This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Hard Rock Cafe - Key West

4.3
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119 Reviews
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$30 and under
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American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Support Hard Rock Cafe - Key West during COVID-19

Experiences

Select an experience by choosing a date, time and party size
Explore unique dining experiences for every mood—from prix-fixe menus to can't-miss promotions.

Special menus

  • ENDLESS FRY-DAYS

    Aug 14 - Aug 28, 2020 · Sun 12:00 PM - 5:00 PM, Fri - Sat 12:00 PM - 5:00 PM, 5:00 PM - 9:00 PM
    Order an entree with fries and receive endless fries every Friday in August 2020 or order an Endless Fry-days appetizer for the table for only $9.99.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 119 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.3
service
4.4
ambience
4.1
value
Noise · Moderate
78% of people would recommend it to a friend
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OT
OpenTable Diner
Houston
2 reviews
Dined on July 21, 2020
Overall5food5service5ambience5

Food was excellent & our waitress was kind and expedient!

Hard Rock Cafe - Key West
Responded on July 22, 2020

Thank you for your recent visit and 5 star rating. We value your feedback and hope you will visit us again soon. Kelly Marshall General Manager

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JJ
JaimeJ
1 review
Dined on July 14, 2020
Overall5food5service5ambience5

Wonderful trip to Hard Rock Key West! Food, service and atmosphere were spot on!

Hard Rock Cafe - Key West
Responded on July 18, 2020

Thank you JaimeJ for your recent visit and 5 star rating. You ROCK. We hope you will visit us again soon. Kelly Marshall General Manager

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A
Abigail
1 review
Dined on July 14, 2020
Overall4food5service2ambience5

Food is a bit pricey but the restaurant is very neat!

Hard Rock Cafe - Key West
Responded on July 18, 2020

Thank you Aigail for your recent visit and honest feedback. We hope you will visit us again soon. Kelly Marshall General Manager

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OT
OpenTable Diner
1 review
Dined on July 11, 2020
Overall4food3service5ambience4

Typical Hard Rock food. Limited menu choices and way overpriced. Our waitress was amazing.

Hard Rock Cafe - Key West
Responded on July 13, 2020

Thank you for your recent visit and honest feedback. We are pleased to here your service was amazing and hope you will join us again soon. Kelly Marshall General Manager

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OT
vipOpenTable Diner
Washington DC
3 reviews
Dined on July 3, 2020
Overall3food3service5ambience4

A little crowded for social distancing.

Hard Rock Cafe - Key West
Responded on July 4, 2020

Thank you for your honest feedback. We will definitely take a look at the floor plan and adjust accordingly if we have tables to close together. We appreciate you lettings us know and we hope you will visit us again soon. Kelly Marshall General Manager

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e
vipexcellent2dineat
Chicago
15 reviews
Dined on June 27, 2020
Overall5food5service5ambience5

Excellent food and service

Hard Rock Cafe - Key West
Responded on July 1, 2020

Thank you for your recent visit and 5 star rating. We are pleased to see you dining with us again and look forward to your next visit. Thank you for being a loyal patron of Hard Rock Cafe Key West! Kelly Marshall General Manager

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RS
RubyS
1 review
Dined on June 24, 2020
Overall5food5service5ambience5

Service was wonderful and food was delicious. Would go back again.

Hard Rock Cafe - Key West
Responded on June 27, 2020

Thank you RubyS for your recent visit and wonderful 5 star rating and positive review. Please join us again soon. Kelly Marshall General Manager

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TL
ThereseL
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

It was very Good, Good service and kind personal, we loved it

Hard Rock Cafe - Key West
Responded on March 18, 2020

Thank you ThereseL for your recent visit and positive review. We hope you enjoy the rest of your week. Kelly Marshall General Manager

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e
vipexcellent2dineat
Chicago
16 reviews
Dined on March 14, 2020
Overall5food5service5ambience5

Great service by Giselle

Hard Rock Cafe - Key West
Responded on March 18, 2020

Thank you for your recent visit and positive review. We will pass along your compliments to Giselle. Thanks for joining us again. Kelly Marshall General Manager

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OT
OpenTable Diner
Minneapolis
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

We were on vacation in Key West. My 8 year old loves visiting Hard Rock neatest us at home (Mall of America in MN). While on vacation, she wanted something familiar and loves the kids meals on the guitar shaped plates. Being from the mid-west, we were not impressed with the general service we received at restaurants while in the Florida Keys...until we went to Hard Rock! Darrel was awesome and took great care of us! We had a great experience and would recommend to everyone. The atmosphere was fun with a live band playing on the patio.

