
It was a great and relaxing spot. Fast but not rushed. Friendly staff. Live music made it extra fun.
Thank you for your 5 star rating. We hope you will visit us again soon! Kelly Marshall General Manager
Very professional and accomidating. We arrived nearly one hour early and was welcomed and seated promtly in our requested area. The waiter let us stay as long as we wanted. This was New Years Eve.
Thank you so much Anthony for your kind words and positive feedback. We are pleased to hear you enjoyed your New Year's Eve celebration with us and we hope you will join us again next year!! Happy New Year! Kelly Marshall General Manager
Super slow service and a gazillion staff members chatting away at the maitre’d station. Left a bad impression.
Great vacation. Great restaurant.
Thank you for your positive review and 5 star rating. We hope you will join us again the next time you are visiting Key West. Kelly Marshall General Manager
Fun atmosphere. Service was just so-so. Decent. We would be willing to go back.
Thank you for your honest feedback. Your feedback is very valuable to us. We hope to see you again soon. Kelly Marshall General Manager
Fun outdoor dinner spot right on busy Duval Street. Loud and fun!
Thank you Larry for your recent visit and positive review. Please join us again soon! Kelly Marshall General Manager
We went for brunch with Santa so I expected a crowd. It was set up nicely and not over-crowded but the service was very slow. I’m typically pretty patient but we waited about 20 minutes just for someone to take the drink order (and even then we had to ask if we had a server). Buffet was self serve and donut station was super cute for the kids... Santa was the best I’ve seen.
Thank you for your honest feedback. I was nice hearing your enjoyed our Breakfast with Santa event. This was our first year doing this event and we clearly have some service opportunities to make it better for next year. We hope you will join us again soon. Kelly Marshall General Manager
Consistently good food. Deceptive “ special offer” advertised to book a table during happy hour to receive half price drinks and appetizers. Small print is that you had to sit at the bar, where reservations aren’t required. Service wasn’t that great.
I had the Turkey dinner special. It was horrible. The Turkey was like something out of a can or frozen microwave. The sweet patato wasn't that sweet and tasty. I liked the stuffing. Very disappointing. Buy I like the place and location on Duval street. The food is just low quality.
Thanksgiving! It was lovely. We really enjoyed it.
Thank you Pamela for joining us for Thanksgiving. We appreciate your positive review and 5 star rating.
Overpriced for taste and portions. Our daughter enjoyed her Buffalo Wings and our son enjoyed his sliders. Other than that, the family was not thrilled.
Great Thanksgiving dinner! Friendly staff! Loved it! Thanks Hard Rock!
Thank you Anne for your positive review and 5 star rating. We hope you will join us again soon.
The Hard Rock in Key West is on the main Duval Street a short walk from the square. Good location, typical food for the Hard Rock & the service was A-OK.
Thank you for your recent visit, positive review and 4 star rating. We hope you will join us again soon. keywest.gm@hardrock.
We had a great time in hard Rock cafe key West. Our waitress was one of the best we've had during our Vacation in the states.
Thank you for your recent visit and positive review. This is so great to hear. Please join us again soon.
Great enjoyed it.
Thank you for your recent visit and positive review. We really appreciate the 5 star rating and hope you will join us again soon.
Excellent fresh food cooked to order. Fun ambience and great service.
Thank you KelliM for your positive review and 5 star rating. You Rock. Please join us again soon.
Zombie parade excellent waitress and DJ!!
Thank you for your positive review and 5 star rating. We hope you will visit us again soon.
If you just want a burger and fries, this is the place. If you are looking for any type of slightly elevated food, this is not the place!
FABULOUS, DELICiOUS FOOD!!!!!!! We sat inside where the temp wss nice and cool!!!! The service was EXCELLENT and the FOOD....outta this world!!!!!
Thank you Andre for your positive review and 5 star rating. We hope you will join us again soon!
Quick, simple, easy. Good for a quick burger.
Absolutely awful. We spoke to the GM about organising a birthday surprise, communicating 3 times it was a bombshell and totally ruined the experience. The cake arrived literally thrown on the table with unlite candles. We have experienced your birthday celebrations previously and they were really good, all be it in London.
Ambience dead, communication amounts staff very poor, overstaffed and no guests practically empty!!
Is there something going on here??? Is it not making money???
Hard Rock Cafe - Key West offers takeout which you can order by calling the restaurant at (305) 293-0230.
Hard Rock Cafe - Key West is rated 4.3 stars by 119 OpenTable diners.
Hard Rock Cafe - Key West does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.
You can book this restaurant by choosing the date, time and party size.