Hard Rock Cafe - Chicago

4.1
137 reviews
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$30 and under
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American
Hard Rock Cafe Chicago is located at the corner of Clark & Ontario St, conveniently located in the heart of popular River North nightlife and entertainment district, just a few blocks west of Michigan Avenue. Known globally for embracing vibrant style and pairing that with great food and music history, Hard Rock Cafe Chicago offers a "don't miss" experience! Enjoy our Legendary® Burger after shopping on the Magnificent Mile or a Rockarita after catching a show at the theater. You will find a wide variety of legendary cuisine and cocktails to choose from. For something a little more special, try one of our house made entrees with a distinct dash of Chicago flavor. Whatever you are in the mood for, our menu is sure to satisfy. After enjoying our savory menu options, don’t forget to stop by our Rock Shop® for exclusive Hard Rock Cafe Chicago merchandise. You will find souvenirs and apparel to commemorate your visit to our iconic city. 
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Specials

Easter Restaurant Specials & Reservations

EASTER BRUNCH BUFFET- Sunday, Apr 21 10am-12pm. Delicious Brunch Buffet: Smoked Bacon & Sausage, Scrambled Eggs, Golden Waffles & Maple Syrup, Hash Browns, Breakfast Pastries, Fresh Fruit & Yogurt, Cereal Cups, Coffee/Tea & Orange Juice. Reservations & Pricing: www.hardrock.com/cafes/chicago/

Sunday, April 21, 2019

What 137 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.3
service
4.3
ambience
3.9
value
Noise · Moderate
75% of people would recommend it to a friend
5
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DS
Denver
2 reviews
Dined 2 days ago
Overall 3food 3service 2ambience 2

If you love vintage music, then you should go. Was much too loud for me. Server was great, but server was very slow. Food was ok, but not great. I would spend my money elsewhere.

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BR
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

This was our first time at Hard Rock Cafe in Chicago. We were celebrating our 7yr. Anniversary. We enjoyed ourselves and the service was great! Thanks waiter Juan! The Reeds.

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JR
1 review
Dined on March 15, 2019
Overall 3food 3service 2ambience 4

Could not mix a drink! Mojito with regular ice, no sparkles. They did it twice but no. Irish coffee with way to much liquer and no wipped creme. Suger?

Fun. But schoolclasses? Both on friday 5pm and saturday 6pm. For me, Hard Rock should not be a familyrestaurant.

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OT
Jacksonville
1 review
Dined on March 13, 2019
Overall 5food 5service 5ambience 5

In town for a few days from Florida. Husband had to work and I wanted to take the kids somewhere close to our hotel to get a quick bite. They had a blast and ended up dancing on the stage!

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OT
Chicago
5 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Always a good time at a Hard Rock! Great food, fun atmosphere, friendly staff and nice manager.

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RT
1 review
Dined on March 9, 2019
Overall 4food 4service 4ambience 4

Food was good, but not worth the high price. Also, had to pay to park...$15 for valet.

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SK
Chicago
6 reviews
Dined on March 8, 2019
Overall 3food 4service 2ambience 4

The hostess barely recognized our reservation for 7 people and refused to sit us together. We got 2 tables and they were back to back so we just turned them and made 1 long table. The waiter was okay but not too attentive. Food was a bit pricey for what we got. I also told someone it was a birthday and they did not do anything!

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OT
Chicago
1 review
Dined on March 8, 2019
Overall 5food 3service 5ambience 5

Very wonderful will return again

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OT
Chicago
1 review
Dined on February 23, 2019
Overall 1food 1service 1ambience 4

It was awful! We sat down and waited 20 minutes before anyone came to get our drink order. Then we ordered and my chicken sandwich came. It was still pink and cold inside. We sent it back. When it came back it was still not warm enough. Then when we got the bill they had charged us twice for the chicken sandwich we had sent back. When we tried to get it fixed we were ignored by a server and then the manager said the waitress noticed. My question is did she know she did that and charged us anyways!? We will never be back there. Ever.

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N
1 review
Dined on February 16, 2019
Overall 1food 5service 4ambience 3

Overall the food and server was GREAT. Your hostess’s were very rude and not knowledgeable at all . I made a reservation and they told me i still had to wait hour and half to be seated . What is the point of a reservation if i still have to wait ?

