This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
Support Hard Rock Cafe - Chicago during COVID-19
Experiences
Special menus
UFC 254 Viewing Party
Oct 24, 2020 onlyJoin us to watch the second run on Fight Island on Oct. 24 with the highly anticipated lightweight title unification bout as Khabib Nurmagomedov clashes with Justin Gaethje in the main event of UFC 254. Prelims at 11AM with Main Event at 1PM. No cover charge, seating to follow social distancing guidelines, and reservations strongly encouragedFamily Style Bundles Starting at $29.99
Oct 7 - Nov 22, 2020Bring the party to our place! With our new Family Bundle menu, every entrée can feed up to five people 🍔🍟 Grab your friends and make a reservation today. Bundles available for pre purchase here: https://www.exploretock.com/hardrockcafechicago/Halloween at Hard Rock!
Oct 31, 2020 onlyCookie Decorating Kits and Goodie Bags for Kids all Day ~ Halloween Movies Featuring: The Addams Family 2019 at Noon & 4PM plus Beetlejuice at 2PM & 6PM ~ Surprise Costume Contests Throughout the Day with PrizesWatch Pro Football Here!
Oct 15 - Dec 10, 2020It's Game Day! Pre-purchase food & beverage specials here: https://www.exploretock.com/hardrockcafechicago/Thanksgiving Menu
Nov 26, 2020 onlySlow-roasted turkey breast, roasted fresh vegetables, home-style classic stuffing, creamy sweet potato mash, cranberry sauce finished with traditional turkey gravy $26.95 adults / $10.95 kids 10 and under Pre purchase your meal at exploretock.com/hardrockcafechicago
Safety precautions
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Menu
Staff was very hospitable. Managers were active in the restaurant.
Made us feel appreciated.
Rockin' Review. Thank you. We hop to see you again soon.
It was fantastic. The gentleman at the front was just the absolute sweetest. Our server was so awesome and attentive. The manager checked in and was kind as well. I loved how they are handling covid. A++
AllyV- Thank you for the Rockin' Review and multiple shout outs. I will share with my team. We appreciate you recognizing our covid processes as well. We are doing whatever it takes for the health and safety of you (our guests) and our team. It sounds like you had a great time, we hope to see you again soon. Rock On! 🎸 🎼 🎷 🍔
Great food great service I would recommend anyone to go
CornelL, thank you for taking the time to provide some feedback from your visit. Great shout out and recommendation. Thank you. We hope to see you again soon. Rock On
The service was very slow and the restaurant was not busy, especially for a Friday.
Excelente servicio y calidad muy buena de alimentos.
Thank you for the great review and feedback. I will share with my team. We hope to see you again soon. Rock On!
Amazing the service, food and good ambiance!! I’ll come back !!!
Great to hear NathaliaP! Thank you, we are glad you enjoyed. Rock On!
Pretty pricey for a burgers and fries. Our bill was 120$.
El ambiente fue apagado, la comida normal para su precio; demasiado elevado.
The pulled pork sandwich was all fatty and ruined my mother meal. We both weren’t satisfied understanding we are in Chicago for what I’m paying near $20 for a burger that’s not much bigger than McDonald’s two dollar burger that’s a problem hence the 1 Star for pricing.
The service was good and the GM was nice
Friggin awesome.
JEFF, you are Friggin' AWESOME! Thank you for the review. 🎸 🎼 🎷 🍔
The staff the fantastic and made my birthday special.
Happy Birthday! Great to hear. Thank you for celebrating with us. Hope to see you again soon, rock on!
Great food, awesome service! The Hard Rock Cafe always delivers.
Rockin' Review Jeanette! YOU Rock! Thank you for the feedback. We are glad you enjoyed everything! I will share with my staff. Hope to see you again soon!
Great sanitation and Covid precaution. Food and server ice were great. Downtown was quite, hard Rock was open and happy to have us.
WOW, Rockin' Review! Thank you for the feedback. We are glad you enjoyed everything and felt safe during your experience. We hope to see you again soon.
Great experience
Rock On! Glad you enjoyed. Hope to see you soon!
Food came out super fast and was delicious . Service was outstanding .
Rockin' Review! We are glad you enjoyed the food and the service. I will share with my team! Thank you
Excellent service! Food was delicious. Would recommend.
CarrieL- Thank you for the Awesome Rockstar Review. Glad to see you enjoyed. Hope to see you again soon.