Hard Rock Cafe - Key West
Responded on March 15, 2020

Thank you for your recent visit and positive feedback. We are delighted you had a memorable dining experience with us and will pass along your compliments to Darrel. He is a great asset to our staff. We hope you will visit us again the next time you are in Key West. Kelly Marshall General Manager

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P
Patrick
Miami
11 reviews
Dined on February 28, 2020
Overall3food3service4ambience3

Okay, it is Key West. Nice, old building converted to a restaurant. a Nice touch. The bar was sort of small and popular with the local crowd, especially during happy hour when the locals get a big discount. Us foreigners could did not have such priveleges. As a result, we could not get near the bar while waiting for a table. Eventually we were seated inside. We had to push for inside seating with the temperature being 60 degrees or less. The waitress was okay. She wanted to take our food order before the drinks show up. For me that is a big "NO". Just as suspected, the drinks were quite slow in arriving. The menu was a standard Hard Rock menu with no local flair. The food arrived at a reasonable time and was of reasonable quality. Nothing to rave about. Okay, it is Key West, but I was hoping for a bit more. The highlight of the evening was Key Lime Pie, that was not on the menu. My wife was talking all day about having a piece of Key Lime pie, so I asked. Sure enough, they had it. It was made by the chef, and was great. It is unlikely that we would go to this Hard Rock again. It was okay, but not great. The beer was cold.....

Hard Rock Cafe - Key West
Responded on March 2, 2020

Thank you Patrick for your honest feedback. Your feedback is very valuable to us. Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. I apologize that your visit fell short of our usual high standards and failed to meet our expectations. I was pleased to hear you enjoyed our Key Lime Pie and I really hope you will stop in next time you're in Key West and have another cold beer on hopefully a much warmer day. Kelly Marshall General Manager

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OT
OpenTable Diner
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

Food and drinks were great and the Magician was amazing !!!
Zack ensures that we had a great rime

Hard Rock Cafe - Key West
Responded on February 19, 2020

Thank you for your positive review and 5 star rating. We will definitely pass along your compliments and hope to have you back for another visit soon. Kelly Marshall General Manager

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OT
vipOpenTable Diner
Miami
61 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great location, great food, great service

Hard Rock Cafe - Key West
Responded on February 10, 2020

Thank you for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

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OT
vipOpenTable Diner
Chicago
4 reviews
Dined on February 2, 2020
Overall5food5service5ambience5

We had just flown In for our anniversary vacation and were already running late for our sunset cruise. The manager (Kelly), our waitress (Becky I think) and the entire staff rallied around us. The service was excellent, food came out fast and was VERY good. They helped us get back on track so we could slow down and enjoy our dinner. They even signed and gave us a card (with chocolate!) to celebrate our anniversary! They went way above and beyond. We’ll definitely be back anytime we’re in Key West.

OT
OpenTable Diner
Key West
1 review
Dined on January 28, 2020
Overall5food5service5ambience5

It was awesome! Had a great time! Perfect spot for my friend's birthday night. Our server was right on time. They had a magician that was a perfect cherry on top!

Hard Rock Cafe - Key West
Responded on January 30, 2020

Thank you for your recent visit and 5 star rating. We hope you will join us again soon. Doc Mental is performing every Tuesday night. Kelly Marshall General Manager

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JE
JoyceE
New York Area
7 reviews
Dined on January 28, 2020
Overall4food4service4ambience3

Love the fajitas.

Hard Rock Cafe - Key West
Responded on January 30, 2020

Thank you JoyceE for your recent visit and positive rating. Kelly Marshall General Manager

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OT
OpenTable Diner
Key West
6 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

Very nice place to eat and enjoy people watching. Our waitress Rebecca was very kind and Kim the manager was sweet. Thank you for the recommendations on where to stop!