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TG
1 review
Dined on February 16, 2019
Overall 1food 1service 1ambience 4

Mediocre-bad food and terrible service. It took 20 minutes to get a drink and my fajita veggies and meat were barely cooked. I’ve been to several hard rocks, including this one, and have never had a bad experience. I will likely never go back.

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OT
1 review
Dined on February 16, 2019
Overall 5food 4service 5ambience 5

Great place to eat and hangout with friends

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OT
Chicago
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

My partner and I are in town for the auto show with out 3 boys. Decided to eat here tonight and it was a great choice! Our waitress Claudia was fantastic and my kids loved her personality. We Wish every person in the customer service industry was like her. Our food was great and the environment was warm and friendly. We will definitively be coming back soon.

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OT
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Came for my daughter’s 17th birthday along with 3 of her friends. Carolina was the best server ever. She really made my daughter & her friends feel special. She actually sat down next to them to discuss menu questions. Carolina was so personable & friendly. One of my daughter’s friends asked Carolina if she could have the musician on stage sing happy birthday. Carolina indeed asked the musician & he agreed! Carolina also brought a special birthday dessert even though we didn’t ask. She was always one step ahead to make our experience special. The musician, Brian Allison, was a total hit with our entourage! We are expecting some great success with Brian. Thanks to Chicago Hard Rock Cafe for making my daughter’s day special.

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FL
Miami
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Great food, outstanding service (Jazsie), great value for money. Enjoyed the experience from start to finish.

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OT
Las Vegas
1 review
Dined on February 9, 2019
Overall 3food 4service 4ambience 4

When we arrived some “manager” guy told us it would be a 45 minute wait. I explained to him that we had open table and i understand if we have to wait a little but not 45 minutes. This guy was a complete JERK! So “the jerk” called over his boss. I think his name was Cliff or Clint?? But what an amazing super over the top nice guy!! Totally accommodated us and went above and beyond! Thanks to him our experience was SUPER! And our server Jazz (?) was great also.

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OT
Miami
1 review
Dined on February 3, 2019
Overall 4food 4service 5ambience 3

Lindo sitio poca gente para ser un Hard Rock

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CN
1 review
Dined on February 2, 2019
Overall 5food 3service 5ambience 5

You don’t go to Hard Rock looking to have your foodie cap blown, or to get the big value meal. However, you do get a great experience with a fun, attentive staff passionate about music, and surrounded by amazing memorabilia.

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SH
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

It was on of our favorite places while we were in Chicago.

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OT
1 review
Dined on January 13, 2019
Overall 5food 5service 5ambience 5

We were in Chicago to see Hamilton & wanted to give our kids a fun day in the city, The Hard Rock did NOT disappoint! Food was great, service was outstanding! A fun day in the Windy City

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OT
1 review
Dined on January 12, 2019
Overall 4food 4service 5ambience 5

We showed up and it was pretty empty, there was a snow storm so I’m assuming that’s why. Our reservation was for 7 we showed up at 640 and they made us sit and wait until 7 even though there was only about 7 tables being used. Other than that, the service was great!

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T
1 review
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

Our server was friendly, attentive, and knew the menu and drink offerings quite well. After we were finished and walking around, another server picked up that our 5 and 7 year old were looking for any Beatles memorabilia. We walked over to them and asked their favorite Beatles’ songs. After the current song finished playing, their 2 songs started playing through the restaurant. I wish I caught his name because he made these 2 littles are the top happy! Days later, they are still talking about it! Thanks to all for being so welcoming!!

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LD
Chicago
1 review
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Enjoyed our New Years Day dinner with a very light crowd. I guess most were still hung over.

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MH
1 review
Dined on December 31, 2018
Overall 4food 4service 4ambience 4

Warm and friendly service . GM was on floor talking with guests the whole time . Very fun atmosphere in restaurant, stage, bar and gift shop- all are kept very well.

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JR
San Francisco
2 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Absolutely amazed by the burgers and cocktails, service was excellent we will definitely be making another trip

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G
1 review
Dined on December 29, 2018
Overall 1food 2service 1ambience 3

The server spilled a whole tray of drinks on me and was slow to return for additional service. Throughout the meal we had 3 different servers and a manager bring out our food. No drink refills as our original waitress was behind the bar. Bill came with no discount for the spilled drinks and slow service. I asked for some kind of discount and one of the waiters reluctantly comped one of the 5 burgers.