They take COVID-19 seriously. Temp checks at the door, minimizing service at the table, hand sanitizer. Very professional now and fun as always.
soloop- Thank you for taking the time to provide us a review. We appreciate you recognizing our efforts to keep you, our guests and our staff safe. I am glad to see you enjoyed everything and had fun. We do hope to see you again soon. Until then, stay safe, be healthy and Rock On.
It was beautiful! Service was GREAT food was GREAT!
Was the best visit at a Hard Rock Cafe! Best crew of the whole world
Service was enthusiastic but very slow. Our food was delivered do far apart that we couldn't wait to eat together lest the food already delivered would get cold! The staff was very friendly, just not moving in the right hear.
The facility needed a thorough dusting as well, many of the display cases had a coating of dust that was obvious.
The whole experience was a disappointment. The food was mediocre and the decor was dated.
Too expensive for the amount of food you get. The BIG cheeseburger was a joke.
Decided last minute to eat here - our hotel was close by. Food and service was great! Tried the impossible burger - excellent!!
SusanC- Awesome review, glad to hear you enjoyed! Thank you for stopping in, we hope to see you again in the future.
Loved our experience the staff was awesome the food was delicious we will definitely be back!!
Our pleasure James. It was great meeting your family and celebrating Matt's birthday. We hope he got to hear all the songs he requested as well. I will share your feedback with my staff and shout out to those who were involved. Thank you again. Hope to see you all soon.
I had a lovely dinner and experience with my friends.
Great to hear. We are glad you enjoyed your visit! Thank you for stopping by and providing feedback. Hope to see you again soon.
Everything was great...excellent service and food... great experience
RhondaE, you are AWESOME! Thank you for the feedback and the review. Hope to see you again soon. Rock On!
I loved it here! Our waiter was hilarious and awesome and gave recommendations on the menu! Fun time.
And we LOVE you! Great feedback. Thank you.
Not worth the price, but amazing birthday embarrassment.
Alles super, wie immer
Rockin' Review. We think you are GREAT too!
Staff were pleasant and worked hard, but they were noticeably understaffed and unable to keep up with needs. Effort was appreciated, but the servers just couldn’t keep up.
Overpriced, food cold, waiter forgot my sons birthday
Hunter and the host that evening were both great. Very helpful and made the experience enjoyable.
JoeB, awesome feedback and shout out to my staff. I will share with the team. Thank you for stopping by, and we hope to see you again in the future. Rock On!
Kerstdiner, gezellig en goed eten voor schappelijke prijs.
Thank you for the 4 star review! Was there anything we missed during your visit? We would love to hear more about your experience.
Tasty food, funny and lovely service (Hunter). Always a good idea!
Great review and shout out Jenny. Thank you! I will share with my staff.
Our Waiter, Jose, was absolutely amazing and knew a lot of history about the venue, the various artists that played or dined there and most off, very attentive to our table. Checked on us often to see if we needed anything and always brought refills without us asking. The ambiance is great and the music wasn’t too loud for lunch. Im a vegetarian and the menu some great choices.
Great Feedback, nice shout out. I will celebrate with Jose and share with the staff. Thank you, and we hope to see you again soon.
The ‘brunch’ consisted of a buffet that was perhaps one step above our hotel’s breakfast. Definitely not worth $17 per person
Worst kids Mac and cheese we’ve ever had. Kids wouldn’t eat it. They also pushed $6.75 lemonades on the kids when we didn’t even know it.
Horrible. Literally the worst dining experience I've ever had in Chicago. We went for their advertised "Jingle Bell brunch". The "brunch" was a terrible buffet fresh off the Sysco/Reinhart truck of manufactured eggs, hash brown patties, french toast sticks, bacon, and sausage. It was worse than the free breakfast you get in a cheap chain hotel. Barely edible, and they have the gall to charge $17 for it. We purposely went at 10:45 because the music was supposed to play 11-1. The band didn't start until 11:45, so we only got to hear 3 songs before we had to leave. The only good thing about it is that the server was nice. I would never go back there and will tell everyone I know not to go there. A total waste of $40 plus $25 in Uber to get there & back. Disgusting.
Food was cold and it took forever to arrive. Waiter was super slow.
Not bad
Not the best
I don’t come a second time.
FAQs
Hard Rock Cafe - Chicago offers takeout which you can order by calling the restaurant at (312) 943-2252.
Hard Rock Cafe - Chicago is rated 4.4 stars by 266 OpenTable diners.
Hard Rock Cafe - Chicago does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.