Hard Rock Cafe - Key West
Responded on January 30, 2020

Thank you for your positive review and 5 star rating. I will pass along your compliments to Rebecca and Kim. Please join us again soon. Kelly Marshall General Manager

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RP
RobertP
Indiana
1 review
Dined on January 27, 2020
Overall3food2service2ambience3

I suffer from Celiac. Had a burger on gluten free bun and fries. Server unknowledgeable in regards to my condition. Suffered a reaction to gluten shortly after leaving the restaurant. Need to due a better job with food allergies. Ruined the last day of my vacation.

OT
OpenTable Diner
1 review
Dined on January 14, 2020
Overall5food5service5ambience5

I went in tonight with a friend. We had fajitas and a Cobb salad. Yummy with just the right amount of spicy. Doc Mental was the highlight. We had so much fun and we both plan on coming back soon.

Hard Rock Cafe - Key West
Responded on January 16, 2020

Thank you for your positive review and 5 star rating. You Rock! We look forward to seeing you soon. Kelly Marshall General Manager

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OT
OpenTable Diner
Las Vegas
2 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

It was a great and relaxing spot. Fast but not rushed. Friendly staff. Live music made it extra fun.

Hard Rock Cafe - Key West
Responded on July 18, 2020

Thank you for your 5 star rating. We hope you will visit us again soon! Kelly Marshall General Manager

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AH
AnthonyH
Key West
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Very professional and accomidating. We arrived nearly one hour early and was welcomed and seated promtly in our requested area. The waiter let us stay as long as we wanted. This was New Years Eve.

Hard Rock Cafe - Key West
Responded on January 2, 2020

Thank you so much Anthony for your kind words and positive feedback. We are pleased to hear you enjoyed your New Year's Eve celebration with us and we hope you will join us again next year!! Happy New Year! Kelly Marshall General Manager

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HH
HansH
1 review
Dined on December 31, 2019
Overall2food3service1ambience4

Super slow service and a gazillion staff members chatting away at the maitre’d station. Left a bad impression.

OT
OpenTable Diner
Key West
7 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Great vacation. Great restaurant.

Hard Rock Cafe - Key West
Responded on January 2, 2020

Thank you for your positive review and 5 star rating. We hope you will join us again the next time you are visiting Key West. Kelly Marshall General Manager

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OT
OpenTable Diner
Raleigh
5 reviews
Dined on December 24, 2019
Overall5food5service3ambience4

Fun atmosphere. Service was just so-so. Decent. We would be willing to go back.

Hard Rock Cafe - Key West
Responded on January 2, 2020

Thank you for your honest feedback. Your feedback is very valuable to us. We hope to see you again soon. Kelly Marshall General Manager

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L
vipLarry
Atlanta
19 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

Fun outdoor dinner spot right on busy Duval Street. Loud and fun!

Hard Rock Cafe - Key West
Responded on December 20, 2019

Thank you Larry for your recent visit and positive review. Please join us again soon! Kelly Marshall General Manager

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JE
JEnW
Key West
5 reviews
Dined on December 14, 2019
Overall3food3service2ambience4

We went for brunch with Santa so I expected a crowd. It was set up nicely and not over-crowded but the service was very slow. I’m typically pretty patient but we waited about 20 minutes just for someone to take the drink order (and even then we had to ask if we had a server). Buffet was self serve and donut station was super cute for the kids... Santa was the best I’ve seen.

Hard Rock Cafe - Key West
Responded on January 2, 2020

Thank you for your honest feedback. I was nice hearing your enjoyed our Breakfast with Santa event. This was our first year doing this event and we clearly have some service opportunities to make it better for next year. We hope you will join us again soon. Kelly Marshall General Manager

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EH
vipEdHooker3
Washington DC
104 reviews
Dined on December 1, 2019
Overall4food4service3ambience5

Consistently good food. Deceptive “ special offer” advertised to book a table during happy hour to receive half price drinks and appetizers. Small print is that you had to sit at the bar, where reservations aren’t required. Service wasn’t that great.

DM
DavidM
1 review
Dined on November 28, 2019
Overall3food1service4ambience5

I had the Turkey dinner special. It was horrible. The Turkey was like something out of a can or frozen microwave. The sweet patato wasn't that sweet and tasty. I liked the stuffing. Very disappointing. Buy I like the place and location on Duval street. The food is just low quality.