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n
Chicago
43 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

Great food and service!

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CG
Milwaukee
1 review
Dined on December 26, 2018
Overall 4food 4service 5ambience 4

Hunter was an excellent server! The food was good and was served quickly.

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OT
Chicago
2 reviews
Dined on December 25, 2018
Overall 1food 1service 5ambience 2

Our chicken tenders were cold and hard.

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GL
Chicago
2 reviews
Dined on December 25, 2018
Overall 4food 5service 5ambience 4

Our server was amazing, she was fast, had a photographic memory, and above all else was pleasant. She was one of few servers in the restaurant working on Christmas Day and was handling our party of 8 as well as a few other large parties without even flinching. First time I tried a burger at Hard Rock in a very long time and I have to admit it was great. I would definitely go back just for the burger because it was very tasty, juicy and the side of chipotle aioli pushed it over the top. We went here because there were not many places open but left very satisfied with the service and especially the food and drinks. I have not had great experiences with chain restaurants but it was so good I would not pass up an opportunity to come back when I am in the area in the near future.

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LN
Chicago
3 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Food was great, service was great and prompt. atmosphere was fun. Highly recommend

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OT
Chicago
1 review
Dined on December 24, 2018
Overall 1food 2service 1ambience 2

Christmas evening. I sent an email to Hard Rock Chicago to confirm we could have dinner. Me, my wife and two kids. Made a reservation for 9pm.
The servers were pressuring us like hell. We asked cocktails and starters. And we got pressured to choose our main plates. As soon as the starters finished, meals arrived (I wanted a new cocktail before that!). Just after the meals arrived (by 9h30pm or so), they asked us to make our last orders as they would close. Terrible experience. Two tables close to us complained about it (one even said (ok, I don’t know if you saw but I’m still eating - when he received the checkout!!). I’ll never come back again (even when I move to Chicago definitely...).

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MF
1 review
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

Great food and great service. Ensure you ask for Hunter to be your server. He is a high energy good guy.
We had a great time!

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RC
1 review
Dined on December 21, 2018
Overall 4food 4service 5ambience 5

Great band. Beautiful decor. Decent food. Attentive server. Fun place

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LP
1 review
Dined on December 21, 2018
Overall 3food 2service 1ambience 2

Hard Rock Cafe sure isn’t what it used to be! We brought our kids here because we remembered a fun atmosphere and good food. The night we went was not busy at all - half the restaurant was empty. We were seated right away, but no one came to the table for at least 25 minutes. A couple seated behind us (after we were seated) had ordered and got their drinks before anyone came to our table. The food was mediocre at best, not a good variety of craft beers for a Chicago joint. Overall, the family had fun looking at the music memorabilia, but food and service were not good.

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OT
Chicago
5 reviews
Dined on December 10, 2018
Overall 5food 5service 5ambience 5

Always a great experience. Upbeat service, fun vibe with good music. Had the new Baby Back ribs, they were delicious. There is a Christmas Tree lot on their patio. Fun times.

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MT
Minneapolis
1 review
Dined on December 3, 2018
Overall 5food 5service 5ambience 5

Went to Chicago for a conference and was looking for someplace downtown to eat that wasn't going to break the bank. I've always loved Hard Rock cafe's and found this one to be among the best I've ever been to. Great service, excellent food and not too hard on the pocket book!

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MW
1 review
Dined on November 22, 2018
Overall 5food 4service 5ambience 4

Friendly and attentive service staff; convenient on a holiday; awesome chocolate shakes, and atmosphere is fun, but can get a little loud and distracting

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BS
Chicago
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 4

Everything was great but Don’t expect to get off chest.

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DS
Chicago
96 reviews
Dined on November 18, 2018
Overall 4food 4service 5ambience 5

We are fans of Hard Rock Café and have eaten at many in North America, Europe and one in Australia. The food is good, not great, but one goes to HRC to watch music videos and see outfits, musical instruments, posters and photos of famous rock groups young and older. The food selection includes burgers, sandwiches, and a number of main courses. HRC Chicago has essentially the same menu as its counterparts worldwide. Food was tasty and wait staff attentive. Prices are a little higher than similar menus elsewhere downtown, but then this place has lots to view while eating.

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