P
Pamela32
Key West
2 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Thanksgiving! It was lovely. We really enjoyed it.

Hard Rock Cafe - Key West
Responded on December 2, 2019

Thank you Pamela for joining us for Thanksgiving. We appreciate your positive review and 5 star rating.

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S
Smathrz
1 review
Dined on November 28, 2019
Overall2food2service3ambience3

Overpriced for taste and portions. Our daughter enjoyed her Buffalo Wings and our son enjoyed his sliders. Other than that, the family was not thrilled.

AN
AnneN
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Great Thanksgiving dinner! Friendly staff! Loved it! Thanks Hard Rock!

Hard Rock Cafe - Key West
Responded on December 2, 2019

Thank you Anne for your positive review and 5 star rating. We hope you will join us again soon.

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L
Linedanzr
Philadelphia
5 reviews
Dined on November 25, 2019
Overall4food4service4ambience4

The Hard Rock in Key West is on the main Duval Street a short walk from the square. Good location, typical food for the Hard Rock & the service was A-OK.

Hard Rock Cafe - Key West
Responded on November 29, 2019

Thank you for your recent visit, positive review and 4 star rating. We hope you will join us again soon. keywest.gm@hardrock.

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OT
OpenTable Diner
Miami
2 reviews
Dined on November 23, 2019
Overall4food4service5ambience5

We had a great time in hard Rock cafe key West. Our waitress was one of the best we've had during our Vacation in the states.

Hard Rock Cafe - Key West
Responded on November 24, 2019

Thank you for your recent visit and positive review. This is so great to hear. Please join us again soon.

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OT
OpenTable Diner
1 review
Dined on November 19, 2019
Overall5food5service5ambience5

Great enjoyed it.

Hard Rock Cafe - Key West
Responded on November 21, 2019

Thank you for your recent visit and positive review. We really appreciate the 5 star rating and hope you will join us again soon.

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KM
KelliM
Key West
4 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

Excellent fresh food cooked to order. Fun ambience and great service.

Hard Rock Cafe - Key West
Responded on November 8, 2019

Thank you KelliM for your positive review and 5 star rating. You Rock. Please join us again soon.

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OT
OpenTable Diner
Key West
1 review
Dined on October 20, 2019
Overall5food5service5ambience5

Zombie parade excellent waitress and DJ!!

Hard Rock Cafe - Key West
Responded on October 23, 2019

Thank you for your positive review and 5 star rating. We hope you will visit us again soon.

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OT
vipOpenTable Diner
Las Vegas
3 reviews
Dined on August 24, 2019
Overall2food2service4ambience2

If you just want a burger and fries, this is the place. If you are looking for any type of slightly elevated food, this is not the place!

A
Andre
New York Area
7 reviews
Dined on August 7, 2019
Overall5food5service5ambience4

FABULOUS, DELICiOUS FOOD!!!!!!! We sat inside where the temp wss nice and cool!!!! The service was EXCELLENT and the FOOD....outta this world!!!!!

Hard Rock Cafe - Key West
Responded on August 10, 2019

Thank you Andre for your positive review and 5 star rating. We hope you will join us again soon!

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SL
StephenL
Warwickshire
2 reviews
Dined on July 27, 2019
Overall3food3service3ambience3

Quick, simple, easy. Good for a quick burger.

OT
OpenTable Diner
1 review
Dined on July 27, 2019
Overall1food1service1ambience1

Absolutely awful. We spoke to the GM about organising a birthday surprise, communicating 3 times it was a bombshell and totally ruined the experience. The cake arrived literally thrown on the table with unlite candles. We have experienced your birthday celebrations previously and they were really good, all be it in London.
Ambience dead, communication amounts staff very poor, overstaffed and no guests practically empty!!
Is there something going on here??? Is it not making money???

FAQs

Hard Rock Cafe - Key West offers takeout which you can order by calling the restaurant at (305) 293-0230.

Hard Rock Cafe - Key West is rated 4.3 stars by 119 OpenTable diners.

Hard Rock Cafe - Key West does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

You can book this restaurant by choosing the date, time and party size.

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